Cairns City Palms
199 Sheridan St, Cairns, Queensland 4870 Australia
Lowest prices for your stay
USD 132
Free cancellation until 20/08/22
USD 112
Free cancellation until 21/08/22
USD 112
Free cancellation until 21/08/22
Hotels.comUSD 112
FindHotelUSD 112
PricelineUSD 127
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Room & Suite (32)
Dining (5)
About
#6 of 70 hotels in Cairns
Location
Cleanliness
Service
Value
We are a family run and locally owned motel only 20 minutes walk from the city center of Cairns, 5-minute walk from the world-renowned Esplanade and just a 10-minute drive from the Cairns airport. We offer our guests a comfortable and modern accommodation with attentive and friendly service. Within a minutes’ walk you will find popular restaurants, bars, supermarkets, a gym, bottle shop and plenty of take away outlets offering cuisine from all around the world. Cairns City Palms' Motel Suites and Apartments are spacious, fresh and self-contained. FREE wireless internet is available throughout the motel. The Palms Lounge gives guests access to sofas and a TV, computer terminal with free printing facilities along with a shower and toilet. In our lounge we also offer our guests complimentary morning scones and refreshments including tea, coffee, juice and cold water throughout the stay. FACILITIES: Palms garden and BBQ area. Outdoor swimming pool. Laundry facilities (coin operated). Computer and printing facilities. Luggage storage. SERVICES: Free wireless internet. Tour desk with 10% discount on all tours. Free car park (subject to availability). We appreciate our guests and want you to know that if you choose to stay with us, you will support our staff's families and other local businesses. Thank you! Kind Regards, Team Palms
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Complimentary Instant Coffee
Children's television networks
Highchairs available
Taxi service
Business Centre with Internet Access
Street parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Fence around pool
Complimentary tea
Outdoor dining area
Snack bar
Vending machine
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared bathroom
Shared kitchen
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
First aid kit
Umbrella
24-hour check-in
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Dining area
Housekeeping
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Swedish
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
26Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
199 Sheridan St, Cairns, Queensland 4870 Australia
Getting there
Rental CarsSee car hire from USD 78/day
232Reviews0Q+A44Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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super super exceptional acommodation for the price. Scones for breakfast were great, taxi booking to airport and other staff support helpful too, wall of cairns tour brochures good. Location near tons of restaurants and not far from sea side, solid facilities and kitchen. Most perfect part of cairns trip
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked 8 months in advance and the hotel took our payment a few days before arrival and whilst I had advised our arrival time and received an acknowledgment a month prior when we arrived there were no rooms available. The manager said there was a Booking.com problem then blamed a change of ownership and that everything was full throughout Cairns and the cheapest was at least $100 dearer - BUT surprise surprise after searching for us for hours throughout town a friend had a place down the road who could take us and she would cover the difference! I inspected the place probably a 2 star rating and found it unsatisfactory so back to face the manager at Cairns City Palms. Whilst in discussion with her another guest heard of the issue and kindly offered us use of her suite as they were not going to be using it the night of our stay. After some unpleasant discussion the manager agreed to the solution and at my insistence provided our good Samaritan with a refund of the nights rate we had paid. Win win! Disliked · We LIKED the kindness of our fellow guest - but otherwise there is absolutely NOTHING else to recommend this hotel!…
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I struggle to understand the 4.5 rating of this hotel on Tripadvisor. My experience has been quite different. The only pros I can find is that the room is very self sufficient. Small but has nearly everything required for a week stay. There were multiple challenges I had during my stay. I was particularly unhappy with the attitude of the staff and I rate the service as poor. The clock in the room stopped working. We asked for the battery to be replaced but it stopped again the next day. Room makeup forgot body wash. Car park was very full on Fri and Sat nights but when I asked what I can do when I found no parking spot, staff gave me a shrug and said "It's always been like that", implying I need to sort it out myself. Location was probably 3/5 but it was very noisy and there was a road work right in front of the hotel. I'm sure with that money I can find another place with better service.…
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Parking us very full on Fri and Sat nights
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff were very friendly and customer focused. Late check out allowed. Room was very clean. Good location. Free Wi-fi. Free scones, Jam and cream yummy. Plus free pod coffee bonus. Will book again. Thank you
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wifi when travelling is very important to us so we always check that it is available. This place says it is but don't believe it - it crashes more than it runs. Room is a king motel room, hard kingsize bed, chipped tiles, free ants and cockroaches. Right on highway and close to airport; do here traffic and planes but does not affect too much. Cheap, so I guess you get what you pay for. Will look elsewhere next time.
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Although this wouldn't fit my idea for dream holiday accommodation due to it being on a busy street without a sea or garden view, I must say I can understand the great reviews. The price for the excellent service we received really was value for money. A big shoutout especially to the cleaners who always left our rooms spotless over the 3 nights we were there and who had little floral arrangements throughout our room, including on our made up beds. The complimentory scones, cream, jam, along with coffee/tea that were available in the morning was a great treat. I think the owner is setting a standard of service that other motels in this price range might consider. The accommodation was booked out every night, and I'm not surprised. Worth all of these great reviews. Well done Cairns City Palms.…
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Date of stay: August 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We’re currently staying at the Cairns City Palms. We’ve been here for for nights already and will be here for another four nights. This place is absolutely great. I can’t compliment the staff highly enough. All staff including receptionist, cleaners etc have been wonderful. The place is very clean. This is the cleanest room we have found anywhere during our travels. We will definitely come back here next year. Well done to everyone concerned. By the way, morning scones were great!!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
With so many look alike motels on Sheridan, we booked this on the excellent TA reviews. This is the one. Great value for spacious spotless updated room. Finally a firm fresh king bed after a week of wok-like tiny queen beds. Kitchenette perfect for small meal preps, nice Thai decorative touches, friendly fast check in, tidy bbq area, 2 blocks from Esplanade. Rooms at the back are quiet, we were upstairs across bbq area. Staff helpful and unobtrusive. Scones in the mornings, free coffee all day, public kitchen next to reception where you can use a large fridge to store food, freeze ice blocks etc. All very helpful amenities. We had door at the back of room with balcony so you’d get a nice breeze thru the unit. Stay here, you won’t regret it.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Parking spots in the evenings after check-ins are highly coveted. Bit tight, but do-able. Back...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wow. You get a great room very clean and fresh with heaps of included features, kitchen and equipment, beautiful decor, comfortable beds. nice bbq area. staff amazing and friendly. Good location. Would stay again and wish we had stayed sooner
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: No on-site bar or restaurant/eating area. But otherwise great place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stayed one night in a king room prior to heading north to the Daintree and we were very impressed. The reception staff were welcoming and warm, and the room more than met our expectations given the very reasonable tariff. Hats off to the housekeeping staff too as the room was immaculate. The mattress on the king bed was fantastic, the Aircon and ceiling fan efficient and the kitchen area was again spotlessly cleaned and had everything we needed to make a simple breakfast. We stayed on the ground floor and parked our car at the front of the room. Although this is obviously and older motel, it is well loved and maintained and the staff are doing a great job.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
PRICE RANGE
USD 81 - USD 129 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
33
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Claim Your Listing Frequently Asked Questions about Cairns City Palms
Which popular attractions are close to Cairns City Palms?
Nearby attractions include McLeod Street Pioneer Cemetery (0.06 km), Torres Strait Cultural Experience (0.5 km), and Crackerbox Palace (0.4 km).
What are some of the property amenities at Cairns City Palms?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Cairns City Palms?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Cairns City Palms?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Cairns City Palms?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Cairns City Palms?
Conveniently located restaurants include Bayleaf Balinese Restaurant, Little Ricardo's, and Cock & Bull, Cairns.
Are there opportunities to exercise at Cairns City Palms?
Yes, guests have access to a pool during their stay.
Is Cairns City Palms located near the city centre?
Yes, it is 0.9 km away from the centre of Cairns.
Are any cleaning services offered at Cairns City Palms?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Cairns City Palms?
The staff speaks multiple languages, including English and Swedish.