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Park Regis City Quays

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Traveller (82)
Room & Suite (366)
Pool & Beach (19)
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Overview
  • Excellent28%
  • Very good45%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
Internet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
Wheelchair Access
4 Star Hotel
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Reviews (573)
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All reviewsrooftop poolgreat locationone bedroom apartmentsecure parkingstay there againlarge balconyhotel roomeasy walkwashing machine and dryershort walkbusiness tripwithin walking distanceair conself containedreef terminalstayed nightscentral location
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71 - 75 of 539 reviews
Reviewed 28 September 2016 via mobile

The staff were not all up to standard with quality. The internet was very poor standard The room was very small but clean View was of a wall Location was excellent, very close to everything We would stay there again but ask for a better...More

Thank Colleen W
Response from SWHG_Hotel_Manager, General Manager at Park Regis City QuaysResponded 1 November 2016

Dear Colleen W Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay, but disappointed to read that the staff did not meet your expectations. Unfortunately we do have some units facing a wall...More

Reviewed 27 September 2016 via mobile

Great location but that's about it. Only a certain amount of wifi per day then you have to pay extra. Have to pay to hire pool towels, pool area not great. Front counter staff were not very friendly or helpful at all. Apartment was not...More

Thank Janelle H
Response from SWHG_Hotel_Manager, General Manager at Park Regis City QuaysResponded 1 November 2016

Dear Janelle H Thank you for taking the time to review PR City Quays. It certainly is disappointing to read about your experience with your stay. However, my job is to ensure that all out guests are 100% satisfied & it appears that on this...More

Reviewed 23 September 2016

Hired a 2 BHK apartment for 3 days. Walk-in distance to ocean, woolworth nearby to accommodate to your daily basic needs. Several indian and multi cuisine restaurants nearby with pocket friendly and amazing food..More

Thank priyanshvarshney
Response from SWHG_Hotel_Manager, General Manager at Park Regis City QuaysResponded 27 September 2016

Dear priyanshvarshney Thank you for taking the time to review Park Regis City Quays. We are thrilled to hear that you enjoyed your stay & I must agree with you that our location, service and product is great! It is always a pleasure to read...More

Reviewed 9 September 2016 via mobile

My husband and I are currently staying at Park Regis for the weekend. We just had the worst sleep on the most uncomfortable bed and the air con made a cracking sound the entire night. I've just been down to see reception and let them...More

Thank 111Emma_K
Response from SWHG_Hotel_Manager, General Manager at Park Regis City QuaysResponded 27 September 2016

Dear 111Emma_K Thank you for taking the time to review Park Regis City Quays. I am sorry to hear that you experienced issues with the Air Conditioning Unit and Bed as this is certainly not the usual standard. We are currently asking all owners to...More

Reviewed 8 September 2016

Walked in and the staff were great. Very friendly. Booked online for the executive room. However got up to my floor and it smelt... Old. Meh whatever. Found my room easy enough. Still needed to use a normal key to unlock the door. I don't...More

Thank Benji_Matthews
Response from SWHG_Hotel_Manager, General Manager at Park Regis City QuaysResponded 27 September 2016

Dear Benji_Mathews Thank you for taking the time to review Park Regis City Quays. It certainly is disappointing to read you will not come back or recommend us. As I read your review there seems to be many issues that you encountered while you were...More

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About
Amenities
Top amenities
Pool
Hotel Amenities
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 82 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Cairns
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 82 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Cairns
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (82)
Room & Suite (366)
Pool & Beach (19)
Questions & Answers
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slodanz
20 October 2016|
AnswerShow all 3 answers
Response from cmcl606 | Reviewed this property |
Sorry for late reply. They are very accommodated nag and leave the key and instructions for you in a secure box
0
Votes
Goldenballzz
30 July 2016|
AnswerShow all 5 answers
Response from bexandy | Reviewed this property |
Staff were generally friendly and helpful One did seem a bit distracted during the check-in process but not a big problem My issue was more with the fittings and look of the room which were not to my taste Location is very... More
0
Votes
Maureen O
18 April 2016|
AnswerShow all 5 answers
Response from senormano | Reviewed this property |
No airport transfers. Front desk will provide pool towels on request.
1
Vote
Room Tips
"Our apartment was very spacious, air con in bedroom and lounge."
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"corner suites"
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"Apartments overlooking Trinity Inlet provide excellent views"
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"Get a room looking inwards (courtyard) if you like quiet."
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