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Park Regis City Quays

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Traveller (135)
360
Panoramas (11)
Room & Suite (405)
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About

#5 of 68 hotels in Cairns
Location
Cleanliness
Service
Value
Travellers' Choice
Park Regis City Quays invites you to discover Cairns and surrounds by providing the ultimate base during your next visit.With the Esplanade, harbour foreshore, restaurants, shops, Night Markets, Reef Casino and Marlin Marina merely a short stroll away; you are close to everything that makes Cairns a great destination. For guests attending tradeshows, conferences and other events, Cairns Convention Centre is conveniently located directly across the street from the hotel.Spectacular sights and experiences await you in Cairns. Take advantage of Park Regis City Quays’ tour booking service and find yourself snorkelling the Great Barrier Reef, sailing the crystal blue water on a catamaran or white water rafting on the Tully and Barron Rivers…the options are endless.Whether your stay is for business or pleasure (or a bit of both) – Park Regis City Quays is your ideal ‘home away from home’ whilst in Cairns. Extended and long stay guests are welcome at Park Regis City Quays - click here for more information.Relax and unwind in your modern hotel room or one/two bedroom self-contained apartment – all with individually controlled air-conditioning as well as ceiling fans, internet access, cable TV and most with large balconies. To enhance our guests’ experience, our superior rooms have recently been given a fresh new look including new pillow top beds and bedding, modern desks/work areas and new technologies such as iPod docking stations and high definition LCD TVs.Make the most of Cairns’ fantastic weather and cook up a classic Aussie meal at our rooftop sundeck and BBQ area. Afterwards, take a relaxing and refreshing dip in our outdoor swimming pool – perfection!Park Regis City Quays ensures a truly peaceful and relaxing retreat during your next visit to Cairns.
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Property amenities
Paid private parking on-site
Paid wifi
Pool
Complimentary Instant Coffee
BBQ facilities
Baggage storage
Laundry service
Self-serve laundry
Car park
Internet
Rooftop pool
Outdoor pool
Vending machine
Non-smoking hotel
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Room features
Air conditioning
Private balcony
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
1275Reviews9Q+A73Room tips

Reviews
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kate c wrote a review 23 Feb
Coolum Beach, Australia10 contributions7 helpful votes
I was booked a 1 bedroom apartment by my employer for a 4 night stay. The apartment was well appointed and exceptionally clean. Large comfortable king size bed. The kitchen had everything needed to cook. AC was quiet and efficient. Quite a soundproof apartment too - was great not to hear everything the guest next door says / does!! Good communication from reception regarding late check in too
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Review collected in partnership with this hotel
Date of stay: February 2024
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Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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susanmerrotsy wrote a review 23 Feb
1 contribution
Clean and comfortable room with balcony, good size television with on-demand movies lovely staff and roof top pool. Lovely stay central to town and near to the esplanade and cafes. Would highly recommend.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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shereeknap wrote a review 20 Feb
1 contribution
Excellent location. Excellent unit. Really good. Loved that 1 bedroom unit has everything, kitchen, laundry, large balcony, quiet, handy to everything such as supermarket, main street. Won't be disappointed.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wayne Booth, General Manager at Park Regis City Quays
Responded 1 week ago
Dear Sheree Thank you for taking the time to review Park Regis City Quays . What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward! We certainly look forward to welcoming you back at Park Regis Stay Well, Wayne Booth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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simonashman wrote a review 19 Feb
2 contributions
See previous review and comments regarding how noisy the "A" apartment was. Spoilt the stay for myself and my wife. Smoking next to our room and putting their head around the divide to blow the smoke away from their area.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wayne Booth, General Manager at Park Regis City Quays
Responded 1 week ago
Dear Simon Thank you for taking the time to review Park Regis City Quays. It is with disappointment that I read your expectations were not met. I have noted your comments regarding the noise from the adjoining room. I am sorry this has happened, but we do have a manager onsite 24 hours a day if you had only given us a call we could have stopped this and put an end to it I do apologize that this has occurred as it certainly does not reflect what Park Regis aims to deliver. I appreciate your feedback, as this assists us in setting benchmarks to improve our product & meet your expectations each & every time you stay with us. I certainly look to welcoming you back again at Park Regis so you can experience our usual high standard of service, product Stay Well, Wayne Booth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chrisC5253GQ wrote a review 16 Feb
Sydney, Australia1 contribution
Great location, reception staff great & very accommodating, service staff excellent. The hotel serviced all our needs, lots of storage space as well. We placed the make up,our room sign on the door. Service staff fantastic, fresh towels, bed made up & even the dishwasher was put on, condiments topped up etc. our room was very clean.Well done to all staff.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wayne Booth, General Manager at Park Regis City Quays
Responded 1 week ago
Dear Chris Thank you for taking the time to review Park Regis City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward! We certainly look forward to welcoming you back at Park Regis Stay Well, Wayne Booth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fern E wrote a review 12 Feb
Stonehouse, United Kingdom163 contributions84 helpful votes
Good, clean hotel & great location! Only a 10 minute walk to the centre. We found the bed extremely comfy & no noise heard when we were sleeping. Aircon worked well :) Staff were friendly & helpful. Also have a private carpark under the hotel which you can reserve for a small fee! Would stay here again
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wayne Booth, General Manager at Park Regis City Quays
Responded 2 weeks ago
Dear 884ferne Thank you for taking the time to review Park Regis City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward! We certainly look forward to welcoming you back at Park Regis Stay Well, Wayne Booth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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melaniejpeters wrote a review Jan 2024
Brisbane, Australia1 contribution
A great little gem at the quieter end of town. Not too far from amenities & restaurants. If you like the peace & quiet, then this works really well. Very friendly front desk & clean and comfortable rooms
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wayne Booth, General Manager at Park Regis City Quays
Responded 3 weeks ago
Dear melaniejpeters Thank you for taking the time to review Park Regis City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward! We certainly look forward to welcoming you back at Park Regis Stay Well, Wayne Booth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phobos1967 wrote a review Jan 2024
Mackay Region, Australia205 contributions146 helpful votes
This is what you call an average stay. Lets be fair here in saying it is the middle of Cairns and not Brisbane so $30 parking is steep, or you leave your car on the street to get covered by the Miner Bird poo. I really dislike the one key gets you through the door into two other room arrangement as it is a) just another door to deal with when carry suitcases and b) always the other people are noisy. To the man at the front desk – we have already done the work and decided to book your hotel. Your only job is to be courteous enough to make us want to come back again. Have a think about your attitude when guests ask you questions. The toilet cistern leaks so every 30 mins or so it refills very loudly all night (even with the bathroom door shut it is loud). Normally I would inform rather than walk away, but on this occasion I will defer to the attitude of front desk guy and say I couldn't be bothered to be honest. Pros • Good position easy walking to Hemmingways Brewery or cruise ship dock • Good size, reasonable balcony Cons • Dated room – it seemed the bedroom area had been revamped but the bathroom looked very old and mouldy (see photos) • What on earth is with the screwed up coffee sachet supplied (photo) Summary - I would look to see what else is around close by before booking otherwise it is ok just for one night if passing through.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wayne Booth, General Manager at Park Regis City Quays
Responded 3 weeks ago
Dear Phobos1967 Thank you for taking the time to review Park Regis City Quays. Whilst I am disappointed to read your comments about my team, I am pleased you raised them to my attention as this gives me the opportunity to conduct further training to improve the standards of service for all guests. The type of service you wrote about is not acceptable & I will investigate the matters raised thoroughly to ensure this is not occurring at my hotel. I can assure you that we pride ourselves on our high standard of friendly & efficient guest service, & hope you will give us the opportunity to showcase this to you, should you ever return to Cairns Stay Well, Wayne Booth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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foprnq3 wrote a review Jan 2024
Brisbane, Australia1 contribution
Friendly staff and very clean lobby to start with. When we got the room, very kind housekeeping staff had turned the AC on for us. Room was great, big enough for a couple. Pool on level 7 was our afternoon must go place after a day out sightseeing. Overall, we had a great time in Cairns and Park Regis.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Wayne Booth, General Manager at Park Regis City Quays
Responded 3 weeks ago
Dear foprnq3 Thank you for taking the time to review Park Regis City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward! We certainly look forward to welcoming you back at Park Regis Stay Well, Wayne Booth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Footprints639458 wrote a review Jan 2024
Auckland, New Zealand1 contribution
The staff were very friendly, helpful, hard-working and efficient. They take your needs as their own. The room is well renovated at a very high standard. It is spacious, clean, quiet and full equipped. The kitech, laundry etc. have everything you need everyday. TVs and programs were fantastic. It is also very handy to tour operators, markets etc.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Wayne Booth, General Manager at Park Regis City Quays
Responded 3 weeks ago
Dear Footprints639458 Thank you for taking the time to review Park Regis City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward! We certainly look forward to welcoming you back at Park Regis Stay Well, Wayne Booth
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$151 - AU$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park regis city quays hotel cairns, park regis city quays cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
73
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PARK REGIS CITY QUAYS (AU$151): 2024 Prices & Reviews (Cairns) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Park Regis City Quays
Which popular attractions are close to Park Regis City Quays?
Nearby attractions include Cairns Art Gallery (0.5 km), Rusty's Market (0.5 km), and Ultimate Party Bus (0.4 km).
What are some of the property amenities at Park Regis City Quays?
Some of the more popular amenities offered include a pool, laundry service, and internet access.
Which room amenities are available at Park Regis City Quays?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Park Regis City Quays?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
Is parking available at Park Regis City Quays?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Park Regis City Quays?
Conveniently located restaurants include Snoogies, Cruze Coffee, and Falafellicious.
Are there opportunities to exercise at Park Regis City Quays?
Yes, guests have access to a pool during their stay.
Is Park Regis City Quays located near the city centre?
Yes, it is 1.0 km away from the centre of Cairns.
Are any cleaning services offered at Park Regis City Quays?
Yes, laundry service and self serve laundry are offered to guests.
Is Park Regis City Quays accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.