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3.5
#76 of 88 apartments in Brisbane
Location
Cleanliness
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Value
The Chermside Apartments offer you luxurious suites and short stay apartments in Chermside - the heart of Brisbane's northern suburbs.You will stay in an ideal location - next to the Westfield shopping centre, a 5 minute drive to Prince Charles and Holy Spirit Northside private hospitals, only 7 km from the Brisbane Airport and about 10 km from the Brisbane CBD, 50 metres from the bus interchange and within walking distance of the Kedron Wavell Services Club, the Chermside library and the Aquatic Centre. Our serviced apartments are perfect for relocations to Brisbane.The Chermside Apartments provide you with a luxurious home away from home, where you can enjoy a beautiful suite, or a fully self contained one, two or three bedroom apartment. You will sleep on a pillow top latex mattress, cook in a state of the art kitchen, relax on a leather lounge suite and unwind on the spacious balcony. We look forward to greeting you at the luxurious Chermside Apartments.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, German, Italian
Location
22 Thomas St Chermside, Brisbane, Queensland 4032 Australia
The Chermside Apartments
197 reviews
Getting there
Somewhat walkable
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We were originally overcharged a night due to a mixup between “Booking.com” and “The Chermside Apartments” Sunday February 7th and we spoke to the guy at reception and he was extremely friendly and helpful.
Although the room is small, the room is clean and comfortable and met our needs. Due to COVID-19, breakfast is no longer served in a restaurant, but cereals, fruit and milk are available at reception.
Very limited car parking and we had to park on the street.
Reception hours varied due to COVID-19 and you need to pay extra for daily house keeping.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made a last minute booking the day I travelled about 10am and arrived after 4pm. The receptionist hadn’t received my booking so I was sweet enough to upgrade us to the top floor however I booked a room with a bath for my small children so we had to be moved. The new room wasn’t very clean - Perhaps needing a little paint etc however with an old towel on the back of the door. Otherwise no fault. I booked a room with breakfast included and there was no mention on where it was etc. Signs all over showed a breakfast room in level 1- it wasn’t open. On calling reception/ after hours we were notified there was no breakfast- no apology, no replacement, no refund. Covid 19 caused issues however a self contained apartment like the one I booked could’ve easily had the continental breakfast supplied in the fridge for us to enjoy. Left me disappointed as I then had to think about breakfast with a screaming child. Ended our stay with a bad taste unfortunately.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fabulous lady on reception - Rebecca, who delivered great service. The room we were in was clean - tick for that. Our "outdoor balcony with fresh air and natural light" was a sad, dark little alcove off our room with cement walls on all sides apart from a 10 cm gap at the top of the wall that provided a great view of all the hotel's cleaning fluids. I reckon a prison courtyard would be less depressing! We were in 106, in the main building and it was really noisy. Anyone talking in the hall or going in and out of their rooms, or in the pool, echoes along the tiled wall and floor hallways. Parking was tight, we got the last spot so I pity other guests driving around trying to find on street parking. Overall, clean and nice lady on reception. Good Italian restaurant out front and in the heart of Chermside but the room was gloomy in terms of aspect and extremely noisy.
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Date of stay: February 2020
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Avoid room 106, noisy and dark!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Accidentally left some well known brand items behind upon checking out.
Checked out, realised and phoned straight away knowing housekeeping would be in there cleaning room from our exit or by that time housekeeping would’ve flagged with manger of housekeeping/guest bookings that property has been left behind. Told that housekeeping will grab them and set aside. No one checked in yet, don’t worry.
1 week later, No response so Further follow up phone call and a visit in person to collect. Very busy, no one has looked in lost property yet (presumed mine would be on top or even set aside as reported it so quickly) details needed again which is a worry.....will check in lost property.
Another week later, Further follow up in person as no response, details needed again....Clearly no one has been looking into this. Will check in lost property. An hour later they phoned to say no sign of items.
Seems housekeeping has taken them or no one bothered to check the room properly or the next guest has helped themselves - both which could have been avoided if staff bothered to care & of course if I didn’t leave them behind :(
Watch your belongings here, no process for flagging of lost property and no follow up to try and reunite you with your property. After calling multiple times and visiting twice in person the items are gone.
Will not be back which is a shame as we are needing 3 months worth of short term accommodation in the area.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked through Wotif, photos looked good and price comparable to other properties in same area. The apartment certainly didn’t represent the photos online. The apartment is in disrepair, it’s filthy, we are staying here for 8 days as I had surgery and I am concerned about the cleanliness of this apartment. We have found used cotton buds, empty toilet roll holders, tampon wrappers and dirt and dust under the bathroom cabinet. All around the washing machine is washing powder, a pair of underpants and a used sock. In the second bedroom we found tickets and pens from 28 Septemer 2019. The lounge in the living area is sagging and needs a good clean with leather cleaner as its got drip marks from whoever stayed last, same amount of dirt, dust and tic tac boxes under the lounge. The fridge wasn’t working effectively meaning all the yoghurt and dairy we bought needs to be discarded. We had to ask for a broom to sweep the floors and balcony as it was so dirty, there were also cigarette butts and litter on the balcony, we are non smokers and do not expect to clean up someone else’s rubbish. When I booked I paid the higher price to have a daily service due to my surgery and this has not happened even though Reception assured us they would be there to do the room even after hours. In this current climate of Covid 19, I am absolutely appalled and disgusted. I am considering reporting this to the Health Department for their investigation and would change properties if I could.
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Date of stay: September 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked accommodation in Oct 20 for a July 2021 sporting event for a large group, cancelled the booking Dec 2020 as the event was changed due to local council restrictions with COVID. Even though cancellation was 7 months prior to event they would not offer even a partial refund or credit. Disgusting way to treat a Not For Profit organisation. Manager would not even return calls or email - just simply kept the money. We understand that there should be an administration or cancellation fee but to keep the whole deposit which was considerable is disgusting. According to their website and their receptionist, the accommodation was fully booked so they did not lose anything. Greedy and disgusting conduct.
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Date of stay: July 2021
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for a long weekend with family. We had 3 different styles of rooms on 3 different levels and they all had issues with cleaning. From dirty towels and stained sheets to rubbish still in the bin and filthy washing machines and dryers with things left in them. There was no complementary milk, dishwashing liquid, washing powder or tea towels in any rooms. VERY disappointed for the amount of money we paid to stay in rooms that where definitely not up to standard.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A disgrace. Reception closes at 7pm, had to call a number to get the code to get the key. They hung up before telling me where/how to enter the hotel. Had to search around in the night, finally found it was through the underground parking. The only lift was out of service. Had to haul my luggage 7 flights of emergency fire escape stairs. My room had a funky smell and decoration was all black. Black wall, black bed, dark grey curtains, black wall to wall carpeting, black tiles on bathroom floor, black painting as decoration. Poor lighting. Balcony was fully walled all around. All you could see was a wall. Tap in bathroom sink had almost no water, just a tiny tiny flow dripping. Toiletries was just 3 bags of conditioner, shower gel dispenser was empty. Breakfast was indicated as "included" in my booking but it was only a "charity" toast and cereals served by staff 'donating' their time. With instant coffee. To add injury to the damage, the owner exhibits his Ferrari in the reception room, right, someone who does not care for customer service, but showing off his wealth. So pathetic.
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Date of stay: April 2024
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Location
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Sleep Quality
Trip type: Travelled solo
Room Tip:Despite what they advertise, the pool is heated only starting June 1st.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Most staff were lovely however one in particular made our stay a nightmare. Unhelpful. Unfriendly. Extremely unprofessional. I would NEVER recommend this place to anyone. We were completely stuffed around in January 2021. Our apartment wasnt ready and we had to stay in 3 small motel rooms. This stay (May 21) was to attend a funeral. We requested an early check in and were happy to pay however this was denied. A staff member advised he would see the room be ready so we could change after an inter state flight, only to be later told we couldnt by a rude lady admin worker. We had to get changed into funeral attire on the street. only reason we returned teh second time was due to the fact we had a credit. A credit which was reduced from original agreed amount. Do not waste your money here!
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Date of stay: May 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stated 19&20 Sept 2022 and found The Chermside Apartments excellent. The staff were welcoming and pleasant to deal with. Our apartment on the 5th floor was very clean, comfortable and good views. Easy walking distance to Chermside Shopping centre and Kedron Wavell RSL (great meals). We booked direct and they more than matched the price of other booking sites. Many stay with them while visiting the Prince Charles & Holy Spirit Hospitals. The complimentary continental breakfast is part of your stay is run by their who staff take turns to donate their time and food to provide this free breakfast to help those visiting the hospitals and specialists. The young lady volunteering at our breakfasts is a credit to herself and the organisation. We will certainly be staying there again.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip:We were on the 5th floor which had good views and a good size balcony. There is free parking for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Brisbane area.
PRICE RANGE
AU$125 - AU$180 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
29
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
