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Oaks Brisbane on Charlotte Suites

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128 Charlotte St, Brisbane, Queensland 4000 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (351)
Room & Suite (199)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Oaks Brisbane on Charlotte Suites
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 175 hotels in Brisbane
Location
Cleanliness
Service
Value
Travellers' Choice
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline.
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Property amenities
Paid public parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Baggage storage
Non-smoking hotel
24-hour front desk
Car park
Wifi
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Complimentary tea
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Private balcony
Iron
Kitchenette
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English
Hotel links
Special Price:Book Now and Pay Later
1878Reviews12Q+A100Room tips
Traveller rating
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Popular mentions
upensingh1 wrote a review Nov 2021
1 contribution
Cleanliness is a huge problem at this Oak. Dirty Showers. Great location staff is friendly....... Housekeeping staff must need training. Lifts were dirty and smelly with food cooking smells in hallways
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Review collected in partnership with Minor Hotels
Date of stay: November 2021
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FionaSmith2018 wrote a review Jul 2021
Brisbane, Australia264 contributions15 helpful votes
+1
Hotel's Favourite
A lovely central location. Close to dining and shopping options. Close to Queen Street mall, central train station, bus stations. A short still to Eagle Street Pier or Southbank. The staff were all very friendly and helpful to ensure a pleasant stay. The apartment was clean and furnished with comfortable chairs and beds. We were lucky to stay on the 43rd floor overlooking the river towards the story bridge. A lovely view to sit on the balcony and eat meals or just enjoy a cup of tea and take in the view, The two bedroom unit had comfortable beds. You can choose to have king beds in both rooms or a king and 2 single bed combination. If you needed a further bed for children a fold out bed could easily be fitted in the apartment. There were two bathrooms, one being an ensuite off one bedroom and the other being a full bathroom and also the laundry facilities. Both bathrooms had good sized showers, a vanity unit with storage space and a toilet. The laundry facilities included a washing machine, dryer, iron and ironing board. The full sized kitchen had a full sized fridge, hotplate, under bench oven, microwave, dishwasher and cultery and crockery to cook for yourself if you chose to. The beds and pillows were comfortable, something that is hard to find when travelling. Parking was available if needed for a fee within the complete. The carpark was easy to navigate and easy to park in. A small gym and a reasonably sized lap pool were available to guests as well as an outdoor pool (not heated) and barbecues. A very peaceful and pleasurable stay. We would stay again
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Higher floor rooms have great views
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Response from Yun Bai, General Manager at Oaks Brisbane on Charlotte Suites
Responded 3 Aug 2021
Dear FionaSmith2018, Thank you for taking the time to complete above review following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by our guest room and location. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you and looking forward to seeing you again soon
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lukehancock91 wrote a review Nov 2021
1 contribution
Had everything I needed from a washing machine and dryer to super fast wifi. The room was incredibly clean with a fantastic view over the city. Checking in and out was super simple and hassle free. Will stay again.
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Review collected in partnership with Minor Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Yun Bai, General Manager at Oaks Brisbane on Charlotte Suites
Responded 5 days ago
Dear lukehancock91, Thank you for your review and it is lovely to know you had a great stay with us. Please let us know when you are coming back again.
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markmad wrote a review Nov 2021
Brisbane, Australia74 contributions18 helpful votes
This place is simply disgusting. Carpet was wet & smelt of vomit & the kitchenette benches had some smelly filth on them, never ever again. Spoke to a manager after no one else would assist, woman with an accent & she was completely disinterested & very rude. She spoke over me & pretended there was nothin g wrong. You would expect they were not full due to covid & could have easily moved me to a clean room. Ive stayed in hundred of hotels globally & this was worse than developing countries
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Date of stay: October 2021
Cleanliness
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Sleep Quality
Trip type: Travelled on business
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Response from Yun Bai, General Manager at Oaks Brisbane on Charlotte Suites
Responded 4 days ago
Dear markdimad, Thank you for your feedback, however, I believe the unit you have stayed is not managed by us (Oaks Brisbane on Charlotte Suites). We have some AirBnB units in the building that managed separately. If the time allows, Could you please let me know which unit you have stayed and who you have spoke to in regarding to your complaint? Regards,
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Leighann84 wrote a review Nov 2021
Darwin, Australia23 contributions10 helpful votes
Stayed here mid November. Late night check in as it was a last minute flight. We've stayed here before, it's very close to the mall. The rooms are always clean, it's a great location and staff are always happy and helpful
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Review collected in partnership with Minor Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Yun Bai, General Manager at Oaks Brisbane on Charlotte Suites
Responded 5 days ago
Dear Leighann84, Thank you for your review. We are pleased to know you have enjoyed your stay with us. I will certainly pass your feedback to our team. Looking forward to having you back again soon.
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PRICE RANGE
USD 64 - USD 137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oaks charlotte towers hotel brisbane
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
298
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Frequently Asked Questions about Oaks Brisbane on Charlotte Suites
Which popular attractions are close to Oaks Brisbane on Charlotte Suites?
Nearby attractions include Escape Manor (0.2 km), Fox In a Box Brisbane Escape Rooms (0.1 km), and Breakout Brisbane (0.4 km).
What are some of the property amenities at Oaks Brisbane on Charlotte Suites?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and laundry service.
Which room amenities are available at Oaks Brisbane on Charlotte Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Oaks Brisbane on Charlotte Suites?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Oaks Brisbane on Charlotte Suites?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Oaks Brisbane on Charlotte Suites?
Conveniently located restaurants include Betty's Burgers, Coffee Anthology, and Miel Container.
Are there opportunities to exercise at Oaks Brisbane on Charlotte Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Oaks Brisbane on Charlotte Suites located near the city centre?
Yes, it is 0.6 km away from the centre of Brisbane.
Are any cleaning services offered at Oaks Brisbane on Charlotte Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Oaks Brisbane on Charlotte Suites?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (2.7 km), Brisbane Arcade (0.3 km), and Newstead House (2.8 km).