Arena Apartments by CLLIX
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Arena Apartments by CLLIX
9 Edmondstone St, Brisbane, Queensland 4101 Australia
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Avg. AU$449 /night, 2/16 - 2/17
AU$578
per night
AU$452
per night
AU$326
per night
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About
#12 of 89 apartments in Brisbane
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Nestled between South Bank Parklands and the West End, Arena Apartments boasts of the ultimate luxury serviced apartments in Brisbane CBD. We offer oversized, fully self-contained One, Two, and Three Bedroom Apartments. Spend your days exploring Brisbane’s café and restaurant scene, or laze by the infinity pool soaking in the Queensland sun.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Vending machine
BBQ facilities
Baggage storage
Express check-in / check-out
Car park
Wifi
Outdoor pool
Non-smoking hotel
Sun terrace
Clothes dryer
Self-serve laundry
Washing machine
Room features
Air conditioning
Private balcony
Seating area
Iron
Kitchenette
Dishwasher
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Trendy
Languages Spoken
English, Chinese
Location
9 Edmondstone St, Brisbane, Queensland 4101 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Brisbane Intl Airport
13.3 km•
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Rental Cars
174 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Stayed here early 2023 for 2 weeks and still very good this stay over Christmas. Clean, Quiet & Comfortable, parquet floor in lounge makes the apartment feel fresh and cool with sublime vented air conditioning to counter what was a hot week in Brisbane. Great bed. Large balcony. Farhat ? the chap on reception was very professional and friendly in checking me in. Also a nice welcome box of lovely snacks, savoury & sweet which was a pleasure to devour. The unit otherwise well stocked with everything. Netflix in the room. Really enjoyed the weeks stay.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 2 Jan 2024
Hi, It's fantastic to hear about your wonderful experience at the Arena Apartments! Your positive feedback about the cleanliness, comfort, and amenities provided is greatly appreciated. It seems like the team, especially Farhat, ensured your check-in was smooth and welcoming. The thoughtful gesture of the welcome box and having Netflix available added to your enjoyment. Should you plan another visit to Brisbane, we'd love to welcome you back for another excellent stay. Thanks for taking the time to share your positive experience with us! Kind Regards, Matthew Driessen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect location and amenities for a family weekend getaway. The view from our apartment was spectacular overlooking the pool and the city nightlights. The apartment itself was well maintained and the air-conditioning was a blessing during this heatwave. The only thing I would ask to improve on is more umbrella shades around the pool.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 2 Jan 2024
Hi Adunn999795, It's wonderful to hear that you had a fantastic family getaway in Brisbane! We're thrilled that the location, amenities, and the stunning view from your apartment contributed to a memorable experience. Your feedback regarding more umbrella shades around the pool is greatly appreciated; we'll definitely consider this to enhance our guests' comfort during sunny days. Thank you for choosing us, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to improve your experience next time, please don't hesitate to let us know. Kind Regards, Matthew Driessen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found Arena after being very disappointed with our pre-booked accom where we spent 30mins. 20 mins stewing, 5 mins rebooking at arena and 5 minutes getting out as fast as we could. Arena was a breath of fresh air. So easy to book (thankfully they had accom suitable and available at such short notice), so much room to spread ourselves out, the cleanliness of it the room facilities. We may only have spent 14 hours at the apartments - most of which we were sleeping, but we will most certainly be returning to enjoy the facilities, location and a break away which is value for money. Thank you Arena
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 16 Sept 2024
Hi Melissa, Thank you for your kind words! We’re thrilled to hear Arena was a refreshing choice for you. We look forward to welcoming you back for a longer stay and hope you get to fully enjoy our facilities and location. Kind Regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location was within walking distance to an engagement party we were attending for the weekend and we stayed 2 nights I booked one room for myself and a second for my parents. Both rooms were average for cleanliness and general maintenance of the appliances and amenities (my parents room had so many issues). Check in was not the smoothest and be prepared that in order to depart you are going to have to find somewhere to park elsewhere first in order to then go and hand keys in before departure (if you have car parking). Cost for a 2 night apartment would have been reasonable if everything ran smoothly and everything we touched didn't feel slight unsafe and unclean.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 13 Feb 2024
Hi Kriti_2024, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you encountered during your time with us and for falling short of your expectations. Please rest assured that we take your comments seriously and will address them with the appropriate teams to ensure improvements are made. We understand the importance of providing clear communication and ensuring a seamless check-in process for our guests, and we apologize for any confusion or difficulties you experienced with the electronic check-in system. Your feedback regarding the need for more proactive communication regarding parking availability and clearer office hours is duly noted, and we will work to implement measures to improve in these areas. Regarding the cleanliness and maintenance issues you encountered in your rooms, we are truly sorry for the oversight and any discomfort it may have caused. Our housekeeping and maintenance teams will be conducting a thorough inspection of all rooms to address any issues and ensure our standards are upheld moving forward. We appreciate you bringing these matters to our attention, and please know that your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests. Should you choose to stay with us again in the future, we would welcome the opportunity to regain your trust and provide you with the high-quality service and accommodations you deserve. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to reach out to us directly. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards, Matthew Driessen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good booking service but the apartment was not clean and smelled like old cooking. Stains on carpet, rug, curtains & cushions. Bedside lamps, looked like they’d never been cleaned. Freezer dirty (melted ice-blocks). One teaspoon! After calling reception, the freezer was cleaned first thing the next morning & spoons provided, so prompt response. The apartment was not representative of what we got, disappointing.
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Date of stay: September 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 18 Sept 2023
Hi Boldagroup, Thank you for your feedback. While we're glad you had a good booking experience, we apologize for the cleanliness issues in the apartment, including stains and uncleaned areas. We appreciate your prompt report, and we're pleased that our team responded promptly to address the freezer and provide spoons. We understand your disappointment with the initial condition of the apartment, and we will work to improve our cleanliness standards. If you choose to stay with us again, we hope to provide a better experience. Kind Regards, Matthew Driessen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The apartment was a self contained unit with a kitchenette and laundry machines.
Tiny issue was the wall view outside the balcony.
All utilities and equipment were in good working condition.
Pool was a nice addition
Tiny issue was the wall view outside the balcony.
All utilities and equipment were in good working condition.
Pool was a nice addition
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 21 Sept 2023
Hi, Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found your apartment comfortable and well-located. It's great to know that you appreciated the self-contained unit with a kitchenette and laundry machines, making your stay convenient. We understand that the view outside the balcony may have been a minor issue for you, and we appreciate your understanding. We hope it didn't significantly affect your overall experience. It's wonderful to hear that all utilities and equipment were in good working condition and that you enjoyed the addition of our pool. If you have any more comments or if there's anything else we can assist you with in the future, please do not hesitate to reach out. We appreciate your feedback and hope to welcome you back for another comfortable stay. Kind Regards, Matthew Driessen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very swanky apartment. Let down slightly by scuff marks around the place & broken ironing board. Shower was spacious. The apartment had a washing machine & dryer (not one of those combo washer/dryers, it actually worked). They wanted to charge for parking since I booked it on an external sight. I arrived on a Friday night and there wasn’t a feee park in sight which was an issue. I came back after my concert for a late check in where free parking was available just up the road.
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Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arena By Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 13 June 2023
Hi Jason, Thank you for your feedback. I do apologise for the inconvenience you've encountered. Your concerns are being endorsed to the concerned departments. Regarding the parking concern, all accommodations that are booked through online travel agencies have the option to use pay parking. Our staff are more than happy to help you with any of your concerns. Kind Regards, Matthew Driessen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arena have several apartments in the area, just be careful what you book. Our pics did not match the ones when I booked. The pool looked completely different. When we checked in the QR check in was not working. I'm not sure why they have it anyway since there was a person at the desk. He assigned us our room. For a start it was ground floor and extremely dark. I realised this was nothing like the pictures and we had paid a fair bit for a two bedroom two bathroom apartment quite awhile in advance. So I returned and after some deliberation he found us another apartment on the sixth floor which was much more secure with a child. This was better. But I feel these apartments have previously been rented out before. They show a little bit of tiredness in stained couches, scratched floors. There are also permanent residents living in the building.
The t.v was not working for the entire stay. A notice in the lift said there was a problem with the reception in the whole building block. We also received another notice saying that the air con would need servicing the day we checked out. And the hot water had just been serviced.
The pool was ok, its outdoors and overlooked by offices, you can wave at the people. There's a small gym attached to the pool we used.
Location was fine about ten minute walk from the station past the homeless encampment in the park, reality of Brisbane. There's shops and eating one street further on at west end. Cooking wise you have a small sticky frying pan. There was an oven and microwave and stove however.
The t.v was not working for the entire stay. A notice in the lift said there was a problem with the reception in the whole building block. We also received another notice saying that the air con would need servicing the day we checked out. And the hot water had just been serviced.
The pool was ok, its outdoors and overlooked by offices, you can wave at the people. There's a small gym attached to the pool we used.
Location was fine about ten minute walk from the station past the homeless encampment in the park, reality of Brisbane. There's shops and eating one street further on at west end. Cooking wise you have a small sticky frying pan. There was an oven and microwave and stove however.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 24 Nov 2023
Hi NorthStar66493756154, It sounds like your experience had some unexpected challenges, and I'm sorry to hear that it didn't meet your expectations. Your detailed feedback is incredibly valuable as it sheds light on areas where we can improve our service and communication. It's disappointing to learn that the apartment didn't match the expectations set by the pictures and that there were issues with the amenities and apartment conditions. We aim to provide a comfortable and accurate representation of our accommodation, and it seems like we fell short in this instance. The technical issues with the TV, air conditioning, and hot water are certainly not the standard we strive for, and I apologize for the inconvenience they caused during your stay. I will ensure that these concerns are addressed promptly by our maintenance team to prevent similar issues for future guests. Regarding the building's residents and the surrounding area, we understand the importance of safety and comfort for all our guests, and we continuously work to maintain a secure and welcoming environment. Thank you for your patience and understanding, despite the challenges you faced. Your feedback helps us identify areas that need improvement, and I assure you that we'll take your comments seriously to enhance our services for future guests. If there's anything else you'd like to share or if there's a way, we can make it up to you, please don't hesitate to reach out. Kind Regards, Matthew Driessen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really don’t want to give 3 stars but 2 but the apartment was spacious and beds comfy but lots of chips and rough bits awful dirty pillow on the couch broken over head light, a bit of TLC considering the cost of our stay would be appreciated by everybody.
Went to see Chicago and while waiting just inside the property for an Uber, that’s another story, Got the up close and personal vibe and verbal from someone leaving the Arena property. The area wasn’t such a great one , pretty much like where we live, earlier driving to the Arena about 100 mtrs up the road a gentleman was standing in the middle of the street abusing people, No I wouldn’t advise walking to the Lyric Theatre, Yes I know there’s lots of places that have people about being naughty, But when you’re all dressed up you’re a sitting duck if you need to get a gallop up.
Not going to say what it cost, not going back, if the room was in great shape, yes we would go back.
Staff on the reception were nice and helpful, on-site parking, make sure you book it, booking process was easy, building was ok, seemed a bit dated, there are signs saying definitely no parties, our room had a balcony, can imagine having a party there, be pretty good, thats where the internal rough parts probably came from.
Still waiting on my $200 deposit, been a month at least since staying there, sent an email to the Arena, they reckon the bank are slowing returning it, add the Uber annoyance which is all sorted now, and yeah, pleased to go home after one night.
Good sized apartment as I’ve already said, got everything, knives forks etc, beds great, tv a good size, think there was a tv in at least bedroom, not sure, our room overlooked the local area, businesses etc looking towards Brisbane shopping area.
There really is no such thing as cheap accommodation, around city areas, my opinion but please, make it look nice,
Please!
Went to see Chicago and while waiting just inside the property for an Uber, that’s another story, Got the up close and personal vibe and verbal from someone leaving the Arena property. The area wasn’t such a great one , pretty much like where we live, earlier driving to the Arena about 100 mtrs up the road a gentleman was standing in the middle of the street abusing people, No I wouldn’t advise walking to the Lyric Theatre, Yes I know there’s lots of places that have people about being naughty, But when you’re all dressed up you’re a sitting duck if you need to get a gallop up.
Not going to say what it cost, not going back, if the room was in great shape, yes we would go back.
Staff on the reception were nice and helpful, on-site parking, make sure you book it, booking process was easy, building was ok, seemed a bit dated, there are signs saying definitely no parties, our room had a balcony, can imagine having a party there, be pretty good, thats where the internal rough parts probably came from.
Still waiting on my $200 deposit, been a month at least since staying there, sent an email to the Arena, they reckon the bank are slowing returning it, add the Uber annoyance which is all sorted now, and yeah, pleased to go home after one night.
Good sized apartment as I’ve already said, got everything, knives forks etc, beds great, tv a good size, think there was a tv in at least bedroom, not sure, our room overlooked the local area, businesses etc looking towards Brisbane shopping area.
There really is no such thing as cheap accommodation, around city areas, my opinion but please, make it look nice,
Please!
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:Â We are all paying more, make it nice, if I want to stay in a one bedroom room above the public...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 19 Feb 2024
Hi David B, Thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered during your stay. We appreciate your compliments about the spacious apartment and comfortable beds. However, we apologize for the cleanliness and maintenance issues you experienced. Rest assured, we're taking immediate action to address these concerns and improve. Regarding the area's safety, we understand your concerns and take them seriously. We're working with local authorities to ensure our guests' safety. We're glad you found our reception staff helpful and booking process easy. We aim to provide excellent customer service. We're sorry your experience didn't meet expectations. We hope you'll give us another chance to exceed them in the future. Thank you for your feedback. Kind Regards, Matthew Driessen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to say that even though I booked in a few days before the check-in date on a Business trip and stay over the weekend, I only had to wait a few hours to Check-in early before my Business Event started on the same day. Very much appreciated from the Call Centre to the Reception at the hotel, both places were very friendly and helpful and made my transition smooth from sign-in using a kiosk and electronic remote key access to carparking (had complimentary 2 days parking) and the apartment. Everything was provided and room and space was perfect weekend get away. The shops was only 150m walk down the road to close cafes, shopping and restaurants. 450m to train station Brisbane Convention Centre and Art Museum. Southbank is a great location to be in as well. Thank you for looking after me and making my stay perfect. I highly recommend anyone too stay here. Also very happy with the pricing as well.!!
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Date of stay: September 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cllix Apartments and Hotels, Owner at Arena Apartments by CLLIX
Responded 23 Sept 2024
Hi fmB5061EK, Thank you for your wonderful feedback! I’m thrilled to hear you had a fantastic weekend stay and appreciated the early check-in and friendly service. It’s great to know that you enjoyed the apartment and the convenient location. Thank you for recommending us, and we hope to welcome you back soon! Kind Regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, as far as I can remember it had a full kitchen and even a washing machine.
My apologies. I just saw your question. The honest answer is, I don't know as we didn't see all of the apartments that were in the complex, sorry
I don’t think so. Every apartment is different
Security generally for the appartments is very good
Yes you can and leave keys in drop box, advise them the day before
"We are all paying more, make it nice, if I want to stay in a one bedroom room above the public bar, I accept what I get for $400 less."Read full review
"It sounds like Building 2 (where I stayed) should be avoided according to other past visitors."Read full review
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PRICE RANGE
AU$203 - AU$365 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
50
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Arena Apartments by CLLIX
Which popular attractions are close to Arena Apartments by CLLIX?
Nearby attractions include Escape Hunt Brisbane (0.1 km), Quest Room (0.4 km), and Cobbler (0.1 km).
What are some of the property amenities at Arena Apartments by CLLIX?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Arena Apartments by CLLIX?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Arena Apartments by CLLIX?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Arena Apartments by CLLIX?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Arena Apartments by CLLIX?
Conveniently located restaurants include Spice Central Kitchen and Bar, Brisbane Brewing Co. West End, and Bird's Nest Restaurant.
Are there opportunities to exercise at Arena Apartments by CLLIX?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Arena Apartments by CLLIX?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Arena Apartments by CLLIX?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Arena Apartments by CLLIX?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (2.4 km), Brisbane Arcade (1.5 km), and Newstead House (4.2 km).