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Oaks Festival Towers

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629 Reviews from our TripAdvisor Community

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Showing 609: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEW

Stayed for two nights during a work trip. Great location. The hotel itself had a strange odour in the corridor and the lifts were very slow. For the room, I had to reallocate to another room for my second night as I came back to find water all on the kitchen floor from a leaking aircon unit. The maintence guy...

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Helpful?
Thank Mel M
Cairns, Australia
Reviewed 6 days ago NEW

Oaks Festival is good, but had a really bad experience at Oaks on Charlotte street in Brisbane. The air con stopped working in my room around 9 PM, so I called & they checked & said they will move me to another room & I should wait for their call. They didnt call for 30 mins so I rang &...

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Helpful?
Thank nevpink15
OFTB, FOS at Oaks Festival Towers, responded to this review

Dear nevpink15, It is pleasing to hear you enjoyed your short stay with us at Festival Towers. I do apologise that your experience with our sister property has not been a favourable one. I understand that Charlotte Towers management has since been in contact with you regarding the issues you experienced throughout your time with them. We hope to welcome...

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Excellent location in the heart of Brisbane. Great little kitchen and balcony which we enjoyed having a drink on while overlooking the city. The view was sensational! The only negative was the smell in the hallway. Overall, a neat apartment for an excellent price (we got a great deal). We would definitely come again!

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Helpful?
1Thank TeamSparkes
OFTB, FOS at Oaks Festival Towers, responded to this review

Dear TeamSparkes, Thank you for your recent 5 star review of your stay at Oaks Festival Towers. I am delighted to hear you had such an enjoyable stay with us and found our location to be excellent. It is also great to hear you found the view from your apartment to be sensational. I do apologise however if you found...

Auckland
Reviewed 1 week ago via mobile

Positives were handy to main shopping area ,restaurants & mini Supermarketsm. Negatives our room on the tenth floor smelt of stale cigarette smoke & the hallway had a very damp musty smell which was quite unpleasant. Have stayed at better apartments.

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Helpful?
Thank okkiAuckland
OFTB, FOS at Oaks Festival Towers, responded to this review

Dear okkiAuckland, Thank you for your recent review of your stay with us at Oaks Festival Towers. I am pleased to see your found our location to be a positive of your stay, We are located in the heart of Brisbane City with a short walk to a range of Restaurants, Bars, The Treasury Casino, Queen Street Mall & the...

St. Petersburg, Russia
Reviewed 1 week ago

We were staying at the Oaks for a week in a double room apartment. The apartment had a kitchen / living room with a nice eating place, two rooms with separate bathrooms and a small balcony. The hotel has a small fitness area, a pool and a place to have your own BBQ. If you step out of the hotel...

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Helpful?
1Thank Bjoern2
OFTB, Front Office Supervisor at Oaks Festival Towers, responded to this review

Dear Bjoern2, Thank you for taking the time to review your stay at Oaks Festival Towers. It was great to hear you found the proximity of the hotel close to places to eat and go shopping, as Festival Towers is only one block down from the Queen Street Mall in the heart of Brisbane City. Also pleasing to read was...

Burleigh Heads, Australia
Reviewed 1 week ago

Place was good for couple night stay only problem was hallway spelt quiet bad But close walking distance to everything City centre of queen street was two blocks away Great cafe down stairs out the front of hotel

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Helpful?
Thank Lindseyrobert
OFTB, Front Office Supervisor at Oaks Festival Towers, responded to this review

Dear Lindseyrobert, Thanks so much for reviewing your experience at Oaks Festival Towers. We do apologise if the hallway was smelly, we have since passed your feedback on to the facilities manager to investigate further. In regards, to the rest of your stay we are glad to hear that you enjoyed the room, and the close proximity that Oaks Festival...

Longreach, Australia
Reviewed 2 weeks ago via mobile

Group of us stayed here in different rooms for a concert. Rooms are great. I requested more towels and pillows 7pm first night didn't happen. Cleaner came next day and put two towels in room and left everything else. Won't let you have more than six milk tubs for coffee whether there is one person or three. Overall I like...

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Helpful?
Thank LG12363
OFTB, Front Office Supervisor at Oaks Festival Towers, responded to this review

Dear LG12363, Thank you for taking time to review your stay at Oaks Festival Towers. Firstly, it was great to hear that you found the location convenient and the rooms nice. In regards to Housekeeping, our cleaners are instructed to replace amenities to a standard quantity. However, additional amenities are available from reception. If you could please contact us on...

Elstree, United Kingdom
Reviewed 3 weeks ago

4 months ago in December i went to Brisbane in Australia, it is the best place ever. it should be a 5 star because the service is amazing, and the food is divine. i adore it so much and hope for more people to go there. It has the best location on the planet. love from Marcus Sylvester xxxxxxx

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Helpful?
Thank marcuss4321
OFTB, Front Office Supervisor at Oaks Festival Towers, responded to this review

Dear marcuss4321, Thank you so much for your 5 Star review regarding your stay at Oaks Festival Towers. We were glad to hear that you found the service amazing as we do strive to go above and beyond. And good to hear that you were able to take advantage of the close proximity that Oaks Festival Towers offers to a...

Melbourne, Australia
Reviewed 4 weeks ago

Stayed here one night for business as it looked centrally located. Drove into the car park and after figuring out the intercom and so on, finally found my way back to ground floor for the reception while parking my car in the visitor spot. Check in was effecient and they organised a parking spot for me in the secure area....

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Helpful?
Thank Victor K
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Victor K, Thank you for your feedback regarding your recent stay. We are delighted to know that you found our location central and convenient and the apartments spacious, clean and comfortable. It is disappointing to hear, however, that the apartment you occupied was not equipped to your standards. Reception is opened 24 hours, though, if you require any assistance....

Reviewed 4 weeks ago via mobile

Rude host unhelpful should be working as a morgue director not a front of reception. Not even trying to help find a solution. Be sure to look at your term na conditions for sneaky hidden charges too Tv wouldn't work . Said would come up and look. But Didn't bother coming. And the reception is supposed to be24 hour! I...

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Helpful?
Thank rainbowshores
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Rainbowshores, Thank you for sharing your recent experience at Oaks Festival Towers. It is disappointing to hear that you did not have the most memorable experience. I can assure you that these issues have been raised and addressed with all staff. I do require, however, more information regarding your booking so that I can have look into the hidden...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in a prime position and providing spacious modern design, first class technology and facilities, is Oaks Festival Towers. Guests can sample top restaurants and late-night bars, irresistible shopping, galleries, theatres, movies and museums which are all nearby. Oaks Festival Towers comprises of one and two bedroom contemporary, self-contained apartments each with a private balcony and city views. ... more   less 

Additional Information about Oaks Festival Towers

Address: 108 Albert Street, Brisbane, Queensland 4001, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $129 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Festival Towers 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel
Oaks Festival Towers Brisbane, Queensland
Hotel Style:
#7 Spa Hotel in Brisbane
#52 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Festival Towers staff and other travellers.
6 questions
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Rockhampton, Australia
7 months ago
Sydney, Australia

See all questions (6)

Questions? Get answers from Oaks Festival Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room up high and overlooking the river and Southbank”
dinmuz, 10 Feb 2017 | Read review
“Higher floors have better views of the river”
freddieboy69, 19 Jan 2017 | Read review
“There are two towers, try to get on the side with the 41 floors. the lift ride is longer, but the views are much better”
paulhX5224BQ, 15 Jan 2017 | Read review
“The higher rooms have a view”
Bassdog24, 12 Jan 2017 | Read review
“Higher floors are quieter. Large open windows give light and feeling of space”
jsa51988, 9 Dec 2016 | Read review
5 of 5