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Pullman Brisbane King George Square

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Cnr Ann and Roma Sts, Brisbane, Queensland 4000 Australia
Lowest prices for your stay
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Pullman
USD 230
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Free cancellation until 01/08/22
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FindHotel
USD 210
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Expedia.com
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PricelineUSD 230
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (576)
Room & Suite (325)
Dining (54)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Brisbane King George Square
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#80 of 173 hotels in Brisbane
Location
Cleanliness
Service
Value
Stylish Brisbane accommodation located within walking distance of the Queen Street Mall shopping precinct offering guests a full range of services and facilities in relaxed yet sophisticated surroundings. Facilities include restaurant, cafe and bar, fully equipped gymnasium, rooftop swimming pool and Brisbane's largest hotel conference and meeting space.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Paid private parking nearby
Wifi
Paid wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Telephone
Iron
Refrigerator
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
2423Reviews18Q+A100Room tips
Traveller rating
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Most Recent
MsOrewa wrote a review 4 July
Auckland, New Zealand66 contributions43 helpful votes
Average. Room tired. Roof top bar closed. Restaurant very slow. Not Pulman quality… except foyer!! No car park, walk down road to park. Not good in the rain! Needs to improve to the advertised rating. Covid no longer an excuse. Wouldn’t stay again.
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Date of stay: July 2022Trip type: Travelled as a couple
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Luke N wrote a review June 2022
1 contribution
We arrived at 2 pm to be told out room was not ready, said they would ring in the next half hour to tells us room was ready, over 1 hr still no phone call, went back to reception room still not ready and was even asked if we wanted the room we booked. It was after 4pm when we got the keys to our room, so the afternoon plan was in disarray, and important appointments lost. Room average, no tea coffee or mini bar, not enough towels, not enough drinking glasses for the room guest. Was offered a bottle of wine for the inconvenience which tasted like pot hole water. Will not be staying there ever again.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Don’t stay here
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TravellerPete1475 wrote a review June 2022
Melbourne, Australia326 contributions71 helpful votes
Very difficult to find this hotel by GPS and as someone not familiar with Brisbane we drove around in circles trying to get there on one-way streets. Not the fault of the hotel of course but poor city planning. Reception was very busy but friendly and efficient. Hotel corridors have old fashioned carpets and are dull. Our room faced a side street, reasonable size and clean. Bathroom had the dreaded shower over bath, lucky we are able-bodied! The room was adequate but not exceptional, and we felt a modern makeover would do the hotel’s central Brisbane location more justice. The tv system needs simplifying. At night, excessive car noise from the side street was disturbing. Double glazing? We ate at the hotel restaurant and the food was quite good. Staff had trouble with our orders and understanding us.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Expensive carparking, avoid peak hour traffic. Not the most modern hotel in town
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darren w wrote a review June 2022
1 contribution
Cleaners pushed furniture around which in turn snapped yhe head of my phone charger, when I spoke with reception and showed the broken charger, I was told go to 7 Elevern around the corner and buy another, that's it...also no water anywhere!!
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Date of stay: June 2022Trip type: Travelled on business
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MariaSydney2 wrote a review May 2022
Sydney, Australia9 contributions7 helpful votes
Worst hotel I have ever experienced. Certainly not the 5 stars in advertises. No sleep due to night roadworks then worked up at 5am by the hotels own renovations - I’m talking jackhammer. Reception didn’t do anything. In fact when I tried to call back a second time they then ignored me.
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Date of stay: May 2022Trip type: Travelled on business
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Mark W wrote a review May 2022
Hobart, Australia148 contributions147 helpful votes
I stayed at the Pullman King George Square for 3 nights recently during a work trip and overall, the experience was quite poor. I had never stayed before and when I arrived at reception and saw the inviting surrounds, I was looking forward to a lovely stay. However, the actual room was dated, dingy and literally the darkest room that I have ever stayed in. I’m not exaggerating when I say I went to Officeworks and bought a lamp, so I could read of an evening. I had a room near the lift and was worried about noise, which thankfully was an unfounded concern and the room was nice and quite. The bathroom is severely dated and shaving was a chore given poor light. A shower over a bath is horrible and just so old fashioned. No vanity kit provided – not even ear buds. The cleaning staff did not even replace the milk, so I couldn’t have a white tea or coffee. The rooms are in dreadful need of a makeover and I’ll definitely be making an alternative selection when next in Brisbane.
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Date of stay: April 2022
Location
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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pdn wrote a review May 2022
Cairns, Australia383 contributions241 helpful votes
We stayed on the first night, in the Pullman Tower - nice large spacious corner room on the 11th floor, no mini bar and pathetic little plastic milk cups in the fridge. No Water bottles on arrival( which as an Accor member, is usually a given.) A hotel of this stature- I would've thought Mini-bar was a given. Coffee Sachets were the standard Nescafe brand. Bathroom was nice marbled affair, with an over bath shower with a glass screen. However the water dripped down glass then onto floor. The towels we had here were quiet old and thin.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: 5minutes from Central Train station and Brisbane city Mall, walk every where, dont need a car....
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Paul Culhane Melbourne Australia wrote a review Apr 2022
Melbourne, Australia15 contributions28 helpful votes
No way in the world is this a five star luxury hotel. 3.5 stars would be generous. Reception staff and cleaning/room service leave a lot to be desired. Deluxe room has no exhaust fan in bathroom not only steaming up the mirror, but also walls and floors were made slippery. The room temperature was quite cold even with the thermostat showing 23 degrees. Coffee was Nescafe Blend 43, I would expect Moccona or better for 5 star hotel. Cups and glasses were never washed during our stay, merely rinsed. One glass that my daughter used for milk remained stained for days; despite advising a reception member of it, nothing changed. We just used paper cups from the supermarket instead. There were three of us in the room and every day we were provided with just two towels and facewashers requiring contact with reception each time for one extra set, which became tiresome. One day no extra towel was provided 3 hours after it was requested. Most reception staff see guests as an inconvenience and one staff member rolled her eyes at our requests and on occasions deliberately ignored us, leaving another staff member to serve us. It was truly pathetic conduct. We returned on two consecutive days in mid to late afternoon to find our room not serviced. It seems they do not have enough staff as people arriving could not go up to their rooms as they were not ready. We were given a bottle of red wine and drink vouchers to placate us about the room service, but we would have preferred good service and respect which was sadly lacking. Apologies made by staff were token and not perceived as genuine. If they are short staffed, then only take on as many guests as you can handle. The staff here really do not care, nor does the Management. Only 2 staff were helpful; one on checking in, the other on checking out. The staff in the restaurant are polite and professional. The food for breakfast was generally good, although scrambled eggs were watery each day. This hotel is overpriced and I would never stay here again. I recommend avoid at all costs. This Pullman is a disgrace and damaging to Accor Group’s reputation.
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Date of stay: April 2022
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1 Helpful vote
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andrewmal0ne wrote a review Apr 2022
1 contribution
You come to expect a certain level of quality, facilities and amenities when staying at a 5-star hotel, and previous visits to the Olympic Park Pullman had left a favourable impression of the Pullman brand. The Brisbane Pullman is a completely different experience - whilst the rooms are quite large, the bathrooms are very dated and in serious need of refurbishment. Terrible lighting didn’t help, but maybe it was deliberate to hide the nasty fixtures. Would be lucky to pass as a 3-star bathroom. We tried to get a drink at the bar but were told that we couldn’t get one unless we also ordered a main meal - I’ve never had this happen before, and there were not any lockdown restrictions in place that might have required this. The mini bar in the room was also empty, not even bottled water. Again, I’ve never seen this in an allegedly 5-star hotel. Overall, I was disappointed with this hotel, especially as we were paying $350 per night. There’s no way I’d stay there again, and don’t know how they can claim to be 5-star when there are so many things missing.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
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Sleep Quality
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Frogchick73 wrote a review Apr 2022
Melbourne295 contributions140 helpful votes
The staff member on check in was friendly and genuine and also took the trouble to check us in when there were other staff attending to other guests. The wifi service was confusing: on trying to sign it, it informed guests that they would be charged $10/day. On checking with reception, it seems that this was waived if you were an Accor member (which I am). This information would have been beneficial at check in. Furthermore, in 2022 it seems an oversight by such a large organisation to state they will charge for wifi. I have stayed in developing countries that have internet for free. Surely the Pullman can afford this necessity in this day and age? On retiring for the evening, my bed seemed to be quite uncomfortable. When checking the bed, it had not been made correctly, as you can see from the picture attached. I raised this issue on check out, and suggested that housekeeping be alerted. I understand that their jobs time poor, but the primary purpose of a hotel is to sleep. At a minimum the bed should be made properly. On a positive note, the bed was incredibly comfortable. The hotel is connected to the Mercure and you need to enter that side of the hotel to access the pool and gym. Not at all convenient. The acoustics are quite loud from outside and inconveniently we were woken by construction noise at 7.30am. Although this is clearly NOT the hotels fault, it is something to take into consideration. The Pullman is located in the heart of the city and is convenient to all of the major amenities. We were excited to be spending a night here after a week away in motels and were disappointed with our experience.
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Date of stay: April 2022
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Sleep Quality
Room Tip: Higher rooms may mitigate the noise from surrounding buildings
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PRICE RANGE
USD 191 - USD 275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citigate king george square brisbane hotel brisbane
FORMERLY KNOWN AS
The Sebel & Citigate King George Square Brisbane
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
210
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Frequently Asked Questions about Pullman Brisbane King George Square
Which popular attractions are close to Pullman Brisbane King George Square?
Nearby attractions include Breakout Brisbane (0.3 km), Anzac Square & Memorial Galleries (0.4 km), and Albert Street Uniting Church (0.08 km).
What are some of the property amenities at Pullman Brisbane King George Square?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Brisbane King George Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Brisbane King George Square?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Brisbane King George Square?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Pullman Brisbane King George Square?
Conveniently located restaurants include Betty's Burgers, Brew, and Donna Chang.
Are there opportunities to exercise at Pullman Brisbane King George Square?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pullman Brisbane King George Square have airport transportation?
Yes, Pullman Brisbane King George Square offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pullman Brisbane King George Square located near the city centre?
Yes, it is 0.07 km away from the centre of Brisbane.
Are any cleaning services offered at Pullman Brisbane King George Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Brisbane King George Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.