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Mercure Brisbane King George Square

Agoda.comUSD 77*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 79*
USD 77*
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USD 79*
USD 79*
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Mercure Brisbane King George Square
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892 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Brisbane King George Square
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Showing 874: English reviews
Brisbane, Australia
Reviewed 5 March 2017 via mobile

We stayed here for the Adele concert and I am glad it was only one night. A triple share room, we got 2 towels, 2 cups, 2 of everything really... the beds were hard and the pillows were probably made out of cement that had not yet been mixed with water. Stuff are friendly and more than willing to help...

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Helpful?
Thank Montreal_Aussie
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear Montreal_Aussie, Thank you for your review. It concerns me that your triple share room had amenities for only two guests; please allow me to express my sincerest apologies. I wish to assure you that our Executive Housekeeper is taking action to ensure this does not happen to our future guests. On a positive note, I am pleased that you...

Mackay, Australia
Reviewed 2 March 2017

This is one of the best places we have stayed in Brisbane. It is in a great location close to the Queen St Mall for shopping and restaurants, South Bank, Treasury Casino and Central Train Station. The rooms were nice and big and we had one with two double beds which was fantastic. Lovely views too! We had our car...

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Helpful?
Thank WalkerFamily54
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear WalkerFamily54, Thank you for the fabulous review! I am so glad to hear that you loved your entire experience. It is an absolute pleasure to receive such wonderful feedback. We look forward to welcoming you back to the hotel on your next trip to Brisbane! Regards Alex B - Guest Relations & Services Manager

Reviewed 27 February 2017 via mobile

Had a night booked for Hubbys Bday and we were in Bne (live in Sydney) and a co worker suggested to stay here. We stayed on the Mercure side which was compact, clean and had everything we expected in a hotel room. staff were welcoming on arrival and upon the Duty Manager discovering it was my hubby's bday went the...

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Helpful?
Thank Rebecca T
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear Rebecca T, Thank you for your wonderful recommendation and for choosing to stay with us on such a special occasion. I'm really glad to hear that you had an exceptional stay, especially with the help of Dylan. I know he will be so happy to read your kind words! After all, there's nothing like a delicious toast before heading...

Brisbane Region, Australia
Reviewed 26 February 2017 via mobile

Small old room with not such a flash bathroom however the location is amazing. The staff were attentive and the roof top bar was nice. Pool undergoing renovations however the kids still managed a swim..... I would consider it for short stays but certainly not long ones with kids in these little rooms!

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Helpful?
Thank Philbjojo
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear Philbjojo, Thank you for your review. I'm glad to hear that you and your family had a wonderful time with us! I understand your input regarding the size of our rooms, however we do have different options available for guests travelling with bigger families. Remember to ask about these prior to your next visit. I do hope the positive...

Sydney
Reviewed 23 February 2017 via mobile

Great location, small rooms but they have everything you want. Was disappointed that there were marks all over the mirror in the hallway, would have thought housekeeping could have sorted that before the room was deemed ready. The room service was ok, probably wouldn't choose it if there were other options. Breakfast in the restaurant was nice. Had a lukewarm...

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Helpful?
Thank eves21
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear eves21, Thank you for your review and for your constructive feedback. I'm glad to hear that you enjoyed your stay overall and found our team to be professional and friendly. We also appreciate you sharing your concerns regarding the quality of your room as well as our dining menus. Please rest assured, our team is always looking for ways...

Perth, Australia
Reviewed 22 February 2017

Mecure customer service was excellent. The first room issued had a smoker in it previously. Nothing was too much trouble to move me to a non smoking room! Fantastic service. Centrally located - easy access to the city and to trains. Lovely hotel being refurbished and looks magnificent. Will stay here again.

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Helpful?
Thank Jo L
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear Jo L, Thank you for your review. Firstly, please allow me to express my sincerest apologies regarding the smell of smoke in your original room. This is certainly not a regular occurrence here at the hotel, therefore I can assure you our Executive Housekeeper is addressing this issue as we speak. On a positive note, I am so pleased...

Dunedin, Florida
Reviewed 22 February 2017

My family went to Brisbane for a few days and we booked at the Mercure Brisbane King George Square as it was central and well priced. Our rooms were very comfortable and there was a pool. The staff were great. BUT THE BEST experience was the breakfast buffet!! I am not usually the sort of person who usually goes for...

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Helpful?
Thank JennyHNZnow
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear JennyHNZnow, Thank you for your review and for the fantastic rating regarding our breakfast buffet! Our Executive Chef, Gary, will be so pleased to hear that you enjoyed all of his delicious delights. I do hope you have the opportunity to visit us again soon… perhaps for a little bit longer next time? Kind regards, Alex B - Guest...

Victoria, Australia
Reviewed 20 February 2017

Hotel was in a central location right near a train station or an easy uber/taxi ride to other parts of town. Easy walk to South Bank and museum and places to eat. Pillows were a little uncomfortable for me but otherwise the room was quite comfortable, bathroom was a little dated but perfectly functional. Pool, bar and gym were good....

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Helpful?
Thank emily01133
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear emily01133, Thank you for your review. It's wonderful to hear that you found our team to be fantastic and helpful throughout your stay. I'm sorry that your pillows were a little uncomfortable, however it sounds like the remainder of your experience was enjoyable. If you do visit us again, please don't hesitate to ask for a change of pillows....

Reviewed 16 February 2017 via mobile

Although the rooms are showing their age a little, everything was beautifully clean, service was excellent, breakfast was diverse and good quality. Only 300m from Central station and right on the square with plenty of shops, restaurants and entertainment. Would recommend highly for business travel, very reasonable price, great value.

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Helpful?
Thank Glenn S
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear Glenn S, Thank you for your review. It's great to hear that you would highly recommend us to your fellow business travellers. We're glad you enjoyed our excellent service, diverse breakfast and fantastic city location. I do hope you make the trip back to the hotel soon. Regards, Alex B - Guest Relations & Services Manager

singapore
Reviewed 13 February 2017

Pluses: 1. Great location opposite Queens St Mall 2. Great value for money, partly because there are so many hotels in BNE now 3. Spacious, older style room Minuses: 1. Hotel is showing its age, bathroom interiors were quite underwhelming 2. Hotel room corridors and doors narrow - would be hard for someone in a wheelchair 3. Not much of...

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Helpful?
Thank jer859
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear jer859, Thank you for your review. I'm glad to hear that you had an enjoyable experience overall, however I would like to sincerely apologise that some aspects of your stay did not meet your expectations. I think you will be pleased to learn that our Mercure hotel rooms are currently undergoing renovations and are expected to improve immensely in...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room

Additional Information about Mercure Brisbane King George Square

Address: Cnr Ann & Roma Streets, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $111 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Brisbane King George Square 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
Mercure Brisbane King George Square Queensland
Hotel Style:
#53 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Brisbane King George Square staff and other travellers.
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Questions? Get answers from Mercure Brisbane King George Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When booking ask if you can have a room that has been refurbished”
LouLouLucy21, 20 May 2017 | Read review
“Request a high floor for optimal views.”
KathT4, 12 May 2017 | Read review
“The room we had was double glazed and no street noise was audible”
Lola-Kro, 1 Apr 2017 | Read review
“good location”
Australiababy, 31 Mar 2017 | Read review
“Some rooms face king George Sq, others don't. Probably quieter in the ones that don't, but probably fine either way if you're up high.”
Dunk777, 30 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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