Mercure Brisbane King George Square
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Mercure Brisbane King George Square
Corner of Ann and Roma Streets, Brisbane, Queensland 4000 Australia
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Avg. AU$243 /night, 12/12 - 12/13
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per night
AU$168
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4.0
#83 of 165 hotels in BrisbaneLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
If you’re looking for a family-friendly hotel in Brisbane, look no further than Mercure Brisbane King George Square. Given the close proximity of popular landmarks, such as Albert Street Uniting Church (0.0 mi) and Anzac Square (0.2 mi), guests of Mercure Brisbane King George Square can easily experience some of Brisbane's most well known attractions. Guest rooms offer a flat screen TV and air conditioning, and Mercure Brisbane King George Square makes getting online easy as wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, 24 hour check-in, and a concierge. In addition, guests can enjoy a rooftop pool and a rooftop bar during their visit. As an added convenience, there is paid parking available to guests. When you’re feeling hungry, be sure to check out George's Paragon Seafood Restaurant Brisbane, Blackbird Bar and Grill, and Jellyfish Restaurant, which are some seafood restaurants that are popular with locals and out-of-towners alike. Plus, during your trip, don't forget to check out South Bank Parklands (0.7 mi), a popular attraction that is within walking distance of Mercure Brisbane King George Square. The staff at Mercure Brisbane King George Square looks forward to serving you during your upcoming visit.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Vending machine
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Iron
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish
Location
Corner of Ann and Roma Streets, Brisbane, Queensland 4000 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Brisbane Intl Airport
11.9 km•
See all flights
Rental Cars
419 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
Firstly the Mercure and Pullman are served by the one reception. They are just seperate towers. We arrived for our 2 night weekend stay at 1pm paying $35 for an Ola from the airport. The check in counter was busy, we waited about 10 minutes. We were told our room was not ready but as an Accor member they had rooms set aside (we didn’t get any other Accor privileges as we booked with Expedia, however Expedia was cheaper then booking direct). We had room 410, which has been renovated nicely with a small window overlooking an old church and King George Square. The bathroom was compact but functional. The room was exactly like the pictures. Linens were good and included face washers. Soap, shower gel, shampoo and conditioner are supplied. A request for body lotion was attended to quickly by Housekeeping (obtained from Pullman). There is a laundry on floor 4. The rooftop pool is small and services both hotels. The rooftop bar has good views but drinks are a bit expensive. It is not open on Sunday. Another bar and restaurant were downstairs but close early. Buffet breakfast is $39 per person, so we didn’t bother, paying $115 per night for a hotel room but $78 for breakfast seemed extreme. Great location with a short walk to Queen Street Mall. Roadworks downstairs made finding the hotel drop off and entry a little confusing, however no noise was heard from the room.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel_Pullman, Manager at Mercure Brisbane King George Square
Responded 1 Feb 2020
Thank you for such a great and detailed review jacquelined183 - I a sure that many other travelers will benefit from this :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great location to Queen street mall and the bars and casino. We got the room on a deal for an extra $1 per person per night would include buffet breakfast, which was amazing offered a wide range of food, juice and coffee.
Only bad thing was the room did have a bit of a smell in it from the drains.
Only bad thing was the room did have a bit of a smell in it from the drains.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: Great Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Being back on the road again, all be it at a reduced capacity, was a fabulous feeling. As an Elite member of the Accor brand, I had personally missed the interactions and experiences one gets to enjoy. I was also a little curious to see how the new world of travelling was going to look like. I drove not flew this trip as flights for me are not a reality quite yet !!!! However the hotel experience was pretty much the same if you take into consideration things have just started to re-open. My welcome was warm, I was very generously upgraded given my Diamond status and the Goldfinch Restaurant looked after me with lots of hot coffee and great food. I do love this hotel, it has great positioning as I can walk everywhere. Work wise I can easily manage my travel budget by choosing the Mercure side and for leisure I always go Pullman side - everything you need really in one handy place !!!! Sanitation around the hotel was plentiful and I know that in the coming months there are a lot of new Covid friendly initiatives coming. I didn't give Covid another thought to be honest once inside the hotel. In these times we just need to all be respectful of our changing times and work with al the staff to ensure we adhere to current restrictions. Awesome stay and cannot wait to be back x Thanks everyone at the hotel it was fabulous.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Let me start the story but saying I had to stay here for two weeks Covid quarantine due to the fact that I was working in Melbourne.
The first day I arrived to this hotel they had all our towels, soap, shampoo and so on ready for two weeks. Ok not Behd.
Electrical appliances was only a kettle, some glass, cutlery, No microwave and a POS fridge that did not keep anything cold.
While walking around my room I noticed that the main aircon vent for the room had not been cleaned out since the dawn of time. It had that much dust that when it was on, your room would be covered in dust straight away. No room windows could be open as they had all been locked ( maybe they thought people would escape from level 12 by jump off or something. ) Fknows
We got thee meals a day. On some days the breakfast was great and on others absolute cabbage. The lunches where too small and not enough to fill you up to the point where you are so hungry you would have to use Uber more times then you can count just to fill yourself up. The dinner loves to be drenched in 4L of oil and salad so small a rat wouldn't be full from it.
But the best part is they wound not give you a bottle water for any meal, just a one off when I first got there. We where told to refill it using the tap in the bathroom. Classy
The coffee was provided in the morning with breakfast but only two satchels of the legendry Blend 43. Not 4 or 5 satchels, only two a day. The blend must be rare at this hotel maybe they only get 43 satchels a day.
The pillows where rubbish and old, the TV remote didn't work. I had to used my own battery for it to work. Maybe they spent to much money on the Blend 43.
This place is a joke. If you going for a one night stand, staying from other town and got it the hotel for a very I say very cheap deal why not but more then 2 days no away.
I would call this a 2 star hotel and will never stay at any Pullman ever again.
if you do stay, just check you A/C vent
The first day I arrived to this hotel they had all our towels, soap, shampoo and so on ready for two weeks. Ok not Behd.
Electrical appliances was only a kettle, some glass, cutlery, No microwave and a POS fridge that did not keep anything cold.
While walking around my room I noticed that the main aircon vent for the room had not been cleaned out since the dawn of time. It had that much dust that when it was on, your room would be covered in dust straight away. No room windows could be open as they had all been locked ( maybe they thought people would escape from level 12 by jump off or something. ) Fknows
We got thee meals a day. On some days the breakfast was great and on others absolute cabbage. The lunches where too small and not enough to fill you up to the point where you are so hungry you would have to use Uber more times then you can count just to fill yourself up. The dinner loves to be drenched in 4L of oil and salad so small a rat wouldn't be full from it.
But the best part is they wound not give you a bottle water for any meal, just a one off when I first got there. We where told to refill it using the tap in the bathroom. Classy
The coffee was provided in the morning with breakfast but only two satchels of the legendry Blend 43. Not 4 or 5 satchels, only two a day. The blend must be rare at this hotel maybe they only get 43 satchels a day.
The pillows where rubbish and old, the TV remote didn't work. I had to used my own battery for it to work. Maybe they spent to much money on the Blend 43.
This place is a joke. If you going for a one night stand, staying from other town and got it the hotel for a very I say very cheap deal why not but more then 2 days no away.
I would call this a 2 star hotel and will never stay at any Pullman ever again.
if you do stay, just check you A/C vent
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Date of stay: September 2020Trip type: Travelled on business
Value
Location
Service
Room Tip: Don't go on levels 10 to 14 as the like to flooded and a/c vent dirty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is in a good location, in walking distance of shops and close to public transport, but everything is else is pretty much a disaster.
When you walk in to the hotel, the lobby looks great but service on the reception desk is very basic and not welcoming. There is also no free WiFi anywhere in the hotel, you have to pay $10-15 for 24 hours usage.
The rooms are seriously dated and don’t seem clean. I was put in a room which I assume was subject to some sort of leak or water damage as it stank of damp to the point I was actually searching the room for black mould because that’s what it smelled like. I was moved rooms and even the new room had a damp smell, although not anywhere near as bad as the first. There are noticeable stains on the seats, curtains and carpets, and rust in the bathrooms.
Breakfast is just as bad, with absolutely no order. It is a buffet style breakfast, numbers are clearly not limited to facilitate social distancing, Children everywhere running around touching everything and not enough staff clearing tables so customers were clearing tables themselves to be able to sit down.
If you can avoid this hotel then do so. Probably the worst hotel I’ve stayed in and won’t be back here again.
When you walk in to the hotel, the lobby looks great but service on the reception desk is very basic and not welcoming. There is also no free WiFi anywhere in the hotel, you have to pay $10-15 for 24 hours usage.
The rooms are seriously dated and don’t seem clean. I was put in a room which I assume was subject to some sort of leak or water damage as it stank of damp to the point I was actually searching the room for black mould because that’s what it smelled like. I was moved rooms and even the new room had a damp smell, although not anywhere near as bad as the first. There are noticeable stains on the seats, curtains and carpets, and rust in the bathrooms.
Breakfast is just as bad, with absolutely no order. It is a buffet style breakfast, numbers are clearly not limited to facilitate social distancing, Children everywhere running around touching everything and not enough staff clearing tables so customers were clearing tables themselves to be able to sit down.
If you can avoid this hotel then do so. Probably the worst hotel I’ve stayed in and won’t be back here again.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The pool was revolting. Totally murky, couldn’t see your own legs, full of hair and other floaties. I alerted reception. She said oh I’m surprised because it gets cleaned every day and that she would organise someone to come clean it. Well it looked exactly the same the next day so we told the kids it wasn’t open so we could avoid it. Judging by the filthy gutters it rarely gets cleaned. Plus it was tiny for the amount of people. Pictures werevery deceiving.
Hotel rooms are old and tired, the lifts and corridors smelt and the room didn’t look overly clean.
Wouldn’t stay again.
Hotel rooms are old and tired, the lifts and corridors smelt and the room didn’t look overly clean.
Wouldn’t stay again.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel for one night, we booked a room with 2 queen beds. When we pulled up to the hotel and went into the foyer it was very impressive, check in was easy, then we went to our room its was on the 11th floor, the carpet in the lift was dirty our room was meant to be city view most of the view was a building site. The room was old and tired when you walked in you could smell that old stale smell, the bathroom was a shower bath in one the bath had warn marks which looked dirty the hand basin was old and worn, the curtains looked like they had been up their for years. The pool area was too small for the amount of quests, the seating area is not well set out guests had no where to sit, the tables were old and marked which need replacing, The only positives was that the staff were pleasant and the foyer was very nice and the location was good. Its not about the price its how the hotel looked on the booking sites and their website, I would not stay at this hotel again unless they did a revamp.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in and check out staff were pleasant and efficient.
On check in, the female staff member tried extremely hard to find a room with a walk in shower.
This was appreciated.
As a Platinium Accor Plus member, very little recognition was made of this status at check in.
There was no offer of a room upgrade or a later check out.
The room was a three star standard and needed a refurbishment.
The bedding and pillows were comfortable.
There were no comfortable chairs for seating.
Complementary buffet breakfast in the restaurant was a surprise with many choices of hot and cold food. Excellent service in this restaurant.
This hotel is in the CBD.
It is close to public transport and all retail outlets.
If you just need a basic hotel for a short stay, this is the hotel for you.
On check in, the female staff member tried extremely hard to find a room with a walk in shower.
This was appreciated.
As a Platinium Accor Plus member, very little recognition was made of this status at check in.
There was no offer of a room upgrade or a later check out.
The room was a three star standard and needed a refurbishment.
The bedding and pillows were comfortable.
There were no comfortable chairs for seating.
Complementary buffet breakfast in the restaurant was a surprise with many choices of hot and cold food. Excellent service in this restaurant.
This hotel is in the CBD.
It is close to public transport and all retail outlets.
If you just need a basic hotel for a short stay, this is the hotel for you.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked for last minute one night stay, was given 15th floor executive room. Very small and bathroom was tiny, could barely move in shower without hitting shelf. We were directly below the rooftop bar/pool. Upon calling reception was advised that the bar does not close till midnight, thumping base music was not in the plan. After this staff needed to drag furniture across roof to tidy. Finally got to sleep at 1am. they did offer to see if there was another room, I was too tired to move at this stage. Check in was amazing. Check out was horrible. Had late check out, went to room 10 min before checkout to grab bag to find we had been locked out, trip to reception to be told well what do you expect, you need to check out soon. When finally checked out staff member did not ask how stay was, was very blunt and rude and treated us like we were nothing. Advised her of the issue previous night. Upon waiting for car, we noticed that customer checking into Pullman were treated with more respect than those at Mercure. Not very happy with overall service. Parking is way too expensive at $50 a night when we later found out you can park at Myer centre across the road on weekends for $10.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I will start by saying the staff are fantastic, especially in the restaurant Goldfinch.
Although this hotel is in a great location there are certainly some questionable “patrons” around the hotel premises. Our first room was dirty, filthy in fact. The whole floor stank like there had been serious water damage, our toilet didn’t flush and the room was very unpleasant.
The reception team were both understanding and accommodating and able to move us to a “better” room. Granted the room was better but overall this hotel is extremely dated and poorly maintained especially for the prices charged. At the time of booking the single night rate was $320 with breakfast. Overall, Expensive room rates plus $50 parking plus additional wifi charges. Much better options available in the CBD with better value for money.
These companies made millions of dollars during covid as quarantine hotels. No excuse for the current offerings.
Although this hotel is in a great location there are certainly some questionable “patrons” around the hotel premises. Our first room was dirty, filthy in fact. The whole floor stank like there had been serious water damage, our toilet didn’t flush and the room was very unpleasant.
The reception team were both understanding and accommodating and able to move us to a “better” room. Granted the room was better but overall this hotel is extremely dated and poorly maintained especially for the prices charged. At the time of booking the single night rate was $320 with breakfast. Overall, Expensive room rates plus $50 parking plus additional wifi charges. Much better options available in the CBD with better value for money.
These companies made millions of dollars during covid as quarantine hotels. No excuse for the current offerings.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not sure about the type of port, but mine was brand new and tucked into wall. No back access. (Nov.'18)
No It was open last Christmas
Dear Lynsey
Quite possibly the hotel will give you the room when the room is ready. It must be a good idea for you to ring the Hotel in the morning (your check in date) and request early check in. Hotel does not guarantee early check in, but still the hotel will know that you want early check in.
It's one of the most expensive places to park in Brisbane. Having said that though, they do have an excellent valet service. It's $40 per day to park there and the valet is included in the price.
There is street parking at the side entrance of the hotel near the restaurant. During the weekdays it is free between 7pm and 7am so time your day trips accordingly. It is free all day during weekends and public holidays.
"Try Marhaba Cafe across road under city hall for great vibe at fair price (especially breakfasts)."Read full review
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PRICE RANGE
AU$166 - AU$245 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
238
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Mercure Brisbane King George Square
Which popular attractions are close to Mercure Brisbane King George Square?
Nearby attractions include Brisbane's Theatre of Magic (0.4 km), Bos Tours Queensland (0.4 km), and Roma Street Parkland (0.3 km).
What are some of the property amenities at Mercure Brisbane King George Square?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Mercure Brisbane King George Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Brisbane King George Square?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Brisbane King George Square?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Mercure Brisbane King George Square?
Conveniently located restaurants include Betty's Burgers, Wolf Restaurant, and Brew.
Are there opportunities to exercise at Mercure Brisbane King George Square?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Mercure Brisbane King George Square located near the city centre?
Yes, it is 0.1 km away from the centre of Brisbane.
Are any cleaning services offered at Mercure Brisbane King George Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Brisbane King George Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Brisbane King George Square?
The staff speaks multiple languages, including English and Spanish.