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Rydges South Bank Brisbane

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Rydges South Bank Brisbane
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1,943 Reviews from our TripAdvisor Community

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Showing 1,916: English reviews
Adelaide, Australia
Reviewed 6 March 2016 via mobile

Had a nice experience here last week. Very friendly and helpful staff everywhere from concierge, housekeeping to the deputy manager. Great modern and clean decor. Very supportive of families. We had our 7 month old with us. They were always ready to help with anything asked. Good food. The only critic I can do is about the razor provided. They...

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Helpful?
Thank Sumanta G
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear Sumanta G, Thank you for your fantastic review of your recent stay. I am glad to read that you enjoyed your stay and that we were able to make your time with us comfortable and enjoyable for you and your family. The team at the hotel works incredibly hard to ensure that we provide the best service for our...

Adelaide, Australia
Reviewed 5 March 2016

Stayed few months ago and got great service from the porters team and check in was by name which was great entry to the hotel. The room was good and bed was comfortable but found hair in the bath towel and on bathroom wall. It took so long to get it action before I could take a shower. Reception Manager...

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Helpful?
1Thank Holmesrobin1981
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear Holmesrobin1981, Thank you for taking the time to provide us with feedback from your stay. Please accept my apologies for the inconvenience caused during your stay. We all work incredibly hard to create a warm and welcoming atmosphere at the hotel and to see that we have failed to provide the same level of service consistently throughout your stay...

Reviewed 2 March 2016 via mobile

Stayed here for 2 nights for a business expo. Great central location but that's about it. My room which was not booked last minute was on the 1st floor (great view) where they were still in the process of refurbishing other rooms. My room was nice but the new paint smell was over bearing and the workman working across the...

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5Thank Matt C
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear Matt C, Thank you for taking the time to provide us with feedback from your stay. Please accept my apologies for the experience you have had during your time with us. I have contacted the relevant department heads and have followed up with them to ensure that these issues do not occur again and it would be greatly appreciated...

Melbourne, Australia
Reviewed 1 March 2016

Used to be good, used to be top of the class, but slowly falling grace, bathroom starting to look unclean and rusty. Slowly become not so good value for money. Hopefully they will get back on track, back to former glory

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3Thank James C
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear James C, Thank you for your review of your recent stay. The hotel is currently undergoing a complete renovation of its guest rooms and suites, due to be completed in May 2016. This update will marry the style and design of the rooms with the recently renovated Podium Functions Centre, Soleil Pool Bar and award-winning Bacchus Restaurant. We hope...

Hervey Bay, Australia
Reviewed 1 March 2016 via mobile

We have stayed at Rydges 3 times and loved it each time that's why we went back. The rooms were beautiful and worth the money. When we booked in the third rind time we were upgraded to an awesome room with sep bedroom and balcony. Welcome wine and chocolates. The breakfast is certainly worth it, the food is well presented...

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Helpful?
Thank LQVLEE
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear LQVLEE, Thank you for the fantastic feedback from your stay. I am glad to read that we were able to make your stay comfortable and enjoyable, as well as being able to upgrade you to one of our suites. We look forward to welcoming you back to the hotel again soon. Kind regards, Rui Ozorio Hotel Duty Manager

East Maitland, Australia
Reviewed 1 March 2016

I have never stayed in Brisbane before. Rydges was perfectly located to everything I needed. Only negative I would like to add. I joined your loyalty program on arrival and was told my card would be sent to my room. I needed to ask several times for my card. When my card finally arrived on my last morning, the card...

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Helpful?
Thank chrisdean680
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear chrisdean680, Thank you for taking the time to provide us with feedback from your stay. I am glad to read that you enjoyed your stay and please accept my apologies for the inconvenience you've experienced with the issuing of your membership card. Please contact the hotel directly so that we can ensure this issue is resolved for you promptly....

Perth, Australia
Reviewed 25 February 2016 via mobile

I would not recommend staying here unless you have to. Due to the noise levels of housekeeping in the morning and the sounds of other people's room doors closing. We were not told at our time of booking that the gym and spa would be closed which was a shame for us. We were also not told until checking in...

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2Thank Emma0111
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear Emma0111, Thank you for taking the time to provide us with feedback from your stay. Please accept my apologies for the inconveniences you experienced during your stay. I have passed on your feedback to our Executive Housekeeper so that she may follow up with her team. I would also like to apologise for the noise issues with regards to...

Ringoes, New Jersey
Reviewed 24 February 2016 via mobile

Slightly away from the crowds but close enough to good restaurants and the river. Spacious room with a queen bed, a sofa bed, and still enough room for a table for two, plus a counter with a sink, microwave and fridge. There was also a balcony with a view of the river. Staff was helpful and friendly. Would come here...

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1Thank CannotEatPrestige
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear CannotEatPrestige, Thank you for your feedback from your recent stay. I am glad to read that you enjoyed your time with us and that you would return again to stay at our hotel. We are currently undergoing a complete renovation to our guest rooms and suites which will marry the style and design of our rooms with that of...

Skegness, United Kingdom
Reviewed 22 February 2016

Situated on the South Bank in Brisbane close to the South Brisbane train station so convenient for the train to / from the airport. Had a room on the 9th floor overlooking the river, so a perfect view across to the city, and no street noise. Close to the river foreshore with its own little beach, and all the restaurants...

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Thank dav1c1t0
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear dav1c1t0, Thank you for providing us with feedback from your stay. I am glad to read that you enjoyed your time with us and that we were able to make your stay more comfortable and enjoyable. The hotel is located in an enviable location in the Brisbane CBD area, close to many great and iconic eateries, entertainment areas and...

Sydney, Australia
Reviewed 22 February 2016

Excellent location, room was comfortable and quiet, staff were always friendly and helpful. They reward those who decide not to indulge in room cleaning by giving a $10 voucher off F&B - I thought that was very well thought out. The bathroom was a little basic in the design, but functional and clean nonetheless. I was a little disappointed that...

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Helpful?
Thank squeakychair
RuiLOzorio, Manager at Rydges South Bank Brisbane, responded to this review

Dear squeakychair, Thank you for taking the time to provide us with feedback from your stay. I am glad to read that you enjoyed your time with us and that you were able to take advantage of our Green Cards Scheme. This program has been a huge success and has resulted in a significant decrease in our carbon footprint. I...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bacchus
Bacchus
Cuisines: Australian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rydges South Bank is situated in Brisbane’s most enviable location, the South Bank arts and entertainment precinct. The hotel adjoins with the Brisbane Convention Centre via a walkway, it is only a few minutes walk to the Queensland Performing Arts Centre, the Queensland Museum, State Library of Queensland and the new magnificent Gallery of Modern Art. Downtown Brisbane, Treasury Casino and the Queen Street Mall are an easy 10 minute stroll away. With Bacchus South Bank & CBD Cafe, Bar and Dining both located at Rydges you don't need to go far for a fantastic food and beverage selection. ... more   less 

Additional Information about Rydges South Bank Brisbane

Address: Rydges Southbank 9 Glenelg St | South Brisbane, Brisbane, Queensland 4101, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $141 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges South Bank Brisbane 4.5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Rydges South Bank Brisbane Hotel Brisbane
Rydges South Bank Hotel Brisbane
Brisbane Rydges South Bank
Rydges South Bank Brisbane Queensland
Hotel Style:
#20 Family Hotel in Brisbane
#36 Romantic Hotel in Brisbane
#37 Luxury Hotel in Brisbane
#45 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Rydges South Bank Brisbane staff and other travellers.
7 questions
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Questions? Get answers from Rydges South Bank Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors with a balcony and river view”
lindasN5309GR, 22 Apr 2017 | Read review
“Views of the river are best. Worth the extra for a balcony.”
ausgiraffe, 20 Apr 2017 | Read review
“Pre book parking, or they charge more than quoted rate.”
Peabeu, 19 Apr 2017 | Read review
“Pay the extra for a spectacular view across the river.”
AK_Berkhamsted, 15 Apr 2017 | Read review
“Request a quiet room away from the lifts and facing the river”
818bruceg, 14 Apr 2017 | Read review
5 of 5