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Comfort Inn and Suites Northgate Airport

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Comfort Inn and Suites Northgate Airport
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264 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Townsville, Australia
1 review
Reviewed 4 days ago NEW

My husband and I stayed here one night on our way home from NSW as we were catching a flight out the next day and is close to the airport. The room was great, very spacious, comfortable crisp and clean, comfy bed and pillows. I don't normally sleep well while travelling but given motels are usually on a busy road... More 

Helpful?
Thank Helen_Bill50
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Helen_Bill50, Thanks so much for taking the time to review our property. I am so glad to hear you enjoyed your stay with us! We hope to see you again in the near future! Thanks, Adam Parsons Assistant Manager More 

1 review
Reviewed 1 week ago via mobile

Stayed here to catch a flight. Pillows terrible. Clean but a little noisy. Dinner and Breakfast very good. Our debit card took $150 plus $2.25 fee no problem that was for our room!! What I'm very annoyed at is they are holding $250 on my card. Will need to invest in a Credit Card very annoyed. Debit cards not good... More 

Helpful?
Thank Vicki B
Australia
Level Contributor
74 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 1 week ago via mobile

We booked a two bedroom apartment and called this establishment before leaving Perth to make sure we could get in as we were arriving late at night. Upon arrival we needed to use the night phone to be given the code for the key box. We were given the code but there was only one key in there and it... More 

Helpful?
Thank Kathy C
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Dear Guest We have apologised countless times for the unfortunate incident that occurred on your stay with us and once again I must stress that this was not an intentional mistake but a misfortunate incident of two guests with the same name. Your review does sound very dramatic but I need to clarify your accusations. Upon arrival your first call... More 

Bendigo, Australia
Level Contributor
252 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 3 weeks ago

This property’s key attraction is being only five minutes from Brisbane Airport. This is a massive convenience factor. The rooms are small and the downstairs ones loose space to an intrusive staircase. There is effectively a galley coffee station and fridge in the narrow entryway / corridor. but for transit that’s not a problem The bathroom is also very small.... More 

Helpful?
Thank Rakehoe
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good morning Rakehoe, Thank you for taking the time to review our property. I am glad to hear that you found our property to be a convenience in relation to your travel plans. We offer automated wake up calls via the telephones in the rooms if required we feel that the older style alarm clocks don't serve a purpose to... More 

Reykjavik, Iceland
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 weeks ago

Arrived at 1:30 a.m. and had to call a number in order to get into a lockbox to retrieve our keys. It took awhile for someone to answer, but our taxi cab driver assisted by letting us use his phone. Once in the apartment (two floors), discovered that the air conditioning upstairs in the bedrooms does not work--just a fan.... More 

Helpful?
Thank AK69
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Morning AK69, Thank you for taking the time to review our property. All late arrivals are put into the key safe for your collection on arrival. To obtain the safe code there is the phone located just under the key safe for you to use free of charge to contact afterhours. Did you see the phone with instructions? I... More 

London, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

I only stayed one night but this was a great place for a transit visit. Room was comfortable and clean and the restaurant meal was very nice. The hotel is directly across the road from a service station if you need anything and the room has a well stocked mini-bar. The staff were very pleasant.

Helpful?
Thank jenny t
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Thank you so much for your lovely comments and for choosing to stay with us. We love sharing our property and are so glad you enjoyed our location, services and our team's hospitality. Thank you again for your time and for sharing your experience with fellow travellers. We value your feedback and look forward to welcoming you back when your... More 

Marburg, Germany
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 October 2016 via mobile

We stayed at Comfort Inn and Suites Northgate Airport for one night after we had arrived from Alice Springs. It is about 1,5 km to the airport, so I would recommend to go by taxi. The distance to the next train station Northgate is about 700m from there, so you can go to Brisbane CBD easily within 15 minutes (... More 

Helpful?
1 Thank Peschka
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Thanks so much for your positive review and for your informative notes about time and options getting to the motel. Your comments and feedback in regard to our spacious and comfortable rooms and your check in experience are much appreciated. We look forward to the opportunity of welcoming you back to our motel on your future travels. Kindest Regards Linda... More 

Cairns, Australia
1 review
Reviewed 15 October 2016

We wanted a hotel to stay for the night near to the airport, arriving domestic and transferring to international early morning. This was perfect for our requirements. The staff were very helpful although the reception staff a little grumpy! We had a lovely meal in the restaurant, great value & the waitress was very friendly.

Helpful?
Thank Ozzielulu100
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Morning and thank you for your review. I am so glad to hear your stay with us was an enjoyable one. I am however; sorry to hear that you found our reception staff grumpy? Normally our front desk staff are praised on their warmth and attentiveness so if you would like to reach out to me on info@northgatemotel.com.au to... More 

Auckland Region, New Zealand
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 October 2016

Gosh imagine arriving at the hotel and I had booked the wrong night! I was so lucky and they found me a room for the night and nothing was too much trouble. The room was excellent, very clean and quiet which is what I needed as I was pooped. I had a lovely cooked breakfast in the morning and I... More 

Helpful?
Thank philandkimsquire
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Afternoon, Thank you so much for your kind review. I remember your arrival and was so relieved that we had the space to accommodate your early arrival! We do our best to assist our guests with anything that may arise when it comes to their reservations. I am so glad that you had an enjoyable stay and we look... More 

Bauple
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 September 2016 via mobile

Stayed overnight only. Beds were good and sturdy as my husband has a bad back. Loved the fact that the shower was modified to accommodate people with a disability. Located in Northgate suburb and only 10 minutes from the Brisbane airport and motorway back to the Sunshine coast. Meals were reasonably priced and filling. Will definitely return here if passing... More 

Helpful?
Thank MilneBayPatriot
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Thank you so much for your kind review. I am so glad to hear that we exceeded your expectations and we look forward to having you again in the near future. Warm Regards, Adam Parsons Assistant Manager More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Inn & Suites Northgate Airport Motel offers unsurpassed quality comfort and friendly service. Professionally designed by award winning architects, the motel features spacious studios, suites and 1, 2 and 3 bedroom fully self contained apartments. All fully air conditioned with classically modern furnishings to compliment the ambience of private courtyards. All this within 10 minutes of our Domestic and International Airports. Offering all the services expected by today's discerning traveller. The Comfort Inn Northgate boasts value for money in both accommodation and dining at our exclusive Cafe Gateway. The Motel offers conference facilities with a large conference room and Boardroom. As has been said so many times before, location is everything.... We have the advantage of being located within close proximity to Brisbane Airport, Doomben and Eagle Farm Racecourses, DFO, Boondall Entertainment Centre, and the hub of the Northside business and commercial areas of Nudgee, Geebung, Zillmere, Boondall and Toombul. Public transport is 200m away for ease of access throughout the city. With 2 premium golf courses at Virginia and Nudgee only minutes away, direct Freeway access to the Gold and Sunshine Coasts, the Comfort Inn & Suites Northgate is your obvious choice for accommodation and conferences. We offer transfers to both the domestic and international airport hourly during the morning between 6:30 and 9:30 (surcharge applies / subject to change). Shuttle service is not available on public holidays. ... more   less 

Additional Information about Comfort Inn and Suites Northgate Airport

Address: 186 Toombul Rd, Brisbane, Queensland 4013, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $141 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Comfort Inn and Suites Northgate Airport 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Comfort Inn And Suites Northgate Airport Hotel Brisbane
Comfort Inn Northgate Airport
Comfort Inn Brisbane
Brisbane Comfort Inn
Comfort Inn And Suites Northgate Airport Brisbane, Queensland
Hotel Style:
#52 Business Hotel in Brisbane
#74 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn and Suites Northgate Airport staff and other travellers.
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Questions? Get answers from Comfort Inn and Suites Northgate Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, modern, quiet, close to the airport”
 of 5 bubbles Helen_Bill50, 30 Nov 2016 | Read review
“All good for over night”
 of 5 bubbles Ozzielulu100, 14 Oct 2016 | Read review
“Check re stairs. If you can't climb stairs with luggage, ensure you get a ground floor room.”
 of 5 bubbles PlasteredDuck, 4 Aug 2016 | Read review
“If you like soft very bouncy beds this place is ideal.”
 of 5 bubbles A8679QSandrewg, 15 Jul 2016 | Read review
“Check the mould in the windows.”
 of 5 bubbles 363lynl, 14 Jul 2016 | Read review
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