Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hotel Diana

12 Annerley Rd Woolloongabba, Brisbane, Queensland 4102 Australia
Traveller (75)
Panorama at the Best Western Plus Hotel Diana
360
Panoramas (11)
Room & Suite (200)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Fully refundable before Wed, 1 May
AU$194
Fully refundable before Sat, 4 May
Get rewarded with One Key
AU$194
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#15 of 165 hotels in Brisbane
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Hotel Diana you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hotel Diana will stand out among other hotels in Brisbane,QLD. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Hotel Diana will provide you with the superior customer service that you are used to at any Best Western hotel.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Taxi service
Business Centre with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English

Location

12 Annerley Rd Woolloongabba, Brisbane, Queensland 4102 Australia
533Reviews8Q+A69Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 302
  • 185
  • 30
  • 6
  • 10
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Darryl wrote a review July 2020
Bribie Island, Australia73 contributions8 helpful votes
4.0 of 5 bubbles
Having stayed a number of times, it's been a while since we've enjoyed the hotel [Covid19 thank you]. Being a Best Western member gives some worthwhile benefits, which we appreciate. Last night was the usual standard, although the Hotel's excellent breakfast was un-available due to Corona cleaning/servicing issues. Next time !!! Rooms are modern and of course clean, free car parking and the business sits next door to a shopping centre with half a dozen or so restaurants of various types. Always good at the Diana.
Read more
Date of stay: July 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Rooms ending in "01" are close to the lifts............
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kirsty-Anne Macdonald, Guest Services / Front Office at Hotel Diana
Responded 18 Aug 2020
Dear Janma45, Thank you for your review of Best Western Plus Hotel Diana. We are pleased that you choose to stay with us and that you always find your stays to be enjoyable. We apologise that the restaurant has not re opened, however we offer a Room Service Breakfast which has all the same items on it. This is run between 7-8am week days and 7.30-8.30am on the weekends. On check in your will be advised about this. Kind Regards, Reception
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cdaws0n3 wrote a review Dec 2021
Newcastle, Australia1 contribution
5.0 of 5 bubbles
This hotel was excellent. The staff were very helpful, rooms were clean and well presented. The hotel is an older facility, but the location is so central and easy to get to, and the prices make it really great value. There is free off street parking available, as well as secure parking for a fee. Great food and proper coffee available close-by too.
Read more
Review collected in partnership with Best Western
Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sandraV6917FI wrote a review May 2022
Shailer Park8 contributions
4.0 of 5 bubbles
Even though this hotel is on a main road and opposite a hospital it was surprisingly quiet in the rooms. Hotel was exceptionally clean from the foyer to the rooms. Beds were very comfortable. Location was great if you needed to go to the Mater Hospital, and also within walking distance to a variety of restaurants in the area.

Only reason it doesn't get full marks is signage to drive in to the hotel. We drove past not realising it was there and had to turn around and come back.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian H wrote a review Dec 2023
Sidney, Canada110 contributions76 helpful votes
4.0 of 5 bubbles
Stayed at this property for four nights prior to a 2 week cruise. We came from overseas and were permitted to check in early which was nice after a 15 hr flight. We had a king room on the 3rd floor. The room was not large but very well appointed, comfortable and very clean. There were wine glass in the room, small fridge, and coffee/tea making facilities, including an occasional chair and table for sitting at. The bathroom was a tile and the shower had great pressure. The front desk staff were very friendly and always greeted us when we passed by. The location of the hotel is nice, less than 5 min walk to the south bank and adjacent to the Brisbane Brewing Company pub and some food court type restaurants. I would recommend this hotel to anyone visiting Brisbane, as the service, quality and location was great value for the price paid!
Read more
Date of stay: November 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nixconfam wrote a review July 2022
Brisbane Region, Australia1 contribution
5.0 of 5 bubbles
Hotel Diana whilst not in middle of downtown Brisbane is just the perfect spot for travelling anywhere in Brisbane without worrying about how to get around or where to park your car. It's got a great breakfast buffet and a diverse range of different cafes & restaurants within easy walking distance. Buses and trains are close and its not going to cost you a bomb to stay. Clean & comfy are the rooms and a great choice of different types of rooms for the size of your group
Read more
Review collected in partnership with Best Western
Date of stay: July 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ahadley2017 wrote a review Nov 2020
Brisbane, Australia103 contributions11 helpful votes
5.0 of 5 bubbles
I recently booked this hotel for my parents as my Dad had to have surgery at The Mater Hospital. Mum has mobility issues so I wanted her to be able to come and go for visits as she pleased. The location was just perfect, so close. Mum rides a mobility scooter and found the distance very easy going. The free parking was also a key factor with our booking. The staff were extremely helpful, the room lived up to the pictures online and there are heaps of dining options within easy walking distance. A great little gem in the heart of Woolloongabba - thank you lovely staff.
Read more
Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kirsty-Anne Macdonald, Guest Services / Front Office at Hotel Diana
Responded 9 Nov 2020
Dear ahadley2017, Thank you for your review of Best Western Plus Hotel Diana. We are pleased that you enjoyed your recent stay with us and that the hotel was suitable for your mothers needs. Thank you for your comments regarding our staff and that they were helpful and friendly. We hope that you will choose to stay with us again. Kind Regards, Reception
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scottysdad wrote a review July 2022
Bli Bli, Australia155 contributions106 helpful votes
5.0 of 5 bubbles
We were looking for a hotel within easy reach of the Convention Centre on Southbank and the Hotel Diana reviews were impressive.
On arrival Kirsty at reception provided a seamless check in.
The excellent appearance of the lobby/ reception hall extended to the rest of the hotel including our room which looked as though it had been refurbished recently. Similarly the en suite featured new fittings including a lovely ‘rain’ shower.
Other things of note include peace and quiet, an efficient ( and again quiet) air conditioner with heat setting, a good sized flat screen tv with Netflix, free wi fi, tea/ coffee making facilities, safe, desk and all the usual trimmings.
The king bed ( two beds joined with an infill down the centre) was comfortable and the linen/ doona were excellent.
The hotel has a dining area with breakfast at a reasonable $20 per head and there is a really nice sun terrace.
Parking underneath is free whereas many City hotels charge for the privilege.
As the heading says… this was a great find and we’ve rebooked for a function at Southbank ( $10 taxi ride) in September
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LH1985 wrote a review June 2022
Bargara, Australia74 contributions29 helpful votes
4.0 of 5 bubbles
Great stay. The staff on reception are lovely
& helpful. We were down for an appointment at the Lady Cilento and this was very convenient being walking distance. Despite reading the entrance was easy to miss, I still managed to drive passed and go on a lengthy detour! When GPS says you are here - turn into that driveway / carpark entry for shops - you’ll thank me later! The internet didn’t seem to work in our room and my phone could only pick up limited reception when I turned off wi-fi, a minor inconvenience. The amazing staff allowed me to keep my car parked at the hotel for the duration of our hospital appt which went well after check out time, I am very grateful for this at it saved us some money. The room was clean and the bed was very comfortable. A couple of minor age stains on lamp and curtains but this would not deter me from staying again. Thanks again to the amazing staff.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mozStanthorpe wrote a review Dec 2022
Stanthorpe, Australia124 contributions105 helpful votes
5.0 of 5 bubbles
This is a really nice hotel to stay at. It is not that old, as I remember seeing it being built about 20 years ago and thinking how up market it was for the then not so great area. This has all since changed, as there are now all sorts of eateries and cafes in easy walking distance. It is close to South Bank and the city.
The hotel itself is clean, and the rooms are large and comfortable. I even had a mezzanine type balcony, which looked down to the front entrance and reception.
The bathroom was surprisingly roomy for my double room, and the shower was huge.
Staff was always polite and nothing was too much trouble. The buffet breakfast in the dining room was very adequate, with all the usual choices of hot or cold type food for $25. The coffee machine, once mastered, produced surprisingly good coffee....and it was hot, which is not always the case with these fancy machines.
I would certainly stay here again if the occasion arose.
Read more
Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Rooms 109 & 110 open to a small alcove with a mezzanine in front.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JevelynLondon wrote a review Oct 2022
United Kingdom55 contributions28 helpful votes
4.0 of 5 bubbles
From the first friendly welcome at reception to the final 6th day, this hotel constantly provided excellent service.
The hotel was attractive and stylish, and very comfortable.
It was also spotlessly clean with quality bath sized towels. The shower was probably the best I’ve ever seen.

It was especially good to see two attractive chairs and a small glass table. The only omission is the lack of any drawer/ shelf space, even in the wardrobe meaning guests are living out of the suitcase for smaller items of clothing.

Despite being next to a busy hospital, it was surprisingly quiet at night apart from possible local weekend social activity on Fri and Sat nights. Internally the hotel seemed quite well soundproofed but not the windows.
There is a useful laundry for guest use, a good breakfast restaurant and a pretty little patio at the rear.

Location was perfect. The Mater Hill bus station is just 3-5 mins walk away.
Highly recommend the incredible bus service, which runs underground in parts and avoids all other traffic.
The my transit app is easy to use for plan journeys in Brisbane and surrounding areas, and the Go card is easily available from machines at the stations, saving money on paper tickets. Public transport is cheap.
Unfortunately there seems to be no cheap access to the city from the airport and this forces the use of the Airtrain, which has a few offers on its independent website.
It is just 5-8 mins walk to the attractions of South Bank, and the Goodwill Bridge which is a great pedestrian/bike route to the Botanical Gardens.
This hotel fully deserves it great reviews.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary Hanniffy asked a question Aug 2019
Galway, Ireland
Is there early check in.
Answer from andrew d
Hervey Bay, Australia3 contributions1 helpful vote
yes ask for danny
LilyB307 asked a question May 2019
Edinburgh, United Kingdom30 contributions10 helpful votes
Does this hotel have late check in as our flight will not arrive until after midnight?
Answer from Ann S
Armidale, Australia96 contributions73 helpful votes
Sorry I couldn’t answer this earlier. Been out of contact. I can’t say yes they do, but I’m sure you could enquire via email??
Greg B asked a question Oct 2017
Denver, Colorado5 contributions5 helpful votes
Do you have a free shuttle from and to BNE airport?
Answer from andrew d
Hervey Bay, Australia3 contributions1 helpful vote
Sorry no we had to use a taxi or uber
TGjax asked a question July 2017
Charleston, South Carolina29 contributions32 helpful votes
Are there strollers available to rent?
Answer from Warren M
Darwin, Australia3 contributions
Sorry we didn't need strollers our children are teenage age.
Answer from andrew d
Hervey Bay, Australia3 contributions1 helpful vote
yes there is an asian style heated pool,sauna and massage some free to in house guests
Racklo wrote a tip Mar 2024
Queensland, Australia23 contributions14 helpful votes
5.0 of 5 bubbles
"Parking is free and plenty of parks."
Read full review
Tony F wrote a tip Feb 2024
Coffs Harbour, Australia31 contributions4 helpful votes
5.0 of 5 bubbles
"Great location, Very clean. Located within easy reach of southbank and hospital."
Read full review
kath k wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"I picked this hotel for close location to Mater Hospital. So glad I did as my stay was excellent. I would highly recommend it. "
Read full review
Jason v wrote a tip July 2023
Geelong, Australia16 contributions4 helpful votes
5.0 of 5 bubbles
"Great if your going to the GABBA"
Read full review
Jason H wrote a tip July 2023
Emerald, Australia29 contributions5 helpful votes
5.0 of 5 bubbles
"There are a lot of amenities in the area with Southbank not too far away."
Read full review
Not the right property for you?
There are more places to choose from in the Brisbane area.
PRICE RANGE
AU$179 - AU$216 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
67
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL DIANA (AU$179): 2024 Prices & Reviews (Brisbane) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hotel Diana
Which popular attractions are close to Hotel Diana?
Nearby attractions include Can You Keep A Secret? (0.10 km), Woolloongabba Art Gallery (0.1 km), and Urban Paradise Gallery (0.3 km).
What are some of the property amenities at Hotel Diana?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Diana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Diana?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Diana?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Diana?
Conveniently located restaurants include Brisbane Brewing Co. Woolloongabba, C'est Bon Restaurant, and Morrison Hotel.
Are there opportunities to exercise at Hotel Diana?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Hotel Diana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Diana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Diana?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (0.9 km), Brisbane Arcade (2.0 km), and Newstead House (4.4 km).
Is Hotel Diana accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
All Brisbane HotelsBrisbane Hotel DealsLast Minute Hotels in BrisbaneHotels near Hotel Diana
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesRental Cars