We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Jen Brisbane

Show Prices
#33 of 166 Hotels in Brisbane
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hotel Jen Brisbane
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

890 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Hotel Jen Brisbane
See the most recent reviews
Showing 869: English reviews
Reviewed 10 August 2016

This hotel was chosen through a mystery booking and we could not have been happier. We had a twin room at first by mistake and the staff could not have been better in sorting us out to a queen room for the next few nights, they even moved our cases for us while we were out on a trip. The...

1Thank Sally W
Brighton, United Kingdom
Reviewed 10 August 2016

I spent 3 nights here in August 2016 for business. My customer recommended it to me due to the easy transport links. This is probably the only thing it has going for it and even then, the noise from the trains disturbed me when ever I was in my room. The worst thing though was that on the night of...

3Thank kingruss85
Greater Perth, Australia
Reviewed 9 August 2016

Yes the room service breakfasts are better value than downstairs. Everything to like about this hotel over a 3 night stay on 12th floor (with no noise). Super friendly reception, free wifi, location to airport train, and Roma St. Parkland for a walk. Nest restaurant is very good if you avoid a very busy night. This place ticked all boxes,...

1Thank spaves2015
Reviewed 7 August 2016 via mobile

This place was amazing. A corner room on the 15th floor overlooking Brisbane river, the high rises and rail tracks. Lovely touches such as a coffee machine and various toiletries, even a toothbrush. The staff were super friendly and the room was incredibly comfortable after a hard day at work. I loved the convenience of this place, in walking distance...

2Thank MrsTrev16
Canberra, Australian Capital Territory, Australia
Reviewed 5 August 2016 via mobile

Turned up for work. Was simple to check in, knowledgeable and helpful staff. Large room with all standard fare. No mini bar if wanted but close to pub and bottleshops. Breakfast was extra but reasonable large choice available. Room overlooked the train station. During the evening no noise well sealed windows. Was some noise in the morning moving into peak...

1Thank Garth M
Newcastle, Australia
Reviewed 2 August 2016

Off my flight, a walk to the airport train, off the train at Roma Street and then 150m to Hotel Jen. How easy was that. From the minute I stepped up to Hotel Jen Reception I had a good feeling. The casual smile and warm greeting of the staff put me at ease. The easy way they accepted my bag...

1Thank 4tripcrit7
Reviewed 27 July 2016

From the wonderfully helpful & friendly lobby staff, to the friendly restaurant & bar staff ... you'll be made to feel right at home at Hotel Jen. Nothing is too much trouble to any of them. And, with access to public transport, literally right at the front-door of the hotel, you'll find it easy to make your way around Brisbane...

Thank Brenda R
Coffs Harbour, Australia
Reviewed 26 July 2016

The Hotel was so close to everything only 60 or so meters from train station, 1 stop to Qpac and 2 to southbank, we purchased a gocard to make it easy. Our stay included full buffet breakfast you could even take away pastries for lunch ( we didn't but great for families). The room was clean and modern with comfortable...

Thank KazzaW60
Reviewed 25 July 2016

Staff were very friendly, personal and accommodating. The room felt quietly luxurious and was very clean. Big windows, comfortable bed. Centrally located, parking for a reduced price ($40 per night, as opposed to over $100). 24/7 room service. Worth what you pay

Thank Jemimaw8
Sydney, Australia
Reviewed 20 July 2016

We travelled by train up to Brisbane so Hotel Jen was the obvious choice. On our first night we even got to see a Steam Train come though the station from our window. We stayed there either side of a trip down to the Gold Coast and each visit was a treat especially the welcome back platter in the room....

Thank MichaelandTherese

494 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (166)
Hotel & Grounds (9)
Family/Play Areas (2)
View from Room (15)
Room/Suite (50)
Bathroom (13)
Dining (8)
Other (69)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (309)
Amenities (58)
Deluxe Twin Room (26)
Executive King Suite (32)
Penthouse Suite (103)
Dining (33)
The Hotel (57)

Management photos: Courtesy of the property manager

All Management Photos (19)
Room/Suite (6)
Dining (2)
Hotel & Grounds (5)
Business Centre/Function Rooms (1)
View from Room (1)
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Brisbane hotels
0.5 km away
Grand Chancellor Brisbane
Grand Chancellor Brisbane
#34 of 166 in Brisbane
1,139 reviews
0.7 km away
Watermark Hotel Brisbane
Watermark Hotel Brisbane
#21 of 166 in Brisbane
393 reviews
0.6 km away
Punthill Brisbane
Punthill Brisbane
#8 of 166 in Brisbane
555 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Meriton Serviced Apartments Brisbane on Herschel Street
0.3 km away
ibis Brisbane
ibis Brisbane
#55 of 166 in Brisbane
1,421 reviews
1.0 km away
Four Points by Sheraton Brisbane
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma Street, ideally located close to the Central Business District, Queen Street Mall, Suncorp Stadium, Brisbane Convention Centre and South Bank precinct, the cultural and entertainment hub of Brisbane. Easy connectivity to greater Brisbane and beyond is right on my doorstep, with Hotel Jen Brisbane adjacent to the Brisbane Transit Centre, the hub for local and regional bus and train travel. My Deluxe rooms boast a spacious 34sqm with a bright and modern décor, configured with either a Queen, King or 2 Double beds. For those who are looking for a little more room, my Executive King rooms offer a very spacious 46sqm, configured with a King size bed. All of my rooms in Brisbane are furnished with comfy pillow top ensemble beds, a sitting area with either chairs or a day bed, high coffee table, and ample desk space for you to either plan your next day's adventure, or to put the finishing touches on that important work presentation. I know how important it is to stay connected, so I have included unlimited Wi-Fi internet access for all my guests while staying at any of my hotels. I have also embraced the coffee culture here and have provided Espresso pod machines in all of my rooms in Brisbane. Inspired by Asian street food and mixed with a modern Australian twist... Nest restaurant and bar, is the perfect place for lively conversations or laid back relaxation. I am also very proud to tell you that my very own 'Sky Garden' and hardworking Honey Bees, both located on-site, contribute some of the wonderful fresh ingredients you will find throughout Nest's tasty food and beverage offerings. At Nest Restaurant and Bar you'll find an à la carte menu to suit any craving. Open for breakfast with a sumptuous buffet, and à la carte lunch and dinner from 6:30am to 10pm daily with the exception of Sunday when Nest is open until 2pm. Nest is also the perfect spot for a refreshing drink at the bar or relaxing with friends over one of my famous coffees, cakes or light snacks. Mixologists have crafted signature cocktails and bevvies to be savoured and discovered. Nest Bar opens from 11am until late every day except Sunday, when we are open until 2pm. It's easy to explore Brisbane from Hotel Jen, with so much sitting within a short stroll from my doors, and everything else easily accessible by bus or train from the adjacent Brisbane Transit Centre. If you are a lover of gardens and nature then Roma Street Parklands and South Bank parklands are spectacular oasis' within the city, with each boasting 16 hectares of lush parklands, world-class eateries, with the later offering stunning river views and great events year round. If you prefer a little culture, then there is the Queensland Museum, GOMA (Gallery of Modern Art) and QPAC (Queensland Performing Arts Centre), along with the Brisbane Convention Centre (BCEC), which hosts numerous trade shows/expos, sporting and music events year round. Then there is Suncorp Stadium, only an easy 10 minute stroll away, which hosts some of the greatest sporting team's and music acts from just around the corner to around the world. Why not have a staycation with Jen when coming to support your team when they play our local Broncos, Reds, Roar, Firebirds, Lions, Heat or Bulls, or when our national Australia teams have a fixture. If shopping is what you love, then a 5 minute stroll to Queen Street Mall will provide you with global brand names and specialty shops from around the world, while those on the hunt for less main stream items, a two station trip on the train will bring you to Fortitude Valley, the hub of the Brisbane independent shopping scene. So whether it is business, a special event, family and friends, a holiday or staycation that brings you to Brisbane, I have got your comfort, cuisine and connectivity covered. ... more   less 

Additional Information about Hotel Jen Brisbane

Address: 159 Roma St, Brisbane, Queensland 4000, Australia (Formerly Traders Hotel, Brisbane)
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $115 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jen Brisbane 4.5*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, HotelTravel.com, Cheap Tickets, Travelocity, Odigeo and Agoda so you can book your Hotel Jen Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Brisbane Hotel Brisbane
Brisbane Holiday Inn
Hotel Jen Brisbane Queensland
Hotel Style:
#15 Family Hotel in Brisbane
#19 Romantic Hotel in Brisbane
#24 Business Hotel in Brisbane
#31 Luxury Hotel in Brisbane
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Brisbane staff and other travellers.
11 questions
Ask a question
Cranbourne, Australia
over a year ago
Queensland, Australia
over a year ago
Auckland Region, New Zealand
5 months ago

See all questions (11)

Questions? Get answers from Hotel Jen Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The walk from the city is a bit unsafe, homeless hang around the park”
 of 5 bubbles 64wendyc, 10 Nov 2016 | Read review
“ask for a room facing the city center”
 of 5 bubbles Cruz16, 10 Nov 2016 | Read review
“Buy the breakfast buffet ahead of time ( significantly less)”
 of 5 bubbles Bliss62, 5 Nov 2016 | Read review
“we booked on the river side”
 of 5 bubbles 107petep, 17 Oct 2016 | Read review
“There were renovations on the 14th floor when I was there but this did not disturb me at all, but I don't sleep late.”
 of 5 bubbles 606vikkib, 11 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay