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    Hotel Jen Brisbane By Shangri-La

    159 Roma St, Brisbane, Queensland 4000, Australia
    011 61 7 3238 2222
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    24/12/2017 25/12/2017
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    USD 126*
    USD 98*
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    Traveller (232)
    Room & Suite (250)
    Dining (45)
    Overview
    • Excellent39%
    • Very good44%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “traders hotel” (56 reviews)
    “train station” (105 reviews)
    “nest restaurant” (24 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    24 Dec.25 Dec.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,136)
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    61 - 65 of 1,102 reviews

    Reviewed 7 August 2017

    We visit Brisbane for 3 days and we stayed in Hotel Jen Brisbane, we had the city view room, great room, clean, nice and really comfortable. Breakfast is was very delicious, many choice. Hotel has great location, close to everything from bars, restaurants an shops....More

    Thank rousseauv2017
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear rousseauv2017, Thank you for sharing your positive review with us during your recent stay at Hotel Jen Brisbane. These comments will only enhance the already smiling faces of the Hotel Jen team as they continue to offer that and deliver that “Jen” feeling. I...More

    Reviewed 6 August 2017 via mobile

    This hotel was really good. It was clean and felt luxurious. Big and spacious. The location is great. The hotel is located right above the train station, so it is really easy to catch the airtrain to and from the airport. Short walk to the...More

    Thank Mette C
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear Mette, Thank you for your informative review of the hotel and surrounding area. We are proud that you recommend us and hope to welcome you back to Hotel Jen very soon. Don’t stay away too long and have a fantastic day. Kind Regards, Zac...More

    Reviewed 6 August 2017

    We have just recently stayed at this hotel on 2 separate occasions and had a wonderful room both times. We were lucky enough to be upgraded to a city view room, fabulous views of the city areas. Very handy to the Roma St Railway Station...More

    Thank Heather D
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear Heather D, Thank you for your review of Hotel Jen Brisbane. We’re glad you enjoyed both of your stays with us. We look forward to seeing you again soon. Kind Regards, Zac Hope General Manager

    Reviewed 5 August 2017 via mobile

    I was in Brisbane for the Brisbane Marathon Festival. The hotel is clean and positioned perfectly. It was less than 5 mins to walk to city centre plus you are in a hub or pubs and restaurants. The hotel is next to the Transit centre...More

    Thank Brooke H
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear Brooke H, Thank you for taking the time to review your stay with us. We are really pleased to read that we lived up to your expectations and that our location was convenient which suited your needs. I do hope you enjoyed yourself at...More

    Reviewed 5 August 2017

    We were so impressed by this hotel,especially given excellent rates. Very friendly professional staff, comfortable and spacious room and perfect location. Should be higher rated. Access to train station as wellMore

    Thank eschindler
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear eschindler, Thank you for taking the time to review your stay at Hotel Jen. We are really pleased to read that we lived up to your expectations and that our location was convenient which suited your needs. Looking forward to seeing you again soon....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 86 - USD 178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Family Hotel in Brisbane
    • #19 Romantic Hotel in Brisbane
    • #24 Business Hotel in Brisbane
    • #37 Luxury Hotel in Brisbane
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Shangri-La Hotels and Resorts, Ctrip TA, Agoda, Hotwire, TripOnline SA, Travelocity, Cancelon, HotelQuickly and Evoline ltd so you can book your Hotel Jen Brisbane By Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Brisbane Region >
    • Brisbane
    • Also Known As
    • Holiday Inn Brisbane Hotel Brisbane ,
    • Brisbane Holiday Inn ,
    • Hotel Jen Brisbane By Shangri-La Queensland
    Add Photo Photos
    Traveller (232)
    Room & Suite (250)
    Dining (45)
    Hotel & Grounds (191)
    Bathroom (13)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    j0dieharris0n
    15 November 2017|
    AnswerShow all 3 answers
    Response from Gail13348 | Reviewed this property |
    The Roma Street gardens behind the railway station are beautiful. An easy walk.
    0
    Votes
    sandraferrara
    5 October 2017|
    AnswerShow all 8 answers
    Response from Brooke H | Reviewed this property |
    Yep
    0
    Votes
    jehanne L
    30 June 2017|
    AnswerShow all 9 answers
    Response from stuart c | Reviewed this property |
    Yes, there are in room facilities to do this.
    2
    Votes
    Room Tips
    "Best views are from the higher floors, ask for a city view, fantastic."
    Read review
    "All rooms seem good"
    Read review
    "All levels good as there is a lift"
    Read review
    "I think most rooms are quiet"
    Read review
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