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Hotel Jen Brisbane

Traveller (260)
Room & Suite (271)
Dining (47)
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  • Excellent40%
  • Very good41%
  • Average12%
  • Poor4%
  • Terrible3%
Certificate of Excellence
Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma Street, ideally located close to the Central Business District, Queen Street Mall, Suncorp Stadium, Brisbane Convention Centre and South Bank precinct, the cultural and entertainment hub of Brisbane. Easy connectivity to greater Brisbane and beyond is right on my doorstep, with Hotel Jen Brisbane adjacent to the Brisbane Transit Centre, the hub for local and regional bus and train travel. My Deluxe rooms boast a spacious 34sqm with a bright and modern décor, configured with either a Queen, King or 2 Double beds. For those who are looking for a little more room, my Executive King rooms offer a very spacious 46sqm, configured with a King size bed. All of my rooms in Brisbane are furnished with comfy pillow top ensemble beds, a sitting area with either chairs or a day bed, high coffee table, and ample desk space for you to either plan your next day's adventure, or to put the finishing touches on that important work presentation. I know how important it is to stay connected, so I have included unlimited Wi-Fi internet access for all my guests while staying at any of my hotels. I have also embraced the coffee culture here and have provided Espresso pod machines in all of my rooms in Brisbane. Inspired by Asian street food and mixed with a modern Australian twist... Nest restaurant and bar, is the perfect place for lively conversations or laid back relaxation. I am also very proud to tell you that my very own 'Sky Garden' and hardworking Honey Bees, both located on-site, contribute some of the wonderful fresh ingredients you will find throughout Nest's tasty food and beverage offerings. At Nest Restaurant and Bar you'll find an à la carte menu to suit any craving. Open for breakfast with a sumptuous buffet, and à la carte lunch and dinner from 6:30am to 10pm daily with the exception of Sunday when Nest is open until 2pm. Nest is also the perfect spot for a refreshing drink at the bar or relaxing with friends over one of my famous coffees, cakes or light snacks. Mixologists have crafted signature cocktails and bevvies to be savoured and discovered. Nest Bar opens from 11am until late every day except Sunday, when we are open until 2pm. It's easy to explore Brisbane from Hotel Jen, with so much sitting within a short stroll from my doors, and everything else easily accessible by bus or train from the adjacent Brisbane Transit Centre. If you are a lover of gardens and nature then Roma Street Parklands and South Bank parklands are spectacular oasis' within the city, with each boasting 16 hectares of lush parklands, world-class eateries, with the later offering stunning river views and great events year round. If you prefer a little culture, then there is the Queensland Museum, GOMA (Gallery of Modern Art) and QPAC (Queensland Performing Arts Centre), along with the Brisbane Convention Centre (BCEC), which hosts numerous trade shows/expos, sporting and music events year round. Then there is Suncorp Stadium, only an easy 10 minute stroll away, which hosts some of the greatest sporting team's and music acts from just around the corner to around the world. Why not have a staycation with Jen when coming to support your team when they play our local Broncos, Reds, Roar, Firebirds, Lions, Heat or Bulls, or when our national Australia teams have a fixture. If shopping is what you love, then a 5 minute stroll to Queen Street Mall will provide you with global brand names and specialty shops from around the world, while those on the hunt for less main stream items, a two station trip on the train will bring you to Fortitude Valley, the hub of the Brisbane independent shopping scene. So whether it is business, a special event, family and friends, a holiday or staycation that brings you to Brisbane, I have got your comfort, cuisine and connectivity covered.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Public Wifi
Dry Cleaning
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
Park View
Centrally Located
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Traveller rating
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  • 157
  • 45
  • 36
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Sydney, Australia
Reviewed 1 week ago
I had not stayed in the Hotel Jen Brisbane before. The good news: an excellent hotel, good room (being on a high floor I especially liked the view down to Roma Street Station and the Parklands), and an excellent Asian cuisine restaurant with friendly helpful staff. The location was very well placed for town, for a walk across to Southbank, and for Roma Street station. But the bad news: the hotel is about to be knocked down (mid December) as part of a major redevelopment of the area by the Queensland government. So be it. A staff member said "we are in denial" but good luck to them.
Thank Radix7
Lynda W
Luton, United Kingdom
Reviewed 3 weeks ago
Hotel was central for all amenities in Brisbane, and was in easy reach to walk to Queen Street for shopping.

The hotel is right next to the transit station, unfortunately our room overlooked this, but as we were only in the room to sleep it didn't bother us. There was a sign in reception stating that the hotel was due to close in the middle of December. Yes the hotel is tired and in need of refurbishment, but the staff seemed to be putting on a brave face even though had no job to look forward to.

Restaurant called The Nest was pleasant but had no atmosphere, food was good but not exceptional
Thank Lynda W
Reviewed 3 weeks ago
Very happy with Hotel Jen and would definitely stay there again. Good price room in heart of the city, short walk to everywhere you want to be, right next to central train station, safe area and plenty of restaurants, cafes, shops surrounding it. The check-in and check-out process were both super efficient and professional and our standard room was nice - bigger than most standard rooms, well furnished, modern, clean, good view and just 'felt good'. Money well spent - thank you Hotel Jen.
Thank Carperdiem
Steve M
Dunedin, New Zealand
Reviewed 4 weeks ago
Hotel Jen is next door to the Roma Street Train Station. We trained back from the Gold Coast and had one night at the Jen before using the AirTrain the next day to the airport…fantastic location in the CBD, but surprisingly quiet.
The staff were all very professional, helpful and stored our luggage as we had a late flight home. The Jen hotel is very modern, super clean and the rooms are excellent, we had a deluxe King suite, it was a massive room with fantastic views of the city and the awesome sunset.
The second floor dining & bar area ”The Nest” is an excellent restaurant with amazing food at reasonable prices and the staff are so friendly and helpful. And the view out of the dinning room looks at a tree with coloured lanterns, sets a nice scene.
Highly recommend you stay here we will definitely be coming back as our go to Hotel in Brisbane from now on.
1 Thank Steve M
John F
Reviewed 4 weeks ago
As our coach tour left early next day we booked into Hotel Jen with just a short undercover walk to the coach station,virtually in the same building. Also as we flew into Brisbane it was an easy matter to just get the SkyTrain to Roma Street which again is virtually next door with the coach station, so a nice, easy walk under cover. The hotel itself was comfortable, quiet and clean. No worries at all
Thank John F
Response from Zac H, General Manager at Hotel Jen Brisbane
Responded 4 weeks ago
Dear John F, Thank you for your review of Hotel Jen Brisbane. We’re glad you enjoyed your stay with us. Hopefully we will see you again soon before we close. Kind Regards, Zac Hope
Questions & Answers
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Maha I
4 July 2018|
AnswerShow all 3 answers
Response from forcedflyer628 | Reviewed this property |
Airtrain is about $18 to Roma Street Station which is co-located with the hotel. Train comes every 15 minutes. Clean and easy Taxi can be as much as $60.
5 April 2018|
AnswerShow all 4 answers
Response from Nirpal | Reviewed this property |
no restrictions really, SUV's will fit fine, however is expensive
22 January 2018|
AnswerShow all 7 answers
Response from Zac H | Property representative |
Hi, We have parking available for our guests which is operated by secure parking not the Hotel as it is not owned by the Hotel. We are able to offer our guests a Hotel rate of $36.00 per night per car. You may also find... More
Room Tips
"The higher the better."
21 Oct. 2018
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"I have had a City view it has usually been over looking the Roma Street parklands."
2 Oct. 2018
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"The rooms on the 17th floor can provide views over the city and river."
26 Sep. 2018
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"Room away from Train tacks"
17 Sep. 2018
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USD 78 - USD 148 (Based on Average Rates for a Standard Room)
holiday inn brisbane hotel brisbanebrisbane holiday inn
Traders Hotel, Brisbane
AustraliaQueenslandBrisbane RegionBrisbane
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