The apartment was ideally located, clean and tidy. We arrived with the promise of being able to access the entire building with a pin number. We entered the garage and the lift without a hitch, but couldn't enter the room. I tried calling on the number provided, no answer. We thought that there was no one available at the property. We went downstairs and there was, a man at the front desk. He activated the room door and we entered. I went to make a cup of complimentary tea, but no milk was provided. I rang reception and was told that the milk supplies had run out this week. Yet there was a supermarket directly across the road. I guess the only way I was going to have a cuppa, was to go buy some milk. Small details make your stay seamless. The fact that a supplier ran out of milk, shouldn't mean that it was in the too hard basket to use the alternative. Having someone at the apartment to ensure contactless entry is pointless if that someone has not completed the job of activating your door. You cannot expect 5 stars for a part done job, especially when they have asked you to email and provide a photo of credit card and photo ID, we were not informed how secure this would be either. No complaining = no one changing the status quo. …
We stayed in a 3 bedroom apartment facing racecourse road on the 2nd floor. It was a spacious room with everything you need including full self contained kitchen, laundry etc, a verandah with full sliding opening doors. We enjoyed our meals out there each day. The secure undercover parking was great addition. The room was exceptionally clean. We found the complex itself was also spotless. The self check in was really easy and communication regarding this was spot on. The apartment is on door step to local restaurants, cafes, Coles all within walking distance. We will definitely stay here again. Cheers
Best thing about these apartments is the location. Great selection of cafes and shops including coles across the road. There is no reception area - only someone working out of their bedroom? Outright wierd. No luggage storage. No hand sanitiser at entrances or lifts. My apartment had an awful smell from previous guests food. The TVs are tiny and dated - my remote buttons didn’t even work had to press them 20 times for any response. And of course there’s no reception to seek assistance from.
I travel from Sydney to Brisbane regularly to visit my daughter and I always stay at Domain Serviced Apartments. The apartments are spotlessly clean , spacious and modern with free WIFI and secure parking. The location is excellent. David and his team are always very helpful and I highly recommend Domain Serviced Apartments.
Self check in, clean and tidy rooms, in a great location. This place has everything you could want or need, secure parking is a real bonus. Large open living spaces, with a great balcony to relax on. Perfect for a quick mid week business trip.