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Novotel Brisbane Airport
6/8 the Circuit Brisbane Airport, Brisbane, Queensland 4008 Australia
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Avg. AU$301 /night, 3/21 - 3/22
AU$309
per night
AU$289
per night
AU$269
per night
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About
#39 of 166 hotels in Brisbane
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Ideally positioned within the Brisbane Airport precinct, the property is conveniently located in between the Gateway Arterial roads and adjacent to DFO Shopping Centre. Featuring 157 modern rooms and suites, state of the art conference facilities, restaurant and bar, 24 hour reception and room service, and a large rooftop heated swimming pool. All rooms offer air conditioning, work desk, mini bar, tea and coffee making facilities and LCD TV. Catalina Restaurant and Bar serves contemporary Australian cuisine and features a stylish bar with separate lounge area. For your relaxation the hotel offers a massage service, gymnasium overlooking the action of the airport, sauna and magnificent roof top relaxation terrace. Explore the nearby attractions like the excitement of Eagle Farm and Doomben Race Courses, the city’s grandest extravaganzas at the Brisbane Entertainment Centre and the exclusive dining and shopping precinct at Portside Wharf and Cruise Terminal.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Rooftop pool
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Paid wifi
Fitness / spa changing rooms
Pool / beach towels
Fence around pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Green
Business
Languages Spoken
English
Location
6/8 the Circuit Brisbane Airport, Brisbane, Queensland 4008 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Brisbane Intl Airport
3.7 km•
See all flights
Rental Cars
22 Restaurants
within 0.5 kilometers
Reviews
4.1
2,631 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Situated conveniently close to DFO for shopping enthusiasts and those with early flights, the Novotel Brisbane Airport receives praise for its clean and spacious rooms, creating a comfortable retreat. The staff's friendly and professional service frequently impresses guests, although occasional slow service has been noted.
While the hotel's atmosphere and amenities generally meet expectations, some visitors have expressed dissatisfaction with pool access and shuttle constraints. Opinions on value for money vary, with some guests finding the pricing reasonable and others pointing out unexpected fees.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
Taylor and the others at reception, the housekeeping and kitchen staff have all been very accommodating to our requests and respectful of our needs. Aircon was good. Pool was clean. Phone reception is patchy at best, probably due to the airport nearby and hotel WiFi wasn't much better, dropping out every now and then, though it was free.
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Date of stay: February 2025Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: If you want internet access the rooms WiFi isn't great and phone reception is patchy but the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a general rule I try to avoid overnight stays when transiting however with family members in Brisbane it was decided a single night stop would allow us to catch up following our recent cruise on Royal Caribbean. Brisbanes ICT (International cruise terminal) is located on the east (Ocean) side of the airport so it was decided that a stay at a local airport hotel would be the best option, giving us transport access and a quick getaway the following morning.
The Novotel did not disappoint. Located next to a major shopping outlet the location was close to the ICT and BNE terminals with direct access to both a shopping mall and factory outlet for those who wanted a bit of retail therapy.
As is always the case the Novotel the rooms were well appointed and clean, and with a status upgrade given at reception, we enjoyed a larger room layout to accomodate three pax.
Room service is available on site however the shopping mall within 5 mins walk offered an amazing array of open air restaurants. Breakfast buffet was up to the usual high Accor standard (however wasn’t needed after eating too much on our recent cruise)
For those travelling out on a cruise the hotel gives you the option of preloading drinks and snacks (Which can be expensive once you board the boat) Travellers have direct access to a Woolworths giving them the ability to preload drink bottles ect before their cruise departure.
The only knock I would have on the facility is the lack of a free transport option to and from the hotel. Most airport hotels I recommend to my clients world wide have free shuttle options that run frequently. At $8.00 per pax for a short run we were advised by staff that Uber was a better option, making the in house transport almost redundant. This is something I would like to see improved as beside the Pullman which is onsite at airport the Novotel is the other hotel I would recommend to my corporate client base.
All in all an amazing stay and would highly recommend.
** Please be aware airlines often use the Pullman and Novotel to service delayed flights making last minute bookings more difficult. If planning a trip book early to ensure access.
The Novotel did not disappoint. Located next to a major shopping outlet the location was close to the ICT and BNE terminals with direct access to both a shopping mall and factory outlet for those who wanted a bit of retail therapy.
As is always the case the Novotel the rooms were well appointed and clean, and with a status upgrade given at reception, we enjoyed a larger room layout to accomodate three pax.
Room service is available on site however the shopping mall within 5 mins walk offered an amazing array of open air restaurants. Breakfast buffet was up to the usual high Accor standard (however wasn’t needed after eating too much on our recent cruise)
For those travelling out on a cruise the hotel gives you the option of preloading drinks and snacks (Which can be expensive once you board the boat) Travellers have direct access to a Woolworths giving them the ability to preload drink bottles ect before their cruise departure.
The only knock I would have on the facility is the lack of a free transport option to and from the hotel. Most airport hotels I recommend to my clients world wide have free shuttle options that run frequently. At $8.00 per pax for a short run we were advised by staff that Uber was a better option, making the in house transport almost redundant. This is something I would like to see improved as beside the Pullman which is onsite at airport the Novotel is the other hotel I would recommend to my corporate client base.
All in all an amazing stay and would highly recommend.
** Please be aware airlines often use the Pullman and Novotel to service delayed flights making last minute bookings more difficult. If planning a trip book early to ensure access.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Book Early as Airlines often use this hotel for cancelled flights making last minute availability...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Novotel Brisbane Airport
Responded 19 Nov 2023
Dear TravelbizzAU, Thank you for your wonderful review of the Novotel Brisbane Airport. Our location is absolutely ideal for those taking a cruise at the Brisbane International Cruise Terminal. Our location next to the DFO shopping outlet and Golf Central makes us the ideal choice for our leisure guests. It is a pleasure to read that your room was clean and comfortable, as to be expected, for your stay. I am sorry of the challenges experienced with transport from the hotel to and from the airport terminals. We greatly appreciate your feedback and will ensure to continue to look into ways to develop our transport options. Thank you again for taking the time to review our hotel and we hope to have the opportunity to welcome you and your clients in the future. Kind regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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It was a bit annoying to queue for a cab for the Novotel Airport Hotel - it’s not walking distance , and the shuttle stops early and a waste of time for the cab driver . However reception was exceptionally helpful, room spotless, and dinner in the Catalina restaurant was very good - and wait staff very friendly and helpful. Good food - a great surprise! Thank you Novotel.
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Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No one tells you about the 25 dollar parking fee when you book on arrival no tells how to operate the lift or what to do with the card once in the room. Don't dare move the furniture you might find broken glass and about a months worth of dust. Don't get the chicken burger it's chicken thigh and only half cooked the 250gram steak is colder than what they call a salad 12 pieces of lettuce and one sloppy cherry tomato but the bar staff are great and so was Reece won't ever stay here again thanks for spoiling our holiday
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Free Bus ( Skygate ) from the Airport terminal to DFO.
From there its a 3 minute walk over the street to the Novotel.
Checkin was slow and they didn't tell us the Password for Wifi, so we had to go back, but I must mention Staff was very friendly.
Beds were huge and comfortable. Towels were fluffy, white and big.
Room had a good size, was light and had a big window.
We called a day before to make sure we dont have any bathtub, the girl mentioned to us we will have a shower. Unfortunately she lied and we had a bathtub. For mature people not the Best.
Hair shampoo/ conditioner and shower gel are provided, unfortunately no body lotion.
The toilet seat was off centre.
Tea and coffee facilities are in the room but Milk was missing.
I think its a bit pricy for what they offer.
Location is great. DFO is open from 10am to 6 pm and also has a food court and Cafe outside.
From there its a 3 minute walk over the street to the Novotel.
Checkin was slow and they didn't tell us the Password for Wifi, so we had to go back, but I must mention Staff was very friendly.
Beds were huge and comfortable. Towels were fluffy, white and big.
Room had a good size, was light and had a big window.
We called a day before to make sure we dont have any bathtub, the girl mentioned to us we will have a shower. Unfortunately she lied and we had a bathtub. For mature people not the Best.
Hair shampoo/ conditioner and shower gel are provided, unfortunately no body lotion.
The toilet seat was off centre.
Tea and coffee facilities are in the room but Milk was missing.
I think its a bit pricy for what they offer.
Location is great. DFO is open from 10am to 6 pm and also has a food court and Cafe outside.
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Date of stay: November 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for one night. The dinner was vile.
When booking I made sure to ask about the pool. Upon check in the pool was out of order and being renovated nothing was on their website about it until that afternoon. I could use the sofitel hotel which cost ME $44 return in a taxi utter crap and then the breakfast the chef can't make an omelette or even fry an egg. Should be an ibis its reached that level and because its so close to the airport the staff know your not staying an treat it that way. But at least they hire older staff our restaurant watress was mid 40's and had lost the will to live as had all the other staff.
When booking I made sure to ask about the pool. Upon check in the pool was out of order and being renovated nothing was on their website about it until that afternoon. I could use the sofitel hotel which cost ME $44 return in a taxi utter crap and then the breakfast the chef can't make an omelette or even fry an egg. Should be an ibis its reached that level and because its so close to the airport the staff know your not staying an treat it that way. But at least they hire older staff our restaurant watress was mid 40's and had lost the will to live as had all the other staff.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent service from the reception, Elbony was so friendly and helpful. We got an upgrade offer and a pre-paid breakfast. That was 10$ cheaper per person for breakfast, please ask them for it. And the breakfast was also excellent, Elise was attentive and looking after us.
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Date of stay: September 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brilliant hotel, always a big tick for me if scrumptiously clean✅
Comfy beds and pillows. Great proximity, a stones through from the outlet stores… inclusive of a Woolies and Dan Murphy’s. Beautiful, manicured gardens.
The buffet breakfast was delightful, great value… if booked it is $25… be sure to book otherwise $35 walk in.
Thankyou Renee for outstanding omelets, Suzie and Linda for great service and friendliness.
Comfy beds and pillows. Great proximity, a stones through from the outlet stores… inclusive of a Woolies and Dan Murphy’s. Beautiful, manicured gardens.
The buffet breakfast was delightful, great value… if booked it is $25… be sure to book otherwise $35 walk in.
Thankyou Renee for outstanding omelets, Suzie and Linda for great service and friendliness.
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Date of stay: April 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Novotel Brisbane Airport
Responded 20 May 2024
Dear F8961NBcheryle, Greetings from the Novotel Brisbane Airport. I am delighted to read of your recent review from your stay with us. Our housekeeping team work hard to ensure that our cleanliness levels are maintained and I am pleased that this was your experience. I am also pleased that our location next to the DFO Shopping Centre was of benefit to you. I look forward to sharing your breakfast feedback with Renee, Suzie, Linda and the team, as I know that they will greatly appreciate your praises. Thank you again for your review and we hope to have the opportunity to welcome you back soon. Kind regards, Brett Hutson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Novotel Brisbane Airport is a convenient stay close to the airport. The taxi ride is approximately $25 or there is a shuttle that operates at specific times.
A great buffet breakfast was included in our accomodation price. Otherwise, a 24 hour Woolworths supermarket is located metres from the hotel.
The hotel room is small but clean and the staff are friendly and helpful. I'm not sure if all the rooms are the same, however the frosted glass in our shower backed onto the wall next to the bed and was visible, this is not ideal if you're sharing a room with someone other than your partner!
A great buffet breakfast was included in our accomodation price. Otherwise, a 24 hour Woolworths supermarket is located metres from the hotel.
The hotel room is small but clean and the staff are friendly and helpful. I'm not sure if all the rooms are the same, however the frosted glass in our shower backed onto the wall next to the bed and was visible, this is not ideal if you're sharing a room with someone other than your partner!
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Novotel Brisbane Airport
Responded 27 Sept 2023
Dear gabski_polka, Greetings from the Novotel Brisbane Airport. Thank you for taking the time to review our hotel. It is a pleasure to read that you found our hotel to be convenient and ideally located. It is also wonderful to read that you found our team to be friendly and helpful. We greatly appreciate all of your comments and look forward to the opportunity to welcome you back in the future. Kind regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible. Aircon didn’t do anything, so we all had a miserable hot nights sleep, shower let out a screeching sound when turned on and one of the bathroom lights flickered constantly. “Airport” hotel that is 4km from the airport and you have to pay for the privilege of using their shuttle (which books out quickly). Can’t see any planes as you are so far from the airport but they sure sound like they are about to come through the roof as they take off, some sound proofing would be nice (have stayed in proper airport hotels before and barely noticed the airport noise). Restaurant food was bland and dry. Only redeeming feature was the mall next door. Never again.
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Novotel Brisbane Airport
Responded 15 Sept 2024
Dear cartney42, Thank you for providing feedback regarding your recent review of Novotel Brisbane Airport. I am sorry to hear you didn't enjoy your stay. Please accept my apologies on this, we take our feedback very seriously and please note that we will address the maintenance issues you mentioned. We do pride ourselves on our restaurant quality and service so I will look into if there was something unusual on this day. Again, I am sorry you didn't enjoy your time with us and thank you again for your feedback. Kind Regards, Brett Hudson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes ours did in Oct 2024
As the travellers above have said, about the $30 ish Mark. Again ours was included in the room rate.
A tip for you.
Order a barista coffee as you enter the breakfast restaurant, much nicer than the filter stuff brewing away at the counter.
Hi Michiko69,
There is secure undercover parking available at the hotel for AUD$25 per night.
I'm not sure, sorry. It was an overnight stay with only me there
"If you want internet access the rooms WiFi isn't great and phone reception is patchy but the rooms so have a port for a cable."Read full review
"Free 24/7 shuttle to and from Brisbane Airport . Take the SKYGATE bus at level 4 of international terminal "Read full review
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PRICE RANGE
AU$265 - AU$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel brisbane airport hotel brisbane
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
157
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Novotel Brisbane Airport
Which popular attractions are close to Novotel Brisbane Airport?
Nearby attractions include Circus Arts (0.2 km), Direct Factory Outlets (0.3 km), and Dfo Brisbane (0.3 km).
What are some of the property amenities at Novotel Brisbane Airport?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Brisbane Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Brisbane Airport?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel Brisbane Airport?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Novotel Brisbane Airport?
Conveniently located restaurants include Catalina Restaurant, Transit Tavern, and Cafe Cherry Beans.
Are there opportunities to exercise at Novotel Brisbane Airport?
Yes, guests have access to a fitness centre, a rooftop pool, and locker rooms available in the fitness centre during their stay.
Does Novotel Brisbane Airport have airport transportation?
Yes, Novotel Brisbane Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Brisbane Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Brisbane Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Brisbane Airport?
Many travellers enjoy visiting Newstead House (6.8 km), Customs House (7.5 km), and Fort Lytton National Park (6.7 km).