19 O'Keefe St Woolloongabba, Brisbane, Queensland 4102 Australia
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About
#8 of 88 apartments in Brisbane
Location
Cleanliness
Service
Value
Hotel Chino is opposite PA Hospital and just a 5 min. drive to the Mater or Greenslopes Private Hospital. Several Mobility Accessible rooms are available and we accept Qld and NSW patient travel payments. The hotel features 65 modern studios, one and two bedroom apartments, combining the facilities of a boutique hotel with the spaciousness of self-contained apartments. Secure undercover parking is provided FREE-OF-CHARGE onsite and our unlimited strong wifi is also FREE-OF-CHARGE along with 20 channels of Foxtel. Buranda Shopping Centre is at the end of our street. Bus and train stations to the city, Gold Coast or east to the Bay are very convenient plus Airtrain to Brisbane airport is easily accessed. Located nearby is the 'Gabba, Southbank and the CBD. Our friendly reception staff will help you plan a great day of sightseeing with the myriad of transport options on our doorstep. We have onsite parking for large vehicles, a pizza and pasta restaurant open 7 days/ week and 24/7 assistance at the end of a phone or intercom. Our air conditioners are individual and sanitised, our carpets and soft furnishings are regularly deep cleaned and Hotel Chino prides itself on its high standards of cleanliness. We have wide opening doors to furnished balconies for most rooms that are ideal for long or short stays. Hotel Chino is a great accommodation choice.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children's television networks
Highchairs available
Taxi service
Car park
Wifi
Outdoor pool
Saltwater pool
Fence around pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
BBQ facilities
Baggage storage
Outdoor furniture
Sun loungers / beach chairs
First aid kit
Umbrella
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Dining area
Interconnected rooms available
Kitchenette
Dishwasher
Cable / satellite TV
Bath / shower
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish, Hindi
Hotel links
Location
63Somewhat walkable
Grade: 63 out of 100
101Restaurantswithin 1 km
6Attractionswithin 1 km
19 O'Keefe St Woolloongabba, Brisbane, Queensland 4102 Australia
E-mail hotel
Getting there
Rental CarsSee car hire from USD 34/day
299Reviews1Q+A62Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Terrible Customer Service I left my keycard in my room and was charged $80 to wait on the street for 35 minutes while they sent a security contractor out to let me in. The security contractor said he'd been there 4 times this week! When I suggested this is a terrible customer experience and that there must be a better way to get customers in than this, I was treated really rudely and completely dismissed. I was there for 5 nights spending nearly $1,000 and they had no flexibility or accommodation for my (apparently very common) mistake.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Chino, Owner at Hotel Chino
Responded 29 Aug 2023
Hello again Bob, We provide 2 keys to all our guests to try to ensure they have two opportunities to have a key with them when they leave their room. The security in the building is valued by guests - the price to pay is to ensure you have your key on you whenever you leave your unit. This advice is provided at check-in either verbally or in our late arrival correspondence. It is repeated in our welcome letter and on-desk compendium. We have a solution in place if a guest still finds themselves locked out and it is far cheaper and faster than an after-hours locksmith - required in many buildings/ homes. We try to take very good care of our valued guests. We're sorry you felt the need to provide us with a 1 bubble review. We obviously see things differently. Maria A - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Property's Favourite Review
The room was lovely, and the staff were very friendly and exceptionally helpful. I had some last minute changes that needed to be made to my booking, and they were extremely accomodatng and helpful. The room was very quiet, with no noise from the traffic outside or from the hallway or lifts. There were both sheer and light blocking drapes so the room was not bright first thing in the morning. I also appreciated the secure parking.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Book directly with the hotel, they will match online booking site prices and can offer much more...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 19 Mar 2023
Thank you Trish for detailing your enjoyment at Hotel Chino. We try to be as flexible as possible with guest change-of-plans and it is great to be rewarded with 5 beautiful bubbles.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fab hotel in a good location, not far from the CBD. There is safe underground parking & such welcoming friendly staff. Offerred a welcome drink on arrival. There is a Shopping centre nearby too, only a 5 minute walk away. Also a very comfy bed too.
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Date of stay: June 2023Trip type: Travelled solo
Room Tip: Only downside is room quite small, but has everything you need & laundry facilities too.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 12 June 2023
Vicki, Thank you for such a great review. Woolloongabba is such a great suburb with it's proximity to the city and its fabulous transport and road options. Our underground secure on-site parking is FREE - a great bonus and we trust you enjoyed your complimentary welcome beverage on your lovely balcony enjoying the outlook. We hope to welcome you back to Hotel Chino.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can't swing a cat in the rooms. Bed past its use by date and sagging so much you roll out of it at night (possibly an elephant has slept in it?) . Pillows lumpy and worn. Marks on the walls and furniture. TV has no HD channels and you have to manually scroll through to find a channel (guide doesn't work). On the positive side it was relatively clean and the front desk staff were pleasant and helpful.
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 14 May 2023
Thank you for your review. It seems you chose our cheap compact rooms for your stay. These rooms are called compact so you understand they are small and they are our cheap ground floor rooms. They are not indicative of the rest of our hotel. We are pleased that you noticed our attention to cleanliness and our hospitality. Next time, please book a spacious studio or our massive one bedroom apartments. Maria A - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Outstanding customer service - we had to change things a few times due to our personal circumstance. All staff were extremely understanding, with competent/flexible approach, nothing was too difficult for them, Nice apartments suited our needs for this stay. Thank you!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 19 Mar 2023
Wow....thank you so for detailing and praising our customer service. Our guest's happiness is so important to us and it is wonderful to know it is appreciated. We hope you make Hotel Chino your Brisbane accommodation choice again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this apartment hotel is good, near the hospital, bus lines, and a train station. The unit was spacious and had a full kitchen. What I didn't like is that the place is not nearly as nice as the photos. The units are kinda dark, dated, and feel like they've been there for some time. The pool/fitness room are not nice at all - don't trust the pictures. There was a slight problem in my room with one of the A/C's broken, though I was able to use the 2nd A/C unit to cool the whole space. I would consider staying here again because the prices are reasonable, but just understand you are not getting a property as nice as the photos make them seem. This is more a place to sleep at night, than someplace you would want to hang out during the day.
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 22 Feb 2023
Hello Max, Thank you for your review. We agree with all your comments. Located at the cross roads to everywhere in Brisbane and between 3 major hospitals, we position our hotel to satisfy our corporate and hospital guests who are looking for a clean, comfortable, practical and friendly property at excellent value for money. Our photos were all taken on-site and some rooms naturally have more light than others due to the position of the sun. Our air conditioners have all been professionally serviced these past two weeks and they are all back to full capacity again. We routinely have this service conducted each year as we know the importance of air cons in Brisbane summer. We thank you for making do with the one unit for your stay and can assure you you'd have both units if you returned. we hope you do make Hotel Chino your Brisbane accommodation choice again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had to find an apartment to stay for a couple of weeks while our house had some work done to it. I am so glad that I canned Airbnb and looked around the brisbane area and found Hotel Chino. Reasonably priced, well located, restaurant on site, EXCELLENT staff (so helpful, friendly). We had a 2 bedroom apartment and it was spacious, clean, neat and had all the required amenities and supplies. If we needed something, Woolworths is literally a couple 100m down the road. I also loved the on-site parking. I recommend this hotel for anyone, but especially family! Highly recommend
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 11 Jan 2023
Rosanna, thank you so much for such a lovely review. It is wonderful when our work is appreciated and our apartments enjoyed by our valuable guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed at Hotel Chino every other week or more for the last 15 months whilst working in Brisbane. Its a very clean and convenient place to stay. The staff are always friendly and welcoming, the rooms clean and the secure free underground carpark a real plus. I'm an essential worker and even during Covid lockdowns and the floods, they really looked after me. If you want to go in to the city, then its easy to cross the road to the bus station and be in South Bank or the CBD within minutes on the express bus ways. There's also nearby shopping centre with cafes and takeaways as well as Stones Corner pubs and eateries about 10 minutes walk. Good place to stay!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 14 Sept 2022
Thank you so much for your lovely and valuable review. It is so comprehensive and it really highlights our people and location - 2 very important KPI'S of Hotel Chino. We look forward to future stays.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time to book at Hotel Chino and have definitely found my new favourite place to stay when visiting Brisbane. I booked a 1 bedroom Executive Apartment. Very friendly and accomodating reception, plenty of secure parking, apartment was very clean and quiet. I have run across bugs in several modern serviced apartments in Southbank, this one was bug free :) Nice to have a furnished patio and access to fresh air. Large workspace, washer/dryer and all the kitchen appliances were full size. Also, a tub for a soak and comfortable bed. Every staff member I passed in the hallway had a friendly greeting and smiling eyes (I’m sure there was a smile behind the mask). Female travelling alone felt safe and welcome.
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 2 Feb 2022
Thank you so much for your beautiful review. As a family owned and managed business we understand friendliness, security, cleanliness and space are all important when travelling. Like you, we love a good balcony and fresh air - Hotel Chino certainly delivers great balconies. We look forward to being your Brisbane accommodation choice for a long time to come. Maria A - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New motel. Clean and well equiped room with kitchenette. Large private balcony with city views. Quiet room. Friendly staff. Secure undercover parking. Spacious studio room. Close to cafes/coffee shops. Would definitely stay here again!
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Attenborough, General Manager at Hotel Chino
Responded 14 Nov 2021
Thank you for your beautiful review. We are delighted you enjoyed all that Hotel Chino can offer. We hope to accommodate you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 109 - USD 177 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Aspire Hotel Chino
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
65
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Claim Your ListingHOTEL CHINO (AU$166): 2023 Prices & Reviews (Brisbane) - Photos of Apartment - Tripadvisor
Frequently Asked Questions about Hotel Chino
Which popular attractions are close to Hotel Chino?
Nearby attractions include Boggo Road Gaol (Jail) (0.8 km), Nepalese Pagoda (0.9 km), and Epicurious Garden (0.9 km).
What are some of the property amenities at Hotel Chino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Chino?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Chino?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Hotel Chino?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Chino?
Conveniently located restaurants include 1889 Enoteca, Lady Marmalade Cafe, and Canvas Cocktail & Wine Bar.
Are there opportunities to exercise at Hotel Chino?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Chino?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Hotel Chino?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Hotel Chino?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (0.8 km), Brisbane Arcade (3.4 km), and Newstead House (5.4 km).
Does Hotel Chino have any great views?
Yes, guests often enjoy the city view available here.