We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Novotel Brisbane South Bank

38 Cordelia St, Brisbane, Queensland 4101 Australia
avatar-imageavatar-imageavatar-image
Traveller (279)
Room & Suite (115)
Videos (3)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more

View prices for your travel dates

Hotel direct offer!South Bank Explorer Package
AU$224
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#9 of 165 hotels in Brisbane
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The striking new Novotel Brisbane South Bank is perfectly placed close to the Brisbane River to make your Brisbane stay memorable, whether doing business or taking a breather. A short walk to the Brisbane Convention and Exhibition Centre. Beyond the Centre, you’ll enjoy stunning views, lush parklands, superb dining experiences, fine galleries, and the inner city oasis that is Streets Beach.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Indoor play area for children
Taxi service
Car park
Wifi
Paid internet
Pool / beach towels
Swimming pool toys
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English
Hotel links
Special Offer:Sweet Escape
751Reviews6Q+A78Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 519
  • 148
  • 58
  • 16
  • 10
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Tony A wrote a review 18 Feb
Sydney, Australia5 contributions2 helpful votes
Excellent stay, very comfortable and special thanks to Caesar at reception who made us feel very welcome. Two night stay with Saturday night very expensive due to most hotels fully booked in Brisbane. Lots of girls wearing “pink”, apparently there was a concert! - Tony
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 2 days ago
Dear Tony, thank you so much for your lovely review! We're thrilled to know that you had a comfortable experience when staying with us. I'll make sure to pass on your compliments to Caesar and the rest of the team and we're looking forward to welcoming you back soon. Kind regards. Leticia, Digital Marketing Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
timeaway2016 wrote a review Dec 2023
Brisbane Region, Australia6 contributions5 helpful votes
Hotel's Favourite
I would give this Hotel 10 stars if I could. Everything was just perfect. The team member at check in was lovely and made everything so easy. My luck with rooms is terrible, doesn't matter what I pay I get the carpark view. Not this time with no special request from us but we were put on the top floor with a great view for new years eve. We even received a nice bottle of wine on arrival. The room has all the amenities u need and the dyson hair dryer is first class. All the staff are fantastic and the food is the same. Breakfast buffet has plenty to choose from and the dinner menu is just the same. There is nothing I can fault and you won't be disappointed if you stay. No need to even bring any toiletries or a pool towel as there are high quality in your bathroom and by the pool. We will definitely be back.
Read more
Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 16 Jan 2024
Dear timeaway2016, thank you so much for your glowing review! We're thrilled to know that we exceeded your expectations during your stay. We strive to offer memorable experiences to our guests, so I'll make sure to share your lovely review with the team. We hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sightsee765634 wrote a review 8 Feb
4 contributions
The hotel was Comfortable and centrally located. It was close to the riverfront park and lots of restaurants. Their breakfast selection was amazing with lots of yummy choices. The room was clean and the staff was friendly. We enjoyed the pool.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 1 week ago
Dear Sightsee765634, thank you so much for your lovely review! We're happy to know that you had a comfortable stay with us and enjoyed the hotel's location, facilities and breakfast. We hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
vasula wrote a review Jan 2024
Warragul, Australia494 contributions190 helpful votes
Hotel has some great features -restaurant was good a great breakfast and snacks and a very good drink menu and the staff were brilliant. Downsides were the rooms were small and the pool was not very clean.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 3 weeks ago
Dear vasula, thank you so much for taking the time to review your stay with us. We're glad to know that you enjoyed the hotel restaurant and breakfast. We sincerely apologise if the size of the room did not meet your expectations. We understand that room size can play a significant role in overall comfort and satisfaction, and we offer other room options that provide more space, such as our Corner 'N' Rooms or Junior 'N' Suites. Should you stay with us again, we would be happy to assist you in finding a room that better suits your preferences and needs. Kind regards. Leticia, Digital Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kerri B wrote a review Jan 2024
13 contributions2 helpful votes
+1
We spent a lovely weekend here, the room was clean and well presented. We had dinner in the restaurant and Susana greeted us warmly at the bar, she had remembered us from previous visits which was nice. Quentin the new Food and Beverage Manager greeted us and was warm and friendly. Between himself and the team we felt well looked after. The scallops and special were delicious and Steak and salmon for mains were beautifully cooked and well presented. We were constantly checked on and drinks topped up. The breakfast in the morning was just as delicious and my poached eggs were cooked perfectly. Tables were cleared efficiently and while it was busy the food was refreshed and coffee that was served was quick. Another enjoyable stay, great work team.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 3 weeks ago
Dear 30dkez, thank you so much for your lovely review! We're happy to know that Novotel Brisbane South Bank is your home away from home and that you always have a pleasant stay with us. I'll pass on your comments to Susana, Quentin and the rest of the team and we are looking forward to welcoming you back soon. Thank you so much. Leticia, Digital Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Colleen H wrote a review Jan 2024
Henderson, Nevada14 contributions2 helpful votes
My daughter and son in law live in Brisbane. I chose Novotel Brisbane South Bank so I could visit the holiday activities between the hotel and their condo on George St. This was a fabulous hotel. Everyone was friendly. The room was clean and well maintained. We were always able to find Beam scooters to get from the hotel to all of our other places of interest. I highly recommend.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 3 weeks ago
Dear colleenhyman, thank you so much for your great review! We're happy to know that you that you had a pleasant stay and enjoyed your location. We hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
supabrudda wrote a review Jan 2024
Brisbane, Australia3 contributions
The 5 star reviews aren't bogus. The really is an awesome place to stay for families, or for work/pleasure. Firstly the staff are so welcoming, whether it is the eternally smiling Erika in reception, David the most helpful and friendliest handyman I've ever come across (who smiled & said hello when we first got out of the lift and said anything he could help us with let him know....10mins he helped us open the curtains - spoiler alert, there's switch bedside and then showed us other features in case we were wondering) , the cleaners who I apologised for spilling some tea on a pillow case and they changed my whole bed linen! Then there was Jean Philippe and his staff at the restaurant. Most food at hotel restaurants are average, served by rushed and disinterested staff Well none of that at Jean Philippe's place. we were welcomed with a mix of old friends and VIP's. Breakfast the first thing is coffee and juice for the kids, he made sure our orders were taken before taking us to our table. The food is fresh, delicious. I recommend the omellette menu (fill out your topping and egg preferences and hand it to the kitchen staff). The selection was decent, most importantly regularly refreshed. The coffee was tasty & hot. Apparently the juice was delicious. Our used plates & utensils were removed quickly, which is great. As for the rooms. we got the cheapest 1 king bed (which was accessible for some reason) we could. The bed was very comfortable and a proper king size. It was soft, but slightly firm (i.e. no sore back in the morning). There was a selection of pillows which were comfortable. The linen was crisp and clean. In fact the whole room was spotless. You can tell it's a newish hotel, it's comfortable and clean. We were in the 4th floor over looking the pool. We could occasionally hear the faintest if kids screaming (it was school holidays), but certainly nothing to wake a snoozing human. The pool was nice and clean (we noticed the daily cleaning, including someone in there actually scrubbing the sides!). TLDR: It's a great newish hotel, in South Bank, but just outside the hustle & bustle of the main drag on Grey st. it's a 5-10 min walk to Southbank beach. 5 mins to IGA (Supermarket), restaurants, shops, etc. 10mins to the ferry terminal.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: If you're a family, kids under 16 eat free for breakfast (maybe it's just one per paying adult). ...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 3 weeks ago
Dear supabrudda, thank you so much for your amazing review! We're thrilled to know that you had an unforgettable experience when staying with us. I'll make sure to pass on your lovely comments to Jean Philippe, Erika, David and the rest of the team. And we hope to welcome you back soon. Thank you so much. Leticia, Digital Marketing Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Charmaine S wrote a review Jan 2024
1 contribution1 helpful vote
This is one of our favourite hotel to stay with in South bank. Their service is 5 star, especially the front office staff, Caesar, who took great care of us throughout our stay at Novotel. We had some hiccups during check in but Caesar was there to help us and did all he can to help us settle in and make our stay comfortable. Highly recommend Novotel for their great service, clean rooms and close proximity to the city.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 16 Jan 2024
Dear 63charmaines, thank you so much for your great review! We're glad to know that you always have a comfortable experience when staying with us. We strive to offer the best service to our guests, so I'll forward your lovely comments to Caesar and the team. We're hoping to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Aileen M wrote a review Jan 2024
1 contribution
We stay at this hotel whenever we are in Brisbane. Always good - rooms, staff, facilities and location. I would like to particularly mention Michala from guest services who went above and beyond yesterday to help us resolve an issue that was outside the hotel domain. Michala was so helpful and friendly and nothing was too much trouble. Novotel Southbank Brisbane is lucky to have such a great team member.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 16 Jan 2024
Dear Aileen, thank you so much for your lovely review! We're thrilled to know that Novotel Brisbane South Bank is your home away from home and you always have a comfortable stay with us. I'll share your review with Michaela and the whole team, and we're looking forward to welcoming you back soon. Kind regards. Leticia, Digital Marketing Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pixie16 wrote a review Jan 2024
Brisbane, Australia265 contributions50 helpful votes
+1
I live locally and decided to book a night over Xmas at the Novotel South Brisbane. Booked via the app and got a fantastic rate being an ALL Member (strongly recommend joining). When I arrived, it was quite busy, then a flight crew arrived for check-in so a smallish foyer area became smaller and busier. What can you do, but wait. The staff took it all in their stride, didn’t get flustered or bothered, had a smile for everyone. I will add this was also the hottest Brisbane day in years, so some guests weren’t so patient. Once I got to the front desk, I was greeted by Christina, who was so lovely, kind and just so friendly. Her customer service skills were outstanding. She treated me very well. A huge thank you to her. I was allocated a fantastic premium room which I’ll want next time! Very spoilt. Pool area is ok, doesn’t get the sun all day. Hotel and pool attracts lots of young families, so pool can be full of little ones and floaties at times. Could maybe do with some more pool chairs, but there’s not a lot of room. Hotel itself is lovely, great area to sit and have a drink then wander into the restaurant for a meal. Very nice food. I had dinner and the buffet breakfast. Great location, very quick and easy to get to/from on foot, if preferred. Would I recommend, 💯 One final comment for Management: the staff looked great in their uniform of a blazer, jeans and shirt, corporate but casual, nice. But this is SE Queensland, a blazer on a hot summers day? Surely the blazer could be a winter piece and something lighter for summer. It’s too hot…🥵
Read more
Date of stay: December 2023Trip type: Travelled solo
Room Tip: Request higher room floor. You can get a pool access room, but would be very noisy. And become...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Novotel Brisbane South Bank, Guest Services / Front Office at Novotel Brisbane South Bank
Responded 16 Jan 2024
Dear Pixie16, thank you so much for your reviewing us! We're happy to know that you had a memorable staycation with us. And I'll forward your lovely comments to Christina and the Front Office team. Finally, I'll make sure to share your suggestion with our management team. Kind regards. Leticia, Digital Marketing Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Brisbane area.
PRICE RANGE
AU$221 - AU$295 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
238
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

NOVOTEL BRISBANE SOUTH BANK (AU$221): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Novotel Brisbane South Bank
Which popular attractions are close to Novotel Brisbane South Bank?
Nearby attractions include Escape Hunt Brisbane (0.4 km), Queensland Performing Arts Centre (0.4 km), and Channel Seven Wheel of Brisbane (0.3 km).
What are some of the property amenities at Novotel Brisbane South Bank?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Brisbane South Bank?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Brisbane South Bank?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Brisbane South Bank?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Brisbane South Bank?
Conveniently located restaurants include Spice Central Kitchen and Bar, Bacchus, and Julius Pizzeria.
Are there opportunities to exercise at Novotel Brisbane South Bank?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Novotel Brisbane South Bank?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Brisbane South Bank offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Brisbane South Bank?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (2.2 km), Anzac Square & Memorial Galleries (1.6 km), and Brisbane Arcade (1.3 km).