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81 North Quay, Brisbane, Queensland 4000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (833)
Room & Suite (223)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Brisbane
Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 176 hotels in Brisbane
Location
Cleanliness
Service
Value
Travellers' Choice
Get busy or get beachy in 'Brissy' where power suits and bathing suits are traded as quickly as one can go from sleek skyscrapers to sun-soaked shores. Cosmopolitan finesse and eclectic vibes of this new world city epitomize W Brisbane. Turning the heat up in Australia's Sunshine State, our 5-star hotel is in the heart of the city on the edge of the iconic Brisbane River. Bask in exceptional design and contemporary flair in spacious guestrooms and suites designed to reflect Queensland's savoir-faire, matched with supreme amenities. Amplify your luxury hotel stay with state-of-the-art technology, a W MixBar, a signature W bed and our Whatever/Whenever® service. Energise at FIT gym or get your glow on at AWAY® Spa. Cool off at WET® Deck with a dip in the pool or a cocktail from the bar. At night in Brisbane, glam up for Living Room Bar, or find your gourmet cravings covered at Three Blue Ducks. Set the scene in one of our dynamic event spaces with over 1,100 sqm alongside world-class audio-visual facilities.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Car hire
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Arabic, Chinese and 6 more
Hotel links
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533Reviews10Q+A86Room tips
Traveller rating
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Popular mentions
Lindsay B wrote a review Nov 2021
Brisbane, Australia53 contributions15 helpful votes
Excellent service in every way! Just had a 3 night stay at this hotel and it was amazing. The staff are terrific. Right from dropping the car off to check out, this was an experience not to be forgotten. I was there with a person with a disability and the treatment we received was amazing. A special thanks to the reception staff and the bar staff. So helpful. A 5 star experience. Can’t wait to go back.
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Date of stay: November 2021Trip type: Travelled with friends
Room Tip: Book a Spectacular Room. They overlook the River and Southbank. Amazing views.
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Adam wrote a review Nov 2021
Brisbane, Australia10 contributions4 helpful votes
We stayed at the W twice over the last couple of months, in September and again a few weeks back at the end of October. We used it as a staycation while friends were getting married and it was absolute bliss. Huge suites and wonderful facilities, topped off with breakfast at Three Blue Ducks. Highly recommended
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Date of stay: October 2021
Rooms
Cleanliness
Service
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Response from Haldon Philp, General Manager at W Brisbane
Responded 6 days ago
Thank you so much for the glowing review AdamToohey! We’re so thrilled to hear that you had an amazing time living it up at W Brisbane. We hope to have you back with us again soon.
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Vivienne C wrote a review Nov 2021
Surfers Paradise, Australia2 contributions1 helpful vote
I have late check in, when I arrived about midnight the front desk check me in and use my credit card do the fund holding about 1500 dollars and shown the transaction been canceled but my bank already hold the fund then I still paid another time from another card. It’s been take nearly half hour, when we arrived the room there is a dirty towel on the table I called the staff, they asked me do you want us take the towel away? I asked change another clean room, after 15 mins we have another room was hot and full of dust, but I have young kid with me, it’s already 1 am I just clean up by myself. I stayed there for three nights I been communicated with them with the fund they double hold however until to I checked out three days later still no one solved it. One of the mange from front desk said she going to send me a email with all the information but till now still didn’t received. I received a email from hotel manager ask me the details and my contact info, I replied and send few email following no reply. Fund still hold after one month
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Date of stay: October 2021Trip type: Travelled with family
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Response from Haldon Philp, General Manager at W Brisbane
Responded 2 weeks ago
Hi 572viviennec and thank you for taking the time to share your feedback although we are incredibly sorry and disappointed to hear of the shortfalls experienced during your stay. Please be assured this is not where we strive to be in terms of service delivery. As we have shared in our direct correspondence, kindly contact your bank directly in order to have the delayed funds released back to you. Once again I am truly sorry for the issues encountered and hope we will have the opportunity to welcome you back to W Brisbane to show you a truly flawless stay.
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loavesandfishes wrote a review Nov 2021
Cairns, Australia4 contributions
Our very first stay at this luxurious hotel was truly glorious from start to finish . Every staff member we encountered was enthusiastic, polished and professional , yet with a warmth and down to earth demeanour that just simply delighted us . Our suite was beyond sumptuous and comfortable, housekeeping services amazing , room service unparalleled, and the bed divine . My only feedback would be that the staff don’t wear name badges . If they did I’d be able to use their beautiful names in this review 😊 Thank you W Brisbane , we will definitely be returning 🥳 Oh and the pool area was gorgeous as well . You should all be extremely proud of yourselves team ❤️
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Haldon Philp, General Manager at W Brisbane
Responded 2 weeks ago
Thank you so much for the glowing review Relax55817126787! We’re so thrilled to hear that you had an amazing time living it up at W Brisbane and are so appreciative of your feedback mentioning the service efforts of our fab team. We hope to have you back with us again soon.
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Brendan W wrote a review Oct 2021
1 contribution
From the moment we checked in to leaving we want to say thank you to the amazing team ( especially Maisie) for looking after us and making sure our stay was memorable. We would recommend you visit this fabulous Hotel.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Haldon Philp, General Manager at W Brisbane
Responded 2 weeks ago
Thank you for the review 8brendanw! We are so happy to hear that you enjoyed the W Brisbane experience. Thank you so much for your stellar feedback in regards to Maisie. We hope to welcome you back to W Brisbane before too long.
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PRICE RANGE
USD 182 - USD 289 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
312
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Frequently Asked Questions about W Brisbane
Which popular attractions are close to W Brisbane?
Nearby attractions include Breakout Brisbane (0.2 km), State Library Of Queensland (0.4 km), and Queensland Art Gallery (0.4 km).
What are some of the property amenities at W Brisbane?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at W Brisbane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Brisbane?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at W Brisbane?
Yes, valet parking is available to guests.
What are some restaurants close to W Brisbane?
Conveniently located restaurants include Brew, Donna Chang, and Vege Rama.
Are there opportunities to exercise at W Brisbane?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is W Brisbane located near the city centre?
Yes, it is 0.2 km away from the centre of Brisbane.
Does W Brisbane offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W Brisbane?
The staff speaks multiple languages, including English, French, Chinese, Portuguese, Japanese, Thai, and Arabic.
Are there any historical sites close to W Brisbane?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (2.9 km), Brisbane Arcade (0.4 km), and Newstead House (3.1 km).