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Alcyone Hotel Residences

35 Hercules St, Brisbane, Queensland 4007 Australia
Traveller (140)
Room & Suite (92)
Pool & Beach (13)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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View prices for your travel dates

Fully refundable before Fri, 15 Mar
No prepayment needed
AU$314
Fully refundable before Sat, 16 Mar
Get rewarded with One Key
AU$294
Fully refundable before Fri, 15 Mar
No booking fees
AU$266
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

5.0
#4 of 165 hotels in Brisbane
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.6 of 5 bubbles
Value
2023 Travellers' Choice Best of the Best
Alcyone Hotel Residences is a new development at the epicentre of Brisbane’s most sought-after destination, Portside Wharf. Alcyone’s exclusive luxury apartments seamlessly blend the upscale yet relaxed Portside lifestyle where guests enjoy their stay amidst the hub of restaurants, cafes, fashion boutiques and lifestyle offerings. The LED digital artwork display, which is the largest of its type in Australia, offers a hint that we’re unlike any other hotel. Our spacious apartments deliver great value for your money without sacrificing luxury amenities. Perfect for long or short stays, a remarkable accommodation experience awaits in a place where the warm comforts of home meet the unsurpassed amenities of a hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Highchairs available
Car hire
Meeting rooms
Car park
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Taxi service
24-hour security
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Business
Trendy
Languages Spoken
English
904Reviews8Q+A36Room tips

Reviews
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Detailed Reviews
Rebecca M wrote a review Jan 2020
Maroochydore, Australia1 contribution
5.0 of 5 bubbles
So this was our first time visiting Alcyone and let us tell you we knew this was the place for us when we were greeted with genuine smiles and pure bubbliness at reception which set the tone for our stay where we could tell we would be looked after at this hotel. Big praise for Madeleine, exceptional customer service which is becoming harder and harder to see these days. Check in was a breeze, our room was ready right on time. We loved the hand written welcome card, a great personal touch! Our room had everything you could need for a weekend away with a large kitchen if you chose to cook, we didn't as the location places you within footsteps of a variety of eateries. Two bathrooms meant we didn't have to share one bathroom in a two bedroom apartment seeing we were travelling with another couple. For those dressier nights when attending evening events or catching a late night movie at the Dendy Cinemas the hotel had you looking your finest with washing, drying and ironing facilities available in your room. The beds were super comfy and the decor was not only on trend but calming paired with the godly scent that you could snell from anywhere in the hotel. If we could have bottles that scent we would have. Location is premium being able to walk everywhere. No need for an uber when you can literally walk to eat street and the wharf or if you are visiting at the right time of the year, Cirqe de Solei is on your door step. We would recommend Alcyone for anyone even families as the kids could see the cruise ships depart from just down the street of the hotel and across the road from the hotel was an epic kids playground! We also liked that there was an iga across the road for any daily essentials. Definitely coming back anytime we are in the area visiting.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brenton Flynn, Guest Services / Front Office at Alcyone Hotel Residences
Responded 21 Dec 2020
Dear Quest585849. Thank you for taking the time to leave us such a great detailed review. I have passed on your praise to Madeleine. We are grateful to have such a wonderful team who truly try there very best to give everyone the best experience possible on every visit. We are so happy you found our location premium being locate in Portside Wharf Hamilton where everything I just a stone's throw away. Thank you for your recommendation and we do hope we get to see you again soon. Kind regards Brenton Flynn Front Office Manager
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20FOR7 wrote a review Oct 2020
Hervey Bay, Australia213 contributions58 helpful votes
5.0 of 5 bubbles
We used to stay at a hotel at Brisbane Airport whenever we were in transit. Alcyone is so much better. This is an apartment (not a hotel) although it does have a very efficient hotel reception. It is only a 10 minute drive from the airport, but rather than being stuck in an airport hotel, you get to stay in this wonderful precinct filled with the most beautiful restaurants, fast food places, supermarkets and bottle shops.
The unit is fully equiped with a bedroom with a very comfortable bed and a bathroom with nice amenities. There is a full kitchen for those who want to use it, but with all the fantastic restaurants literally at your doorstep, why would you bother. You can even have some of the delicious food send to your room. You can go for a lovely walk along the river before settling with a glass of wine and some oysters at the Belvedere restaurant (or any other establishment of your choosing). Everything is walking distance and even if you have an early morning flight to catch, you will be at the airport within 15 minutes or so at the most. We have stayed here many times and will continue to come back here
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Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: A high level room on the river side will give you a good view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlcyoneHotel Residences, Guest Services / Front Office at Alcyone Hotel Residences
Responded 29 Dec 2020
Dear 20FOR7, Thank you for choosing to stay with us here at Alcyone Hotel Residences and for taking the time to leave us a review based on your experience. We are thrilled you found our apartments to be well-equipped and comfortable for your stay. We love that our guests only have a short walk to so many facilities and shops in the Portside Wharf precinct. Your terrific feedback means a lot to us and we look forward to welcoming you back soon. Kind regards, The Alcyone Team
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danjonelson wrote a review Feb 2020
Nelson, New Zealand2,853 contributions181 helpful votes
+1
5.0 of 5 bubbles
We had just finished a cruise and the location of the hotel was fantastic, a very short walk easily achieved with our suitcases. We had a 2 bedroom 2 bathroom unit, and it was a good size, full air conditioning, kitchen, balcony etc

The beds were comfortable and the shower had good water pressure. I found that the ensuite was a little small for my liking.

From our balcony you could see the cruise ships coming in.

A great feature was the pool on the 3rd floor, it had a great entertaining area with bbq, a gym and lots of space to spread out.

The location is great, plenty of cafes, restaurants, and close shopping right there, along with a IGA and bottle store. There is the pickup point for the water shuttles within a 5 minute walk, by far the easiest way to get into the city. It took about 40 mins

There is also a great park across the street from the hotel, great for kids with water fountains for them to play in

I would certainly come back here to stay again
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Alcyone Hotel Residences, Guest Services / Front Office at Alcyone Hotel Residences
Responded 24 Feb 2020
Dear danjoneslson, Thank you for staying at Alcyone Hotel Residences. We are delighted you enjoyed your stay. Our location at Cruise Terminal and Portside is very convenient and we are very proud of our friendly staff. We appreciate your feedback. Kind regards, Madeleine Guest Service Agent
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Theturrells wrote a review Mar 2020
Phnom Penh8 contributions1 helpful vote
5.0 of 5 bubbles
A fantastic place to stay - great room, great views and great restaurants and bars in walking distance. A great day and night. The whole complex is well set up and a great swimming pool and bbq area. The staff were also very helpful and the rooms were very clean and all the facilities you could possibly want like dishwasher, washing machine and dryer. A very enjoyable stay.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Alcyone Hotel Residences, Guest Services / Front Office at Alcyone Hotel Residences
Responded 20 Mar 2020
Dear Theturrells, Thank you for your review on your stay with us! We are glad you not only enjoyed our location - surrounded by so many the local restaurants and bars - but also our recreation deck on site. The BBQ and swimming pool certainly are a hit with our guests, especially in the warmer summer months! We are delighted that you enjoyed your stay with us and hope to see you again soon! Kind regards, Madeleine Guest Service Agent
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MichelleMarie_11_11 wrote a review Jan 2020
Gold Coast Australia5 contributions2 helpful votes
5.0 of 5 bubbles
We stayed one night in a one bedroom room to visit the Cirque de Soleil, which was about 100 metre walk away. The hotel was clean, modern, new and had everything we needed - we absolutely loved our stay and would highly recommend it! The street below has restaurants, IGA, a bottle shop and food outlets like Subway and Baskin and Robbins. Such a great experience!
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Alcyone Hotel Residences, Guest Services / Front Office at Alcyone Hotel Residences
Responded 24 Feb 2020
Dear MichelleMarie_11_11, Thank you for taking the time to review us! We are glad you loved your stay and thank you for recommending us - we are very proud of our modern and clean apartments. Looking forward to welcoming you back on your next visit! Kind regards, Madeleine Guest Service Agent
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rod466 wrote a review Jan 2020
Brisbane, Australia7 contributions4 helpful votes
5.0 of 5 bubbles
Good apartment, parking, views and little extras. We stayed with friends and everyone was happy and enjoyed themselves there and also on the discounted trip to Tangalooma, Eat Street and the movies. The Portside area is great for eating and shopping.
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Review collected in partnership with this hotel
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BrentonFlynn, Front Office Manager at Alcyone Hotel Residences
Responded 5 Jan 2020
Dear rod466, Thank you for taking the time to leave us a review on your recent stay with us. We are delighted you enjoyed your stay with us! We are really proud of the quality of our apartments and happy you found them to your liking. Eat Street is a wonderful venue and truly one of Brisbane's best tourist attractions with the array of food and entertainment. We hope we can welcome you back soon. Kind regards, Brenton Flynn Front Office Manager
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katec62 wrote a review Sept 2020
Melbourne, Australia132 contributions64 helpful votes
5.0 of 5 bubbles
Just had a wonderful one night stay here. The location is fantastic with river views, cafes & restaurants within easy strolling distance and a supermarket & bottle shop directly across the road. The apartments are spacious and well laid out with quality fittings. Towels & sheets were lovely quality and the bed was so comfortable, had a great nights sleep. The balcony was great on a mild evening too. Smart TV's in lounge and main bedroom meant a Netflix binge was enjoyed to pass the time.
The outstanding thing about my stay was the friendly reception staff both at check-in & checkout - really warm, helpful and welcoming.
Thoroughly recommend and hope to have the opportunity to stay again.
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlcyoneHotel Residences, Guest Services / Front Office at Alcyone Hotel Residences
Responded 29 Dec 2020
Dear Kate C, Thank you for your lovely review on your stay with us. We are happy you found our facilities to be comfortable and convenient for your accommodation needs. Happy travels and looking forward to welcoming you back soon! Kind regards, The Alcyone Team
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Keith Clarke wrote a review Aug 2020
Toowoomba, Australia4 contributions
5.0 of 5 bubbles
My wife and I and my eldest daughter and her partner stayed in a 2 bedroom apartment while visiting our youngest daughter. The staff were fantastic, the location was brilliant and accommodation just perfect. We were a short Uber ride to the city and Valley and a short walk to the Hamilton pub as well as close proximity to shops and restaurants at Hamilton. It was great value for money and I can not recommend highly enough.
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Review collected in partnership with this hotel
Date of stay: August 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Alcyone Hotel, Guest Services / Front Office at Alcyone Hotel Residences
Responded 1 Sept 2020
Dear Fred196264 Thank you for taking the time to tell us about your stay at Alcyone Hotel Residences. Sounds like you enjoyed yourself and took advantage of all that Portside and Hamilton have to offer. Look forward to welcoming you back again soon, Kind Regards Bernadette
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mmclose wrote a review Mar 2020
1 contribution
5.0 of 5 bubbles
Love staying here. All staff are very friendly and nothing is too much trouble. Rooms are fantastic with a river view. Can’t recommend highly enough to stay at Alcyone. The ferry is close to go into the city and the restaurants surrounding The Alcyone are all of high quality. Thank you for another wonderful stay.
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Alcyone Hotel Residences, Guest Services / Front Office at Alcyone Hotel Residences
Responded 29 Mar 2020
Dear mmclose, Thank you for choosing to stay with us here at Alcyone Hotel Residences! We are glad your stay was very comfortable and well suited to your requirements for your visit to Brisbane. Our location at Portside is perfectly positioned - only a 10 minute drive from the airport and CBD, and so many restaurants right at your doorstep. Your terrific feedback means a lot to us and we look forward to welcoming you back soon. Kind regards, Madeleine Guest Service Agent
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seandoyles wrote a review Nov 2021
1 contribution
5.0 of 5 bubbles
I would not hesitate to recommend ALCYONE as a great place to stay. This was our first stay here and we were very impressed the rooms were spacious & spotless, the bedding was extremely comfortable and the room had everything we needed for our stay. I will be back.
Read more
Review collected in partnership with this hotel
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlcyoneHotel Residences, Guest Services / Front Office at Alcyone Hotel Residences
Responded 14 Nov 2021
Dear Sean, Recommendations are the best and we thank you for that. We pride ourselves on presenting a great room, with all the comforts and a 24hr reception to look after you during your stay. See you back again soon. Kind Regards
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gretandaidan wrote a tip Dec 2022
Sunshine Coast, Australia148 contributions25 helpful votes
5.0 of 5 bubbles
"Lots of parking available for $15 a night. Walking distance to IGA and other restaurants. Great kids park across the road."
Read full review
Biz_whiz_13 wrote a tip Dec 2022
Newcastle, Australia49 contributions10 helpful votes
5.0 of 5 bubbles
"Sensational cafe downstairs for breakfast, lunch or dinner."
Read full review
Roast_lover wrote a tip Nov 2022
Queensland, Australia95 contributions42 helpful votes
5.0 of 5 bubbles
"Higher floors offer a river view. Ask for a larger balcony :)"
Read full review
Q8965QYrachels wrote a tip July 2022
Brisbane, Australia19 contributions4 helpful votes
5.0 of 5 bubbles
"Parking on site"
Read full review
Fairreview wrote a tip Apr 2022
sydney35 contributions17 helpful votes
5.0 of 5 bubbles
"Quieter rooms face the river."
Read full review
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PRICE RANGE
AU$235 - AU$308 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ALCYONE HOTEL RESIDENCES (AU$235): 2024 Prices & Reviews (Brisbane) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Alcyone Hotel Residences
Which popular attractions are close to Alcyone Hotel Residences?
Nearby attractions include Eat Street Northshore (0.3 km), Portside Wharf (0.2 km), and Sense Of Taste (0.2 km).
What are some of the property amenities at Alcyone Hotel Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alcyone Hotel Residences?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Alcyone Hotel Residences?
Guests can enjoy an on-site restaurant, barbeque facilities, and complimentary tea during their stay.
Is parking available at Alcyone Hotel Residences?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Alcyone Hotel Residences?
Conveniently located restaurants include Sono Japanese Restaurant Portside Wharf, Aamaya Indian Restaurant, and Byblos Bar and Restaurant.
Are there opportunities to exercise at Alcyone Hotel Residences?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Alcyone Hotel Residences?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Alcyone Hotel Residences?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (7.3 km), Anzac Square & Memorial Galleries (5.2 km), and Brisbane Arcade (5.4 km).
Is Alcyone Hotel Residences accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.