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4.5
#17 of 166 hotels in Brisbane
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Sage Hotel James Street is the new guy on the block in Brisbane accommodation options. Located in Brisbane trendy’s Fortitude Valley provides 93 guest rooms. Built around the iconic Queens Arms, Sage Hotel seamlessly combines the traditional façade with modern hotel interiors. This newly built hotel features fast, free Wi-Fi on unlimited devices. With multiple onsite food and beverage offerings, extensive event facilities and 24 hour reception services the hotel has everything you need for your business or leisure travel. Sage Hotel James Street will instantly connect you with the inner-city vibe of Brisbane. An immaculately presented, newly built hotel that is already steeped in history. Situated in the cultural centre of Fortitude Valley, Sage Hotel James Street is ideally located right in the thick of James St, and very close to the RNA Showgrounds, China Town, Brisbane Powerhouse,Suncorp Stadium and the Brisbane Airport which is only a mere 10 km’s away.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Location
70 James St Fortitude Valley, Brisbane, Queensland 4006 Australia
Sage Hotel James Street
953 reviews
Getting there
Good for walkers
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The Sage Hotel James Street garners acclaim for its prime location, nestled in the bustling James Street Precinct, which offers guests easy access to shopping and social activities. Many travelers commend the hotel for its exceptional service, highlighting the staff's friendliness and professionalism.
Cleanliness is a standout feature, with guests consistently noting the tidy and modern rooms. While the atmosphere is celebrated for encapsulating local culture within a peaceful setting, opinions on value are divided; some guests believe the pricing to be reasonable, yet others balk at the high room rates and parking costs.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Well-appointed
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It was comfortable, neat, tidy and in the ideal location to be able to get around Fortitude Valley/City. Ubers were easy to order and catch.
The room was great and amazing colour scheme, shower was large and had all the supplies you may want (including dressing gowns) The bed was very comfortable and they provided a range of pillows types.
Very happy with the reception staff, friendly and very accommodating. They operate 24/7 which i found very helpful.
They offer early check in (1200h) and later check out (1500h) for a additional fee which is more expensive then others near location.
Public Car parking that is located behind and under the hotel has a flat fee which is reasonable ($17) but has limited car spaces.
Overall my experience was remarkable and I will stay at another Sage Hotel again!
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Review collected in partnership with this hotel
Date of stay: December 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent 2 nights at the Sage Hotel last week during a visit to Brisbane to attend a wedding. The hotel is in James St Fortitude Valley close to eateries, markets and a variety of shops. There is secure parking under the hotel for a cost of $17 per night. A lift takes you from the carpark to the hotel lobby. There is bike hire opposite if you would like to head out for a ride. The area is also in a great location for walkers. Hotel staff were very friendly and helpful. My room was in the centre of the hotel and looked out into an internal area that contained decorative metal frames. The window was able to be opened. It was very quiet and block out curtains darkened the room making for a great night’s sleep. The room was very comfortable and spotlessly clean. There was ample room to store clothes and luggage in a cupboard in the bathroom. An iron and ironing board were there for your use along with a hair dryer, toiletries and towels. The room also contained a coffee machine and electric kettle if tea was your preference. A drawer below contained the equipment needed for the beverage of your choice. Milk was provided in the fridge. A large screen TV with access to a variety of movies was on the wall. Due to Covid bath robes, notepaper, pens etc have been removed from rooms, but are available from reception if needed. Unfortunately there are no restaurants in the hotel. I am quite happy to venture out for lunch and dinner, but would have loved to have been able to have breakfast on site. There are places nearby where breakfast can be obtained. A great hotel for a short break in Brisbane.
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Date of stay: October 2020Trip type: Travelled solo
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The small but comfortable room was perfect for a solo traveller staying in this area of the city on a mid-week night. The staff are welcoming and gave good advice regarding available parking and dining options in the immediate area (of which there are many). The available desk space/work station is quite small but didn't impact on my stay. Perfectly serviceable for one night but would take a larger room if I was there for any longer than one night.
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Review collected in partnership with this hotel
Date of stay: January 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne Ellams, General Manager at Sage Hotel James Street
Responded 18 Feb 2021
Dear H4551RDmichaelp Thank you for your kind sentiments about the hotel and its staff. We will certainly do our best to continue our service standards. We look forward to seeing you again on your next trip to Brisbane. Kindest regards, Leanne Ellams Hotel Manager
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2. Advertises pool and gym; Does not mention the fact that it's via a voucher system and located at a different location with a different business.
3. Room service was ad hoc and something missed every day, including; * cleaning cloth left in room on table * no fresh towels twice * used towels left behind even when fresh ones left *cups and glasses not replaced with clean ones * face cloth only replaced once * bath mat missing and not replaced most days * bed not made properly once; First day the bottom sheet was not even straightened. Subsequent days bottom sheet was pulled up so that 40 cm at bottom of mattress had no coverage
4. No toilet brush supplied so we couldn't clean after use; worse still, it was not cleaned during servicing either; not once, so it remained visibly dirty for several days.
5. Tubes of personal use items only replaced randomly, so sometimes product was not available.
6. Reporting deficiencies to front desk did not result in room being serviced properly. Just a mumbled apology with no eye contact. We had to request towels on our last evening.
7. Literature in room indicates a breakfast service, but upon enquiry we were referred to nearest open cafe.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip:Â The location would have been great if the ferries were running. Post floods most ferries were...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne Ellams, General Manager at Sage Hotel James Street
Responded 26 Apr 2022
Dear carlina2018 Thank you for taking the time to provide feedback from your recent stay with us. I apologise that you experienced issues with the servicing of your room during your stay, we have conducting a thorough investigation with the housekeeping to properly identify the issue. We have now identified the issue and are in the process of rectifying the issue without disruption to our future guests. Kindest regards, Leanne Ellams Operations Manager
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A wonderful place to stay! A special shout out to Kate on the front desk, who went above and beyond with her customer service, printing our documents and doing a photocopy for us. The location is excellent - right next to the trendy James St precinct, 10 min walk to Howard Smith wharves and 10 min walk to gasworks (right where you want to be!) The hotel has a lot of unexpected nice touches - like fancy MOR brand conditioner and moisturisers, free iced tea in the lobby, takeaway cocktails for sale in cute jars, and a coffee bar in the foyer. It’s also got pet friendly rooms! The rooms were comfortable, clean and modern. The bed was comfy with great pillows, the TV was massive, the WiFi worked well, and the shower pressure was great. The only thing that wasn’t great was the view out our window - we looked straight onto a cement wall. I suppose that’s luck of the draw though!
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We could not fault our stay. The staff were very helpful and the rooms were spotlessly clean and well fitted out. It was very reasonably priced compared to other hotels in the area and truely you would be hard pressed to be In a better location. Close to shops, restaurants and bars. Would highly recommend to anyone wishing to stay in the Fortitude Valley district. Honestly no complaints what ever. They were also very happy to take a booking for just one night whereas other hotels were looking for at least a 2 night stay. Great hotel - delightful staff. Will definitely stay again.
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Review collected in partnership with this hotel
Date of stay: February 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne Ellams, General Manager at Sage Hotel James Street
Responded 27 Feb 2022
Dear 1aClement Thank you for your exemplary review and rating of the hotel. I am so pleased to hear that you were able to have an enjoyable stay , they do say - location location location , which are lucky to have the all that the valley has to offer on our doorstep. We look forward to celebrating with you again in the future. Kindest regards, Leanne Ellams Operations Manager
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I requested a courtyard room as I had stayed there before - it was a nice room overlooking the rear of the premises. This time the room was very poky and claustrophobic with an internal courtyard that looked like you were looking into a prison cell with a privacy screen that was open (not private). It was not inviting at all any plants and only a cheap-looking chair and table. I didn't even use it. I paid $180 per night. On top of this, there was a lot of confusion around parking and as such, I paid parking to go in and then on top of that additional parking each time until I was told that I could get an unlimited day pass. I didn't find the reception staff inviting at all if anything the staff who checked me in was very unhelpful. I would never stay at The Sage again.
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Review collected in partnership with this hotel
Date of stay: December 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were a family of four who stayed in a deluxe twin and had a great stay. The hotel is modern and fresh, sparkly clean but not overdone. The room was large and spacious and had everything we needed, plus lots of nice extra touches, like a coffee machine, and loads of hanging, storage space, and nice bathroom products. No onsite restaurant, but close enough to many, and good room service options for local eateries. The hotel is close to great cafes and restaurants, the valley, and importantly, plenty of fun things for the kids, like the New Farm Park and child friendly Talking Toucan cafe down he street. Lots of street parking, or a 25 dollar garage. This was perfect, and good value for money. We will return next time we are in Brisbane.
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Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roam35738044693, Rooms Division Manager at Sage Hotel James Street
Responded 13 Feb 2020
Dear Fred_and_Mills Thank you for taking the time to provide feedback from your recent stay at Sage James Street. We are so pleased to see that you enjoyed our Deluxe Double room and the overall location of the hotel. We are extremely lucky to be surrounded by so many attractions and activities. Once again thank you for your rating and we look forward to welcoming you back again in the future for another stay. Kindest regards, Regards Leanne Ellams Rooms Division Manager
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This first time I looked for a hotel in Fortiude Valley I was impressed by the location and the room rate of the Sage Hotel. It certainly exceeded my expectations. We came for a business event but will return for personal visits to Brisbane.
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Review collected in partnership with this hotel
Date of stay: March 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne Ellams, General Manager at Sage Hotel James Street
Responded 17 Mar 2022
Dear PaWays , Thank you for your glowing review of your, we are so pleased to hear that you were pleasantly surprised by the hotel. We look forward to having the opportunity to welcome you back. Kindest regards, Leanne Ellams Operations Manager
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We enjoyed our stay in a King Deluxe Room for 4 nights. The room was very clean, and well equiped with a bar fridge, coffee machine, iron / ironing board and robes. We could not hear any street noise in our street-facing room on the forth floor.
The bathroom was quite spacious, with a full-sized bath and two basins. The floor to ceiling windows in the bedroom made the area feel more spacious. The balcony ran the entire length of the room, and we were lucky enough to have a view of the city.
The hotel is in a great location on James Street, with plenty of food and shopping options nearby. NoDo, King Arthur and Blue Bear Cafe all serve great coffee!
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Date of stay: May 2022
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne Ellams, General Manager at Sage Hotel James Street
Responded 22 May 2022
Dear Maria Z Thank you for taking the time to provide feedback from your recent stay at Sage James Street. We are so pleased to see that you enjoyed our Deluxe King rooms and the overall location of the hotel. We are extremely lucky to be surrounded by so many attractions and activities. Once again thank you for your rating and we look forward to welcoming you back again in the future for another stay. Kindest regards, Leanne Ellams Operations Manager
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The rooms have a small bar fridge with no freezer. There is only the coffee machine and electric jug. I’m not sure how you would manage meals over 8 days.
There are more places to choose from in the Brisbane area.
PRICE RANGE
AU$184 - AU$296 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
93
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
