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iStay River City

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iStay River City
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388 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Gympie
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed yesterday NEW

* Staff were always very polite and helpful, they were always extremely lovely. * Room and hotel was very clean but don't have much ventilation and seemed a bit musky. *We had a 1 bedroom which was actually 2 single beds together and was quite uncomfortable especially for a 4 night stay. * We were there 4 nights but had... More 

Helpful?
Thank Jenna H
Yamba, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

Stayed here for one night, Friday the 2nd of December purely because of the location. It was terrible from the beginning. On check in we were told that there was no parking left and would need to park at Wilson which was fine as the man on reception told us that the River city parking would be $25 for the... More 

Helpful?
Thank Ebonie P
Canterbury, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

By the botanic gardens and close to the main shops. A well maintained apartment with internet access. The apartment we were allocated had views of the Storey Bridge but was not very well stocked with kitchen equipment although reception did bring us up a bottle opener when we phoned to tell them. We checked in at the reception with our... More 

Helpful?
Thank Calliegirlgreen
Brisbane, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed here for one night with my partner, nice clean room with really lovely, helpful staff. We had a balcony however our view was of the building next to us so unfortunately did not get much use. The carparking was confusing to begin with so made checking in a little more difficult however that was quickly alleviated once we were... More 

Helpful?
Thank Mikaela W
Brisbane, Australia
1 review
Reviewed 1 week ago via mobile

Would not stay again! Room was not ready and late checking in, lifts have terrible worn buttons you can't read and have to press several times to engage. Bad smell of rubbish in halls. House keeping arrived early the next day and opened our door...before check out time. Very unprofessional!!! Look else where.

Helpful?
Thank jama2172
Hotel M, Manager at iStay River City, responded to this review

Thank you for choosing to stay at iStay River City and for taking the time to provide feedback on your recent stay It is disappointing to read of the issues encountered during your stay, this is not the standard we aim to achieve here at iStay River City. I sincerely apologise that the room was not ready at check-in time... More 

Brisbane Region, Australia
2 reviews
Reviewed 3 weeks ago via mobile

Close to mall. 2 bedroom unit perfect for family of 4. Spacious and clean. If you like your tea and coffee, bring your own as they only provide a couple if each. Highly recommend for short or long stay. Service not bad.

Helpful?
Thank willy808
Hotel M, Manager at iStay River City, responded to this review

Thank you for choosing to stay at iStay River City and taking the time to provide a review on your recent stay. It is very pleasing to read you had a great stay and you found the apartment to be clean and spacious for your family of 4. We are ideally located in the heart of the CBD and I... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for 2 weeks on a business trip. The apartment was a generous size and was clean with nice furnishings. Each apartment differed slightly (been other colleagues). I didn't use the kitchen but it appeared to have most things there. One night stayed a very large group of Asian students had booked in and occupied apparently the majority of... More 

Helpful?
Thank Shelby H
Hotel M, Manager at iStay River City, responded to this review

Dear Shelby, Thank you for choosing to stay at iStay River City and for taking the time to provide written feedback on your stay. It is pleasing to hear that you found the apartments to be nicely furnished, clean and spacious. It is always nice to have the extra space as well as full kitchen and laundry facilities whilst travelling.... More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2016 via mobile

Great location close to plenty of eateries and good shopping. Close to the river, Casino and gorgeous gardens. Staff we're helpful polite and efficient. The hotel itself needs a little work , the lift buttons are barely visible and our remote control for the television was so worn we didn't know which buttons did what. It's not a hotel !!... More 

Helpful?
Thank Rebecca S
Hotel M, Manager at iStay River City, responded to this review

Dear Rebecca, Thank you for choosing to stay at iStay River City and taking the time to provide written feedback on your recent stay. It is pleasing to read that you overall enjoyed your stay and found our location to be convenient and the bed comfortable. At iStay River City we pride ourselves on providing excellent customer service and I... More 

Sydney, Australia
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 October 2016

Only stayed overnight, found the rooms to be large and very comfortable. Great balcony in the room I had looking up towards centre of Brisbane and down towards Storey Bridge. Great location, surrounded by coffee shops and restaurants. Only a few minutes walk to the centre of Brisbane.

Helpful?
Thank Gary S
Hotel M, Manager at iStay River City, responded to this review

Dear Gary, Many thanks for taking the time to comment on your recent stay at iStay River City. We are pleased you enjoyed our apartments and facilities, it is always nice to have that extra space whilst travelling. It is nice to hear that you found the location was convenient to explore Brisbane. We look forward to welcoming you again... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
iStay River City overlooks the Botanic Gardens and the CBD, and offers centrally located Brisbane accommodation. Hotel apartments at iStay River City are known for their contemporary style, convenience and amazing views. With a selection of 1 and 2 bedroom apartments, each boasting full length windows, full kitchen and laundry amenities and balconies averaging 20m² to really take advantage of the views and alfresco lifestyle, iStay River City is the choice of discerning business and leisure travellers. To be able to bring you exceptionally low rates, iStay hotels offer a different and more flexible level of service. If you have chosen to stay at an "IStay" property, you will receive the best available unserviced rate. You will have the choice of cleaning service options, at an additional cost upon check in at your Hotel. If your length of stay is for more than 7 nights you will receive a complimentary full cleaning service in the middle of your stay. If you are staying more than 12 days you will receive this service every 7 days. Amenities included in iStay properties: Tea/Coffee Starter Pack, Bath Towels, Bath Mat, Soap, as well as Kitchen consumables (Tea Towel, Cleaning Cloth, Dishwashing Liquid and Powder). Amenities not included in iStay properties: Hand Towel, Face Washer, Shampoo/Conditioner/Body Lotion, Laundry Powder, Scourer and Tissues. ... more   less 

Additional Information about iStay River City

Address: 79 Albert St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $113 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — iStay River City 4.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Istay River City Hotel Brisbane
iStay River City Brisbane, Queensland
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Questions & Answers

Here's what travellers have asked, with answers from iStay River City staff and other travellers.
4 questions
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Questions? Get answers from iStay River City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a couple ask that you don't have 2 single beds together as it is quite uncomfortable.”
 of 5 bubbles jennak597, 4 Dec 2016 | Read review
“Best views from higher floors but still very noisy.”
 of 5 bubbles Calliegirlgreen, 3 Dec 2016 | Read review
“Can be a bit noisy, so try not be on main street or higher rooms”
 of 5 bubbles garysW9180ES, 10 Oct 2016 | Read review
“Can't comment still angry about our money being taken from our VISA!!”
 of 5 bubbles PaulaMareeD, 6 Oct 2016 | Read review
“Wi fit free only for 30 minutes and expensive car park at 25 Aud per day. The higher the room, the better the view.”
 of 5 bubbles Malcolml371NU, 21 Sep 2016 | Read review
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