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Oaks Aurora

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542 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Brisbane Region, Australia
Reviewed 3 February 2017 via mobile

I thought parking was included, so was shocked to be told it was an extra $50. They then told me they could do the 2 nights for $25. Then charged me $50! And they didn't allocate enough spots, which means you have to drive around for ages in the hope of finding a spot.

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Helpful?
Thank Farkorff
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. Please accept our apologies for the confusion with the carparking function. We do provide detailed information with respect to carparking across most if not all websites and other booking channels. I concur that our carparks are located over several levels. There are plenty available however and these...

Melbourne, Australia
Reviewed 31 January 2017

Our family of four were supposed to stay at Oaks 212 but when we arrived, despite having paid and even arranged parking, they didn't have our booking and didn't have a spare room for us. So the receptionist there organised for us to stay at Oaks Aurora. They put us up at short notice and gave us discounted parking. The...

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Helpful?
Thank jeelilja
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for providing feedback on your recent stay at Oaks Aurora Tower. I'm pleased to hear you were happy with your alternative accommodation after having booked another Oaks property. We look forward to welcoming you back to Brisbane in the not too distant future.

Cardiff, United Kingdom
Reviewed 27 January 2017

We stayed here for a week and had a very good experience. Lovely large apartment style room with full kitchen, dishwasher and washing/drying facilities. Balcony available to sit outside with table and chairs, although we found it was a little noisy at times. (Not at all noisy inside the apartment though). Still great to sit outside for a drink in...

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Helpful?
Thank Nightwire
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear that you enjoyed your stay and found the location of the building convenient. It sounds as though you took full advantage of things in and around the building. Thank you again for your feedback. We look forward to welcoming you back in the...

Emerald Beach
Reviewed 26 January 2017

Here for a business trip the location of Oaks Aurora was perfect to the train from the air port, Queen Street Mall and restaurants. I arrived from the airport well before check in time but staff were accommodating and let me into my room early. The hair dryer was very average so you might like to bring your own. Just...

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1Thank nynix41
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for providing this feedback on your recent stay at Oaks Aurora Tower. We appreciate your taking the time. Likewise we're pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future.

Sydney, Australia
Reviewed 24 January 2017 via mobile

I have always loved staying at Oaks properties! This was my first time at Aurora. Checking in was fun, the staff are friendly and so nice! We were given room 82, a 2 bedroom apartment facing the river. It has a beautiful view of Brisbane and the bridge. Inside though, the walls are dirty and the main bedroom has a...

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Helpful?
Thank NTMontenegro
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We appreciate your taking the time to provide this feedback. We're pleased to hear you enjoyed your stay for the most part. Obviously your comments with respect to the overall condition of the apartment are of concern. Please rest assured we'll look into and address these if...

Mackay, Australia
Reviewed 19 January 2017 via mobile

Over the past three months I've stayed at the oaks Aurora a number of times on business trips. The staff were lovely and very helpful with giving me tips on great cafes and restaurants to eat at that were in walking distance. I liked the higher levels rooms as there was no road noise from up there. Only complaint I...

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Helpful?
Thank Bonnie B
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We appreciate your taking the time to provide this valuable feedback. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future.

Brisbane, Australia
Reviewed 17 January 2017

For something different my family and I decided to get a couple of apartments in Brisbane City for Christmas Eve & Christmas day, we booked a couple of rooms and I personally stayed on the 50th floor in a executive river view 2 bedroom apartment. It was fabulous, great views, good kitchen and appliances, fantastic balcony. Staff were very pleasant,...

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Thank StaceyW70
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We appreciate your taking the time to provide this feedback. Likewise we're pleased to hear you enjoyed your stay with us. All going well we'll welcome you back in the not too distant future.

Reviewed 17 January 2017 via mobile

Myself and a group of 7 friends stayed here for a music festival! It's right in the middle of everything went for dinner and drinks at eagle pier as well as being walking distance to riverstage was amazing. The staff were professional and super considerate towards having to change our booking due to friends pulling out last minute. And even...

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Thank Kayla-simone
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay and found the building to be conveniently located. We look forward to welcoming you back for next years FOMO Festival.

Mossman
Reviewed 8 January 2017

Didn't use reception at all, except to check in. Many quick lifts but can get busy. Very clean room and comfortable bed. Great wifi (24 hours- each day of stay- no charge) and secure parking for $25 if needed. Close to Queen st mall. Can see the river. Higher up is better (we are on 28th floor) and we were...

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Helpful?
Thank MossmanJoe
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your feedback on your recent stay at Oaks Aurora Tower. We're pleased to hear that you enjoyed your stay with us and were fortunate enough to be upgraded to a river view room. We always try and fulfil special requests such as this. We look forward to welcoming you back to Oaks Aurora Tower in the not...

Reviewed 6 January 2017 via mobile

We stayed for a 3 night family getaway. Reception staff upon check in were not quite rude but not friendly either. The location is great, easy walk to the mall and ferry services. Our 2 bedroom apartment was clean and tidy but main bed was really uncomfortable. Hallways do smell a bit of garbage. Overall we had a good stay,...

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Helpful?
Thank Brodie00
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to her you enjoyed your stay with us for the most part. Apologies you didn't find the bed comfortable. All going well we can welcome you back to Oaks Aurora Tower in the not too distant future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more   less 

Additional Information about Oaks Aurora

Address: 420 Queen Street, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $137 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Aurora 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Oaks Aurora Brisbane, Queensland
Hotel Style:
#67 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Aurora staff and other travellers.
6 questions
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Birmingham UK
over a year ago
7 months ago
Tokoroa, New Zealand
6 months ago

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Questions? Get answers from Oaks Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select an alternate option”
 of 5 bubbles sheds2017, 23 Feb 2017 | Read review
“Top level floors offer better views of the Brisbane river and story bridge”
 of 5 bubbles StaceyW70, 16 Jan 2017 | Read review
“Higher room have better views, get river view. Can have parking for 25 per day- just ask.”
 of 5 bubbles MossmanJoe, 7 Jan 2017 | Read review
“Ask for a room with a view of the river, up higher is better. Book a secure car space $25 a night when you book your room.”
  • 1st bedroom
  • View from 18th floor.
  • Ensuite off main bedroom
  • Dining area
  • 2nd bathroom
  • Kitchen
  • 2nd bedroom
 of 5 bubbles melbauer2015, 1 Jan 2017 | Read review
“Ask for room on higher level to get the views”
 of 5 bubbles debbieo90, 31 Dec 2016 | Read review
5 of 5