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Oaks Aurora

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Traveller (315)
Room & Suite (147)
Pool & Beach (9)
Overview
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4.5 Star accommodation
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,040)
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1,023 results
Traveller rating
294
351
209
95
74
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LanguageEnglish
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294
351
209
95
74
Show reviews that mention
All reviews the river story bridge bedroom apartment large balcony car park eagle street pier across the road bottle shop nice apartment per night queen street mall location is fantastic high floor reception staff washer and dryer full kitchen business trip
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1 - 5 of 1,023 reviews
Reviewed 2 days ago

Rooms are run-down and neglected, bare minimum facilities are provided, staff are pushy and non-hospitable. Paid for a late checkout and were harassed multiple times by cleaning and reception staff from 9:30am. Left some belongings in the room because we were rushed out, called up...More

Review collected in partnership with this hotel
Thank Sunshine49447720893
Response from OaksAurora, Manager at Oaks AuroraResponded yesterday

Thank you for your review of your recent stay at Oaks Aurora Tower. I apologise that your stay with us was not entirely satisfactory. More importantly I apologise if you feel as though the staff were non-hospitable. In ordinary circumstances our staff provide exceptional customer...More

Reviewed 2 days ago

It was a great hotel and located near to shops and everything you'll ever need but the customer service is just so bad. They gave us noise warning even though we explained to them that it wasn't us. So we just decided to head out...More

Thank jherico a
Response from OaksAurora, Manager at Oaks AuroraResponded yesterday

Thank you for your review of your recent stay at Oaks Aurora Tower. I apologise that your stay with us did not go entirely to plan. As I'm sure you can appreciate, we have security measures in place so as to ensure that residents and...More

Reviewed 3 days ago

Overall very good however some general housekeeping could be improved. The drain in the sink in the bathroom was very slow to drain and on inspection had not been cleaned in sometime. Soap was also in short supply. It was not replenished after the first...More

Review collected in partnership with this hotel
Thank Jet22014325603
Response from OaksAurora, Manager at Oaks AuroraResponded yesterday

Thank you for your review of your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay with us for the most part. We look forward to welcoming you back in the not too distant future.

Reviewed 3 days ago

Accommodation was very good BUT,1)Was charged $30 per day for parking and whilst in room saw on a flyer parking was $25 per day made inquiries that day and was spoken to quite rudely by a female reception person so i said ill take to...More

Review collected in partnership with this hotel
Thank Road47793038001
Response from OaksAurora, Manager at Oaks AuroraResponded yesterday

Thank you for your review of your recent stay at Oaks Aurora Tower. I'm pleased to hear you found your accommodation comfortable. I apologise that you experienced difficulties with the carparking function. Likewise, I apologise that you encountered noise from a neighbouring apartment, I assume...More

Reviewed 6 days ago

Very good overall, we had to get someone to adjust the air-conditioning in the room, when the receptionist came to the room she had to get some assistance as it seemed there was no easy way to adjust it..I have already mentioned the 10% loading...More

Review collected in partnership with this hotel
Thank Nigel W
Response from OaksAurora, Manager at Oaks AuroraResponded 5 days ago

Thank you for your review of your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay overall. I apologise you experienced difficulties with your air-conditioning. Fortunately we were able to resolve this issue. On the credit card surcharge, I should...More

View more reviews
About
Description
Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of More inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Air Conditioning
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Self-Serve Laundry
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
220
Price range
USD 88 - USD 228 (Based on Average Rates for a Standard Room)
Also Known As
Oaks Aurora Brisbane, Queensland
Location
Australia > Queensland > Brisbane Region > Brisbane
Hotel class
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
220
Price range
USD 88 - USD 228 (Based on Average Rates for a Standard Room)
Also Known As
Oaks Aurora Brisbane, Queensland
Location
Australia > Queensland > Brisbane Region > Brisbane
Photos
Traveller (315)
Room & Suite (147)
Pool & Beach (9)
Dining (8)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Island_GirlOz
23 September 2018|
AnswerShow all 2 answers
Response from LazyDays4Us | Reviewed this property |
Oaks Aurora includes free wifi in some room rates (Not sure exactly which ones). Otherwise it is free for 30 minutes per day, or you can pay an extra $18 for 24 hours. Hope this helps. Enjoy.
1
Vote
Peta B
2 February 2017|
AnswerShow all 6 answers
Response from Matt P | Property representative |
Hi PetaB, unfortunately it's not possible to guarantee check in prior to the standard time of 2pm without securing the room for the previous night, but of course we'll always see what we can do. This really depends on the... More
1
Vote
Jules2211
13 January 2017|
AnswerShow all 2 answers
Response from Matt P | Property representative |
Dear Jules2211, sorry I have only just received your query. If you still need to call the hotel direct, you can contact them on 07 38389800.
0
Votes
Room Tips
"Ask for an apartment with a glass balcony barrier not concrete. If you have concrete when you sit down..."
Island_GirlOz
1 Oct. 2018
Read review
"If you can get a corner room you have 180 degree views from the mountains to the river."
Bone_Steel
19 Jun. 2018
Read review
"Ask for a high floor on the river side, the view is great"
899samil
14 Jun. 2018
Read review
"Executive level rooms have great views of Brisbane"
LukeS3071
31 May 2018
Read review
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