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68 Cordelia St, Brisbane, Queensland 4101 Australia
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About

#141 of 173 hotels in Brisbane
Location
Cleanliness
Service
Value
Menso at South Bank is a 4-star apartment style hotel in the heart of South Brisbane. This modern boutique hotel has studio rooms along with 1 and 2 bedroom apartments with full sized kitchens, air conditioning, seating and/or dining area in some units, bathroom with bathrobes, flat screen TVs, washers and dryers, free Wi-Fi (all rooms) and balconies (apartments only) The kitchens are fitted with a dishwasher, oven, cooktop, fridge, toaster and coffee machine.​ Menso at South Bank features a rooftop infinity pool as well as a deck relaxation area with BBQ area with tables and chairs. The property also has a small fitness room along with free use of bicycles. There is undercover secure car parking for our guests - a daily charge applies We are located within 5 minutes walk from South Bank Parklands - with QPAC, Queensland Museum, GOMA, Little Stanley Street's cosmopolitan strip of restaurants, bars and boutiques. Lady Cilento Childrens Hospital is a short stroll away
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Rooftop terrace
Wifi
Rooftop pool
Outdoor pool
Complimentary Instant Coffee
Complimentary tea
BBQ facilities
Baggage storage
Non-smoking hotel
24-hour check-in
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Private balcony
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
130Reviews4Q+A18Room tips
Traveller rating
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Natalie B wrote a review Apr 2022
1 contribution
I accidentally lost my room card for my hotel. I got back at 10:30pm and I called Susan who told I’d have to wait until 8:30 the next morning to be let in. It was raining, a woman, who she told to wait outside in the rain, until THE NEXT MORNING!!! Don’t ever stay here.
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Date of stay: April 2022Trip type: Travelled with friends
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Tanimun wrote a review Feb 2022
Brisbane, Australia377 contributions18 helpful votes
What a fabulous stay we had! We were a little reluctant to visit due to some other poor reviews - pleased we didn’t listen to them! Friendly staff, no issue with parking, tidy and comfortable room, quiet location with a decent outlook, lovey rooftop with great pool and good views, great aircon, nice decor, blockout curtains and good shower! We were allowed into room early and offered a late checkout too! If people are wanting better views, then they need to be prepared to pay the big dollars at other hotels! Good proximity to the train station, Southbank, Greek club, city cat and bridge across river! Would highly recommend for the price.
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Date of stay: February 2022Trip type: Travelled as a couple
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M R B wrote a review Jan 2022
Brisbane, Australia62 contributions36 helpful votes
+1
We booked this hotel for New Years Eve stay for 31st December 2021, We paid $702 for two one bedroom apartment's, however when checked in were given studio apartments. The check-in staff advised me that the rooms given was preciously what was booked in. They gave a reason that it was booked via a third party website therefore the were not responsible for the type of rooms we received. We settled in however during the late night shower in one of the rooms the shower head fell on my head and I got a bump, There was no phone numbers for housekeeping to have the shower head fixed. The next morning I explained to the reception regarding this incident and they advised me that they will inform the owner. We also parked our car in their limited car park which was ok however it filled quite fast. After checkout I received a phone call that the hote room had lost a valence from the bes,which they confirmed was found as the manager was speaking about another room. The manager did not apologise nor accepted responsibilty of the broken shower head. On 5th January I was charged $80 on my AMEX credit card < I wrote to the hotel and did not receive any reply nor I received any reply when I visited them to pick up my partners glasses which she forgot in the room. I have authorised AMEX to investigate this charge as I did not approve nor receive any extra services or product from Menso Hotel. The facility was close to the Southbank parkland which was only bonus for our stay otherwise this hotel is awful to say the least with a price tag of a five star facility! This Hotel is rum by the Manager who talks very sweetly however tries to charge customers for explained services and or products. Stay away from this place!
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: I am not sure
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1 Helpful vote
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Ann S wrote a review Jan 2022
22 contributions16 helpful votes
We loved the beautiful apartment. It had everything we needed for a comfy stay. Mini kitchen, spa bath, coffee pods and cool air con, comfy bed, blackout curtains fir a sleep in. Walk to Southbank And good restaurants. Close to city. Reception staff were great. Loved it.
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Date of stay: January 2022Trip type: Travelled as a couple
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Ruth T wrote a review Dec 2021
1 contribution
The room was essentially adequate, but was missing some toiletries and needed a more thorough clean. When I asked any question, regardless of what it was or the tone I used the manager called me a whinger. When I needed help with the TV, I was again called a whinger and was told that the manager was sorry that she rented the room to me because she knew I'd be a nuisance. I DIDN'T REALISE THAT THERE WAS NO STAFF ON YHE PREMISES AFTER CERTAIN TIMES. I wonder what would happen if a toilet broke????
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: We had a balcony and got to hear neighbours have a drunken argument.
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Lawdogs A wrote a review Mar 2021
The Summit, Australia149 contributions66 helpful votes
+1
So much to see and do at Menso. The first game we played was 'find somewhere to park while we look for reception'. This is a two heat event where you first find somewhere to safely stop (there isn't any) then a search for reception located 50 metres down the side of the building. Follow the blood red plastic carpet. The next game we played was finding a space in the Carpark below. Note well there were none. Don't be deterred though park like everyone else on corners and ramps and in wheelchair spaces and pray for the best. Room allocated now on entry we play 'what's that smell'? Is it bleach or leftover frangelico? Judges not sure but after opening room up for a while it dispersed. Then you turn on the aircon and play round 2. Round 3 was the same smell in the towels. Next event is picking all the broken glass out of the carpet. Set a personal best on this one. The shower was a water saver to be sure. I've sneezed with more pressure and volume. The bathroom cabinet is over the basin and I mean over. You lean forward to brush your teeth and doink into the door. Fun times. Now a relaxing sit on the balcony and we play 'look at that balcony just there' as other cellblocks can be reached with an outstretched hand. Dinner arrives and we wash the plates to get them clean ready to eat. No return beside the sink so good luck. Would watch some tv but it faces a wall. As you do. Time for a nap. The bed was actually very comfortable. 1.3am we awake to a group lying and sitting on the 4th floor hall down the building drinking and partying. Thankfully I'm six foot two and 120kg so after inviting all contestants to leave the building immediately this event was over quite quickly. No 24 hour reception or security on site so make a coffee And reflect on previous heat. No hot water in kitchen sink to wash up. 4am and we play 'who's being assaulted' as a resident is assaulted in the lift and out front of building and runs up street being chased. Quick chat to Queensland police and over in a jiffy. Plenty of blood in lift and out front at 7.30am next morning as public area cleaners and reception are not invited to this event. Food left in pool area from function the night before. Fence around roof looks dangerously short frankly. Notice in room saying safest place for valuables was at reception. Maybe I should have slept there. Not impressed with this one and will not be returning.
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Date of stay: March 2021Trip type: Travelled on business
1 Helpful vote
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Shiyu wrote a review Feb 2021
Brisbane, Australia201 contributions33 helpful votes
This is a tricky review to word appropriately for me. The first issue (albeit not major) was having to check in before access to car parking was available and this street and surrounds are extremely difficult to find a car park in. We checked in at reception and parked in the underground parking zone and opened the door to our room where our sense of smell was assaulted by an unpleasant strong smell which was our second issue. We went directly to reception and received polite and friendly service by the lady who expressed surprise at any residual smell after room cleaning, and quickly reassigned us to a different room without any negative body language or comment. The second allocated room on level 3 also smelled of cooking odours but not overwhelming like the first room at level one. On discovery we found the cafe at street level(which may have had exhaust vents ?? that contributed to the pervasive smell in the level one room). This cafe menu was provided for guests to consider and I suspect previous guests had consumed the spicy food, that dominated the selections, in room. There was also cooking elements and microwave in the room and cooking odours may have lingered from cooking/reheating or consuming the “in house” cafe food. Our third issue was a broken latch on our room patio that completely fell out of the wall screw holes leaving our room unsecured from the patio. We left the latch on the bench in the room. The room appeared clean (although aromatic with food odours), was well designed and good layout. The rooftop pool area was fine with a lovely outlook over a neighbouring church. We walked to QPAC via the food street and found it to be a quick and easy walk.
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Date of stay: February 2021Trip type: Travelled as a couple
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JkGehr wrote a review Dec 2020
Recife, PE5 contributions7 helpful votes
Room was not clean 5hrs after check in time. I was 1 of 8 rooms waiting. I thought I was polite by going for a walk and lunch while they sorted all the rooms out but was only ridiculed upon my return. Worst customer service interaction I've ever had. Was asked if I've ever traveled before and was belittled publicly. This was in the reception with half a dozen other people present. Manager then proceeded to berated the only cleaning lady in front of guests even though it's managements responsibility to schedule more cleaners during peak season. She also claimed that 'Covid isn't an actual issue' Money is better spent literally anywhere else.
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Date of stay: December 2020Trip type: Travelled as a couple
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Susieq wrote a review Dec 2020
Beerwah, Australia64 contributions26 helpful votes
I recently stayed in the 2 bedroom apartment and the positives were a huge wrap around balcony and spacious apartment. the staff were always very friendly and helpful but that is where the positives ended. Five of us rebooked a rollaway bed yet there was only plates, glasses etc for 4 so we had to ask for more. The room rate varies daily and can be a difference of a few hundred dollars. When I was told that the apartment is sometimes listed at $690 for the night (though we paid less) I was shocked. The outdoor settings are very worn and the "pleather dining seats" had to be replaced and the floor vacuumed to remove all the black vinyl that came off after sitting on them. Ofcourse it was stuck to our feet and clothing. A cheap green owl was one of the decorations. We also found the lift areas had a strange smell and awful decor. Often big bags of linen were waiting there to be collected. The lobby is tiny. The accommodation is a short walk to South Bank, up a small hill on the return. While the pictures look beautiful and upmarket, I felt the reality was disappointing and while I acknowledge peak season rates I don' appreciate booking for one rate only to check later and see the same room at a much cheaper rate a few days later. I did not see the pool area but some people in the lift described it as "cute.". I gave 3 stars because the staff were really nice and the location is handy.
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Date of stay: December 2020
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Lewis Y wrote a review Dec 2020
6 contributions2 helpful votes
Hotel is clean and comfortable. After hours assistance is very poor. Our room key failed to work on our return from a function late at night. It had worked at check-in and at our return after lunch, but staff made adjustments to the door lock in the afternoon while we were there and failed to check if i was ok after this. It took an hour for calls to the after hours number to be answered, and it was inferred that we had damaged the card in some way. The card was in my shirt pocket all night with nothing else to cause so called damage. No proper apology was ever made by management and a requested call not returned.
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Date of stay: December 2020
Value
Service
Sleep Quality
Room Tip: There are disabled access rooms. However, after hours service is quite poor.
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PRICE RANGE
USD 153 - USD 194 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
66
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Frequently Asked Questions about Menso at Southbank
Which popular attractions are close to Menso at Southbank?
Nearby attractions include South Bank Market (0.4 km), Cineplex Southbank (0.4 km), and Street's Beach (0.3 km).
What are some of the property amenities at Menso at Southbank?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Menso at Southbank?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Menso at Southbank?
Guests can enjoy a lounge, barbeque facilities, and complimentary tea during their stay.
Is parking available at Menso at Southbank?
Yes, parking is available to guests.
What are some restaurants close to Menso at Southbank?
Conveniently located restaurants include Spice Central Kitchen and Bar, MADO Cafe & Restaurant, and Bacchus.
Are there opportunities to exercise at Menso at Southbank?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Menso at Southbank?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (1.8 km), Brisbane Arcade (1.5 km), and Newstead House (4.2 km).
Is Menso at Southbank accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.