Menso at Southbank
68 Cordelia St, Brisbane, Queensland 4101 Australia
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About
#338 of 382 hotels in Brisbane
Location
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Service
Value
Menso at South Bank is a 4-star apartment style hotel in the heart of South Brisbane. This modern boutique hotel has studio rooms along with 1 and 2 bedroom apartments with full sized kitchens, air conditioning, seating and/or dining area in some units, bathroom with bathrobes, flat screen TVs, washers and dryers, free Wi-Fi (all rooms) and balconies (apartments only) The kitchens are fitted with a dishwasher, oven, cooktop, fridge, toaster and coffee machine. Menso at South Bank features a rooftop infinity pool as well as a deck relaxation area with BBQ area with tables and chairs. The property also has a small fitness room along with free use of bicycles. There is undercover secure car parking for our guests - a daily charge applies We are located within 5 minutes walk from South Bank Parklands - with QPAC, Queensland Museum, GOMA, Little Stanley Street's cosmopolitan strip of restaurants, bars and boutiques. Lady Cilento Childrens Hospital is a short stroll away
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
BBQ facilities
Wifi
Rooftop pool
Outdoor pool
Complimentary Instant Coffee
Complimentary tea
Baggage storage
Non-smoking hotel
24-hour check-in
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Private balcony
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
Location
90Good for walkers
Grade: 90 out of 100
108Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
68 Cordelia St, Brisbane, Queensland 4101 Australia
Getting there
Rental CarsSee car hire from USD 34/day
145Reviews4Q+A21Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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+1
We arrived on the Monday and checked in, only to be told there was no gym and parking was an extra $30 a night. We checked in and went to our room, which smelt like rotten eggs, I immediately complained and we were given an “upgrade” to another room. In this room the crockery was mismatched and chipped, the saucepan handle was broken and generally it was dusty, dirty and grubby. The bathroom flooded every time you had a 2minute shower. This is certainly not 4* , it would be lucky to be a 2* in Europe.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Avoid at all costs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed with my family for over a year, very comfortable, the rooftop pool area a great place to relax. The sunsets are divine over a glass of wine. The bar and beer garden good but not alway open. Depends on the occupancy rate of course. Cannot be paying staff to sit around for the odd person. Location fabulous to Southbank, restaurants convention, centre theatres. To the complainers get real it’s not a five star hotel. It’s a good service apartment run during business hours virtually seven days a week. The owner Susan will treat you how you treat her. I retired builder whom built Menso Hotel, that is amazing given she was a woman builder starting back from the Bjelke-Petersen era. Very few if any construction builders back in the day… and probably stands today. Good on Susan. Cheers, PB …
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Date of stay: March 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: The Menso is on a one-way busy road at the top of a hill. If you are fit and can walk, it’s not a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked this hotel without reading reviews and then had a look and was going to cancel but my daughter said to give it a go. I'm so glad I listened to her. The staff are lovely and helpful, room is perfect and nothing at all to complain about. For a 3 star, this hotel is totally fine. We are still currently here and will write more when we check out but wanted to do an early review to show that it's really not bad.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed for 3 nights on a business trip. Nothing to write home about. Didn't feel welcomed or that my custom was valued. Looks and feels like a new building. Room not serviced at all for a 3 night stay, no replenishment of supplies or clean/fresh towels. Water pressure was average, glad I've got short hair. It did the job but I wouldn't recommend it
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Date of stay: June 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Take your own toiletries
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
No hot water. Shower drain was clogged with "ropes" of hair. Crackheads down the hallway took their phone calls during the wee hours of the night in the hallway. Plenty of other hotel options in Southbank or CBD that have to be better.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We pre booked an apartment for next year for a concert that is happening and we are coming into town. All of a sudden our booking has been cancelled with this hotel claiming they are not taking booking for next year. Yet I can go onto their website and book the same apartment I had booked at a higher rate. Disgusting service.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Avoid this hotel if you can! Paid over $500 for a room that smelled of old fish and chips and was not cleaned properly. Bar downstairs was not in service and the elevator was broken when we tried to leave.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
You know those themed restaurants where the staff abuse you? If you went to one of those places and want some more, this is the real deal hotel experience! I was here for one night, travelling for work. Nobody at reception, and two of us waited outside trying to work out how to check in. Finally rang the manager and what a hoot. Hilarious woman on the other end of the phone gave me vague directions to an outdoor safe box and told me to enter a code to get my room key. She was virtually yelling at me and told me I was stupid because I couldn't follow her "simple" directions. Room absolutely reeked of bleach and aircon didn't work - and the dishwasher beeped an error code all night (until I dug into the cupboard to turn it off). I basically just slept there and left the next morning quick as I could. Great themed hotel experience and would go back for more abuse as the manager's attitude was too awful to be anything but a performance. Top notch! Overall pretty awful experience but an extra star for the entertainment.…
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I would not recommend this hotel! Below are my reasons: 1. Online it looks like an infinity pool (why I booked), reality it isn’t. Being pregnant and in the middle of summer wanted somewhere I could relax in a pool so was looking online for an Enticing one, and the pictures looked just that. Please look at photos submitted. Top is online, bottom photo reality. 2 . There was no electricity on Friday night. Manager was on the rooftop with others / friends and said kids could swim but we didn’t have electricity, so be careful. 3. No hot water for 15+ hours. Tried to have a hot shower on Friday night and Saturday morning but completely cold. Rang service desk, they said they were looking for a plumber. I mentioned what the manager told us the night before re electricity. Receptionist said she doesn’t know about that. 4. Receptionist was rude and unapologetic when speaking about electricity and hot water. Asked for manager, no manager on site and number I was given (and displayed on front desk) doesn’t return calls or voicemails when complaining. I had the right number because voicemail stated the right name. 5. Was told there were pool towels upstairs. Got out of the pool and there weren’t any for 2 days. 6. The drop off areas of the pool Started going green Sat morning. Nothing was done, Sunday it resembled Shrek’s swamp. Turns you off swimming. See photo 2 7. Reception staff couldn’t tell us where local parking was for a friend and said Google it, very unhelpful. When I went outside to meet my friend, we saw there was a Wilson’s carpark across the road for $16/day. The hotel charges $30/day. So not helpful at all. 8. I called management as directed by receptionist, left 2 voicemails over 2 days and several missed calls… did not receive a return call to discuss issues. 9. At check out, other guests were also complaining and said they wouldn’t be back. 10. No compensation or apology given for: No hot water for Friday night to Sat lunch, no electricity in pool area at night on Friday, no return call from Manager, no pool towels (we were told that they’d get cleaners onto it) and no care about the pool area (not receptionists area). 11. The attitude and responses to manager when I finally got onto her after 6 calls was disgusting. Her response was: I don’t care what people think or write. I own it and makes millions. She then decided to text me with responses…. Please see text correspondence with manager below in photos where she decided to contact me straight after our call telling me she doesn’t care. Middle 3 numbers have been blocked out by reviewer.…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Where to start... The parking is a nightmare and the entrance you take at your own risk. Water all over the floor and slippery tiles. We stayed one night, the room was nice but the service (if you could call it that) was HORRENDOUS. After I got home I notice that an additional $30.45 was taken from my credit card. I kindly emailed the hotel and asked what it was for. The response I got was anything but customer service. I was told that it was for additional nights car parking and for a bottle of wine. Neither my husband or I drink wine (and if they had of checked the garbage bin they would have seen the beer and ginger beer cans) plus we were only there for ONE NIGHT. I tried to ring numerous times to talk to someone about this but the phone was never answered and when I emailed back I was rudely told that we did stay two nights and we did consume the wine. I WILL NEVER STAY HERE AGAIN AND URGE YOU ALL TO AVOID AT ALL COSTS!…
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
USD 118 - USD 170 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
66
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Claim Your ListingMENSO AT SOUTHBANK (AU$180): 2023 Prices & Reviews (Brisbane) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Menso at Southbank
Which popular attractions are close to Menso at Southbank?
Nearby attractions include South Bank Market (0.4 km), Cineplex Southbank (0.4 km), and Street's Beach (0.3 km).
What are some of the property amenities at Menso at Southbank?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Menso at Southbank?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Menso at Southbank?
Guests can enjoy a lounge, barbeque facilities, and complimentary tea during their stay.
What are some restaurants close to Menso at Southbank?
Conveniently located restaurants include Spice Central Kitchen and Bar, MADO Cafe & Restaurant, and Bacchus.
Are there opportunities to exercise at Menso at Southbank?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Menso at Southbank?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (1.8 km), Brisbane Arcade (1.5 km), and Newstead House (4.2 km).
Is Menso at Southbank accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.