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Mantra Pandanas Darwin

43 Knuckey St, Darwin, Northern Territory 0800 Australia
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Traveller (375)
Room & Suite (263)
Dining (31)

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About

#7 of 35 hotels in Darwin
Location
Cleanliness
Service
Value
Mantra Pandanas is the perfect accommodation option for travellers who are relocating to the Northern Territory or who are on a long stay work assignment. It is also a perfect base for travellers looking to explore NT's stunning natural beauty and abundant local tourist attractions Mantra Pandanas also features two Darwin conference venues which have been designed to equally cater for small meetings right through to theatre style professional presentation. Special occasions, events, functions, weddings and conferences can also be catered for with banquet facilities for up to 140 delegates. The resort offers premium onsite facilities guests can enjoy including, Table Forty Three restaurant and bar, lagoon style swimming pool, spa and fully equipped gym. Guest services include 24 hour reception, internet lounge and business area, tour desk and tour booking service. This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
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Property amenities
Paid public parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Private balcony
Room service
Safe
Iron
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English
1404Reviews10Q+A100Room tips

Reviews
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sam a wrote a review Feb 2024
1 contribution
My wife booked us a night in the city as a treat for both us to have a kid free night and catch up with friends for dinner. Upon booking she had asked for an early check in as a condition of us making the booking, when we arrived the assistant manager who served us a the front desk was rude and condescending, said that it wasn't available until she saw the note on our booking, she then made us sit in the reception for half an hour, without informing us of what was happening and ignored us while she served other guests. Pool and gym were both closed - were not made aware of this when we booked, the pool facility was one of the main reasons we chose this hotel. 1 out of three lifts working and 1 of the front doors out of order, stinking fly blown bins left directly outside the lifts in the car park. We got to our room and found it in a disgusting state - visible cum stains and hand prints on the headboard of the bed, cigarette burns in the carpet, scratched up table and fridge, bathroom did not match the photo's on website - large rain showerhead pictured - cheap standard one in place. Reported to assistant manager on front desk, who reluctantly transferred us to a different room, which was clean, but again did not meet the advertised picture on the website. Only two pillows and two sheets on the bed, no blanket available, no bottled water in the fridge or room, very poor water pressure out of all taps, hallways stank of mold, lift was filthy, tried calling for room service only to be told the restaurant was closed - advertised as 24/7 Hotel staff and in particular the assistant manager were rude, did not appear genuine in anyway about the concerns we raised, did not offer any discounts, services or anything else to make up for the way we were treated or for the disgusting manner we found our room and the overall condition of the hotel. 16 years living in Darwin and I have never seen anything this bad, we will be telling others of our experience and would not recommend to anyone that they stay in this hotel. Disgusted and disappointed.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Terence Lee, General Manager at Mantra Pandanas Darwin
Responded 1 week ago
Dear samaF295KZ, We deeply apologise for all the inconveniences you experienced. I would be grateful if you could please contact me via the hotel reception as I would like to discuss your stay further with you so that we can make improvements. Sincerely, Terence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gabriella B wrote a review Jan 2024
1 contribution
Stay was okay, staff were a bit abrupt. I walked past this tray ( and it was still there when I checked out today) on level 7. Makes me think the cleaners don't bother to clean. If it has that amount of mould on the food, it's been there for ages. Room and hallway smelt of mould too. More needs to be done here.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sally D wrote a review Jan 2024
1 contribution
Our Mantra Pandanas apartment was everything we needed for our stay. Clean and comfortable and we had a great view/balcony over the city and harbour. Great location to everything in CBD Darwin. Bed was comfortable, however only 2 pillows were provided and they were not a great quality.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Pool under renovation until further notice, which was a negative as it was extremely hot and a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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glennomeister wrote a review Nov 2023
Wellington, New Zealand513 contributions140 helpful votes
+1
Made a great choice coming here. I booked probably back in January for this stay late October, and with it not being peak tourism season or school holidays got a great price for a one bedroom apartment with sea views, balcony, and daily breakfast included. There were a heat (cold!) pumps in the bedroom and living area to keep us cool. So good. I think the location was great, it's not right next to anything of note but it's not far from a lot of stuff, e.g. waterfront, information centre and bus interchange, Mitchell St area and supermarkets, and the southwest strip of parkland that's great to see sunsets from. Handy tip - closest bottle store is on the side of The Cavenagh Hotel, in a little unnamed lane/driveway between Cavenagh St and Litchfield St. The Litchfield St end is opposite Tim's Surf & Turf, a place you wouldn't normally stumble across and would have checked out if I was staying longer.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Terence Lee, General Manager at Mantra Pandanas Darwin
Responded 25 Nov 2023
Dear Glennomeister, We are delighted that you enjoyed your stay and our convenient location. Thank you for your review and we look forward to your next visit. Sincerely, Terence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jaxc0 wrote a review Oct 2023
Darwin, Australia12 contributions
Well appointed room, helpful staff. Shame the pool is still not ready as I read on booking.com the renovation was to finish in July but on arrival I was told it’s not ready until December. Air con need replace as well not keeping up with Darwin wet season conditions
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Terence Lee, General Manager at Mantra Pandanas Darwin
Responded 25 Nov 2023
Dear jaxc0, Thank you for your review. We are glad that you enjoyed your stay. However, we apologise that the pool was not available and unfortunately, we have now been advised by the contractor that the works will take longer to complete for several reasons. We look forward to welcoming you again soon. Sincerely, Terence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kurt B wrote a review Oct 2023
4 contributions2 helpful votes
Was very happy with our overnight weekend stay. The location was very convenient, only a few steps to restaurants and clubs. The room was nice and clean with provisions of toiletries and coffee making facility. The request of an ocean view and late check out was promptly granted, thank you. Check in and check out was fast and efficient. Aircon was little noisy for a quiet night sleep but overall, we had a good stay.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Terence Lee, General Manager at Mantra Pandanas Darwin
Responded 28 Oct 2023
Dear 909kurtb, We very much appreciate your comments regarding your recent stay. It’s always a pleasure to receive positive feedback and we will share your comments with our team. We hope to welcome you again soon. Sincerely, Terence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg D wrote a review Oct 2023
1 contribution
Six night stay in a one bedroom apartment. The location is great and the view was good. We had a lovely week. As for the hotel - a mixed bag: I agree with other comments here that communication at/before booking was not great. I didn’t realise the pool was out of action or that there was no daily housekeeping service. For $300/night I expect housekeeping - I had come from a competitor’s apartment hotel in Darwin for work and daily housekeeping was no problem there so when staff said it’s “since covid” it was a feeble excuse. I will say that staff were generally very helpful with requests. As for the pool, we took advantage of free passes to the wave pool and that was awesome and made up for the lack of hotel pool. The room was fine - a good size, excellent shower. We could hear plumbing during the night from other rooms but not too bad. We enjoyed our time. One thing I will say - why do so few hotels seem to be have actual double beds? It’s always two singles pushed together! Overall, I had a great week and enjoyed the stay but not sure it was worth the price.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don’t expect perfection and you’ll have a great time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Terence Lee, General Manager at Mantra Pandanas Darwin
Responded 28 Oct 2023
Dear gregdA3871RX, Thank you for your review. We are glad that you enjoyed most of your stay with us. However, we deeply apologise for the miscommunication about the housekeeping service - the accommodation packages that we have do not include daily housekeeping and this is not because of covid or since covid. In fact, this has been in place about two years before covid. I will personally speak to each team member to ensure that they are communicating the proper information to our guests. Though we do not offer a daily housekeeping service, our team would gladly top up amenities, refresh towels and remove rubbish upon request. We hope to welcome you again in future. Sincerely, Terence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peggy B wrote a review Sept 2023
Sydney, Australia3 contributions1 helpful vote
As a Platinum member staying in several Accor Hotels as well as other brands around the world, this hotel stands out because of its excellent customer service. The hotel is also clean, comfortable and at a convenient location. Special shout out to Renu, who goes above and beyond to make your stay very pleasant. Will be returning soon. Thank you.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Terence Lee, General Manager at Mantra Pandanas Darwin
Responded 24 Sept 2023
Dear peggyb869, We greatly appreciate your feedback and are pleased that you enjoyed your stay with us. Your kind words towards Renu is a valuable recognition to her commitment in always doing her best to delight our guests and we will be sharing this with our team. We look forward to welcoming you again soon. Sincerely, Terence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jelle#388 wrote a review Sept 2023
2 contributions
Location is prefect to see darwin. Acommodation is getting a bit outdated. Not worth the 4,5 star to me. But the room is tidy and spacious. The views are also nice if you have seaview. Beds are good. Aicon couldnt keep up with the heat, and is located above the bed. Breakfast is good.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Terence Lee, General Manager at Mantra Pandanas Darwin
Responded 24 Sept 2023
Dear Jelle54, Thank you for your review. We are glad that you enjoyed your stay with us. However, we apologise that the Air conditioning unit did not perform as it should and we have also taken note of your comments about the accommodation needing an update. We look forward to welcoming you again soon. Sincerely, Terence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave D wrote a review Aug 2023
2 contributions
One of the worst hotel experiences I had in a long time. Travelling with 3 others on business. Rooms not ready at check in. Staying on different floors and elevators won’t let me go above my floor to colleagues rooms. Room/elevator card stopped working half way through stay. No room cleaning service if staying under a week. Pool out of commission. Staff not really that keen to help with issues. I won’t be back.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Terence Lee, General Manager at Mantra Pandanas Darwin
Responded 27 Aug 2023
Dear davedS7080ZY, Thank you for your review. We apologise that your stay did not meet your expectation. I have shared your comments with the relevant managers so that we can address them accordingly to improve our guest experience. However, it is true that the key to the room can only provide access to the floor where the room is located and this is for security reason. We understand the inconvenience that this may have caused. In regards to the housekeeping service, please be advised that even though there is no daily service, our team would top up amenities, refresh towels and remove rubbish upon request. We are sorry if this was not properly communicated to you upon arrival. We hope to have the opportunity to welcoming you back in future for a much-improved experience. Sincerely, Terence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$141 - AU$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra pandanas darwin, mantra pandanas hotel darwin
LOCATION
AustraliaNorthern TerritoryTop EndDarwin
NUMBER OF ROOMS
336
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MANTRA PANDANAS DARWIN (AU$141): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Mantra Pandanas Darwin
Which popular attractions are close to Mantra Pandanas Darwin?
Nearby attractions include Crocosaurus Cove (0.4 km), Parliament House (0.5 km), and Breakout NT (0.1 km).
What are some of the property amenities at Mantra Pandanas Darwin?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Mantra Pandanas Darwin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mantra Pandanas Darwin?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Mantra Pandanas Darwin?
Conveniently located restaurants include PepperBerry Restaurant, Kurt's Cakes, and The Rabbit Hole.
Are there opportunities to exercise at Mantra Pandanas Darwin?
Yes, guests have access to a fitness centre during their stay.
Is Mantra Pandanas Darwin located near the city centre?
Yes, it is 0.2 km away from the centre of Darwin.
Are any cleaning services offered at Mantra Pandanas Darwin?
Yes, dry cleaning and laundry service are offered to guests.
Does Mantra Pandanas Darwin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mantra Pandanas Darwin?
Many travellers enjoy visiting Burnett House (1.9 km), The Old Town Hall (0.4 km), and Survivors’ Lookout (0.5 km).
Does Mantra Pandanas Darwin have any great views?
Yes, guests often enjoy the harbour view available here.