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DoubleTree by Hilton Hotel Esplanade Darwin

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DoubleTree by Hilton Hotel Esplanade Darwin
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1,037 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Esplanade Darwin
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Showing 1,000: English reviews
South Melbourne, Australia
Reviewed 9 January 2016

For a Hilton Hotel and four stars at that, the hotel was not what we expected. The staff were wonderful but we weren't very happy with the standard of our room. The bathroom was very dated and our toilet was dirty on arrival. The sheets also had multiple stains on them. The overall feel of the hotel was it was...

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Helpful?
1Thank KLK2114
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Kate K Thank you for your review. We are sorry to learn that your stay was not to your expectations. We do have complimentary WiFi thoughout our public spaces and it is complimentary in all of our guest rooms for our HHonors guests who do book direct. Once again, thank you. We hope to be able to welcome you...

Singapore, Singapore
Reviewed 8 January 2016

Hotel was clean and organised. But it did not provide ice bucket for 4 hours despite 3 personal visit to reception counter amid re-assurance of it coming "soon". Welcome cookies were fantastic. Nevertheless, staff was friendly.

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Helpful?
1Thank JTam2004
Orlando, Florida
Reviewed 8 January 2016

Reasonable rates, nice employees and a friendly atmosphere but the place is getting a bit old and really needs a complete remodeling. The place is clean but is tired looking and showing its age. Good location with several places to eat within walking distance. They do have a restaurant on site as well plus a swimming pool and a self...

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Helpful?
2Thank Mr_Objectivity
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Mr_Objectivity Thank you for your comments. It is great to see that your stay overall was an enjoyable one and that while our hotel is older, that you found the hotel to be clean and utilised all of our facilities. Once again, thank you. We do hope that we have an opportunity to welcome you back one day soon....

Tokyo
Reviewed 7 January 2016

Accomodation is a bit hit and miss, but usually it's well priced. Fantastic pool and reasonably nice food, but the staff, they make the place, especially the breakfast staff. Have stayed multiple times. Also has a good rewards system.

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Helpful?
6Thank SmrTokyo
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear SmrTokyo Thank you for your feedback, it is most appreciated. Our team work hard to deliver the best possible service and we really do thank you for taking the time to recognise our service. Our pool area is fantastic and definitley one of the best in Darwin. Once again, thank you. We do hope to have the oppotunity to...

Cleethorpes, England
Reviewed 7 January 2016

This was a nice hotel in a central spot near the local attractions, bars and restaurants, but I do have to say that certain things weren't as I would expect them to be in a Doubletree. The hall carpet was really marked and looked really dirty in quite a few spots. The rooms were fine, but the impression of the...

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Helpful?
1Thank swampduckgy
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear swampduckgy Thank you for your comments and it is good to see that overall your recent stay was an enjoyable one. I note your comments about what we could have done better and have shared them with the team. Once again thank you. We do hope that we see you again should your travels bring you back to Darwin....

Brisbane, Australia
Reviewed 5 January 2016

Was very satisfied with our stay at hotel, it was well located in town and within easy walking distance to most things. The rooms were very quiet, but it was a bit hard to find our room as the numbers do not follow sequence.

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Helpful?
6Thank Terrence Q
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Thank you for your comments Terrence Q. We are very pleased that you enjoyed your time at our hotel. Our location is very central to everything and is a great base to enjoy the sights of Darwin and surrounding areas. Once again, thank you. We do hope to be able to welcome you back to us one day soon. Kind...

Sydney
Reviewed 5 January 2016

Upon arrival we were told the amount we had paid online was for territorians only and we had to pay an extra $30per night. After already paying in full with no cancellation we had no choice but to stay and pay the extra which turned out to be nearly $200. Then the room key given to us was for an...

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Helpful?
1Thank Hayley M
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Hayley M Thank you for your review and I apologise for the issues that you encountered during your recent stay with us. We have contacted the third party website that you made your reservation with to ask them to make the terms and conditions of the Territorian booking more prevelant in order to eliminate the issue that you encountered....

Melbourne, Australia
Reviewed 4 January 2016

This hotel is very well located, right on the Esplanade in central Darwin. The hotel is clean, comfortable with a lovely pool and restaurant area. The staff are extremely friendly and make this hotel feel like a home away from home. I stayed in early January and it was outstanding value for money. Highly recommend.

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Helpful?
7Thank Sara C
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Sara C We are delighted that your stay with us was such a good one and that you enjoyed all aspects of your visit. We appreciate your comments and do hope to be able to welcome you bak to us one day soon. Kind Regards Carey Osborne

Reviewed 4 January 2016 via mobile

Recently booked for an overnight stay. The building and room need overhaul. The decor in the lobby and even our hotel room are outdated. But overall clean. Nice pool but didn't totally enjoy swimming because it was raining non-stop that week.

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Helpful?
Thank DenxaDementia
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Thank you for your comments DenxaDementia While our hotel is older, I am happy to read that you found it to be clean. Our pool area is great and I am sorry to learn that you were not able to enjoy it due to the rain that came through over the Christmas period. Once again, thank you for your comments...

Darwin, Australia
Reviewed 3 January 2016

Not the greatest stay I've ever had, or even one remotely imagined in a Hilton hotel. Found that the room was very dated and certainly not well equipped in terms of cooling requirements in Darwin in the Wet season (read extremely hot and humid season). Had to request a pedestal fan as the air con was really bad and basically...

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Helpful?
Thank BSarahRaeH
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear BSarahRaeH Thank you for your comments and we are disappointed to learn that your stay was not what you had hoped for. While our hotel is older, this does not excuse the service that we provided and it appears that we struggled to deliver our usual levels of service. Please accept our sincere apologies for this. BSarahRaeH, we do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set next to Darwin Entertainment Centre and overlooking the Esplanade, the welcoming DoubleTree by Hilton Hotel Esplanade Darwin is only a 15 minute drive from Darwin International Airport and offers easy access to Stuart Highway. The hotel is within walking distance of the city centre, many major businesses and government offices and historic attractions like the War Memorial and Parliament House. This Darwin hotel is perfect for both business and leisure guests, offering excellent business and recreation facilities, beautiful ocean views and a dedicated team of friendly staff. We will even greet you with our delicious fresh-baked cookie upon arrival. All of the comfortable guest rooms at this Darwin Esplanade hotel feature modern amenities, including spacious work areas and high-speed internet access. Upgrade to a suite for stunning harbor views and a separate living area. Studio lofts are also available. Host a successful event at this Darwin hotel with six flexible meeting spaces, including a grand ballroom, all with the latest A/V equipment. Cool down with a dip in the impressive outdoor swimming pool – the largest in Darwin. Dine al fresco on the sun-soaked terrace of our poolside restaurant and bar, Aqua, where you can enjoy dishes prepared with Mediterranean and Territory influences. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Esplanade Darwin

Address: 116 Esplanade, Darwin, Northern Territory 0800, Australia
Region: Australia > Northern Territory > Top End > Darwin
Price Range: $102 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Esplanade Darwin 4*
Number of rooms: 197
Reservation Options:
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Hotel Style:
#12 Luxury Hotel in Darwin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Esplanade Darwin staff and other travellers.
5 questions
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Winchester, United Kingdom
over a year ago
Orlando, Florida

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Questions? Get answers from DoubleTree by Hilton Hotel Esplanade Darwin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a guaranteed water view and I dont mean the pool, buts thats better than nothing”
  • This is taken looking at an angle, you would not see this looking straight out
  • When did these phone sockets get phased out?
  • Luxury Shower cubicle not even a screen
  • How bad is this for a sofa?
  • View from the Loft bedroom, nice wall
  • Brown on yellow, yummy colour scheme
  • Thats all the furniture folks!
  • Upstairs downstairs
 of 5 bubbles RichardC891, 7 Dec 2016 | Read review
“none are good”
 of 5 bubbles bluecat072016, 6 Dec 2016 | Read review
“Balcony with a view to watch the awesome NT sunsets.”
 of 5 bubbles 364leannel, 27 Nov 2016 | Read review
“check if the phone in the room works”
 of 5 bubbles janesS6848MZ, 13 Nov 2016 | Read review
“join the club and get free wifi.”
  • Darwin waterfront
  • crisp clean and quiet
 of 5 bubbles KateC999, 18 Oct 2016 | Read review
5 of 5
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