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Crowne Plaza Alice Springs Lasseters

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Crowne Plaza Alice Springs Lasseters
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934 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Alice Springs Lasseters
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Showing 868: English reviews
California
Reviewed 10 May 2016

Well, it IS an oasis in the red center- and as a result lost of folks are partying. The pool was deafening...kids, adults, etc, etc. At first we were disappointed in a room facing the car park- turns out it was MUCH quieter. Noise from the hall way- we were near and end with an exit door- would also get...

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Helpful?
1Thank a s
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear a s, Thank you for taking the time to review your recent stay with us. Firstly please accept my sincere apologies for not meeting some of your expectations. To assist us with giving more specific feedback, we would appreciate the opportunity of discussing your stay in more detail – please contact me at your convenience on 08 8950 7785...

Adelaide, Australia
Reviewed 9 May 2016

Room was immaculate. Reception friendly and helpful. When I ran out of milk they were happy to accommodate and promptly sent 3 cartons up. Michael, the shuttle driver was extremely attentive as I nearly left my handbag behind at the foyer. he noticed it and picked it up. Bravo! to all the team there. Having a table and two chairs...

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Helpful?
Thank 800danaz
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear 800danaz, Thank you so much for your lovely feedback. My team and I take pride of your comments and I will make sure to pass it on. Your comment regarding the selection at Casbah has been taken on board and our Executive Chef will look into it. We look forward welcoming you again!! Kind regards, Coralie Petit Front Office...

Melbourne Australia
Reviewed 6 May 2016

This is a large hotel made up of 5 blocks. We were in block 5 at the back of the hotel which is great if you have a car as it can be parked in the rear carpark with close access to your room. Security is very good as you have to swipe your card to access the block and...

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Helpful?
Thank 6hitusa
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear 6hitusa, Thank you so much for choosing to stay at Lasseters Hotel and for taking the time to write a feedback. We look forward to welcoming you for your next visit to Alice Springs. Best Regards, Coralie Petit Front Office Manager

Reviewed 5 May 2016 via mobile

I stayed at the Lasseters from 25-27 April 2016. Peaceful stay, beautiful surroundings, clean and airy rooms. Reception staff were very courteous and helpful. Good buffet breakfast. Close to other amenities such as conference centre. Good parking and lighting.

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Helpful?
Thank Jasmine H
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Jasmine H, We really value your commendable response. We are really happy that you have enjoyed your time and stay with us. We look forward to welcome you back again whenever you around in Alice Springs. Best Regards Coralie Petit Front Office Manager

Melbourne, Australia
Reviewed 5 May 2016

Clean tidy and staff very helpful. Our room was ready on arrival and once we mastered how to get to our room it was great. The hotel is in blocks so if you are in block 5, don't unpack your bags at the front of the hotel as there is a back carpark. They have a great pool with a...

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Helpful?
Thank tracetotravel
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear tracetotravel, My team and I are thrilled by your appraisal on our hotel. We definitely look forward for you next visit to the hotel. Best Regards Coralie Petit Front Office Manager

Reviewed 5 May 2016

Spent two nights @ Lasseters on a work trip. Had a premium room and was pleasantly surprised by the spaciousness of the room. Shower was good, pressure adequate and water nice and hot. Drinking water was a little unpleasant, I suspect that is just Alice Springs in general and nothing to do with the Lasseters facilities. It was the cumulation...

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Helpful?
1Thank Tracy W
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Tracy and Steve W, Thank you for your feedback and bringing to our attention that the room light was flickering, we had fixed it now. If you intend to come back at Lasseters, I would recommend you to book one of our Premium Rooms which are very newly built and designed beautifully. Also, I do apologise for the high...

Marlow, United Kingdom
Reviewed 30 April 2016

Stayed for two nights. Rooms very comfortable, good laundry room, fabulous pool area, good buffet breakfast. I highly recommend this hotel and would happily stay here again. Shuttle bus available which is preferable to an half hour walk into Alice Springs.

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Helpful?
1Thank Joan W
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Joan W, Thank you for sharing you stay experience with us at Lasseters Hotel. It is wonderful to hear that you took comfort whilst in our care and that we could provide you with a truly Lasseters experience. I do appreciate you choosing to highly recommend us and I look forward to welcoming you back again soon! Best Regards,...

Perth, Western Australia, Australia
Reviewed 28 April 2016 via mobile

Working in the desert during the day made this a welcome respite on the two evenings I was away. Didn't expect to get to Alice Springs on this trip so to stay here was tremendous. Staff excellent on arrival and with good numbers on hand to deal with several check-ins at once. Nice big pool and rooms whilst not brand...

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Helpful?
1Thank Paul T
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Paul T, We are delighted to receive your favourable review of your recent stay at Lasseters Hotel Casino. Thank you in particular for highlighting our excellent staff. This is great to hear as we pride ourselves on providing an exceptional customer service. My team and I look forward to the pleasure of having you stay with us again for...

Jindabyne, Australia
Reviewed 27 April 2016 via mobile

Stayed here for 3 nights from the 22-25 April with my mum. After arriving at 7pm on the bus from Uluru the check in was fast and the staff were very friendly. Our room (deluxe room) was amazing and very large. The bathroom had a bath and shower and was modern. We had a ground floor room with a little...

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Helpful?
1Thank Tori B
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Thank you for your excellent review, Tori B. We're pleased that you wouldn't stay anywhere else in Alice Springs! Thank you for choosing Lasseters Hotel Casino. We look forward to welcoming you back soon. Sincerely, Coralie Petit Front Office Manager

Launceston, Australia
Reviewed 25 April 2016

My husband attended a work meeting at Lassiters in Alice Springs and we stayed for two nights. Rooms were very comfortable and modern! Facilities are excellent. The food service in the main restaurant was a little haphazard when we there and my breakfast cappuccino wasn't great but having said that I would stay here again.

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Helpful?
Thank Louise C
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Louise C, Thank you so much for taking the time to write such a good review of your stay – it is greatly appreciated. Although there were a number of positives with your stay, I was disappointed that the food service did not hit the mark nor did the the breakfast cappuccino. Please accept my apologies. Rest assured that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 

Additional Information about Crowne Plaza Alice Springs Lasseters

Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: $124 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Alice Springs Lasseters 4.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Lasseters Hotel Alice Springs
Crowne Plaza Alice Springs Lasseters Northern Territory
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Alice Springs Lasseters staff and other travellers.
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Questions? Get answers from Crowne Plaza Alice Springs Lasseters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great service”
 of 5 bubbles Traveller_from_yorks, 16 Mar 2017 | Read review
“Join the IHG group and work towards Elite status for upgrades”
 of 5 bubbles Ourpoeticprince, 15 Feb 2017 | Read review
“Although there are higher grade bedrooms, the basic room with balcony was more than adequate.”
 of 5 bubbles brianwR6658FB, 12 Feb 2017 | Read review
“Pick a room with a view of the MacDonnell Ranges.”
 of 5 bubbles JBoice, 5 Feb 2017 | Read review
“Ask for Block 5”
 of 5 bubbles dkcoll, 17 Jan 2017 | Read review
5 of 5