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Aurora Alice Springs

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Traveller (134)
Room & Suite (88)
Dining (3)
Overview
  • Excellent12%
  • Very good42%
  • Average30%
  • Poor11%
  • Terrible5%
Travellers talk about
“todd mall”(125 reviews)
“red ochre”(32 reviews)
“central location”(41 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (1,070)
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337
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88
41
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126
337
250
88
41
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All reviewstodd mallred ochrecentral locationundercover parkingmiddle of towneasy accesstodd riverbuffet breakfastshort stayayers rockstayed nightskings canyonaliceulurucampingdesert
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11 - 15 of 842 reviews
A TripAdvisor Member
11
Reviewed 24 February 2018

Online photos and the lobby give a good impression of this hotel. I stayed on 2 separate nights, the second room was even worse than the first with old fittings not represented in the photos. Both rooms had lots of stains and marks. Neither room...More

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
Response from Management_Aurora, Front Office Manager at Aurora Alice SpringsResponded 11 March 2018

Dear Sir/Madam, Thank you for taking the time to review your stay at the Aurora Hotel. We are sorry that the experience you had with us, did not live up to your expectations on this occasion. Please accept our apologies for this. If you would...More

Reviewed 18 February 2018

Rooms clean and spacious. Staff professional. Busy with bus groups who overran the property and took over the pool and restaurant which was a tad annoying. Great central location walking distance from city centre, restaurants, shops, banks, info centre.

Review collected in partnership with this hotel
Thank Angelry_1
Response from Management_Aurora, Front Office Manager at Aurora Alice SpringsResponded 21 February 2018

Dear Angelry_1, Thank you for taking the time to provide such valuable feedback following your recent stay. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel soon. Kind regards, Aurora Management

Reviewed 17 February 2018 via mobile

When checking out on the Sunday we could not find one of the two keys we were given was missing. We were told this would cost us $275. Monday morning the key was found and at 0748 telephoned reception and advised not to call locksmith...More

Thank Marilyn S
Response from Management_Aurora, Front Office Manager at Aurora Alice SpringsResponded 18 February 2018

Dear Marilyn, Thanks for taking the time to put up a review regarding your recent stay with us. As emailed before we are sorry for the inconvenience caused due to the miscommunication and as mentioned before the refund has already been processed back to you...More

Reviewed 16 February 2018

Very nice hotel just in town Centre. Ideal to visit attractions and close to bar and restaurants. In Todd street heart of Alice Springs. Recommended also if you are starting tours in Uluru and outback

Review collected in partnership with this hotel
Thank abogli371992
Response from Management_Aurora, Front Office Manager at Aurora Alice SpringsResponded 21 February 2018

Dear Abogli, Thank you for taking the time to provide such valuable feedback following your recent stay. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel soon. Kind regards, Aurora Management

Reviewed 11 February 2018 via mobile

The Aurora seems to really polarise opinion. Our experience was somewhere in the middle. Not the friendliest check-in we’ve ever had but equally it was quick & efficient. Similarly the room wasn’t the most luxurious but it was clean, comfortable and everything worked. So if...More

Thank Trinigasman
Response from Management_Aurora, Front Office Manager at Aurora Alice SpringsResponded 21 February 2018

Dear Trinigasman, Thank you for taking the time to provide such valuable feedback following your recent stay. We are happy that you enjoyed parts of your stay and we are sorry if you did not have the best check-in experience and we shall look into...More

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About
Amenities
Top amenities
Room Service
Pool
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
USD 81 - USD 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 81 - USD 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (134)
Room & Suite (88)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Cheryl K
19 February 2017|
AnswerShow all 3 answers
Response from JudyOliver | Reviewed this property |
We had a large Mitsubishi 4 wheel drive (Pajero) and there was plenty of room height-wise but it was a bit tight width-wise. I would recommend using the hotel car park if you can for security, but if not, there is quite a... More
1
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Roy B
24 March 2015|
AnswerShow all 8 answers
Response from Cheryl M | Reviewed this property |
There is a car park underneath and whilst it is not lock up, I think you would say it is fairly safe. We walked through it a few times and the only people we saw in there were people either getting into or out of their own... More
1
Vote
Room Tips
"Ask for an executive room"
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"Avoir rooms 200x as there is no lift"
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"Make sure to eat at the restaurant (The steak was so good & perfectly cooked)."
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"try not to get a room near the workshop"
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