Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Since our last visit almost exactly 12 months ago there have been considerable improvements all over the park and especially to the Cabins. Van sites are extraordinarily well grassed, trees have been trimmed and access to facilities regulated. Being picky the worst I can do is suggest to management the following : 1. Maintanance to the road surface upon entering the park is well overdue. 2. Wifi service is woeful. I was told by staff that the Wintersun WiFi is a free service and that I should therefore accept what I get. Not good enough ! The patheticly slow speed available is so poor in this day and age that it would be preferable not to offer it at all.
Read more
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Being fair here I must say that caravaners and Campers would find Wintersun OK as the grounds and ammenities are fine but it is those wanting to stay in a cabin who need to be aware that they won't be getting what they pay for. I booked a Studio Cabin 5 weeks in advance of arriving only to be put into a cabin seriously below standard. When I complained I was told it was all they had left ! I was also informed that if not satisfied I could go elsewhere. Not likely as we arrived late Saturday afternoon on a day when there was a major event on in town that evening. The cabin was VERY tired with flooring which looked as though it had been set upon by an axe weilding maniac. Better was to come in the bathroom where the floor was rotten and spongy and the floor covering loose. The shower curtain rail was completely past it with rust. Security was not one of this cabins strong points as the security screen door was missing its latching mechanism which meant of course that there was NO security. VERY disappointing treatment, especially since I have patronised Wintersun over 20 years but not again.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Inspect the cabins before paying your tarrif.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly helpful staff. Secure aircon cabin with all the mod cons. Cabin room was clean & ready to occupy. Fridge, microwave & TV worked perfectly. Perfect for a good night's rest after a long drive. I accidentally left my portable radio on the bed when I checked out early but the staff returned it to me when I checked in again 2 days later. Wifi very slow. $105 per night.
Read more
Date of stay: October 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff here are very rude and interruptive when trying to make a booking and cancel a booking. Cancellation fees are charged even when canceling due to covid restrictions beyond your control. These fees are charged without notice or the option of a credit given. Disgraceful management.
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alison Armstead, Owner at Wintersun Caravan Park
Responded 7 Aug 2021
Thank you for your feedback regarding our park. In these turbulent times when border closures are becoming a common occurrence, making an online booking through a third party and paying for the full accommodation cost in advance does incur a degree of risk of having to cancel or defer the stay, which most people are prepared to take. There are fees involved with these types of booking which we have kept as low as possible during this pandemic. I am sure we are all looking forward to being able to travel unimpeded before too much longer.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hadn’t stayed in this park before, so thought we’d give it a try. I found the lady at reception to be quite brusque in my interactions with her but other staff were fine. The park is handy to the Telegraph Station and Anzac Hill (both pleasant walks), and we also walked into the mall a couple of times. There’s also an IGA close by. The place feels secure (razor wire will do that for you), with a boom gate and front gates that are shut each night. I had a problem with the lack of bins - only two locations, one near the pool and the other by the camp kitchen. Great showers - hot, with good pressure.
Read more
Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our cabin was very comfortable and clean. The bedding was excellent, and the ensuite was better than many others we have used. The park is situated in a convenient location, short drive to the town centre and close to the old telegraph station. The security is excellent with a sliding electric gate which is shut at 6pm and operates with your boom gate code. Razor wire is on all external fencing. The staff were very friendly and accommodating. We definitely would stay here again.
Read more
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful little park. Very secure & we feel really safe here. The facilities are immaculate in both cleanliness and maintenance. Added bonus is a few potted herbs near the camp kitchen for use by guests. Loving it here
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â A good base for visiting Alice Springs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We loved this caravan park. Great location, secure fencing. Bathrooms were exceptionally clean! Lots of beautiful big trees. Washing lines available for hanging clothing. Nice swimming pool. Very quiet and peaceful. Staff were friendly and helpful. Well priced.
Read more
Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the park a couple of times while exploring Alice Springs and nearby. We had a drive through motor home site. All facilities you would expect. Toilets and showers were very clean Convenient to the main town centre
Read more
Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent a week here with our caravan. Staff friendly, facilities clean and regularly serviced. Centrally located with an IGA just 300 metres away. You can walk into town, or catch a public bus. The only downside is the BBQs in the camp kitchen, they are very slow to heat up.
Read more
Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed there last month and all sites seem to be powered. Comments in Wikicamps confirm this. We had upgraded to a cabin so can't comment on what the sites up the back are like. Should be okay for a night, it is secure as front gates close at night.
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
