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Oaks Goldsbrough Apartments

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2,174 Reviews from our TripAdvisor Community

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Showing 2,110: English reviews
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Sydney, Australia
Reviewed yesterday NEW

The Apartment was clean . Had two bedrooms , Full Kitchen . 2 Bathrooms.Lots of room . Room Type was called Penthouse . The hotel is a very old building and the rooms interior needs to be updated. The hotel is in a great location only a short walk to Darling Harbour shops

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Helpful?
Thank darren2060
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

When I arrived I asked if the room allocated to me was in a quiet position and the reception staff consulted their computer and announced they had moved me from level 2 where the noise level might be an issue from people coming and going to the 5'th level to a quieter room. Well the room I was moved to...

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Helpful?
Thank Foodie1724
Melbourne, Australia
Reviewed 2 days ago NEW

The Oaks is an old wool warehouse that's been converted to 500 apartments. It's well-placed to walk into central Sydney if you prefer to be on foot (about 15 mins to Town Hall train station, and 45 mins to the Sydney Opera House). The room we had was well-equipped with a good kitchen, fridge/freezer, electric hob, oven and microwave, plus...

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Helpful?
Thank RetiredBritsAbroad
Perth, Australia
Reviewed 3 days ago NEWvia mobile

The people at reception are lovely but the place is so disorganised! Multiple errors in my breakfast voucher meant calls to reception to confirm and even after that I couldn't have breakfast before giving my talk at the convention centre! Not happy. Also really not impressed that despite the premium price wifi is not included 😡 Will find somewhere else...

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Helpful?
Thank Sigarni16
FO M, Front Office Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for sharing your experience at Oaks Goldsbrough Apartments. I would like to apologise for your dissatisfaction regarding your stay. In regards to the Wi-Fi service this is through a third party private provider and thus has additional charges. I will be sure to take your comments onboard about breakfast issue and ensure such instances are not repeated for...

Reviewed 4 days ago NEWvia mobile

I've stayed here twice before, each time has been great. The 1br Apartments I've stayed in have always been clean and comfortable. The laundry is a bonus as you can keep up with clothes and not have to pack so much, when in my case I was there for several nights. Rooms/facilities could use a slight update, but for the...

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Helpful?
Thank Warren S
FO M, Front Office Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for taking the time to share your positive feedback. I am very pleased that you enjoyed your stay and found the location and facilities provided to be an added benefit. We look forward to welcoming you back in the future.

Reviewed 4 days ago NEWvia mobile

Stayed in multiple apartments in Sydney before. This is the worst. Pros: Near darling harbour. Cheapest apartment near to ICC. Booked 4 nights for business. 5-10min to walk to ICC & darling harbour through a carpark. Walking distance to CBD. Near light rail station. Easy journey from airport. Check in was ok. Room is spacious. Helpful staff. Cons: Old, dated...

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Helpful?
Thank genotype1b
FO M, Front Office Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for post and feedback regarding Oaks Goldsbrough apartments. I am sorry to hear that your expectations of the Hotel were not met. I will be sure to take your comments onboard about the maintenance issues raised and will discuss them with the Department Head for further rectification and will ensure such instances are not repeated. We have an...

Reviewed 5 days ago NEWvia mobile

The room was adequate, bed hard. Don't move any furniture as the don't clean under things. Extension cords and multi plugs used to provide bedside lighting. Asked them to book early am taxi- they didn't. Room service cleaning- made bed, left rubbish on bench and didn't replace tea or milk. Called reception 8 x no answer. Got redressed and went...

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Helpful?
Thank Ruth H
FO M, Front Office Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for sharing your experience at Oaks Goldsbrough Apartments. I would like to apologise for your dissatisfaction regarding your stay. I will be sure to take your comments on board about the housekeeping and reception issues raised and will discuss them with the Department Heads for further rectification and will ensure such instances are not repeated . It is...

Reviewed 6 days ago NEW

I didn't enjoy my stay here.. The rooms were extremely out dated and claustrophobic with windows that barely opened a crack (it felt like maybe someone had tried to jump out or something??), the pool area is super weird (in some side room that had temporary walls that looked like they had been there for a long time...), the reception...

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Helpful?
Thank Tua W
FO M, Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for sharing your experience at Oaks Goldsbrough Apartments. I apologise that the room allocated did not meet your expectations. The apartments are allocated on the day of arrival however staff has always been proactive in offering the best solution of moving to a better suited apartment for any such guest concerns. I will take your comments on board...

Sydney
Reviewed 6 days ago NEWvia mobile

I said after my last visit 3 years ago, that I would never stay again. I should have listened to myself. Firstly the positives. It's a great location for Darling Harbour, the rooms are big. There is a kitchenette with a microwave a d fridge freezer. It has a really powerful shower Now the negatives It's not clean The furnishings...

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Helpful?
Thank FrequentStuart
FO M, Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for your post. I am deeply concerned by the issues you raised regarding your parcel. I will be sure to personally address this with all members of the staff and remind them that we are all here for customer service as it is an essential attribute of our business. We take pride in ensuring every guest has an...

Brisbane, Australia
Reviewed 1 week ago

Advantage: close to the harbour Disadvantages: had to pay for internet, internet was extremely slow, unsafe walkways - barricades were broken, crappy customer service (at least the attendant when I was there)

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Helpful?
Thank chriselled96
FO M, Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for taking the time to share your post. I am sorry that your expectations were not met. We have an ongoing refurbishment process of our apartments. We are aiming to lift the overall standard by modernising these rooms and bringing them inline with the 4 star standards at of Oaks vision. I have spoken to all the staff...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Goldsbrough Apartments, offer central Sydney accommodation in an architecturally renovated historic landmark building. Situated in the hub of Darling Harbour and combining the charm and elegance of the 1800’s, with all the modern amenities for your business or leisure stay.With a magnificent neo-classical facade, original tallow wood floors and exposed ironbark columns featured throughout the hotel, as well as views from many of the rooms over the skyline of Sydney and one of its major attractions, Darling Harbour, Oaks Goldsbrough Apartments stands out. ... more   less 

Additional Information about Oaks Goldsbrough Apartments

Address: 243 Pyrmont St | Darling Harbour, Sydney, New South Wales 2009, Australia
Region: Australia > New South Wales > Sydney
Price Range: $198 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks Goldsbrough Apartments 4*
Number of rooms: 325
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Also Known As:
Oaks Goldsbrough Apartments Hotel Sydney
Hotel Style:
#86 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Goldsbrough Apartments staff and other travellers.
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Questions? Get answers from Oaks Goldsbrough Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at Penthouse”
 of 5 bubbles darren2060, 26 Feb 2017 | Read review
“Ask for one with good soundproffing”
 of 5 bubbles RetiredBritsAbroad, 25 Feb 2017 | Read review
“Just not worth it.. If you do stay take sanitiser...”
 of 5 bubbles snmp68, 16 Feb 2017 | Read review
“The Penthouse rooms are quiet and have views.”
 of 5 bubbles S283GFkiml, 15 Feb 2017 | Read review
“I was on level 10. Think that was about as high as they go”
 of 5 bubbles Miss-Millie-23, 15 Feb 2017 | Read review
5 of 5