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Fraser Suites Sydney

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#30 of 179 Hotels in Sydney
Certificate of Excellence
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Fraser Suites Sydney
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859 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Sydney, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Just finished a few days visit. Can highly recommend Fraser suites! We were really comfortable in a one bedroom apartment with kitchenette. We requested a high level with view & were not disappointed. Hossain from guest services put us on the top level & even managed some fireworks for the first night! The customer service was of a very high... More 

Helpful?
Thank K T
Melbourne, Victoria, Australia
Level Contributor
3 reviews
Reviewed 2 days ago NEW

The room was nice however, for the price I would have expected better facilities. For an over $400 a night room, there was no free bottled water. There was also no USB outlets which given the variety of hotels now available in Sydney, is a real let down. I asked the staff to store some sample products for me in... More 

Helpful?
Thank Nicholas P
Greater London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

Great facility, Very decent size rooms much better than any hotel, great location with lots of Asian cuisine in the area. Decent gym with pool and sauna. Seamless check in. I had a late flight but had to check out by 12 midday, was allowed to come back after work to use the pool and the shower facilities, nice touch.... More 

Helpful?
Thank Clive8888
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this review

Greetings Clive8888, Thank you for taking the time to share your experience with other travellers. I am glad that you discovered we are a great alternative to staying in a traditional hotel room. I appreciate the decision must have been difficult as there are many hotels to choose from so we are happy you have chosen us. We appreciate having... More 

Melbourne, Australia
1 review
Reviewed 4 days ago NEW

Doesn't want to pay the deposit bank after promising it'll be an immediate transaction after check out. I would not recommend for any one that doesn't have hotel booking experience to book with them. No cancelation. And money talks at this hotel

Review collected in partnership with Frasers Hospitality

Helpful?
Thank 398sanns
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this review

Dear 398sanns, Thank you for posting your first review on Tripadvisor. It is my pleasure to explain our pre-authorisation procedure at the Fraser Suites Sydney. In line with many hotels in the CBD we do ask our guests for either a credit card authorisation covering their room accommodation plus incidentals. We at Fraser Suites Sydney have more value added in-room... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

On check-in the staff were friendly and helpful. The suite was large and had nice views of the city, but looked a little worn in places. The gym was well equipped, but the pool was not heated so not very nice to use. The sauna was not functional during our visit, but we were offered complimentary wine as compensation. Parking... More 

Helpful?
Thank Sam W
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this review

Dear Sam W, Thank you for reviewing your most recent stay at the Fraser Suites Sydney. We are glad you have enjoyed your “getaway” at Fraser Suites. Our very spacious room and modern facilities and location is very convenient and has an advantage of being close to the CBD and transport. We are pleased you were able to enjoy the... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We stayed on Level 39 in room 06 and I can still remember how I felt when I walked in and saw the room for the first time. It is amazing!!!! The view is truly breathtaking-I never wanted to leave. Every staff member gave me 5 star service, nothing was too much trouble. They even called me 5 minutes after... More 

Helpful?
1 Thank Liz S
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this review

Compliments of the Season Liz S, Thank you for your feedback from your stay. We appreciate your kind words about our comfy and modern rooms with stunning views and our overall ambience and design. We are fortunate to have such guest-focused team who are focused on offering a high-quality experience at an exceptional value. It’s delighting to know when we... More 

Sydney, Australia
1 review
Reviewed 1 week ago

Due to the following circumstances our stay was not pleasant, this was due to the shower head dislodging and hitting me while taking a shower, when asked to have maintenance to have it repaired whilst we were out, on return of eight hours later it was not repaired. We were offers to change rooms (not an up grade) however this... More 

Review collected in partnership with Frasers Hospitality

Helpful?
Thank 451lyndsaym
Tatenda M, Front Office Manager at Fraser Suites Sydney, responded to this review

451lyndsaym, Thank you for sharing your experience. i understand that our Assistant Manager was recently in contact following your stay with us. Our team is very focused on making things right, while we try our best to do it right the first time, we always try to recover well and although not mentioned in the offer of a room move,... More 

Toronto, Canada
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago via mobile

Spent a few nights at the hotel and was overall pleased with the service and accommodation, as well as value for money. Check in was professionally handled and we could use the leisure centre facilities to freshen up since the room wasn't ready. Initial impressions of the room was that it needed to be freshened up - walls and floor... More 

Helpful?
Thank Xania_TO
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this review

Dear Ciru_TO It was wonderful having you stay with us while in town. Thank you for taking the time to review your most recent stay at the Fraser Suites Sydney. It is always a pleasure and a point of celebration to read positive guest experiences. I am delighted that we made some lasting memories during your visit and that our... More 

Level Contributor
86 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago

Excellent. This is the word I can give. It was exactly what I want in the hotel for business trips - space, kitchen, study, nice couch, soft bed and pillow, and bath! Location was excellent too - 5 min to the office center of the Sydney CBD. This was the BEST hotel I stayed in this country. I will not... More 

Helpful?
Thank Sho D
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this review

Greeting Sho D, We are pleased that you found us and that we were able to live up to the expectations. It is to our immense delight that you had a wonderful stay with us.Your experience is what I wish for everyone visiting our city. We strive to be the home away from home for our guests and delighted that... More 

Melbourne, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Due to a last minute travel necessity for work I had to stay at Fraser Suites with a colleague. The room itself was nice with a big comfy bed and large bathroom and nice added extras including- Bathrobe, hand soaps, hair dryer etc. Those are the only positives that I had to say about my stay. The hot water was... More 

Helpful?
Thank holsmc
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this review

Dear holsmc, Please accept my sincere apologies for the issues you experienced. It is clear that something went wrong and we missed the mark greatly. Your experience on your visit is certainly neither acceptable nor indicative of our high standards our customers hold us to and I am confident that we can deliver an exceptional experience on your next visit.... More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Fraser Suites Sydney ~ deluxe 5 star rated and multi-award winning serviced apartments located in Sydney's central business district and next to Darling Harbour. Accommodation ranges from studios, one bedroom suites, two bedroom suites or stunning duplex penthouses, embodied in a striking glass tower. The building is complemented by modern design elements, with decor and furnishings that evoke a sense of Manhattan style. Guests enjoy complimentary access to an inspiring leisure centre featuring a fully equipped gymnasium, spa, sauna and heated pool. Breakfast is served daily on the Mezzanine level and room service is available in the evening. Guests may stay overnight, a week or even longer, as many of our suites offer a full galley kitchen (incl stove top, oven, microwave, dishwasher, cutlery and crockery), washing machine, dryer, dining table and lounge area.Guests can immerse themselves in a kaleidoscope of shopping, cinemas, entertainment, restaurants, bars, banks, corporate headquarters, supermarkets, picturesque walks, theatres and children's activities all within walking distance from the front door. ... more   less 

Additional Information about Fraser Suites Sydney

Address: 488 Kent St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $238 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fraser Suites Sydney 5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Fraser Suites Sydney Hotel Sydney
Fraser Hotel Sydney
Sydney Fraser Hotel
Hotel Style:
#23 Business Hotel in Sydney
#30 Family Hotel in Sydney
#30 Luxury Hotel in Sydney
#43 Romantic Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Sydney staff and other travellers.
15 questions
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Questions? Get answers from Fraser Suites Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High levels with views & quieter.”
 of 5 bubbles KT684, 1 Dec 2016 | Read review
“Modern spacious home away from home in the centre of expensive Sydney CBD”
 of 5 bubbles shod535, 23 Nov 2016 | Read review
“Choose a room on a top level to avoid noise.”
 of 5 bubbles Nadar7, 9 Nov 2016 | Read review
“High floor. corner suite”
 of 5 bubbles Mita_Djoko, 3 Nov 2016 | Read review
“floor to ceiling windows, full body mirror, quiet room.”
 of 5 bubbles utsana, 31 Oct 2016 | Read review
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