Castlereagh Boutique Hotel, Ascend Hotel Collection
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Castlereagh Boutique Hotel, Ascend Hotel Collection
169 Castlereagh St, Sydney, New South Wales 2000 Australia
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Avg. AU$178 /night, 12/1 - 12/2
AU$419
per night
AU$288
per night
AU$156
per night
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3.5
#108 of 194 hotels in SydneyLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
The Castlereagh Boutique Hotel is an elegantly restored, heritage-listed property ideally located in the heart of Sydney's commercial, retail and entertainment centre. The Castlereagh Boutique Hotel has a variety of public bars and dining areas to suit the needs of casual visitors and hotel guests. No stay at the Castlereagh would be complete without dining in the splendor of Cello's Restaurant, our Grand Dining Room, one of the last of its kind.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Banquet room
24-hour security
Baggage storage
24-hour check-in
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Coffee / tea maker
Minibar
Flatscreen TV
Complimentary toiletries
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Russian, Chinese and 3 more
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Sydney Airport
8.5 km•
See all flights
Town Hall
4 min•Sydney Trains
St James
5 min•Sydney Trains
Rental Cars
651 Restaurants
within 0.5 kilometers
970Reviews17Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Enjoyed our two night stay. The location is great with restaurants and shops and Hyde park within a five minute walk. We walked to the Sydney Opera house easily to have lunch. Easy to get to Hop on Hop off bus which was great.
It is an older building and the room was smallish but clean. Good free wifi. If you want a strong shower flow this is not for you . I mentioned it to the front desk and was told due to older building and water restrictions, all rooms are the same . The bathtub was excellent and my 6 ft frame fit easily for a bath.
We did not have time to try the food options they offer.
I enjoyed the lock feature with your key on the elevator which restricted anyone having access to rooms on floors 6 and up .
It is an older building and the room was smallish but clean. Good free wifi. If you want a strong shower flow this is not for you . I mentioned it to the front desk and was told due to older building and water restrictions, all rooms are the same . The bathtub was excellent and my 6 ft frame fit easily for a bath.
We did not have time to try the food options they offer.
I enjoyed the lock feature with your key on the elevator which restricted anyone having access to rooms on floors 6 and up .
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DenisR-Castlereagh, Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 16 Feb 2020
Dear therivs, Thank you for having chosen to stay at the Castlereagh while on your recent visit to Sydney. I was very pleased to learn that you appreciated our prestigious location and facilities. We aim to make each stay at the Castlereagh as comfortable and memorable as possible and it is truly a pleasure to know that in this way we participated in making your visit enjoyable. I hope the future reserves many more opportunities for you to stay with us as we look forward to welcoming you once again! Best Regards Denis R The Castlereagh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros:
Great location - right between Museum and St James stations - very centrally based with shops, restaurants and cafes all around.
It has a nice regal/heritage feel to it and beautiful scent upon entering the lobby area. Excellent shower and the room was very clean and had extra storage closet.
Wifi worked well, nice selection of teas and the small book collection inroom was very cool.
Staff were kind enough to give us a late check out which helped after having a late night in the office.
Cons:
It wasn't acknowledged that we were there for a special occasion.
The room was very tight and kept hitting our legs on the bed frame.
Didn't like that the A/C is literally facing directly at you on the bed and the rooms were not soundproof so you could hear the housekeeping going through the rooms during the day.
Overall, centrally based property that is good value - but you do get what you pay for and nothing more.
Great location - right between Museum and St James stations - very centrally based with shops, restaurants and cafes all around.
It has a nice regal/heritage feel to it and beautiful scent upon entering the lobby area. Excellent shower and the room was very clean and had extra storage closet.
Wifi worked well, nice selection of teas and the small book collection inroom was very cool.
Staff were kind enough to give us a late check out which helped after having a late night in the office.
Cons:
It wasn't acknowledged that we were there for a special occasion.
The room was very tight and kept hitting our legs on the bed frame.
Didn't like that the A/C is literally facing directly at you on the bed and the rooms were not soundproof so you could hear the housekeeping going through the rooms during the day.
Overall, centrally based property that is good value - but you do get what you pay for and nothing more.
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Date of stay: April 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denis Rodin, Guest Services / Front Office at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 29 Apr 2022
Dear Charlene, Thank you very much for taking the time to write on TripAdvisor few notes regarding your recent stay at the Castlereagh. I’m delighted to learn that you’ve enjoyed your time with us and that we made your Sydney holidays special and memorable. We look forward to welcoming you back, hoping that the future stores many more opportunities for you to stay with us. Greetings from Sydney! Denis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we arrived and went to our room, renovations were being done to the room below ours so we had to yell at each other to be heard over the jack hammering. We were told to go away for a couple hours and the workers would be gone. When we came back, the fire alarm went off and we couldn't get to our room. Once we were in the room, we discovered it was very small. We kept hitting our shins on the end of the bed trying to navigate between the bed and the TV set/cabinet. My husband hit his head on the bed head during the night thinking the bed was bigger than it was. It was a double, but a small double bed. I almost fell out of the bed just turning over during the night.
The room had all the amenities needed like a tea service, refrigerator, hairdryer etc but not much space to store anything. The bathroom had a 1/2 sink. Yes, it is a boutique hotel but we have stayed in many others which had more space and charm. The food at the hotel was good and the staff friendly. The location is great, right in the heart of the CBD. I do not think it was great value for money though.
The room had all the amenities needed like a tea service, refrigerator, hairdryer etc but not much space to store anything. The bathroom had a 1/2 sink. Yes, it is a boutique hotel but we have stayed in many others which had more space and charm. The food at the hotel was good and the staff friendly. The location is great, right in the heart of the CBD. I do not think it was great value for money though.
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip:Â Check out the room beforehand. Maybe there are bigger rooms than the one we were allocated.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DenisR-Castlereagh, Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 24 Jan 2020
Dear dellwood2015, Thank you for having chosen to stay at the Castlereagh and for sharing your review on your experience. I was very sorry to learn that you were not completely satisfied with your last stay and I would like to thank you for having said exactly what you felt was not perfect as this allows us to constantly improve upon our services. I will bring your comments to the attention of our management and trust you will find our services much more to your satisfaction upon your return. We look forward to welcoming you back to the Castlereagh so that we may provide the unforgettable stay we are renowned for! Sincerely, Denis R
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Step back in time and stay at The Castlereagh ... Character and plenty of it ! When you enter the Castlereagh Boutique Hotel .... just a couple of dozen meters from St James Station slap bang in the middle of the centre of Sydney city ... you are stepping back several decades to a time of elegance. The establishment has aged gracefully and has some beautiful (and unexpected) features. Chesterfield sofas abound, art decor features dominate, whilst its past connection to The Masonic Club is still very obvious. The Reagh Public Bar is a great start for an elegant relax over the bars 'featured' cocktail.
Dine formally in the beautiful Grand Dini9ng Room - Cello's Restaurant - arguably Sydney's finest and grandest dining room.
Despite (and likely because of) its age, Castlereagh (it opened in 1927) is very well looked after and maintained throughout.
It's also extremely good value ... don't forget your dinner suit ;-) !
Dine formally in the beautiful Grand Dini9ng Room - Cello's Restaurant - arguably Sydney's finest and grandest dining room.
Despite (and likely because of) its age, Castlereagh (it opened in 1927) is very well looked after and maintained throughout.
It's also extremely good value ... don't forget your dinner suit ;-) !
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Date of stay: September 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Book it ... revisit the past ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Brasch, General Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 3 weeks ago
Dear Brian, Thank you for your wonderful words. My team & I work exceptionally hard to not only maintain the building but see ourselves as custodians for it's future. Whenever we make decisions on upgrades, we keep the heritage of the building front of mind so that members, guests and visitors will enjoy this unique building and experience for many more years to come. We look forward to seeing you again. With kind regards Paul Brasch General Manager NSW Masonic Club (est. 1893) & Castlereagh Boutique Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The last time I stayed at the hotel I was less than impressed but cannot say the same of my recent stay in the midst of the Coronavirus Pandemic. My room was large and comfortable with all the usual amenities and the bathroom of generous proportions. Nothing was any trouble for the staff from check-in who assisted me greatly to the friendly restaurant staff who made eating at the hotel memorable and the staff who cleaned my room and took care of my needs on a daily basis. A very special mention must be made of Brett on reception who went above and beyond with his compassion and understanding which was exceptional to say the least in this troubled time. Thank you so much. I will definitely stay again in the future at the Castlereagh Boutique Hotel whenever that might be.
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Date of stay: March 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DenisR-Castlereagh, Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 12 Apr 2020
Dear Dianne B, I am delighted that you enjoyed your recent stay with us We want to hang our hats on delivering exceptional service and experiences that are truly memorable, totally genuine and incredibly attentive throughout and your brilliant feedback. It is very encouraging indeed. A flawless experience is exactly what we would want to achieve for all our guests, especially in this challenging times. It was a pleasure to have you stay with us and I hope to welcome you back very soon! Stay Safe Denis R The Castlereagh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel prides itself on its staff, and it should, they are incredible and make sure that guests are well catered for.
Coming back to this hotel is like coming home wether you stay in an older room or one of the fun and hip newly renovated rooms I do love the new rooms but the older rooms also have new mattress’ so the beds are incredibly comfortable, even in the smaller rooms.
But the best think about this hotel is coming into the amazingly ornate foyer and being greeted by Armindo, Pink, Dennis or Olivia and the other staff who all make you feel like you are the most important guest they have ever had at the hotel. Other places could learn from them
Coming back to this hotel is like coming home wether you stay in an older room or one of the fun and hip newly renovated rooms I do love the new rooms but the older rooms also have new mattress’ so the beds are incredibly comfortable, even in the smaller rooms.
But the best think about this hotel is coming into the amazingly ornate foyer and being greeted by Armindo, Pink, Dennis or Olivia and the other staff who all make you feel like you are the most important guest they have ever had at the hotel. Other places could learn from them
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DenisR-Castlereagh, Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 14 Mar 2020
Dear travelveryoften4, Thank you for your superb review. It is with great pride and dedication that I and my colleagues strive to make the Castlereagh the unique hotel it is renowned for, particularly due to our excellent standards of efficient yet friendly service. I am very pleased to know that we achieved our goal and that you truly appreciate our work. I do hope you will return to stay at the Castlereagh in the near future as we all look forward to welcoming you back for another memorable stay in the heart of Sydney Best Wishes Denis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at the Castlereagh was a very pleasant one, the room was comfortable and very clean. The hotel is in a great spot in the middle of the CBD and still quiet. Transport via the light rail is only 2 streets away and a train only a few minutes walk. The only downfall is that the parking isnt in the hotel but 1 street away. We used the Bar & restaurant and found the staff friendly and food very nice. We would recommend the Castlereagh Boutique hotel to our family and friends without hestitation.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DenisR-Castlereagh, Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 24 Jan 2020
Dear Debby19792020, Thank you for your review. We are delighted to read that you enjoyed your recent stay with us and very pleased that you would recommend the Castlereagh so highly. We want to hang our hats on delivering exceptional service and experiences that are truly memorable, totally genuine and incredibly attentive throughout and your brilliant feedback which is very encouraging indeed. A flawless experience is exactly what we would want to achieve for all our guests! It was a pleasure to have you with us and I hope to welcome you back very soon! Kind regards Denis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful boutique hotel located in Castlereagh St, easy walk to Circular Quay, The Rocks, QVB, Westfield, Darling Harbour.
Clean, friendly staff, nothing was too hard.
We stayed in a double room which was sufficient for our needs, aircon, toiletries, tea, coffee, TV, iron and ironing board. Lifts were quick and quiet.
Book direct with the hotel.. this helps them out as well!
Accepts the NSW Government Stay Vouchers
Clean, friendly staff, nothing was too hard.
We stayed in a double room which was sufficient for our needs, aircon, toiletries, tea, coffee, TV, iron and ironing board. Lifts were quick and quiet.
Book direct with the hotel.. this helps them out as well!
Accepts the NSW Government Stay Vouchers
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Date of stay: March 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denis Rodin, General Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 26 Mar 2022
Dear caintoad, I was very pleased to learn from your review that you thoroughly enjoyed your recent stay at the Castlereagh. I hope you will have many more future opportunities to return to the Castlereagh, as we look forward to welcoming you back for another unforgettable stay in the heart of Sydney! Best Regards, Denis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for one night in a Deluxe King Luxe room - it was fabulous. Bed and pillows were so comfortable and there was no noise from other guests or the surrounding area. The staff were attentive and very cognisant of COVID-19 requirements, meaning we felt very safe staying there.
This will be our new accomodation of choice in the city. Can’t recommend it more highly.
This will be our new accomodation of choice in the city. Can’t recommend it more highly.
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Review collected in partnership with this hotel
Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denis Rodin, General Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 7 Nov 2020
Dear keljm1975, I am delighted that you enjoyed your recent stay with us and very pleased that you would recommend the Castlereagh so highly. We want to hang our hats on delivering exceptional service that is truly memorable, totally genuine and incredibly attentive throughout your brilliant feedback. A flawless experience is exactly what we would want to achieve for all our guests! It was a pleasure to have you stay with us and I hope to welcome you back very soon! Warmest regards Denis The Castlereagh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amongst the hustle of the city, this beautiful hotel captures the atmosphere of a bygone era. The staff were so welcoming and yes the rooms are small but the decor, furnishings and the little touches like some books to read, and shortbreads in the evenings give it even more personality. Will definitely stay again.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denis Rodin, General Manager at Castlereagh Boutique Hotel, Ascend Hotel Collection
Responded 10 Apr 2021
Dear Guest, I would like to thank you for having chosen to stay at the Castlereagh during your recent visit to Sydney and for taking the time to share comments about your experience. I was very glad to know that you completely enjoyed your time here, particularly due to the strategic central location of our historic establishment, which does indeed allow easy access to Sydney’s monuments and downtown area within walking distance. Thank you for commenting on the courteous and professional service provided by our staff. It will be a pleasure to share such kind words of praise with all of our personnel whom truly endeavor to make every stay at the Castlereagh as memorable and comfortable as possible. I was also pleased to know that you were very happy with your accommodations, which combine an elegant décor with luxurious comfort. I hope you will have many more opportunities to stay with us and thank you once again for all of your compliments! Sincerely, Denis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just a few min in an Uber
The RR station is one block over. Very close. I am not sure where the theatre is.
Unfortunatrly not but we have an arrangement with Secure Parking for $55 overnight. This is exceptional value in the Sydney CBD. Please let us know 1 hour prior to your arrival if you would like to book a space. 92841000.
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PRICE RANGE
AU$176 - AU$315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castlereagh boutique sydney
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
83
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingCASTLEREAGH BOUTIQUE HOTEL, ASCEND HOTEL COLLECTION (AU$176) - 2024 Prices & Reviews (Sydney) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Castlereagh Boutique Hotel, Ascend Hotel Collection
Which popular attractions are close to Castlereagh Boutique Hotel, Ascend Hotel Collection?
Nearby attractions include Mission Escape Pitt St (0.4 km), Volle Jewellery (0.2 km), and Virtual Room: Virtual Reality Sydney (0.4 km).
What are some of the property amenities at Castlereagh Boutique Hotel, Ascend Hotel Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Castlereagh Boutique Hotel, Ascend Hotel Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Castlereagh Boutique Hotel, Ascend Hotel Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Castlereagh Boutique Hotel, Ascend Hotel Collection?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Castlereagh Boutique Hotel, Ascend Hotel Collection?
Conveniently located restaurants include Primi Italian, The Baxter Inn, and Fortune Village Chinese Restaurant.
Is Castlereagh Boutique Hotel, Ascend Hotel Collection located near the city centre?
Yes, it is 0.3 km away from the centre of Sydney.
Are any cleaning services offered at Castlereagh Boutique Hotel, Ascend Hotel Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Castlereagh Boutique Hotel, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Castlereagh Boutique Hotel, Ascend Hotel Collection?
The staff speaks multiple languages, including English, French, Italian, Russian, Chinese, Indonesian, and Bulgarian.
Are there any historical sites close to Castlereagh Boutique Hotel, Ascend Hotel Collection?
Many travellers enjoy visiting State Theatre (0.2 km), Anzac Memorial (0.4 km), and St. Mary's Cathedral (0.4 km).