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The Ultimo

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The Ultimo
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720 Reviews from our TripAdvisor Community

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Showing 682: English reviews
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East Preston, United Kingdom
Reviewed 2 days ago NEW

Great staff really friendly and nice rooms. Breakfast at Jamaica Blue was good and staff there very helpful and kind. My only gripe was there was no drawers or hanging space for clothes in my room so lived out of my case for four days.

Review collected in partnership with this hotel
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Helpful?
Thank Nikki G
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi Nikki, thanks for the great review and your feedback. It always helps for when we look at working on the rooms again. Regards, Scott

Seoul, South Korea
Reviewed 3 days ago NEW

We stayed for a week. It was more expensive than I like to spend, so prrior to reserving I wrote to ask specific questions. One was about the elevator- will it be fixed when I am there? "Yes, it should be working while you are here." was the answer but not the reality. It is far from operational. Hotel laundry?...

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Helpful?
Thank boolbada
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi boolbada - thank you for this very detailed review. I'm sorry that the delay to our lift and laundry caused you issues during your stay. Both the lift and the guest laundry are fully functional now. Regards, Scott

Canberra, Australia
Reviewed 5 days ago NEW

The team at Ultimo are friendly and helpful, they offered to carry bags, they supplied Parking directions , they were fantastic. Hotel is close to International Convention Centre (ICC) and City Centre. I would stay there again

Review collected in partnership with this hotel
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Helpful?
Thank gordons497
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi Gordon - thank you for the great feedback, I really appreciate it. Regards, Scott

Melbourne, Australia
Reviewed 6 days ago NEW

This quirky hotel under new ownership, will ask for your star sign on check in and provide relevant signage for the door e.g. DND sign beware I'm a Scorpio and I sting! Funny. Also recommends activities/food options based on star sign.

Review collected in partnership with this hotel
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Helpful?
Thank 794darrynb
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi Darryn - thanks for your review. I'm glad you liked or personal touch. Regards, Scott

Dubbo
Reviewed 1 week ago via mobile

Clean and tidy with friendly staff. Very noisy however. The motel has recently been refurbished however the lift was out of order. The music in the foyer was quite loud of an afternoon. Perhaps they should make it a bar.

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Helpful?
Thank Edward T
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi Edward - thanks for taking the time to review our hotel and provide some feedback. Regards, Scott

Hobart
Reviewed 1 week ago

I was here on work, and had to struggle up the stairs because the lifts were out of order. The room itself was reasonable quality, but very small (no cupboards) and definitely not worth the hassle. Breakfast was in a cafe down the road, I only tried to avail myself of it once, but it was slow and disorganised, although...

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Helpful?
Thank CLG11
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi CLG - thank you for taking the time to provide feedback. I'm so sorry you had a bad experience with the breakfast cafe. We have passed on your concerns to them as this is not up to their normal standards. Regards, Scott

Noosa
Reviewed 1 week ago

A small boutique hotel. Friendly and helpful staff. Single rooms are very small and challenging for business travel (no desk/space for laptops etc) so would recommend larger rooms. Moving to a larger room was great and ample space and working areas, lounge chair, large bed etc. Very close to all transport. 10-15min walk to city centre. A bit of traffic...

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Helpful?
Thank T L
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi TL, thanks for your review and feedback. I would highly recommend anyone travelling on business to book our Ultimo Studio rooms. This is the room you are referring to above. Regards, Scott

Hertfordshire
Reviewed 1 week ago via mobile

Staying at the ultimo for the first time on business and have been pleasantly surprised. The hotel has no frills and is currently being renovated - the lift isn't working but staff helpfully carried our luggage up to our room. We arrived in the early morning from a long haul flight and the staff at the reception desk were able...

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Helpful?
Thank jules0606
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi Jules - thanks for the detailed feedback. I'm happy to see you will be back to stay with us again sometime. You'll be happy to know that our lift is in the final stages of testing and due for commissioning over the weekend. We will also have a takeaway breakfast option available from our coffee stand from next week....

San Francisco, California
Reviewed 1 week ago

This place was under renovation and no elevator, no lobby, not much amenities. It felt a lot like a hostel with very plain grey rooms and not much in the room. They also only had one person in the lobby when I arrived around 11AM, and the lobby had no AC which was unbearable while I waited 30min for her...

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Helpful?
1Thank F7510CTamyc
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi Tamyc, I'm so sorry to hear we weren't a suitable hotel for your travel needs. We have a small lobby that's fun and vibrant with great music and coffee now from 7am to 2pm daily. We profile the upstairs bathroom and shower for our early arrival guests to shower and change and head to explore the city whilst e...

Melbourne, Australia
Reviewed 1 week ago

Room was good. We didn't need a fancy big room as we were only there to sleep. We knew prior to coming in to Sydney that most of our time will be spent sight seeing. Upon check in reception staff were friendly. I think they were training a new girl but no problem with that. It was a bit longer...

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Helpful?
Thank heiressdren
TheUltimo_GM, General Manager at The Ultimo, responded to this review

Hi heiressdren - thank you for this great review. A bit has changed since you last stayed with us, we offer complimentary WIFI to all of our guests. Thanks for your patience whilst we were training a new team member, I appreciate your understanding. Regards, Scott

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Staying in Chinatown

Neighbourhood Profile
Chinatown
Tiger-flanked archways on Dixon Street mark the entrance to the “little Asia” of Sydney. A walk through Chinatown is a feast for the senses where aromas, tastes, sounds and visions of dancing tigers transport you to a different world. Chinatown visitors can expect a melting pot of Asian food at the neighbourhood's specialty delis and groceries. From yum cha to handmade noodles, BBQ ducks hanging in the window to Asian sweets and bakeries, there is something for all tastes. Paddy’s Markets is the largest flea market in Sydney where you can find souvenirs, clothing, gifts and fruit and vegetables at unbeatable prices. At night, Chinatown comes alive with entertainment including theatre, nightclubs and bars that are open until the early morning.
Explore this neighbourhood

Amenities

About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Aarons Hotel Sydney Central which will be named as The Ultimo Hotel is currently undergoing renovation. ... more   less 

Additional Information about The Ultimo

Address: 37 Ultimo Rd, Sydney, New South Wales 2000, Australia (Formerly Aarons Hotel Sydney)
Region: Australia > New South Wales > Sydney > Chinatown
Amenities:
Business Centre with Internet Access Room Service Wheelchair access
Price Range: $172 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ultimo 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Aaron Hotel Sydney
Hotel Style:
#68 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from The Ultimo staff and other travellers.
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Questions? Get answers from The Ultimo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back of the street might be better, but the view is an alley.”
  • Deluxe King room sounds bigger than it looks. Grey and white seems vaguely institutional.
 of 5 bubbles boolbada, 18 Feb 2017 | Read review
“those looking out the back onto the pedestrian road.”
 of 5 bubbles Arxitravels, 9 Jan 2017 | Read review
“If you need space ask before you book !”
 of 5 bubbles HoniaraSunlover, 21 Dec 2016 | Read review
“get one with a window”
 of 5 bubbles 996rayg, 11 Dec 2016 | Read review
“many hotels in darling harbour.”
 of 5 bubbles jOnathOn49_19, 28 Nov 2016 | Read review
5 of 5