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The Westin Sydney

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#31 of 178 Hotels in Sydney
Certificate of Excellence
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2,980 Reviews from our TripAdvisor Community

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Showing 2,826: English reviews
Melbourne, Australia
Reviewed 16 March 2014

We met relatives arriving by a cruise ship into Sydney. After a small cabin for a long voyage they really enjoyed the large bedroom & 'enormous' bathroom! As always, the staff were very good, the restaurant excellent & our stay for a few days was very enjoyable

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Thank john a
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear john a We are delighted to learn of your enjoyable experience at The Westin Sydney. Thank you for taking the time to convey your feedback and we look forward to welcoming you back again soon. Kind regards Mark Burns General Manager

Singapore, Singapore
Reviewed 14 March 2014

This hotel is very well located in the CBD with an modern tower that is connected to a beautifully restored building. The latter has numerous restaurants and shops of which some are by the hotel and others are independently run. I'll admittedly state that I had a an extremely good rate (under 200 AUD) a night and therefore could not...

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Thank USHKTraveler
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear USHKTraveler We are appreciative for the time you took in conveying your feedback following your recent stay at The Westin Sydney. We do endeavour to accommodate the many varying requests of our guests and we regret your expectations in regards to your accommodation rooms were not met on this occasion. When next booking at The Westin Sydney we would...

Brisbane, Australia
Reviewed 14 March 2014

Really really enjoyed the stay. The room is beautiful. Bathroom especially. Great location close to EVERYTHING. It's just so enjoyable to stay in. Love every bit of it. If you have time, walk the whole hotel. Will definitely be back.

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Helpful?
Thank Anonymous31081980
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear Patty831 We are thrilled to read your comments about your recent experience at The Westin Sydney. We look forward to seeing you back again soon. Kind regards Mark Burns General Manager

Brisbane, Australia
Reviewed 14 March 2014

I stayed at the Westin recently while in town on business. The location was perfect for me - 5 mins walk to my company's office and all of my other meetings. The Hotel itself is a very elegant old building and has a great feel about it. As soon as I entered I was greeted warmly with a handshake by...

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Helpful?
Thank Easy_Farva
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear Easy_Farva We are appreciative of your review following your recent visit at The Westin Sydney. We are delighted you were comfortable in our care and you could experience the stunning architecture of the former General Post Office building and Clock Tower. Thank you for your suggestions and we look forward to welcoming you back again soon. Kind regards Mark...

Guadeloupe
Reviewed 14 March 2014

The hotel is located in the center of down town, transport is easy. Rooms are large. The beds are very comfortable. The toiletries provided is minimum, not like in Western hotels in USA. The staff are vey clod.

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Helpful?
Thank Rangassamy L
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear Rangassamy L Thank you for taking the time to provide your feedback following your recent experience at The Westin Sydney. We are delighted you could take comfort in our Westin Heavenly Beds® and took advantage of your central location. We however regret you did not find our associates as friendly. Thank you for your comments and we hope to...

Reviewed 13 March 2014

Most Starwood hotels welcome frequent visitors. But the Westin Sydney penalizes them. Apart from not getting any upgrade (which I can understand if they are full) . I was told that I would forfeit my included breakfast if I did not want to take it on the Club floor. It was explained to me that no credit at all is...

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1Thank Nathan3051
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear Nathan3051 Thank you for sharing your comments following your recent stay at The Westin Sydney, we are grateful for your continued loyalty and however disappointed you were not entirely satisfied with your experience. Thank you for your comments in regards to our breakfast offering for Executive Lounge guests and we sincerely regret if it did not meet your expectations....

Peregian Beach, Australia
Reviewed 12 March 2014

This was a special family get together & we were given a superior room. We always stay at The Westin for both Business & family gatherings mainly due to due to its fabulous & very central location with easy access to ferry, rail, bus routes & the airport. The Westin always provides excellent service & is always responsive to any...

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Thank Pacsun36
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear Pacsun36 Thank you for taking the time to provide your feedback following your recent visit at The Westin Sydney. We are pleased you and your family had an enjoyable experience with us and we are delighted you could take advantage of our SuperFoodsRX buffet breakfast in Mosaic restaurant. Thank you for your recommendations and we look forward to have...

Singapore, Singapore
Reviewed 10 March 2014

I stayed in Sydney for business in February for 4 nights and stayed at the Westin Sydney which is in a perfect location. The rooms are nice and typical Westin Quality. The personel is friendly and overall I can recommend this hotel. I give it a four star because I am spoiled by the true 5 star hotels of this...

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Thank amadeu1
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear amadeu1 We were delighted to read your review following your recent stay at The Westin Sydney and pleased you were comfortable in our care. Thank you for your recommendations and we look forward to seeing you back again soon. Kind regards Mark Burns General Manager

Manchester
Reviewed 8 March 2014

We stayed at the Westin at the end of a 5 week trip down the East coast. The hotel is in the perfect location for all the main attractions and shopping. The hotel concierge was really helpful in holding some of our luggage for 2 days whilst we went to blue mountains on a trip before we checked in. The...

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Helpful?
Thank dippyjay
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear dippyjay Thank you for taking the time to post your feedback following your experience at The Westin Sydney. We are pleased you were comfortable in our care and the accommodation rooms were to your liking. We however regret the privately operated Good Life Health club did not meet your expectations. As you may be aware the pool is designed...

Perth, Australia
Reviewed 7 March 2014

The Westin Sydney is in a great location on Pitt Street in the Sydney CBD and is a short walk to Circular Quay, Pitt Street Mall, Martin Place and rail links. Both Pitt Street and George Street can be accessed from the hotel. We stayed in a Tower Room which was a bit on the small side but still comfortable...

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Helpful?
Thank Greg M
SydneyManagement, General Manager at The Westin Sydney, responded to this review

Dear Greg M We are delighted you had an enjoyable experience at The Westin Sydney and you could take advantage of our central location. Thank you for taking the time to convey your feedback and we look forward to welcoming you back again soon. Kind regards Mark Burns General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The award winning Westin Sydney is situated in the heart of Sydney's fashion and finance district surrounded by Sydney's most exclusive designer shopping, restaurants, theatres and nightlife. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about The Westin Sydney

Address: 1 Martin Place, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $255 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Sydney 5*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood APAC, Travelocity, Cheap Tickets, Agoda, Hotels.com and Priceline so you can book your The Westin Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Sydney Hotel Sydney
Sydney Westin
Hotel Style:
#9 Business Hotel in Sydney
#14 Family Hotel in Sydney
#17 Romantic Hotel in Sydney
#31 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Sydney staff and other travellers.
14 questions
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21 days ago
1 month ago
2 months ago
Maroochydore, Queensland, Australia

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Questions? Get answers from The Westin Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask at reception for anything you may want .... The concierges are also wonderful.”
 of 5 bubbles jOnathOn49_19, 17 Jan 2017 | Read review
“Higher floors are better.”
 of 5 bubbles AriGold444, 7 Jan 2017 | Read review
“Room service is too limited, too pricey and very small portions.”
 of 5 bubbles 803cat, 6 Jan 2017 | Read review
“Pay for the upgraded room, you wont be upset.”
 of 5 bubbles Admim, 5 Jan 2017 | Read review
“The higher floor have better views”
 of 5 bubbles GAVMARSA, 3 Jan 2017 | Read review
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