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The Westin Sydney

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#31 of 179 Hotels in Sydney
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The Westin Sydney
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3,017 Reviews from our TripAdvisor Community

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Melbourne, Australia
Reviewed yesterday NEW

I recently stayed at the Westin for a weekend. Our Check in was quick, professional and friendly despite being a busy Friday evening. Our room on level 12 was huge with a large king (or large queen) was very comfortable and the bathroom was double the size I expected. Adequate hanging space for clothes and storage for suitcases. The buffet...

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Helpful?
Thank holsmc
Cambridge, Massachusetts
Reviewed yesterday NEW

Hotel is in the middle of the heart of the business scene, yet wonderfully accessible to excellent pedestrian zones (Martin Place) and historic buildings such as the old General Post Office, now integrated into an extension of the hotel. We were fortunate to be guests of friends, and were totally pampered by the staff and the facilities. It was a...

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Thank Richard d
Melbourne, Australia
Reviewed 6 days ago NEW

This was the first time staying at the Westin Sydney. I was there for a one night stay on business. I have previously being staying at Four Points Sheraton Darling Harbour however since it left SPG ownership, and I am a Platinum SPG I am now looking at either Sheraton or here as a new home. The hotel is centrally...

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Helpful?
Thank Lolo_Tim_Tim
Management response:

Dear Lolo_Tim_Tim, We appreciate you taking the time to share your wonderful comments regarding your recent stay at The Westin Sydney. We are delighted that you were comfortable in our care and appreciate your comments in regards to the Executive Club Lounge on level 28. We do hope to welcome you back to The Westin Sydney in the near future....

A TripAdvisor Member
Level Contributor
7 reviews
3 helpful votes
Reviewed 1 week ago via mobile

I have stayed a few times before, I am not looking to make friends but just a few manners would not go astray! It would have been helpful if the porter who brought my bag up lifted it onto the luggage bench - When checking in I was asked "can I help you?" No effort was made to take your...

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Helpful?
1Thank A TripAdvisor Member
Management response:

Dear Guest, We appreciate you taking the time to share your feedback following your recent stay. We are displeased to learn of your experiences as this definitely is not the level of service we aim to provide. We are naturally concerned and have spoken to the Management Team to ensure this level of service will never happen again. Thank you...

Sydney
Reviewed 1 week ago

The Westin is one of Sydney's premier hotels located on Martin Place Sydney. The hotel is a 5-star hotel, and as you would expect the price matches the quality. The hotel is located right in the middle of the CBD located close to all the major attractions. It's clean with great service. However having travelled all over the world, I...

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1Thank Matt L
Management response:

Dear Matt L, Thank you for sharing your feedback following your stay at The Westin Sydney. We are delighted that you can take advantage of our central CBD location and really appreciate the comments you have stated. Our associates strive to deliver five star service and exceed guest expectations. We look forward to welcoming you back soon. Kind Regards, Mark...

Sydney, Australia
Reviewed 1 week ago

Enjoyed high tea with a group of friends. The food was quite tasty, but I think I was expecting a little more. The sauce on the roasted beef and aparagus roulade just tasted like what I have on a sausage at a BBQ, which was a little strange. The macaron (which was green the day we were there) was very...

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Helpful?
Thank Myrtle2259
Management response:

Dear Myrtle2259, Thank you for taking the time to share you feedback following your recent visit at The Westin Sydney. We are displeased to hear that elements of your visit did not exceed expectations. Please rest assured your feedback has been passed on to the relevant Management teams to discuss to ensure we provide our usual five-star service. We are...

Adelaide, Australia
Reviewed 1 week ago

I stayed here 2 nights on business and as usual the room, the bed ,the service and theropod were impeccable Yes it's expensive however you get what you pay for So if you are looking for a luxurious hotel in a great location with great adjoining restaurants for that special Sydney treat then look no further

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Thank tonybeaven
Reviewed 1 week ago via mobile

Top place in a top location that is perfect for business and leisure stuff. Staff are well versed in dealing with requests of any kind and are very international. Beds are awesome. Best to book directly rather than wotif etc as they will match and give you more facilities such as wifi.

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Thank markwL1791EN
Management response:

Dear markwL171EN, Thank you for taking the time to share your feedback following your recent stay at The Westin Sydney. We are delighted to hear that you could take advantage of our great location and enjoyed our Heavenly beds. If you would like to take a piece of Heaven home please contact westin.sydney@westin.com. We look forward to welcoming you back...

Reviewed 2 weeks ago via mobile

Great rooms soft bed the baggage boy was very helpful as SO was the reception staff. I had a great room with a soft bed the rain shower was wonderful and I hope out of it into the bath great great stay. Would of liked power points and tissues on the bedside table. I would stay again

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Thank Tanya B
Management response:

Dear Tanya B, Thank you for the time you took to share your wonderful comments. We are delighted to hear you enjoyed your stay from the moment you arrived. We look forward to welcoming you back to The Westin Sydney in the near future. Kind Regards, Mark Burns General Manager

New York City, New York
Reviewed 2 weeks ago

I have to say that the room was good and dealing with SPG was good. We extended our stay and night and had seamless room upgrade and that was perfect. The suite was modern clean and large. But no outlets by the bed was a bummer. The coffee set up in the room was not great (you need an Nespresso)...

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1Thank danasbox
Management response:

Dear danasbox, We appreciate you taking the time to share you feedback following your recent stay. We are displeased to learn of your experiences and apologize that you did not receive the five star service we aim to provide to every guest. Rest assured your feedback has been passed on to the relevant departments for investigation. We do hope to...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The award winning Westin Sydney is situated in the heart of Sydney's fashion and finance district surrounded by Sydney's most exclusive designer shopping, restaurants, theatres and nightlife. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about The Westin Sydney

Address: 1 Martin Place, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $292 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Sydney 5*
Number of rooms: 416
Reservation Options:
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Also Known As:
Westin Sydney Hotel Sydney
Sydney Westin
Hotel Style:
#9 Business Hotel in Sydney
#14 Family Hotel in Sydney
#17 Romantic Hotel in Sydney
#31 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Sydney staff and other travellers.
14 questions
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1 month ago
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3 months ago
Maroochydore, Queensland, Australia

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Questions? Get answers from The Westin Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's a lot of construction activity going on in Sydney at the moment (Sydney Light Rail 2019).”
 of 5 bubbles ML879, 19 Feb 2017 | Read review
“A room on the 7th floor or above the atrium roof avoids any noise from the foyer!”
 of 5 bubbles 448anitae, 13 Feb 2017 | Read review
“The higher the floor the better - as is the case in most city hotels.”
  • Opera House view from ferry to Manly Beach
 of 5 bubbles Mattilou, 11 Feb 2017 | Read review
“I preferred the higher floor, only for the great city view, However, even the one night at a lower floor was superb.”
 of 5 bubbles davide593, 31 Jan 2017 | Read review
“Tower room on the north side provide views of the old Post Office clock tower.”
 of 5 bubbles Patrick026, 29 Jan 2017 | Read review
5 of 5