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Pier One Sydney Harbour, Autograph Collection

AutographUSD 177*
View Deal
#25 of 175 Hotels in Sydney
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 387*
USD 177*
USD 187*
USD 387*
USD 177*
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Pier One Sydney Harbour, Autograph Collection
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2,349 Reviews from our TripAdvisor Community

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There are newer reviews for Pier One Sydney Harbour, Autograph Collection
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Showing 2,269: English reviews
Salt Lake City, Utah, United States
Reviewed 25 February 2016

Modern hotel right under the bridge. Harbor view rooms are the best. Good breakfast buffet with inside and outside seating. Walking distance to the Opera House, Botanical Gardens and even Darling Harbor (about 30 minutes). Lunch was well prepared and tasty.

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1Thank Bob K
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your great feedback, we hope to welcome you back soon.

Sarasota, Florida
Reviewed 24 February 2016

Great service and well accommodated rooms. Slightly unusual toilets that work with a vacuum as on an aircraft. Bed was very comfortable and the hotel is in easy walking distance from the ferry terminal and circular quay. Restaurant was really excellent. Shrimp were fresh and cooked to perfection. Main course was a sensible size and again beautifully cooked. We ate...

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Thank expediti0nleader
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for you feedback. We are so glad you enjoyed the hotel and The Gantry restaurant. We hope to see you again soon.

Toronto
Reviewed 24 February 2016

There are two rooms on the ocean side of this hotel that have a private deck that is as large as the spacious room itself. The view from both is just incredible. I was booked into a regular room, but as a Marriott Gold member they upgraded me with no charge, but after staying here I would pay the extra...

Review collected in partnership with this hotel
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Thank 500jon
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for you wonderful feedback. We are so glad you enjoyed the room and are looking forwards to seeing you again soon.

Rocklin, California, United States
Reviewed 24 February 2016

We stayed here following a cruise. This hotel is located right on the water under the bridge! You can walk easily to Circular Quey and the Rocks. The staff is very helpful and responsive. There is a bar and restaurant in the hotel. The rooms are quite spacious with a large bathroom. Coffee pot and safe are added amenities. We...

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Thank Lu A
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for your feedback. We are so glad you enjoyed Pier One and hope to see you again soon.

California
Reviewed 23 February 2016

Sydney is a beautiful city. However most of the top rated hotels are downtown/city locations. Yet to me the beauty and attraction of Sydney is the water. Other than the Park Hyatt, which is a stunning hotel, overlooking the bridge and the Opera House, and is unbelievably expensive, the Pier One is the next best option. It too is on...

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Thank 57r
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for your wonderful feedback we are so glad you enjoyed Pier One and look forwards to seeing you again!

Exeter, Australia
Reviewed 22 February 2016

The property is beautifully appointed and in a fantastic location. The service, however was less than satisfactory. We probably won't return due to the staff being unfriendly. Having said that, the room that we staying in was fabulous.

Review collected in partnership with this hotel
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3Thank kjackson2016
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

We are so glad you love the location of our hotel! Our friendly staff is something we pride ourselves on so I am so sorry to hear you did not receive this whilst staying with us. We would love to welcome you back and make up for this!

beijing
Reviewed 22 February 2016

The hotel is located just under the Sydney Harbor Bridge and convenient to the harbor, only 15 mins walking to the circular harbor. But the room is quite small and a little bit dark. The service and staff are nice.

Review collected in partnership with this hotel
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Thank yao m
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your valuable feedback we have taken comments regarding the room on board. We are glad to hear you liked our staff and service. Hope to see you again soon.

Forster, Australia
Reviewed 22 February 2016

From the moment that we arrived we knew that we were going to enjoy our stay. We received a very pleasant welcome with champagne and strawberries which we enjoyed as our bags were delivered to our room. The walk to the room is via a lowly lit hallway but a spectacular view when we arrived at the lovely room. The...

Review collected in partnership with this hotel
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Thank Bruce C
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for your valuable feedback. We are sorry about the noise from the wedding but glad to hear you loved the views. Hope we see you again soon.

Wentworth Falls, Australia
Reviewed 22 February 2016

The position of the hotel is a amazing. The service is very good, both managers looked after my concerns very well. However, paying top dollar, thinking you will have a relaxing weekend and being up until after midnight with music from weddings is not appropriate. Cut off for music needs to be 11pm no matter what...I understand weddings are important,...

Review collected in partnership with this hotel
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Helpful?
1Thank Stephen G
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for your feedback, we are so glad you enjoyed the location and service of our managers. I do apologise for the noise issues you had, I can appreciate how frustrating this would have been. Please let me know if I can be in touch personally to discuss how we can make up for this. Kindest, Kim

Chicago, Illinois
Reviewed 22 February 2016

This is a lovely hotel located within walking distance of many sights. The rooms that face the harbor have beautiful views of the bridge, the water and Luna Park. The rooms are on the smaller side, but are nicely updated and clean. The staff is friendly and helpful, but the restaurant and bar leave a lot to be desired. The...

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Helpful?
Thank Liamnoah2
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

So glad to hear you enjoyed your recent stay. We hope to welcome you back again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. Our luxury Sydney Harbour hotel's accommodations also offer a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Region: Australia > New South Wales > Sydney
Price Range: $216 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#25 Luxury Hotel in Sydney
#27 Romantic Hotel in Sydney
#27 Family Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travellers.
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Questions? Get answers from Pier One Sydney Harbour, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water views”
Kevin07_11, 23 May 2017 | Read review
“waterview rooms”
MiriamL137, 23 May 2017 | Read review
“Choice is Harbor View or Bridge View. Harbor view nicer, not as quiet.”
jwgripp, 22 May 2017 | Read review
“2nd floor suites”
johnefoley, 19 May 2017 | Read review
“Water views preferable”
dnbjohns, 17 May 2017 | Read review
5 of 5
Autograph
USD 177* /night
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Prices are for 1 room, 2 adults
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