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Pier One Sydney Harbour, Autograph Collection

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#28 of 179 Hotels in Sydney
Certificate of Excellence
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Pier One Sydney Harbour, Autograph Collection
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2,115 Reviews from our TripAdvisor Community

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There are newer reviews for Pier One Sydney Harbour, Autograph Collection
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Showing 2,052: English reviews
Perth, Australia
Reviewed 24 October 2015

A great base to have in Sydney in a beautiful location. Handy to most things following a short walk. Friendly staff in the bar.. Room was nice with plenty of amenities in the bathroom. Reasonably close to pier and cruise terminal

Thank Carolyn W
Kristy W, Director of Sales at Pier One Sydney Harbour, Autograph Collection, responded to this review

Hi Carolyn W Thank you so much for not only reviewing us, but also choosing to stay at Pier One Sydney Harbour. We know you have a lot of choice in Sydney when looking for a hotel..... We have one of Sydney's most beautiful and iconic locations and the sunsets over Walsh Bay are certainly worthy of enjoying with a...

La Jolla, California
Reviewed 24 October 2015 via mobile

A great base for a few days in Sydney if you don't mind short walks to reach any real activity, nightlife or sightseeing beyond watching the bay in front of you - which, when all is said and done, isn't too bad. Service was excellent throughout the property during our stay - from being greeted upon check-in to all dining...

Thank Ron D
Memmingen, Germany
Reviewed 21 October 2015

Spent in total 4 weeks at the Pier one from 09/20 to 10/20 while on business in Sydney, absolutely great place to be, not the usual hotel since it was an old warehouse before, old world feeling, nice rooms, great breakfast buffet and bar and always friendly and helpful staff. Ton´s of restaurants, bars with live music just around the...

Thank ChristianS_87787
Kristy W, Director of Sales at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear ChristianS_87787, Thank you for your wonderful comments about our hotel whilst you were visiting Sydney. We certainly think we are very lucky to be located in the best part of the city and we are glad you had a chance to get out and explore everything around Pier One Sydney Harbour. We hope to see you back here very...

London, Canada
Reviewed 13 October 2015

A cool, comfortable place on the water. Great views, nice and comfortable rooms, Lots of outside bar seating near the water. Very design-y, boutique-y, great service, temperature control in rooms, good internet. About the only problems I had were no bottle opener in the room that I could find (but that saved me from a minibar purchase, so not all...

Thank morl8tr
Sydney, Australia
Reviewed 11 October 2015

Where to begin... for my girlfriend's 22nd birthday I surprised her with a night at Pier One. Upon arrival at the hotel, we were greeted by a lovely gentlemen outside who whilst we checked in inside arranged the valet parking for my car. To my surprise I knew the receptionist Mia who then helped us check in to our room....

Thank JacobHayward
Shanghai, China
Reviewed 9 October 2015

...but you are paying for a 5 stars hotel and not getting the 5 stars services. Starting from no free Wi-fi connection, no "going to bed service" in the room, inconsistent room service (one day our mini bar was not refilled, another the empty bottles were left in the room, another we used the laundry service but no laundry bag...

1Thank littlesecret2
Auckland, New Zealand
Reviewed 8 October 2015

I have just returned from my 7 day dream holiday to Sydney. I spent all 7 days at Pier One. Although my holiday was made up soaking up the fine weather, the beautiful country, visting family and friends, the highlight for me was staying at Pier One. We all know that the location is spectacular and the public transport is...

Thank ivy341
Auckland Region, New Zealand
Reviewed 7 October 2015

Location is iconic, rooms are interesting with high stud but our ground floor room was worn. Towel hanger torn off the wall, odd looking mold in the shower grouting and the toilet sounds like its off a Boeing 767 when it flushes. The windows start at about 5ft off the ground, so you have to be standing to look out...

3Thank S B
Hobart, Australia
Reviewed 6 October 2015

Excellent location and facilities, a unique building conversion with plenty of old time character, good service with room to move at the lounge, great water views from the west side pier walk and tables

Thank David B
Reviewed 4 October 2015

We arrived early and the reception was very accommodating in the check-in process. After that the service deteriorated very fast. Room: The rooms are nicely renovated in this old building. They are practically equipped and provide adequate internet service. Restaurants and Bar: The food and beverage experience is disastrous. We eat lunch and the food was expensive and unpleasant. The...

5Thank SHBBB

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
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  • Concierge
  • Banquet Room
  • Multilingual Staff
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Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. This luxury hotel in Sydney also offers a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Region: Australia > New South Wales > Sydney
Price Range: $247 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
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Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#27 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
#28 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travellers.
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Questions? Get answers from Pier One Sydney Harbour, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbour view rooms are lighter and nicer”
 of 5 bubbles adampies, 1 Dec 2016 | Read review
“Upgrade if you want to include full breakfast, top floors are quieter.”
 of 5 bubbles 29sylviak, 1 Dec 2016 | Read review
“stayed in 214 admiral suite. Amazing choose this is you can for a special occasion.”
 of 5 bubbles 687laylam, 29 Nov 2016 | Read review
“Waterside room”
 of 5 bubbles 657mayurij, 29 Nov 2016 | Read review
“Ask for a room facing the water”
 of 5 bubbles ExperienceCollectorPDX, 21 Nov 2016 | Read review
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