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Astral Tower and Residences at The Star

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#54 of 179 Hotels in Sydney
Certificate of Excellence
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Astral Tower and Residences at The Star
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1,024 Reviews from our TripAdvisor Community

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Showing 991: English reviews
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Kuala Lumpur, Malaysia
Reviewed 2 days ago NEWvia mobile

The room is neat, clean, nicely design and comfortable. We love the 6th floor facility as well with nice pool, gym, except the jacuzzi was too small. The access to the mall and casino are easy but one thing that annoyed us was the lift waiting time and lots of gamblers taking the same lifts to the casino & sovereign...

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Thank Peterseow
Reviewed 6 days ago NEWvia mobile

The star....with its name, the place is exactly out of the box. Highlights- Casino 10major n minor restaurants Shopping Arcade within it ATMs inside btw lots of spacious rooms good affinity from the market harbour is soo nearby (its a main place there) china town is 20min walk from this hotel

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Helpful?
Thank Ashu K
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear Ashu K, Thank you for your review of Astral Tower and Residnces at The Star. We’re delighted to hear that you enjoy our facilities and location. Please do not hesitate to let us know if you are planning on visiting again, we can be reached on StarAstralAssistantManagers@star.com.au. We do hope to have the opportunity to welcome you back. Regards,...

Terrigal, New South Wales, Australia
Reviewed 2 weeks ago

We stayed here for three days recently to enjoy all the facilities The Star has to offer. The rooms have been updated since our last stay and are very classy. The bedding was so soft we all wanted to take it home. Tried our luck on Craps, Roulette and the Pokies but unfortunately will still have to go to work....

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Helpful?
Thank WONKSTER
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear WONKSTER, Thank you for your review of Astral Tower and Residences at The Star following your stay. We were pleased to read your positive comments regarding our hotel, beautiful rooms, facilities and food. Please do not hesitate to let us know if you are planning on visiting again, we can be reached on StarAstralAssistantManagers@star.com.au. We look forward to welcoming...

Singapore, Singapore
Reviewed 2 weeks ago

Let me start by saying i do like this hotel very much - the hardware - the room is very modern very comfortable, adequate good lighting, sensor touch points, bright bathroom standing shower excellant (but bad bad hairdryer ) overall very good - and close to the casino not an issue it was very lively and bustling. On check in...

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Helpful?
Thank davidcmk
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear davidcmk, We appreciate you taking the time to provide us your feedback following your stay at Astral Tower and Residences. We strive to provide high standards in both our service and facilities and were disappointed to hear that we fell short on this occasion. We would love to connect with you personally to discuss your experience. If you would...

Sydney
Reviewed 3 weeks ago via mobile

We have stayed here a number of times and it never disappoints. Great rooms, easy access to pool/ gym and casino. Multiple eating options on site! Love this place!! Treat yourself with a limp transfer from the airport.... arrive prepared for a luxurious stay.

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Helpful?
Thank Traveller2120
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear Traveller2120, Thank you for taking the time to review your stay at Astral Tower and Residences. We are delighted to hear that you had an enjoyable stay with us and appreciate your wonderful five star review. We look forward to welcoming you back to Astral Tower and Residences, and would love to hear from you when you are thinking...

Sydney, Australia
Reviewed 3 weeks ago

We stayed last week end for a wedding in the city, the apartment we got was very nice and spacious. The apartment had been renovated and everything was fabulous, the view from the balcony gave a good look around the city to the harbour bridge. There are many great places to eat downstairs and obviously if you are a gambler...

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Thank SalCacopardo
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear SalCacopardo, Thank you for taking the time to provide us with feedback following your recent stay. We appreciate your positive comments our beautiful new apartments and facilities. We are concerned however that we did not live up to all your expectations. We strive to provide high standards in our service and facilities and apologise if you feel we did...

Reviewed 3 weeks ago via mobile

Awesome stay.. great service, room was amazing. Clean, comfortable, spacious and well designed. Tasteful and high tech furnishing. Nice touches and many surprises. Loved the gym equipment and view. Convenient to get food and shopping from stores in the same building. Superb amenities. Could improve on room temperature (min is 18c but felt like 19-20c) and for the room I...

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Helpful?
Thank LiWatt
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear LiWatt, Thank you for taking the time to provide feedback following your recent stay at Astral Tower and Residences at The Star and for your wonderful five star rating! We were thrilled to hear that you enjoyed your stay. We appreciate having received your feedback relating to your room as this enables us to further improve upon our services...

Melbourne, Australia
Reviewed 3 weeks ago

Stayed here for 2 weeks for business. Positives: The refurbished room was nicely appointed, and there are little things that makes your stay more enjoyable (e.g. automated drapes, master room light switch in multiple place in the room - e.g. you dont need to wake up from bed to turn off the light in the hallway. Negatives: Internet is spotty...

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1Thank AKSpring2013
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear AKSpring2013, Thank you for taking the time to review your stay at Astral Tower and Residences. We are most grateful for having received your feedback as this enables us to further improve upon our service and facilities. Please accept our sincere apologies for a less than perfect stay. We completely understand if the impression of this stay has tarnished...

Marlborough
Reviewed 18 February 2017 via mobile

We stayed for one night in one of the suites which had not been upgraded. It was very run down and quite dirty. Lots of building work going on so don't expect to lie in. However on a plus side the staff were amazing. We arrived very early and they let us use the leisure club to change Would I...

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Helpful?
Thank 774SallyB
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear 774SallyB, Thank you for reviewing your stay at Astral Tower and Residences at The Star. We were delighted to read your positive comments about our amazing staff and service. As you might be aware we are currently on an exciting journey to transform our hotel, apartment towers and the Astral Hotel Lobby. We understand our works have had an...

Sydney, Australia
Reviewed 16 February 2017

We could not get accommodation at the venue of the wedding we attended so we decided to stay at Star City. It was a good choice. Staff are excellent and our free upgrade to a wonderful view of the harbour on a high floor was very much appreciated. Clean, spacious rooms and a large comfy bed. Although our upgrade was...

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Helpful?
Thank Heidi M
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear Heidi M, Thank you for taking the time to provide your positive feedback following your stay at Astral Tower and Residences at The Star. We were most pleased to hear that you had a delightful stay with us and to read your positive comments on our suite, staff and spectacular views. We would love to hear from you when...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Casino Hotel Complex situated 1 km across Darling Harbour from the city. ... more   less 

Additional Information about Astral Tower and Residences at The Star

Address: Star City Casino Entertainment 80 Pyrmont St | Pyrmont, Sydney, New South Wales 2009, Australia
Region: Australia > New South Wales > Sydney
Price Range: $326 - $1,270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Astral Tower and Residences at The Star 5*
Number of rooms: 476
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Also Known As:
Astral Tower And Residences Hotel Sydney
Star City Sydney
Star City Hotel Sydney
City Star Sydney
Hotel Style:
#15 Spa Hotel in Sydney
#35 Family Hotel in Sydney
#50 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Astral Tower and Residences at The Star staff and other travellers.
16 questions
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Questions? Get answers from Astral Tower and Residences at The Star staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade.”
 of 5 bubbles SalCacopardo, 1 Mar 2017 | Read review
“Ask for a free upgrade to a harbour view on a high floor if available.”
 of 5 bubbles heidim463, 15 Feb 2017 | Read review
“Get higher rooms to get best view of Sydney harbour”
 of 5 bubbles 770seana, 31 Jan 2017 | Read review
“choose high level room to have the view.”
 of 5 bubbles KLhongkong, 22 Jan 2017 | Read review
“If you are overly sensitive to noise wait until the renovations are finished”
 of 5 bubbles 120PeterD120, 18 Dec 2016 | Read review
5 of 5