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Sheraton on the Park, Sydney

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#30 of 174 Hotels in Sydney
Certificate of Excellence
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Sheraton on the Park, Sydney
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3,655 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton on the Park, Sydney
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Showing 3,410: English reviews
Sydney, Australia
Reviewed 1 week ago

It was a lovely hotel to spend our wedding night in - nothing was a trouble - and we got upgraded for free! A lovely experience - breakfast was also very nice. All parts of our little getaway were perfect!

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Helpful?
1Thank Catherine F
Bernhard L, General Manager at Sheraton on the Park, Sydney, responded to this review

Dear Catherine F, Thank you for your recommendation and for taking the time to post your review on TripAdvisor. I’m so pleased we were able to upgrade on this occasion and that you so thoroughly enjoyed your stay with us! I’m pleased to note you enjoyed your overall stay with us, including the delicious buffet breakfast available at our signature...

Auburn, United States
Reviewed 1 week ago via mobile

Normally stay at Circular Quay but the Marriott was being remodeled. For 20 years I thought I had to stay closer to the harbour, boy was I wrong. Conveniently located across the street from the train and Hyde Park. Walked to the arboretum after an excellent breakfast in the Sheraton club. Nice, spacious rooms with very comfortable beds. Gym is...

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Helpful?
Thank Dean W
Bernhard L, General Manager at Sheraton on the Park, Sydney, responded to this review

Dear Dean W, Our location is certainly a drawcard for all types of travellers to Sydney with the convenience of everything you would need at your doorstep. I’m pleased to note you enjoyed your stay so thoroughly including your spacious guest room and facilities. I certainly agree that our Sheraton Club Lounge is a popular and well received choice for...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Just stayed 3 nights at The Sheraton On The Park, Sydney and had a most memorable time. Complimentary drinks at the bar and a beautiful, delicious birthday cake awaiting our return to our room. Thank you Sheraton! These thoughtful gestures just added to our wonderful stay in Sydney, celebrating my birthday and visiting our loving son. A special mention must...

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Helpful?
1Thank Aurora C
Management response:

Dear Aurora C, Such a pleasure to read your glowing review and I’m pleased to note your thorough enjoyment following your recent stay at Sheraton on the Park, especially as it was for your birthday! I’m certainly surprised to note your concerns regarding our usual high standards of cleanliness and I have addressed this with the appropriate team. I’m delighted...

Sydney, Australia
Reviewed 2 weeks ago via mobile

I have just arrived at Sheraton on the Park ( after many visits over the years ) and have never encountered such rudeness as displayed by the Front Office Manager . I have been left sitting waiting for him to find someone senior for me to speak to regarding my booking . If this service to an SPG Platinum guest...

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Helpful?
Thank tessa2603
Management response:

Dear tessa2603, Thank you for your patronage and for returning to Sheraton on the Park. My sincere apologies for any frustration experienced during your arrival, as our associates do pride themselves on delivering exceptional service and endeavour to assist our guests wherever possible. I hope you fully enjoy the rest of your stay and we have the opportunity to continue...

Melbourne, Australia
Reviewed 2 weeks ago

This hotel has impressed yet again. Have not visited in a number of years but on this occasion standards were as high as ever. Great rooms, only criticism is that TV/Entertainment system very slow to respond with remote and perhaps needs an upgrade.Food is otherwise even better than last time we stayed with great buffet breakfast and lunch. Superb location.

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Helpful?
Thank kcallige
Management response:

Dear kcallige, Thank you for returning to Sheraton on the Park, your patronage is certainly appreciated. I’m so pleased you enjoyed your return stay with us and agree our signature restaurant, Feast features a delicious buffet, popular with our guests. We look forward to welcoming you back again soon. Warm regards, David Fraser General Manager

Reviewed 2 weeks ago via mobile

If you normally stay at a Sheraton, and you have lounge access, be prepared to be pampered. They have an amazing lounge with 5 star views. The food and drinks are incredible. It is one of the best I've experienced. They also have tea service on the weekend. So you get amazing breakfast, tea service, and dinner. The hotel is...

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Helpful?
1Thank Pichinguis
Management response:

Dear Pichinguis, Thank you for your glowing review of your stay at Sheraton on the Park. I definitely agree our Sheraton Club Lounge does indeed have a great ambience, excellent personalised benefits, memorable services and is certainly a great location to take in the breath-taking view overlooking Hyde Park, St Mary's Cathedral and the Middle Harbour. Thank you for your...

Yorba Linda, California
Reviewed 2 weeks ago

Upon arrival our room was ready, on the fourteenth floor. Spectacular view of Hyde Park and St. Mary's Cathedral. The bed, linens and pillows were perfect. The hotel staff were equally exseptional, the conciege provide several excellent recommendations for dinner. The hotel is located in a great location to explore Sydney or take a train to the suberbs. Can't ask...

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Helpful?
1Thank Lee B
Management response:

Dear Lee B, Thank you for taking the time to place your review on TripAdvisor for you recent at Sheraton on the Park. I’m pleased you enjoyed all aspects of your stay with us and agree our Sheraton Sleep Experience bedding and linen assists in a great night’s sleep and a comfortable guest room! Warm Regards, David Fraser General Manager

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Location: great! Food: (I'm vegetarian) the breakfast buffet was nice Room: it a bit dated. The bed is great but the bedside tables are so far away you have to get out of bed to reach them... Service: fine WIFI: no free wifi. Seriously in 2017 this isn't good enough. It's like charging for power or water. Stop it!

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Helpful?
4Thank StevenM10
Management response:

Dear StevenM10, I appreciate the time you have taken to outline the wonderful aspects of your stay with us, including our signature restaurant Feast, which I agree has a delicious variety available for breakfast. Please note, Wi-Fi is indeed available complimentary in our guestrooms to SPG members who book online directly via; Sheraton.com, Spg.com, Branded mobile websites, or with our...

London, United Kingdom
Reviewed 2 weeks ago via mobile

My husband and I visited the Conservatory Bar late night. Great ambiance. Stephanie recommended we try the gold digger. We ended up staying for an additional two rounds. Very pleased with the service and drinks.

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Helpful?
1Thank abaskowski
Management response:

Dear abaskowski, I’m so pleased you have thoroughly enjoyed our Conservatory Bar menu and service and we would be more than happy to welcome you back anytime to Sheraton on the Park! Warm Regards, David Fraser General Manager

Moss Vale, Australia
Reviewed 2 weeks ago

Location is great, easy to get around either on foot or public transport (near St James train Station) for business or holiday. Loads of attractions nearby, 15 minutes walk to Opera House. Love shopping well Pitt St Mall & QV Building within easy walk. Staff are friendly, helpful and efficient. Standard rooms are good size with comfortable bed and roomy...

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Helpful?
1Thank Mary P
Management response:

Dear Mary P, Thank you for choosing to stay at Sheraton on the Park on your recent stay in Sydney. Our location is certainly a draw card for all types of travellers to Sydney with the convenience of everything you would need at your doorstep and I’m pleased we were so convenient for your stay in Sydney CBD. I’m delighted...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Feast at Sheraton on the Park
Feast at Sheraton on the Park
Cuisines: Japanese, International, Australian, Seafood
The Gallery
The Gallery
Cuisines: Australian, Contemporary
The Conservatory Bar
The Conservatory Bar
Cuisines: Australian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about Sheraton on the Park, Sydney

Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $230 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Starwood APAC, Expedia, Hotwire, Hotels.com, Travelocity, Agoda, Priceline and TripOnline SA so you can book your Sheraton on the Park, Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#30 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Park, Sydney staff and other travellers.
17 questions
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Questions? Get answers from Sheraton on the Park, Sydney staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor,”
_randfrichards, 19 Apr 2017 | Read review
“Don't get sucked in by cheap rate offer - it is a scam”
hudsonmj, 18 Apr 2017 | Read review
“Ask for a room facing the Park, the views are more pleasant and rooms in this side a little quieter.”
Gr1ff, 17 Apr 2017 | Read review
“Ask for a higher level park view room.”
Retired2013, 16 Apr 2017 | Read review
“Standard rooms are spacious & comfortable. Good size bathroom with separate bath & shower.”
U6422DZmaryp, 5 Apr 2017 | Read review
5 of 5