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Sheraton on the Park, Sydney

Booking.comUSD 149*
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#31 of 174 Hotels in Sydney
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 149*
USD 149*
USD 149*
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Sheraton on the Park, Sydney
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3,662 Reviews from our TripAdvisor Community

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Showing 3,416: English reviews
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Houston, Texas
Reviewed yesterday NEW

Reservation was paid in full. Flight was canceled, forcing me to change travel plans and move directly to Melby. After explaining, was not able to cancel the expensive reservation. Service was rude. Can't speak to quality of hotel, but will never stay here due to poor service after this experience.

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Helpful?
Thank nikeplayer88
Shanghai
Reviewed yesterday NEWvia mobile

I've stayed at this property at least 15 times over past 2 years and it my stays never improve..... Out of the 15 stays I've been upgraded once as a Gold member and outside of the one upgrade never lounge access. The lounge is tiny and nothing to rave about but would be nice to be taken better care of...

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Helpful?
Thank shanghaiboston
Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

A great base for a visitor to Sydney. SOP is a modern, clean well serviced hotel. The in room amenities are good although the toiletries are on the cheap side. There is a good comfortable bed, decent lounge, desk and bathroom. All up it's a good place to stay if you want something nicer without paying a fortune.

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Helpful?
Thank MrOyvind
Reviewed 3 days ago NEWvia mobile

Arrived at 3:30 pm to check in, reception had assured us that our rooms would be ready by 3:00pm. (Which was the allocated check-in time) then we were told that our rooms were not ready that the people before had extended their stay. This was after we had paid for two suits a week before and had requested confirmation of...

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Helpful?
Thank Garry M
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Garry M, Thank you for your patronage to Sheraton on the Park. My sincere apologies for any frustration experienced during your stay and any delay on your check-in, as our associates do pride themselves on delivering exceptional service and endeavour to assist our guests wherever possible. Rest assured your comments regarding your stay have been brought to the attention...

Kihei, Hawaii, United States
Reviewed 4 days ago NEW

Now that Marriott has added Starwood top their inventory we decided to try this property instead of the Marriott Circular Key. Good location and comfortable accomodation. SPG longe had good selections but was overcrowded most of the normal meal/drink times. House cleaning staff manged to throw out (dispose) my wifes hearing aid. Hotel management denied all responsibility as well Sheraton...

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Helpful?
Thank Myron C
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Myron C, Thank you for your patronage and for taking the time to submit your feedback. Our location is certainly a drawcard for all types of travellers to Sydney with the convenience of everything you would need at your doorstep and I’m pleased to note you enjoy the comfort of your guest room. As you know we have offered...

Orange, Australia
Reviewed 4 days ago NEW

The Sheraton has only a few accessible rooms but they are definitely inaccessible for anyone in a wheelchair. The room is very small and you can only access one side of the room. The shower is not useable for an amputee who needs rails and a seat. In addition for a 65 year old woman it is very difficult to...

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Helpful?
Thank Mary M
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Mary M, Thank you for your patronage to Sheraton on the Park. I am disappointed to learn of your frustration during your recent stay and as an international hotel we certainly cater to guests in all circumstances and pride ourselves on our diversity and sensitivity. Apologies for any inconvenience experienced, as this was certainly not our intention. Rest assured...

Merimbula, Australia
Reviewed 5 days ago NEWvia mobile

We arrived late at night and moved rooms 4 times!! Due to hygiene and noise issues. It was our anniversary so we were quite disappointed but I will say the staff were extremely lovely and more than willing to appease our concerns. We received free champagne and were offered free breakfast and drinks. The room we finished up with was...

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Helpful?
Thank imacca26
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear imacca26, Thank you for taking the time to provide us with your valuable feedback and for choosing to spend such a special occasion such as your Anniversary at Sheraton on the Park! Apologies for any inconvenience experienced, however I’m pleased you enjoyed your stay with us overall and were able to enjoy your time away. Warm regards, Bernhard Langer...

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Couldn't open the blind due to office workers in next block that could look straight in due to being so close. We did ask reception for a better room this time !! No coffee at all so it was not refilled after last guests !! and no saucers to put our mugs on. Bed was uncomfortable and the satin cover...

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Helpful?
3Thank julia041463
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear julia041463, Thank you for choosing to stay at Sheraton on the Park for your stay in Sydney. I’m certainly surprised to note your concerns regarding our Sheraton Sleep Experience bedding and linen as we usually receive many positive comments. We have invested a great deal into the maintenance of the Hotel over several years to maintain the 5 Star...

Chicago, Illinois
Reviewed 6 days ago NEW

This hotel is in a great location, 1 mile from the Opera House and across from Hyde Park. The pool area includes a hot tub, sauna, and steam room, as well as a small sun deck. The linens in the room are very nice and the room is spacious with a large bathroom. Room service and mini bar available. Recommend...

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Helpful?
Thank Lorry L
London, United Kingdom
Reviewed 6 days ago NEW

Great location if you want to be in the city area. Walking distance to most attractions. The rooms are lovely but the hotel itself could use being renovated. The feel of the hotel is very corporate. Nothing special to write about though.....

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Helpful?
Thank JusticM
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear JusticM, Thank you for your patronage and for taking the time to submit your feedback. Our location is certainly a drawcard for all types of travellers to Sydney with the convenience of everything you would need at your doorstep. We have invested a great deal into the maintenance of the Hotel over several years to maintain the 5 Star...

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07/05/2017 08/05/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Feast at Sheraton on the Park
Feast at Sheraton on the Park
Cuisines: Japanese, International, Australian, Seafood
The Gallery
The Gallery
Cuisines: Australian, Contemporary
The Conservatory Bar
The Conservatory Bar
Cuisines: Australian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about Sheraton on the Park, Sydney

Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $223 - $704 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Agoda, Priceline, TripOnline SA and HotelQuickly so you can book your Sheraton on the Park, Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#31 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Park, Sydney staff and other travellers.
17 questions
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Questions? Get answers from Sheraton on the Park, Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If disabled you have NO CHOICE”
marymW1190HD, 25 Apr 2017 | Read review
“Higher Floor,”
_randfrichards, 19 Apr 2017 | Read review
“Don't get sucked in by cheap rate offer - it is a scam”
hudsonmj, 18 Apr 2017 | Read review
“Ask for a room facing the Park, the views are more pleasant and rooms in this side a little quieter.”
Gr1ff, 17 Apr 2017 | Read review
“Ask for a higher level park view room.”
Retired2013, 16 Apr 2017 | Read review
5 of 5
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USD 149* /night
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TripAdvisorUSD 149
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Prices are for 1 room, 2 adults
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