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Pullman Quay Grand Sydney Harbour

Traveller (682)
Room & Suite (613)
Dining (82)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located right in the heart of Sydney, the Pullman Quay Grand Sydney Harbour is a 5-Star apartment hotel located at the edge of East Circular Quay boasting stunning views of the iconic Harbour Bridge or the beautiful Royal Botanic Gardens. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, the iconic Hacienda Sydney bar, one of Sydney's finest restaurants Q Dining, 3 versatile function rooms and superb hotel recreation facilities.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Kitchenette
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Harbour View
Great View
HOTEL CLASS
1,650Reviews
1,152Photos
31Q+A
100Room tips
Traveller rating
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  • 325
  • 82
  • 41
  • 23
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Popular mentions
The breakfast was poor. Cold one day and over cooked the next day. It's Al la Cart but beware the full breakfast is all.pre cooked buffet style in the kitchen and assembled. Next day Eggs Benedict waited 30 mins and eggs where hard. Had a Quay view suite and view was great
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 5 days ago
Dear Wigantex Thank you for your constructive feedback, Please accept my sincerest apology for the service you encountered. It is absolutely not the usual standard we pride ourselves on and it is most disheartening to hear of your disappointment. Since receiving your feedback we have discussed your experience as a team, and no doubt this is an opportunity to make significant improvements to ensure this is an isolated incident. Sincerely, Sam Panetta General Manager
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+7
This is a perfect place to stay, where you can relax on your balcony and sip a glass of wine and enjoy the view. Walk down on the harbour shore and there is plenty of restaurants and bars. The room has a full equipped kitchen and also has a washing machine and dryer and
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 5 days ago
Dear Enzak73 It is wonderful to hear that you had a fantastic experience here at the Pullman Quay Grand Sydney Harbour. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you again for sharing your experience we are delighted you enjoyed your time with us, and we hope your next visit will be as pleasant and as memorable as the previous one. Sincerely, Sam Panetta, General Manager.
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+4
Amazing honeymoon stay,booked two nights in a one bedroom apartment with harbour views. Breath taking, kitchen was very well equipped, rooms were great size, comfy beds. Had breakfast included was worth every cent. Only negative pool was under construction/ renovation and check
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 1 week ago
Dear Zietta04, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback as a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you again for sharing your experience, and we look forward to welcoming you back for another memorable experience. Kind regards, Sam Panetta General Manager
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I expected the room to have a more luxurious feel in this hotel and we where disappionted. The lounge was uncomfortable and we paid $30 each for breakfast which took 2 hours. Service was very slow and the food was not very appertising.
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 1 week ago
Dear jimrobcollis, Thank you for your constructive feedback, Please accept my sincerest apology for the service you encountered. It is absolutely not the usual standard we pride ourselves on and it is most disheartening to hear of your disappointment. Since receiving your feedback we have discussed your experience as a team, and no doubt this is an opportunity to make significant improvements to ensure this is an isolated incident. Sincerely, Sam Panetta General Manager
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Stayed over New Year, what a New Years eve, room was excellent, location over looking harbour bridge made the night, but there balcony was our favourite place, watching the cruise ship, people walking the bridge, everything was wonderful, would recommend this hotel time and time
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 3 weeks ago
Dear geofft259, It is wonderful to hear that you had a fantastic experience here at the Pullman Quay Grand Sydney Harbour. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you again for sharing your experience we are delighted you enjoyed your time with us, and we hope your next visit will be as pleasant and as memorable as the previous one. Sincerely, Sam Panetta, General Manager.
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The 2-Bedroom Harbour View Apartment at the Pullman Quay Grand Sydney Harbour
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123456123
The harbour View rooms, beautuiful and best view
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We have stayed both Harbour & Garden sides, if it's your first time in Australia I'd recommend Harbour side, however you will pay extra for it. Not sure about renovations. If you're flying into Sydney the trains from airport to Circular Quay is a breeze, then a very short easy walk to Pullmans Grand Quay....but we don't travel with huge oversize suitcases either.
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Yes the room has everything you need
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Pool is an indoor pool on the second floor
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1234567
"if you want a view of the garden ensure that the room is higher than the trees"
"Ask for Harbour view"
"Pay extra for a quayside view!"
"Garden is more peaceful but Harbour View is now my pick as view is stunning"
"ask for a room with a view of the harbor."
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PRICE RANGE
USD 245 - USD 518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay grand suites sydney hotel sydneyquay grand hotel sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
68
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