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Pullman Quay Grand Sydney Harbour

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61 Macquarie Street East Circular Quay, Sydney, New South Wales 2000 Australia
Lowest prices for your stay
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Expedia.com
USD 304
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Free cancellation until 28/07/22
FindHotel
USD 291
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Booking.comUSD 304
Priceline
TravelocityUSD 304
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (831)
Room & Suite (762)
Dining (98)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Quay Grand Sydney Harbour
Updated 05/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 208 in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
Located right in the heart of Sydney, the Pullman Quay Grand Sydney Harbour is a 5-Star apartment hotel located at the edge of East Circular Quay boasting stunning views of the iconic Harbour Bridge or the beautiful Royal Botanic Gardens. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, the iconic Hacienda Sydney bar, one of Sydney's finest restaurants Q Dining, 3 versatile function rooms and superb hotel recreation facilities.
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Property amenities
Paid private parking nearby
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Paid wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Kitchenette
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Park View
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
228Restaurantswithin 0.5 km
83Attractionswithin 0.5 km
1849Reviews41Q+A100Room tips
Traveller rating
  • 1,276
  • 373
  • 105
  • 52
  • 43
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David a wrote a review 11 May
Tasmania, Australia16 contributions15 helpful votes
Amazing stay!!…Booked for 2 nights, a quick little getaway…..Pullman was a great choice! The staff are professional and friendly, even going to my suite I passed some Housekeeping staff and they were so welcoming. The room was a good size, very clean, with plenty of room/storage. The kitchen has everything you would ever need plus a laundry. I spent a lot of time on the balcony overlooking the iconic Sydney harbour bridge and amazing city skyline. Was lucky to see one of the first Cruise ships in. The Bars and Restaurant look good, I didn’t have a chance to check them out, but I’m booked in again next week, so will make a point of sampling their menus. The location of this property is second to none……you are absolutely spoilt for choice from great fish & chips to Michelin rated restaurants at your doorstep. This has now become my Hotel of choice when I’m in Sydney. It gives you the freedom of being in self contained apartment, but then having all the luxe personal amenities of a luxury Hotel. Looking forward to my stay next week! ….Pullman Quay Grand Sydney Harbour should be top of your list….its definitely mine.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Book a Harbourview room for the iconic landmarks
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Tagfcuk wrote a review Apr 2022
High Wycombe, United Kingdom236 contributions155 helpful votes
We arrived after the 23 hour flight from London VERY early. Really early. And yet the great staff worked miracles to get us a room in a couple of hours. Thank you thank you. Room was huge. We had a 2 bed suite and it was lovely. Would have liked a harbour view but small details. Lounge area and kitchen were massive. Centrally located for everything. Short walk to Circular Quay and onward transit. Really couldn’t fault it And thanks again to the team for helping weary travellers.
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Date of stay: April 2022Trip type: Travelled
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SimmoAdelaide wrote a review Mar 2022
Adelaide203 contributions106 helpful votes
Four day visit, this was the place to stay. The staff were fantastic, professional, helpful and welcoming, nothing seemed too much trouble. The location was truly amazing, over looking Circular Quay, Sydney Harbour and the Harbour Bridge (Million Dollar Views). Amenities were great with a full kitchen, lounge, dining area etc. The room was more an apartment than a Hotel room. Was set up for both long and short stays. The pool, gym and sauna were all good. The whole stay was perfect and I would highly recommend this Hotel.
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Date of stay: March 2022
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Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 26 Mar 2022
Dear SimmoAdelaide, Thank you for you feedback from your recent stay here with us at the Pullman Quay Grand. We are very glad you enjoyed your time with us and your feedback serves as such an incredible encouragement to all our staff here at the hotel. We hope we get the chance to welcome you back again in the future and we look forward to providing another wonderful experience at our hotel. Sincerely, Steve Savic General Manager.
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gconnor92 wrote a review Feb 2022
North Parramatta, Australia1 contribution
The room was amazing along with the view. However, had the room booked for my wedding night for July 2021, I received a credit for my room when the wedding was cancelled due to covid lockdowns, however when booking my room for Feb 2022 was charged an additional 25% for the exact same room.
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Date of stay: February 2022
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Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 16 Feb 2022
Dear gconnor92, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. We are very fortunate to be in such a great location and it is fantastic that you enjoyed such. Thank you also for your feedback in regards to the rate of the room. Our rates do vary and depending on the date there may be certain instances where it can be lower or higher even if it is the same room category. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Steve Savic, General Manager.
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Possum wrote a review Jan 2022
Sydney2 contributions1 helpful vote
We stayed at this hotel in January. View was fantastic, but The room was dated and we could see some dust on furnitures and the floor. We wanted to eat breakfast at 7 o’clock but it was not available. The restaurant opens for breakfast only after 7:30am at Q dining. Also very limited menu (no breakfast buffet) The taste was brunt and average with terrible coffee. You can have much better breakfast in some other cafes in Circular Quay or the Rocks. We went to Gym and swimming pool, but there’s is not changing room.
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Date of stay: January 2022Trip type: Travelled
1 Helpful vote
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Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 16 Feb 2022
Dear Kyat176, Thank you very much for taking the time to provide some feedback on your recent stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Since receiving your feedback we have discussed your experience as a team, and no doubt this is an opportunity to make significant improvements to ensure this is an isolated incident. I do hope you give us further opportunities to look after you in the future. May I kindly request that you contact myself directly or Simon Anderson the Front Office Manager on H8779-RD@accor.com regarding future bookings. We will do our utmost to restore your good faith in our hotel and have a memorable stay for all the right reasons. Once again, we appreciate and thank you for your feedback. Sincerely, Steve Savic, General Manager.
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Kathleen M wrote a review Jan 2022
2 contributions3 helpful votes
Great staycation in a deluxe harbour view apartment. This was our second visit and a couple of issues we had last time (cleaning, aircon, wi-fi) had all been resolved. We spent plenty of time on our balcony and enjoying the apartment. We were very happy with our stay. We have booked a return visit already.
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Date of stay: December 2021
2 Helpful votes
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Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 7 Jan 2022
Dear Kathleen M, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. The level of service we continue to uphold is to encourage all guests to have a memorable experience with us and we are so very pleased to hear that we will be welcoming you back. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Steve Savic, General Manager.
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flexistone wrote a review Dec 2021
Nuremberg, Germany15 contributions7 helpful votes
We stayed there in January 2019 after 6 weeks travelling with our RV on the eastern coast. The hotel is easily reachable - een with the RV - and check-in is quick and very friendly. We had a appartment-style double-bedroom room with a unique view over harbour bridge area. The breakfast was excellent and you could order by menu... Rooms where pretty clean - but my need some refurbishments... Although its right beside the Opera House it´s not to noisy. You can reach the Circular Quay within minutes. We loved that hotel! Cost-benefit ratio is rather good!
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Date of stay: January 2021
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1 Helpful vote
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Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 7 Jan 2022
Dear flexistone, Thank you for your recent feedback. We are so happy to hear that you enjoyed the views from your own private balcony in your suite. We are very fortunate to be in such a great location and it is fantastic that you enjoyed such. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Steve Savic, General Manager.
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Michael S wrote a review Dec 2021
1 contribution
This was the worst hotel experience I have ever had! Checked into room and my partner stepped on broken glass and cut her foot in the kitchen. Room not cleaned to standard - hair and dirt in bathtub and around shower. Requested twice to have room floor cleaned so no broken glass and finally they came. After cleaned found a second piece of glass in carpet. There’s absolutely no excuse for this if they had cleaned the floor properly. Houseman was sent to clean floor again and yet was still dirty. Balcony dirty. Everything in the unit was broken - coffee machine, washing machine both broken. Spa didn’t work. Power kept shorting. Towels had holes in them! View was mediocre couldn’t see harbour it was more overlooking the noisy ferry terminal. When you pay $850 per night for 3 nights you expect much more! Some (not all) staff had very poor attitude. A free breakfast doesn’t make up for the cut foot and poor quality of the room! I wouldn’t of even paid a third of this for the quality I received! This hotel is not worthy of 5 stars it should be a 3 star hotel! Absolutely dissatisfied recommend you to stay elsewhere this is a terrible hotel!
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Date of stay: December 2021Trip type: Travelled
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Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 3 Jan 2022
Dear Mshep8272, Thank you for your email detailing your stay with us. Clearly we have completely missed in a number of areas during your stay. Please accept my sincerest apology for all of the shortfalls you encountered, it is absolutely not the usual standard we pride ourselves on and it is most disheartening to read of your disappointment with your time with us. Since receiving your feedback, we have discussed your experience as a team and no doubt this is an opportunity to make some significant improvements to ensure this is an isolated incident and most definitely not standard. I do hope you give us further opportunities to look after you in the future. May I kindly request that you contact myself directly or Simon Anderson our Front Office Manager H8779-RD@accor.com regarding future bookings. We will do our utmost to restore your good faith in our hotel and have a memorable stay for all the right reasons. Once again, we appreciate and thank you for your feedback. Kind Regards, Steve Savic General Manager
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Edith F wrote a review Dec 2021
Glasgow, United Kingdom3 contributions
I booked this hotel for a four night stay after flying in to Sydney from overseas. I believed it would provide excellent accommodation in which to do the necessary 72 hour isolation. I arrived very late in the evening and initially was very impressed with the apartment. The views from the balcony are stunning. However as I started to unpack I discovered the previous occupants clothes in the bedroom drawer. I was also horrified to find a pile of dirty towels in the laundry cupboard sink! It was clear that the room had not been adequately cleaned. I telephoned reception who advised me to leave to dirty items outside the door and they would remove them. I then used my own cleaning wipes to clean all the kitchen area. This would have been bad at the best of times but during a COVID outbreak is an appalling lack of attention to detail. I made it clear to reception that I wanted this matter brought to the attention of the manager that evening. I heard nothing. Again, the next day I requested that this matter be brought to the managers attention, I still heard nothing. I emailed Mr Savic three days ago and still have not received a reply. Perhaps he will respond after reading this review! My advice would be not to stay in this hotel, it’s not worth the risk. Had I not been isolating I would not have remained there.
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Date of stay: December 2021
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Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 1 Jan 2022
Dear Edith, Thank you for your email detailing your stay with us. Clearly we have completely missed in a number of areas during your stay. Please accept my sincerest apology for all of the shortfalls you encountered, it is absolutely not the usual standard we pride ourselves on and it is most disheartening to read of your disappointment with your time with us. Since receiving your feedback, we have discussed your experience as a team and no doubt this is an opportunity to make some significant improvements to ensure this is an isolated incident and most definitely not standard. I will follow up with my Managers, as I am very disappointed to read the lack of follow up which is unacceptable, and rest assured this will be addressed. I do hope you give us another opportunity to look after you again, should you wish to return to our property in the future, could I kindly request that you contact myself directly so that I can ensure we do our utmost to restore your good faith in our hotel and have a memorable stay for all the right reasons. Once again I appreciate the time you have taken to provide your feedback and I look forward to hearing from you. Kind Regards,
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Paul S wrote a review Nov 2021
2 contributions
First time we have stayed at the Pullman at circular quay. Great location, the restaurant food was fantastic with a great outlook over the quay and harbour bridge. receptionist was extremely helpful. Will stay again and recommend this hotel
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Date of stay: October 2021
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Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 24 Nov 2021
Dear paulsB4031AP, Thank you for your kind feedback from your recent stay here with us at the Pullman Quay Grand. We are very glad you enjoyed your time with us. From all the team here, we hope you had a wonderful anniversary! Sincerely, Steve Savic, General Manager.
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PRICE RANGE
USD 293 - USD 447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay grand suites sydney hotel sydney, quay grand hotel sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
70
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Frequently Asked Questions about Pullman Quay Grand Sydney Harbour
Which popular attractions are close to Pullman Quay Grand Sydney Harbour?
Nearby attractions include Sydney Harbour (0.3 km), Sydney Opera House (0.5 km), and ATTY Gallery (0.5 km).
What are some of the property amenities at Pullman Quay Grand Sydney Harbour?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Quay Grand Sydney Harbour?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Quay Grand Sydney Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Quay Grand Sydney Harbour?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Pullman Quay Grand Sydney Harbour?
Conveniently located restaurants include William Blue Dining, Playfair Cafe, and Mode Kitchen & Bar.
Are there opportunities to exercise at Pullman Quay Grand Sydney Harbour?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Pullman Quay Grand Sydney Harbour have airport transportation?
Yes, Pullman Quay Grand Sydney Harbour offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Quay Grand Sydney Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Quay Grand Sydney Harbour offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.