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Pullman Quay Grand Sydney Harbour

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Pullman Quay Grand Sydney Harbour
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1,288 Reviews from our TripAdvisor Community

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Showing 1,239: English reviews
Melbourne, Australia
Reviewed 1 week ago via mobile

What can I say, a true 5 star property from booking to arrival and throughout the whole experience. This hotel knows how to service its customers, on check in I was shown to my harbour view suite and shown all the ammenities. Then there is that view, the whole reason to book this property. From my lounge and balcony its...

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Helpful?
Thank samanthajoanne1974
Cleo S, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear samanthajoanne1974, thank you so much for taking the time and leaving us with such an amazing review. I am delighted to hear that you enjoyed your stay with us from start to finish. The view is magnificent and I am glad that you were able to enjoy this from one of our spacious rooms. Our AccorHotels loyalty program certainly...

Reviewed 1 week ago via mobile

The view was amazing the rooms are great . The indoor swimming pool and spa is fabulous and the location well what can you say your in Sydney harbour we stayed 8 floor breakfast was included however the breakfast staff quiet forgetful and also did not explain the ordered menu what you get and don't get - maybe we had...

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Helpful?
Thank Ivan N C
Cleo S, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear Ivan N C, thank you very much for your feedback. It is wonderful to hear that you enjoyed your stay with us and enjoyed the stunning view over Sydney Harbour. I will share your comments with our team, especially Omi. He is such a valuable member to our team and I am sure he will be delighted to hear...

Ipswich, Australia
Reviewed 2 weeks ago via mobile

After spending some time relaxing overseas it was time to go back to work. This is a great hotel and the staff are equally great and professional. The food was good even though it was room service still good.

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Helpful?
Thank midlifetravelers
Cleo S, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear midlifetravelers, thank you very much for your review. It is wonderful to hear that you had such a fantastic experience before heading back to work. I certainly will pass on your feedback to all our staff, especially the kitchen team, I am sure they will be delighted to hear you enjoyed our in room dining service. Feedback like yours...

Cannon Hill
Reviewed 2 weeks ago

we spent 3 hours just having some light bites and a few good drinks watching the view. their wine list was great . good champagne and world wines. we also had some bar snacks very tasty. the view is amazing .

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Helpful?
Thank 164jennyk
Cleo S, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear 164jennyk, thank you very much for your review about our Hacienda Bar. It is fantastic to hear that you had such a wonderful experience and enjoyed our vast selection of wines. We are so fortunate to be right in the heart of the Quay with so much wonderful energy and spectacular views surrounding us and I am glad that...

Hervey Bay
Reviewed 2 weeks ago via mobile

This hotel is in an excellent location for circular quay and all the attractions of Sydney. I stayed with my husband and two children aged 14 and 16 in a two bedroom garden view room. The room was spacious and had two bathrooms. We only overnighted and found it very comfortable. It had a full kitchen and a separate bath...

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Helpful?
Thank FamilyTraveller84
Cleo S, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear FamilyTraveller84, thank you so much for leaving us with such a great review. I am glad to hear that you enjoyed our spacious rooms and our newly refurbished Hacienda Bar. We are very fortunate to be right in the heart of the quay with so much wonderful energy and spectacular views surrounding us and I am glad you enjoyed...

Sydney, Australia
Reviewed 2 weeks ago

After having 3 Christmas's in a row ruined by Sofitel Wentworth I was jaded but, my faith has been restored with the overall excellence of this hotel. Worthy of particular mention is the staff. They were warm, welcoming, helpful and just plain brilliant from the moment we arrived! Thank you Pullman Quay Grand for a magical Christmas. We will certainly...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Louise B
Cleo S, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear Louise B, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. It is wonderful to hear that you had such a pleasant experience. I will share your feedback with our team, I am sure they will be delighted to hear. We do pride ourselves in outstanding service and comments like...

Canberra, Australia
Reviewed 2 weeks ago

Everything and everyone in this hotel make my family and i feel 100% satisfied! Definitely will stay again and recommend to friends. Great room and facilities, perfect location, wonderful breakfast experience and helping staff all make our day!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 859yanl
Cleo S, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear 859yanl, thank you so much for your review. It is wonderful to hear that you had a fantastic experience. I am delighted to here you enjoyed your breakfast in our Q-Dining restaurant and I will definitely share this feedback with all of our staff. It really serves as such an encouragement to all staff here. Thank you again for...

Sydney
Reviewed 2 weeks ago

PROS: - location on Sydney's Circular Quay - postcard views from all Quay side rooms - large suite with great balcony for soaking up those views - large well appointed kitchen CONS: - expensive - 5star fees for 3-4star experience - some maintenance issues - spa not working, and wasn't fixed during our three night stay despite advising them first...

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1Thank Tough_Job
Reviewed 3 weeks ago

We loved our stay with this Pullman. Location on the harbour can not be beat in Sydney. We had a harbour view 1 bedroom with a balcony. Great view of the harbour and famous bridge. Room was really a condo with full kitchen and laundry. Pull out couch in living room. Ferry boats to everywhere are steps away from the...

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Helpful?
Thank Gordon C
Melbourne, Australia
Reviewed 3 weeks ago via mobile

Summary: Fantastic location, decent though tired facilities, average service. We stayed here with my wife and toddler for two nights in early December. The booking requested a high floor; yet, we were checked into a ground floor apartment, with Circular Quay noise at its maximum. It was only when we complained about a malfunctioning airconditioner that we were relocated into...

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Helpful?
Thank bt684
Cleo S, Front Office Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear bt684, Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that we have let you down and you were overcharged, please accept my sincerest apologise. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
5-Star apartment hotel located at the edge of East Circular Quay boasting stunning Sydney Harbour views. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, Sydney's best Bar by far ECQ, a newly refurbished restaurant on the mezzanine level of the hotel Q Dining, 3 versatile function rooms and superb hotel reacreation facilities. ... more   less 

Additional Information about Pullman Quay Grand Sydney Harbour

Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $344 - $926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Quay Grand Sydney Harbour 5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, ACCOR, TripOnline SA, Priceline, Travelocity, Agoda and Jetsetter so you can book your Pullman Quay Grand Sydney Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Hotel Sydney
Hotel Style:
#3 Family Hotel in Sydney
#3 Romantic Hotel in Sydney
#12 Luxury Hotel in Sydney
#12 Business Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Quay Grand Sydney Harbour staff and other travellers.
24 questions
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Questions? Get answers from Pullman Quay Grand Sydney Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quay side, high floor”
 of 5 bubbles Tough_Job, 31 Dec 2016 | Read review
“Harbour side, 6th floor and up for best view.”
 of 5 bubbles 355gordonc, 29 Dec 2016 | Read review
“Must be waterside”
 of 5 bubbles 917allenb, 26 Dec 2016 | Read review
“Garden view is quiet and nice view also.”
 of 5 bubbles taniasangiorgio, 24 Dec 2016 | Read review
“Overlooking the harbour on a high floor to take in the view.”
 of 5 bubbles 13shirleyl, 24 Dec 2016 | Read review
5 of 5
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