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Novotel Sydney on Darling Harbour

Expedia.comUSD 220*
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#68 of 176 Hotels in Sydney
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel Sydney on Darling Harbour
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4,293 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Sydney on Darling Harbour
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Showing 4,129: English reviews
Gold Coast, Australia
Reviewed 1 week ago

We were attending a trade show at the Convention Centre. The Novotel is ideally placed, and the concierge went above and beyond to assist us. The rooms have been renovated but the hotel still shows its age. Had a great sirloin steak from the room service menu. The free wifi was appreciated, and the check-in/check-out service was good.

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Helpful?
Thank Garth195
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear Garth195, Thank you for sharing your feedback in regards to the hotels rooms Ambiance and décor. I am a pleased to inform you that we are currently working towards new and fresh ideas that l trust will restore the look and feel of the hotel. Kind Regards, Richard Holt General Manager

Sydney
Reviewed 1 week ago via mobile

We stayed at Novotel Darling Harbour as a spur of the moment decision get away, arriving at 4.30 in the afternoon just for some down time. From the moment we arrived, the customer service exceeded all expectation. We were checked in by Renee, who took it upon herself to upgrade us into a suite and have a bottle of wine...

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Helpful?
Thank HappyHolidaysSydney
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear HappyHolidaysSydney, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Renee. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 1 week ago

Great location,room was good size had everything you need BUT the pillows were terrible they should be thrown out,worst pillows i have ever had. Room was a bit tired but clean,staff all polite & friendly,breakfast was good. For the money you pay you expect a bit more,parking is expensive $55 per night but thats sydney anywhere. Overall it was nothing...

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Helpful?
Thank lidsdale
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear lidsdale, I will share your comments with our team, we always encourage our guests to provide feedback as it allows us to continuously strive to provide superior service and take appropriate measures in those areas of concern. Ensuring future guests are provided the high quality product Novotel is renowned for. Kind Regards, Richard Holt General Manager

Thurgoona
Reviewed 1 week ago

Friendly, helpful staff and quality service. The location was close to shows and other entertainment. It was easy to park your care and then ease of access. The room was well fitted out with lovely views of the city.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Hugh H
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear Hugh H, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay. Kind Regards, Richard Holt General Manager

Macksville, Australia
Reviewed 1 week ago

Novotel Darling Harbour is very well situated with plenty of shopping and food within easy walking distance. The staff are very helpful and the rooms very comfortable. As an Advantage member, I was delighted to receive free drinks vouchers and water in my room.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Weasel476
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear Weasel476, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager

Reviewed 1 week ago

Hotel and Amenities are great and location is very good in centre of city right on darling harbour. Only issue found was it is hard to find as surrounded by so many high rise buildings with one way streets where GPS gives up as well. Another issue is parking not easy to find.

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Helpful?
Thank David M
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear David M, I will share your comments with our Hotel Manager as it allows us to improve on the concerns you have raised, providing future guests with a high quality product Novotel is renowned for. Kind Regards, Richard Holt General Manager

New Delhi, India
Reviewed 1 week ago via mobile

This hotel is mostly about the location and as that goes there is nothing to beat a front seat on the Darling Harbour. Highlights of the hotel are the spacious well appointed rooms. We were a family of 4 with 2 kids and had comfortable spaces for sleep. The buffet breakfast was really impressive especially the bounties from the bakery....

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Helpful?
1Thank 586shibum
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear 586shibum, Thank you for leaving us with such awesome feedback! I will be sure to pass on your wonderful comments to the team. We look forward to seeing you back again soon maybe for some more yummy pastries? Kind Regards, Richard Holt General Manager

Queenscliff, Victoria, Australia
Reviewed 1 week ago via mobile

Absolutely awesome stay this week at Novotel Darling Harbour. The staff were fantastic and helpful at every turn. My extra late checkout today was especially appreciated after a huge week selling Victoria!!

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Helpful?
1Thank Ali S
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear Ali S, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind Regards, Richard Holt General Manager

Airlie Beach, Australia
Reviewed 1 week ago via mobile

Pretty disappointed when I pay over $400 a night to find the bathroom is mouldy and dirty. It obviously hadn't been cleaned as there was an old cake of soap from the previous person. Bathroom is badly in need of a renovation. Lots of mould around fittings and tile grout, overall very grubby. Our daughter was on the same floor...

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Helpful?
Thank Harlegirl
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear Harlegirl Thank you for your feedback. We are working closely with our executive housekeeper on the issues you have raised. We are also in the process of new design concept for rooms to restore the look and feel. We do appreciate your comments and thank you for choosing to stay with us during this peak time here in sydney....

Sydney, Australia
Reviewed 1 week ago

I have stayed here more than once and the rooms are well fitted out ,reception staff are a bit hit and miss.Breakfast is a must and with a chef on hand to cook you your favorite omelete!!!.location is good as is close to great eateries.

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Helpful?
Thank thecubhole
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear thecubhole, Thank you for taking time to leave us with feedback. I will share your comments with our Executive Housekeeper as it allows us to improve on the concerns you have raised, providing future guests with a high quality product Novotel is renowned for. Kind Regards, Richard Holt General Manager

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11/06/2017 12/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a warm welcome and stunning view of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House and Sydney Harbour Bridge, get up close and personal with a Koala at WILD LIFE Sydney Zoo, walk under water at SEA LIFE Sydney Aquarium or experience world-renowned exhibits at Powerhouse and National Maritime Museums. Modern and comfortable, the hotel provides a variety of facilities and services all for our guests' well being - Business Centre, 24-hour room service, The Ternary - our brand new restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie and great recreational facilities including swimming pool, gymnasium and an outdoor tennis court. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour. ... more   less 

Additional Information about Novotel Sydney on Darling Harbour

Address: 100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $207 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Sydney on Darling Harbour 4.5*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, ACCOR, Agoda, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Novotel Sydney on Darling Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Sydney On Darling Harbour Hotel Sydney
Novetel Sydney
Accor Sydney On Darling Harbour
Sydney Novotel
Darling Harbour Novotel
Hotel Style:
#3 Green Hotel in Sydney
#23 Family Hotel in Sydney
#36 Business Hotel in Sydney
#38 Romantic Hotel in Sydney
#62 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney on Darling Harbour staff and other travellers.
32 questions
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Questions? Get answers from Novotel Sydney on Darling Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room overlooked the city - pretty lights!”
noelenew289, 27 May 2017 | Read review
“Rooms on 9th Floor with views of the Harbour are the best”
richm0nd16, 27 May 2017 | Read review
“Get the Pyrmont View :)”
441charlenea, 25 May 2017 | Read review
“harbour side is the best”
W1500ZYtonym, 23 May 2017 | Read review
“Ask for harbour view, level 9”
Garth195, 22 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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