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100 Murray Street Darling Harbour, Sydney, New South Wales 2000 Australia
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Hotel direct offer!EXPLORE VIVID AT NOVOTEL SYDNEY DARLING HARBOUR
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Room & Suite (288)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 12/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#75 of 208 in Sydney
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Enjoy a warm welcome stunning views of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Adjacent to the ICC Sydney and connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House, Sydney Harbour Bridge, WILD LIFE Sydney Zoo, SEA LIFE Sydney Aquarium or the Powerhouse and National Maritime Museums. The hotel provides a variety of facilities and services all for our guests' well being, The Ternary - our amazing concept restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Secured parking
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Kids club
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Marina View
Languages Spoken
English, Arabic, Chinese, Greek and 4 more
Hotel links
Special Offer:EXPLORE VIVID AT NOVOTEL SYDNEY DARLING HARBOUR

Location

Full view
100Great for walkers
Grade: 100 out of 100
189Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
5510Reviews59Q+A100Room tips
Traveller rating
  • 1,906
  • 2,131
  • 951
  • 301
  • 221
Time of year
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Popular mentions
Andrew wrote a review 23 May
Adelaide, Australia7 contributions5 helpful votes
Crazy housekeeping took away the ONE cake of soap each day, barely used(Once!!) & had to request! Old hotel. Still old shower over old bath. But I see no longer owned by Accor -is this why nothing is being spent on upgrading???
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
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Location
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Trip type: Travelled
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Margaret2567 wrote a review Mar 2022
Sydney, Australia13 contributions4 helpful votes
Hotel's Favourite
We recently stayed 1 night as we had booked in to a comedy show at the Ooera House. While there are Accor hotels close to the venue we booked Novotel Darling Harbour as it is a favourite of ours and not available for a while due to Covid. Our stay was amazing from start to finish. Simon rang us while we were driving in to explain parking arrangements and that we were upgraded to a suite overlooking Darling Harbour. Food at Ternary bar was amazing, we are looking forward to the restaurant reopening in near future. Staff all very efficient and pleasant. Our room spacious and very quiet.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2022
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Response from William Roberts , Guest Services / Front Office at Novotel Sydney on Darling Harbour
Responded 30 Mar 2022
Dear Margaret2567 Thank you for taking the time to leave feedback on your stay with us. It is such a pleasure to read your feedback and fills us with warmth after what has been a very difficult time for our industry amongst all others. I will definitely be passing on this feedback to our team, in particular Simon. We are very lucky to have him on our team. We can't wait for The Ternary to reopen and to have you back with us soon to enjoy a meal. Warm regards, Richard Holt General Manager Novotel Sydney on Darling Harbour
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australianvisit0r wrote a review 22 May
Adelaide, Australia12 contributions
+1
We are currently staying at the Novotel Sydney Darling Harbour in rooms 665 and 667. The standard of rooms we have been allocated is disappointing, in light of paying $1600 for this weekend. We made a complaint to the hotel, but all they did was allocate a few points to our membership. To us that was not sufficient. We really wanted proper rooms or at least some sort of monetary refund. We are extremely disappointed with the room standard and cleanliness at Novotel Sydney Darling Harbour. We booked this trip away thinking this is a 4-star hotel. However, upon arrival we have found both rooms to be in derelict conditions. I attach pictures to illustrate the poor standard. Most importantly, the hygiene is deplorable and the rooms have blood stains on bathroom walls, when lifting the sheets we found large stains in one bed, the sinks and bathtubs have got hair and grime in them, there is mould in the bathrooms, the cupboard door is broken in 665, the tiles in the bathroom are cracked and unrepaired, there is rust everywhere in the rooms, and the odour of mould in the rooms is strong. It goes with the story that staff members have been less than enthusiastic to speak to us about this. Upon arrival I went down to see a manager, but he was too busy to talk to us and told me to come back later. I made an appointment for 9pm for our return from dinner, however, turns out he was too busy to speak to us at that time too. I called housekeeping from the room to come to clean and change the bed, but the lady on the phone had no understanding and proceeded to tell me your hotel is fine. Housekeeping turned up with some wipes and new blankets. No manager still though. I asked the man if he could please send the manager, but at 11.30pm I decided to go to bed. Still no manager had bothered to come and speak to us. We do not recommend the standard of this hotel, nor the staff working here.
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Date of stay: May 2022Trip type: Travelled
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Michelle P wrote a review 7 May
3 contributions
DISSAPOINTED For a 430 a night room for three, would expect there to be a bath plug, late night bath a no go, lighting in room poor, staff at check in giving wrong directions to darling harbour, overall dissapointing wont be staying again.
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Date of stay: May 2022Trip type: Travelled
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Ian P wrote a review 6 May
Brisbane, Australia5 contributions1 helpful vote
I have been to many hotels all over the world and u have to say the Manager at the Novotel Darling Harbour Andrew is the best i have met. Andrew greeted us helped with my wife's emergency dry cleaning. Andrew personally delivered this back always had time for a chat and is the nicesy most efficient Manager we have ever met. Thanks andrew for making this a great stay.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
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PRICE RANGE
USD 161 - USD 212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel sydney on darling harbour hotel sydney, novetel sydney, accor sydney on darling harbour, sydney novotel, darling harbour novotel
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
525
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Frequently Asked Questions about Novotel Sydney on Darling Harbour
Which popular attractions are close to Novotel Sydney on Darling Harbour?
Nearby attractions include Darling Harbour (0.3 km), Flight Experience (0.2 km), and Sydney Lyric Theatre (0.4 km).
What are some of the property amenities at Novotel Sydney on Darling Harbour?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Sydney on Darling Harbour?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel Sydney on Darling Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Sydney on Darling Harbour?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Novotel Sydney on Darling Harbour?
Conveniently located restaurants include Sokyo, The Ternary, and Social Brew Cafe.
Are there opportunities to exercise at Novotel Sydney on Darling Harbour?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Novotel Sydney on Darling Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Sydney on Darling Harbour offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel Sydney on Darling Harbour?
The staff speaks multiple languages, including English, Chinese, Greek, Arabic, Indonesian, Vietnamese, and Lithuanian.