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Novotel Sydney on Darling Harbour

NovotelUSD 242*
View Deal
#68 of 179 Hotels in Sydney
GreenLeadersSilver level
02/04/2017 03/04/2017
1 room 2 adults 0 children
USD 268*
USD 242*
Great Deal
USD 268*
USD 268*
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Novotel Sydney on Darling Harbour
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4,189 Reviews from our TripAdvisor Community

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Showing 4,028: English reviews
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Reviewed yesterday NEWvia mobile

Staff need a refresher in customer service. The lady who checked us in seemed to be the only person who knew what that was, the rest gave us problems for answers. Very poor considering the price you pay and their once upon a time good reputation. I would definitely explore other options.

1Thank Katherine P
Leicester, United Kingdom
Reviewed 13 January 2017

After an initial problem over our room, the hotel staff made sure that we were in a perfect room for our stay of 4 days up to New Year's Day. Whilst waiting for our room to be serviced ready to move in, we were given a complimentary drink. This was a nice touch, thank you Novotel. Our room was superb...

1Thank LeicesterPenguin
About Hotel's Favourite Review
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review

Dear LeicesterPenguin Wow what a sentence "Stunning hotel with stunning view" how can we top that! Kind Regards Richard Holt General Manager

ACT, Australia
Reviewed yesterday NEWvia mobile

The service was excellent and we were spoilt for being members of Accor. The room had a brilliant view over the CBD. The hotel restaurant had very tasty food and superb service. The customer service manager, Michael, rang to let us know the room was ready and was very helpful.

Thank Vivienne_G
Victoria, Australia
Reviewed 2 days ago NEW

You will love half the things about the Novotel on Darling Harbour and hate the other half. On one side of the coin you notice how lovely the staff are, how nice the reception area is, how good the bar and restaurant is for both breakfast and dinner/drinks and how great the location is. On the other side however, the...

Thank TiesTravels
Sydney, Australia
Reviewed 2 days ago NEW

Although the weather was dreadful, the view from the hotel room didn't disappoint. Staff at the checkin desk were super efficient and friendly. So many bars and restaurants to choose from ...most more than reasonably priced. I first stayed at this hotel when it first opened and although it has dated a little, the rooms are meticulously clean and great...

1Thank suem56
Reviewed 2 days ago NEWvia mobile

Booked a room for a family of 4. Website states 2 double beds for 4 person. Ended up the beds were super single, no way to fit 4 grown up adults. Spoke to the manager and he proudly replied: there's no where we stated that it's queen size bed. Playing with verbs now. I felt mis-selled. The manager also said...

Thank Meihui N
Cairns, Australia
Reviewed 4 days ago NEW

Could not fault this hotel, their staff and all that encompasses Novotel Sydney on Darling Harbour, were absolutely wonderful over the weekend. A very very special mention to Jamie Armstrong (Reservations Manager) who was so obliging and helpful. Jamie, you made our stay so memorable and all of the special little touches were so greatly appreciated. I could not recommend...

Thank lockysarah
Christchurch, Canterbury, New Zealand
Reviewed 4 days ago NEWvia mobile

We spent our last night of our most recent trip to Sydney at the Novotel Darling Harbour. We initially were impressed at the price for a late notice booking and it got better....we trained in to Sydney from Glenbrook in the blue mountains planning to spend the day with family before they trained home and we stayed in town. This...

Thank Chris B
Reviewed 5 days ago NEW

Yes it is in a great location right by Darling Harbour and a light rail station. For the price of my room, I would have expected my carpet, couch, and shower not to have stains one might find in a one-star hotel. Yes, I have photos and would submit them here if I could. Very disappointing. The lobby and restaurant...

Review collected in partnership with Accorhotels.com
Thank The_Annoyance
Adelaide, Australia
Reviewed 6 days ago NEW

This is the hotel that features in most travel brochures of Darling Harbor. From here you can walk to all the restaurants and shops and the Convention Centre. For less than twenty dollars you can catch a ferry outside the hotel and have the best views of Sydney - under the Bridge, alongside the Opera House and across to Manly....

Thank Paul W

669 photos of this hotel

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02/04/2017 03/04/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood


  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a warm welcome and stunning view of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House and Sydney Harbour Bridge, get up close and personal with a Koala at WILD LIFE Sydney Zoo, walk under water at SEA LIFE Sydney Aquarium or experience world-renowned exhibits at Powerhouse and National Maritime Museums. Modern and comfortable, the hotel provides a variety of facilities and services all for our guests' well being - Business Centre, 24-hour room service, The Ternary - our brand new restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie and great recreational facilities including swimming pool, gymnasium and an outdoor tennis court. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour. ... more   less 

Additional Information about Novotel Sydney on Darling Harbour

Address: 100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $232 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Sydney on Darling Harbour 4.5*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, ACCOR and Agoda so you can book your Novotel Sydney on Darling Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Sydney On Darling Harbour Hotel Sydney
Novetel Sydney
Accor Sydney On Darling Harbour
Sydney Novotel
Darling Harbour Novotel
Hotel Style:
#3 Green Hotel in Sydney
#23 Family Hotel in Sydney
#36 Business Hotel in Sydney
#38 Romantic Hotel in Sydney
#63 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney on Darling Harbour staff and other travellers.
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Questions? Get answers from Novotel Sydney on Darling Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a harbour-facing view, you'll at least be able to enjoy the view”
 of 5 bubbles TiesTravels, 21 Mar 2017 | Read review
“Make sure you book a room with views to DH.”
 of 5 bubbles suem56, 21 Mar 2017 | Read review
“Harbour Views are spectacular”
 of 5 bubbles lockysarah, 19 Mar 2017 | Read review
“Make sure you get city skyline views across the harbour ie on the east side of the hotel”
 of 5 bubbles Q55VXpaulw, 17 Mar 2017 | Read review
“View over Darling Harbour - higher the floor the better. :-)”
 of 5 bubbles greghZ9397YE, 15 Mar 2017 | Read review
5 of 5
USD 242*
View Deal
Expedia.comUSD 268
Orbitz.comUSD 268
TripAdvisorUSD 242
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Prices are for 1 room, 2 adults
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