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Novotel Sydney on Darling Harbour

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100 Murray Street Pyrmont, Sydney, New South Wales 2009 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1111)
Room & Suite (266)
Dining (84)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 19/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 19/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Enjoy a warm welcome stunning views of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Adjacent to the ICC Sydney and connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House, Sydney Harbour Bridge, WILD LIFE Sydney Zoo, SEA LIFE Sydney Aquarium or the Powerhouse and National Maritime Museums. The hotel provides a variety of facilities and services all for our guests' well being, The Ternary - our amazing concept restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour.
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Full view
Property amenities
Paid private parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Marina View
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
5467Reviews56Q+A100Room tips
Traveller rating
  • 1,886
  • 2,123
  • 942
  • 298
  • 218
Time of year
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Popular mentions
Mel wrote a review 18 Jun
1 contribution
I was assigned this hotel for the 14-day mandatory quarantine. From the moment I arrived, the staff ensured my stay was not just comfortable but enjoyable and memorable. From virtual events (trivia, bingo, competitions), to the food (catered to your preferences and with lots of variety and quality ingredients), service (always friendly, knowledgeable and timely) and the room itself was spacious, clean, with a comfortable bed, sofa and all of the amenities. I was lucky enough to also have a view. The staff were also extremely responsive with providing extra supplies (towels, coffee, tea). I would recommend this hotel to any traveler and will certainly stay here on a future visit. Great location, close to everything and a top quality hotel all-round. A special thank you to Vicky on the team who went above and beyond and to all who made my stay the best possible.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: Recommend the water view
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VMH0312 wrote a review May 2021
Guildford, United Kingdom297 contributions52 helpful votes
Our room was great , good sized and very comfortable, everything was spotlessly clean the staff were all friendly and helpful, very informative of what was happening in the area I'd definitely recommend this hotel.
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Date of stay: June 2020
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Ojaswi B wrote a review May 2021
Sydney, Australia2 contributions
Since the night of 30th april, I have been quarantining at Novotel Sydney on Darling Harbour. We were informed that for the first two days, hotel has already fixed a menu and they will be sending menu with 2 options for the coming days. The first 2 days were a hit and miss. It was understandable that the hotel was playing safe and be respectful to each of the guest's preferences by providing simple dishes, mostly vegetarian. I had informed the reception desk that i eat only fish and chicken and requested them to exclude beef and lamb from the menus they send. I also informed them that Monday is my fasting day and i was happy that they sent many choices in fruits and yogurts for me. However, Tuesday morning took a turn when i received menu for Friday with either Beef or veg option. I called the reception to ask if they could send another menu with chicken/fish option but they simply said that i could order out or choose the veg option. Having to stay at Novotel, I was expecting the hotel to address my preferences. Having to quarantine alone is already stressful and not getting the right options for lunch or dinner is even more stressful. I am hoping you would review your policy and provide additional options for people who do not eat beef or lamb due to personal/religious reasons.
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Date of stay: May 2021Trip type: Travelled solo
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Sharona wrote a review Apr 2021
15 contributions36 helpful votes
If you are assigned to this hotel for 14 days of quarantine, be kind to the staff, who have been living through it for nearly a year. Hospitality personnel like to make people happy; their options for doing so in this situation are extremely limited. Instead they become the brunt of the inmates' frustrations. During my stay, the food was prepared in the hotel kitchen and was decent. Staff did their best to accommodate dietary and other requests and quickly brought up items delivered form outside. I was particularly grateful for the friendly assistance I received at checkout. I phoned the hotel later and was told it was likely Edwin or KanWeh that had called a cab and helped with suitcases. I would use this Novotel again for a regular short stay.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
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MrWu wrote a review Apr 2021
Tunbridge Wells49 contributions30 helpful votes
I had planned a detailed review of our experience in quarantine here, but the reviewer SimonB below has pretty much said it all. I'll admit we got lucky in some respects, we were travelling as a couple (the only couple on our bus) so were allocated a larger room than normal, overlooking the harbour, by the wonderful Guest Experience Manager Andrew Austen. He welcomed all of us on the bus and gave a detailed run down of what to expect (including the NSW Health rules on alcohol so no idea what the other bloke below is whinging about) and made clear that whilst they understood that quarantine will never be the greatest experience that they would help us in any way that they could, and that the staff were grateful to keep their jobs in the pandemic. Food was generally excellent; we rated all the meals as 7/10 or higher with a few 10s sprinkled in. The ravioli with industrial grade parmesan was the only stinker but in 2 weeks that's not bad going. Service was excellent; any time we asked for something it was provided within max. 10 minutes, usually quicker and the switchboard staff were always pleasant and cheerful. All in all a far, far better experience than we had been expecting, to the extent that if and when we ever return to Sydney in normal times we will make sure to return, if only for a night. Many thanks to all the staff who worked so hard to make it bearable.
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Date of stay: February 2021
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PRICE RANGE
USD 124 - USD 229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel sydney on darling harbour hotel sydney, novetel sydney, accor sydney on darling harbour, sydney novotel, darling harbour novotel
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
525
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Frequently Asked Questions about Novotel Sydney on Darling Harbour
Which popular attractions are close to Novotel Sydney on Darling Harbour?
Nearby attractions include Darling Harbour (0.3 km), Flight Experience (0.2 km), and Australian National Maritime Museum (0.3 km).
What are some of the property amenities at Novotel Sydney on Darling Harbour?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Sydney on Darling Harbour?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Sydney on Darling Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Sydney on Darling Harbour?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Novotel Sydney on Darling Harbour?
Conveniently located restaurants include Social Brew Cafe, The Ternary, and Sokyo.
Are there opportunities to exercise at Novotel Sydney on Darling Harbour?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Novotel Sydney on Darling Harbour have an airport shuttle?
Yes, Novotel Sydney on Darling Harbour offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Sydney on Darling Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Sydney on Darling Harbour offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.