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Metro Apartments On Darling Harbour

132-136 Sussex St Corner of King and Sussex Street, Sydney, New South Wales 2000 Australia
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Room & Suite (203)

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About

#112 of 192 hotels in Sydney
Location
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Value
Enjoy Darling Harbour views from your balcony. Whether your'e staying for business or leisure you will enjoy the benefits of staying in a loft style apartment right in the heart of Sydney's CBD. Easy walking distance to ICC Sydney and many of Sydney's shopping precincts, theatre and entertainment venues. The loft style apartments are fully serviced with plenty of room to relax and enjoy your stay. The bedroom and bathroom is located on the mezzanine level and the fully equipped kitchen and lounge with balcony downstairs. Complimentary WIFI in all apartments. The Executive loft style apartment offers the same features, plus cathedral style windows from floor to ceiling overlooking Darling Harbour. Nearby Darling Harbour attractions are the Chinese Garden of Friendship, Sydney Aquarium, IMAX, Australian National Maritime Museum, harbour cruise departures and Tumbalong Park for concerts and events. This is a smoke free apartment hotel.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Kids stay free
Baggage storage
Non-smoking hotel
Express check-in / check-out
Clothes dryer
Wifi
Complimentary tea
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Private balcony
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Harbour View
Languages Spoken
English, Chinese

Location

132-136 Sussex St Corner of King and Sussex Street, Sydney, New South Wales 2000 Australia
Metro Apartments On Darling Harbour
938Reviews9Q+A100Room tips

Reviews
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Trail14171368175 wrote a review 25 Feb
Bengaluru, India1 contribution
Location is the best and very helpful staffs. There is no dishwasher though, so should be okay for a short stay and please add operational instruction for the kitchen exhaust vent. If you are travelling to Sydney for site seeing then this is the best place in terms of location, accessibility and affodability.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded yesterday
Thank you for your excellent 5-star review! We're thrilled to hear that you had a nice stay and found our location to be the best. We appreciate your feedback regarding the absence of a dishwasher and the need for operational instructions for the kitchen exhaust vent. We'll take your comments into consideration for future improvements. We're delighted that you found our staff to be very helpful. We hope to welcome you back for another great stay soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mether181 wrote a review 4 Feb
Gillieston Heights, Australia1 contribution
The staff, bed and location are great. However the couldn't make the room nice. The shower/bath drain didn't drain straight away so you'll end up showering with the much from the pipe around your ankles, making me believe they've never cleaned the tub. The 2nd largest roller blind rope was broken so we had to cover the large window with blankets to sleep. The balcony door frame didn't seem flush against the door so road noise came in. Housekeeping walked in on us sleeping because no 'Do Not Disturb' sign in available. (The did knock however in our grogginess we thought it was a private dwelling). All I all we felt we could have spent only a little more to get something a lot nicer. 10 cooking knifes and no chopping board.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 3 weeks ago
Thank you for taking the time to share your feedback, and we sincerely apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, and we want to assure you that we have taken immediate steps to address and rectify the issues you highlighted. We regret any inconvenience caused by the shower/bath drain and the broken roller blind rope. Our maintenance team has promptly addressed these concerns to ensure that such issues do not recur in the future. Additionally, we have now provided 'Do Not Disturb' signs in all rooms to prevent any inadvertent disturbances. We understand the importance of privacy and sincerely apologize for any discomfort caused. We appreciate your understanding and patience. Your feedback is crucial to our ongoing improvement efforts, and we are committed to providing a more enjoyable experience for our guests. If your future plans bring you back to the area, we would appreciate the opportunity to regain your trust and provide you with a much-improved stay. Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back in the future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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S Bridge wrote a review Jan 2024
Perth, Australia4 contributions3 helpful votes
Look, the building is old, but you really can't fault this place for the price. The customer service was excellent. Rooms clean and well equipped. Great location and perfect for a family wanting to spend a few days exploring Sydney on a budget.
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Review collected in partnership with this hotel
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 21 Jan 2024
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel to be good value, and we appreciate your understanding about the age of the building. It's fantastic to know that you were pleased with our excellent customer service, clean and well-equipped rooms, and the great location. We are particularly delighted that our accommodation suited the needs of budget-conscious families exploring Sydney. If your future plans bring you back to the area, we would love the opportunity to host you again. If there's anything specific you'd like for your next stay or if you have any preferences, please feel free to let us know. Thank you for choosing us, and we look forward to welcoming you back. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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madeholly1 wrote a review Dec 2023
Canberra6 contributions
Good location to CBD and Darling Harbour...Room was nice and spacious. For the money it delivered. Upstairs loft bedroom was excellent, sofa bed for children was ok, mattress could have been a little more comfortable. Overall pleasant stay....
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 11 Jan 2024
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our location convenient, providing easy access to both the CBD and Darling Harbour. It's great to know that you enjoyed the nice and spacious room. We appreciate your positive feedback about the upstairs loft bedroom, and we're pleased it contributed to your overall satisfaction. Your comments on the sofa bed provide valuable insights, and we will certainly take them into consideration for future improvements to enhance our guests' comfort. We're glad to hear that, overall, you had a pleasant stay and that you felt the experience delivered value for money. Our team strives to provide a positive and memorable experience for all our guests. If your travels bring you back to Sydney, we would love the opportunity to host you again. Thank you once again for choosing us, and we look forward to welcoming you back in the future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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danielO3227QN wrote a review Dec 2023
Sydney, Australia1 contribution
We Stayed at this service apartment as it was close to the Hyatt hotel where a wedding function was being held. It important to note that this Apartment block does not have onsite parking. You will need to park at a Wilson parking station and lug all your luggage to the Apartment. On top of that you then need to carry them up a flight of stairs just to get to reception. Our overnight stay was very expensive for the quality of the room. Seems using the sofa is expensive for 2 kids. Room was very average, but sufficed for our stay as it was only for the night. Certainly would not stay there for a longer stay. As we were on the third floor, outside noise was terrible and made for a very bad sleep. Also if you dislike the shower being in the bathtub, avoid this place. Generally speaking the apartment needs an uplift.
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 11 Jan 2024
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your insights and regret that your experience did not fully meet your expectations. We understand your concerns about the parking situation, and we apologize for any inconvenience caused. While our apartment block doesn't have on-site parking, we'd like to highlight that we share the Wilson parking station with the Hyatt hotel, providing a convenient option for our guests. Additionally, our staff is more than happy to assist with luggage up the stairs to ensure a smoother experience for our guests. We're sorry to hear that the room's quality did not meet your expectations and that you found it expensive for the overnight stay. Your comments about the sofa bed for kids and the noise on the third floor are duly noted, and we will review these aspects to make necessary improvements. Your feedback about the need for an uplift is appreciated, and we are committed to ongoing enhancements to provide a more enjoyable experience for our guests. We value your input and hope you might consider giving us another opportunity to provide a better experience in the future. Thank you for choosing to stay with us, and we hope to have the chance to welcome you back for an improved experience. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Footprints87617 wrote a review Dec 2023
1 contribution
We were worried about the noise from the pub over the road, and the area in general, but we slept well. Check in was quick and easy and we had a comfortable, spacious and clean room overlooking Darling Harbour..
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 11 Jan 2024
Thank you for sharing your positive experience with us. We're delighted to hear that you found our location favorable and our staff lovely. It's great to know that despite initial concerns about noise, you slept well, and our team was able to make your stay enjoyable. We appreciate your feedback about the quick and easy check-in process, and we're thrilled that you had a comfortable, spacious, and clean room with a view overlooking Darling Harbour. Providing a welcoming and pleasant environment for our guests is our top priority. If your travels bring you back to the area, we would love the opportunity to host you again. Thank you for choosing us, and we look forward to welcoming you back in the future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeremydukes wrote a review Nov 2023
1 contribution
Was a good location but the room was very poor. The bathroom had mould and smelt. There was a fire stain on the carpet amongst a general feeling of uncleanliness. It was also very noise and could hear all the people in the street. Seemed like it was a dorm room.
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Review collected in partnership with this hotel
Date of stay: November 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 5 Nov 2023
Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the issues you encountered during your visit, and we appreciate your candid remarks. We regret that your experience did not meet your expectations. The concerns you've raised regarding the condition of your room, including the presence of mold, odor, and cleanliness issues, are certainly not acceptable, and we understand your disappointment. We take your feedback seriously and will immediately address these issues to ensure that they do not reoccur in the future. We are committed to providing a clean and comfortable environment for our guests, and we fell short of that standard during your stay. Regarding the noise issue, we understand that a peaceful atmosphere is important, and we apologize for any disturbances you experienced. We will take steps to address noise concerns and improve our guests' overall comfort. We appreciate your valuable feedback as it helps us to identify areas that need improvement. We hope that you would consider giving us another chance in the future to provide a much better and more enjoyable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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snowimountain wrote a review Oct 2023
1 contribution
This location is close to everything and great for a family. All attractions, supermarkets, restaurants, shopping, public transport all in walking distance. The rooms are simple but have everything you need. We have stayed many times before. Staff are very friendly and accommodating. This time the cleanliness of the towels wasn't great but staff replaced straight away. We would definitely stay again.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 31 Oct 2023
Thank you for sharing your positive review about your recent stay with us. We appreciate your continued loyalty and are delighted to hear about your experience. It's wonderful to know that our location worked perfectly for you, providing convenience and accessibility to all the essentials for a family trip. We take pride in being situated close to attractions, supermarkets, restaurants, shopping, and public transport, making it a great choice for our guests. We're pleased to hear that you find our rooms to be simple yet well-equipped, with everything you need for a comfortable stay. Your repeated stays with us mean a lot, and we're honored to have you as a valued guest. We appreciate your feedback regarding the cleanliness of the towels, and we're glad our staff was able to promptly address the issue. Our team is dedicated to ensuring your comfort and satisfaction, and it's heartening to know that they were able to assist you. Thank you for considering staying with us again in the future. We look forward to welcoming you back, and we will continue to work on providing an even more enjoyable experience for your next visit. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sourabh491 wrote a review Oct 2023
Melbourne, Australia1 contribution
Had a business trip where I had booked Metro apartments and it was a very pleasant overall experience. The rooms were gorgeous and well maintained with a unique 2 level concept. Clean and tidy overall. All possible amenities for shower and iron and even washing machine + dryer were available. The location was just superb with a view of Darling Harbour and Madame Tussauds directly in front. Well lit rooms and good Air conditioning. Solid mattresses - had amazing sleep over the 2 nights i stayed. Easy key access for after hours as well. Close to most of the shopping locations including Pitt street which is just a few meters away. Great staff as well who were always polite and helpful
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 29 Oct 2023
We truly appreciate you taking the time to share your positive experience during your business trip at Metro Apartments. It's fantastic to hear that your stay was excellent and that you enjoyed the great view and overall experience. Our unique two-level concept rooms offer a distinctive and comfortable stay, and we're pleased that you found them gorgeous and well-maintained. Cleanliness and tidiness are top priorities for us, and we're glad to know you found the rooms in top shape. It's wonderful that you found all the amenities you needed, from shower facilities to an iron, and even a washing machine and dryer. We aim to provide a home-away-from-home experience for our guests. The location with a view of Darling Harbour and Madame Tussauds is indeed superb, and we're delighted that you appreciated it. Good lighting, efficient air conditioning, and comfortable mattresses all contribute to a great night's sleep. We're also pleased to hear that you found our staff to be polite and helpful. Providing excellent service is at the heart of what we do. Thank you for your kind words, and we look forward to welcoming you back during your next trip. If there's anything specific you'd like for your future stays, please feel free to let us know. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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leslilly wrote a review Oct 2023
Brisbane, Australia3 contributions1 helpful vote
Positive : Great location, so close to everything you need. Very comfy beds. Friendly staff and extremely helpful always. Lovely views over Darling Harbour. Units were clean and equipped with everything needed. Negitive: Building entrance stairs are difficult. Quite a bit of traffic noise. Were looking forward to the balcony but was not big enough to put any chairs on. Really can't be considered a balcony. Overall we enjoyed our stay.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from stephen Nemetz, General Manager at Metro Apartments On Darling Harbour
Responded 19 Oct 2023
Thank you for taking the time to provide your feedback on your 4-day stay at the Metro. We're delighted to hear about the positive aspects of your stay, such as our great location, comfortable beds, friendly and helpful staff, and the lovely views of Darling Harbour. We take pride in providing a convenient and welcoming experience for our guests and appreciate your kind words. We also appreciate your constructive feedback on the areas that need improvement. We understand that the building entrance stairs may pose challenges, and we will look into ways to make this area more accessible. We're sorry to hear about the traffic noise; while we cannot control external factors, we will explore ways to minimize any disturbances. We also understand that the balcony size may not have met your expectations, and we'll consider this when addressing any future updates to our units. We're pleased that, overall, you enjoyed your stay with us. Your feedback is valuable, and it helps us continuously enhance our services and amenities. We hope to have the pleasure of welcoming you back in the future and ensuring an even more enjoyable stay. Thank you for choosing the Metro. Your comfort and satisfaction are our top priorities. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$211 - AU$420 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metro apartments on darling harbour hotel sydney
LOCATION
AustraliaNew South WalesSydneyWynyard / Central Business District
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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METRO APARTMENTS ON DARLING HARBOUR (AU$211): 2024 Prices & Reviews (Sydney) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Metro Apartments On Darling Harbour
Which popular attractions are close to Metro Apartments On Darling Harbour?
Nearby attractions include Virtual Room: Virtual Reality Sydney (0.3 km), Ice Break Escape Room (0.4 km), and State Theatre (0.4 km).
What are some of the property amenities at Metro Apartments On Darling Harbour?
Some of the more popular amenities offered include free wifi, dry cleaning, and self serve laundry.
Which room amenities are available at Metro Apartments On Darling Harbour?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Metro Apartments On Darling Harbour?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Metro Apartments On Darling Harbour?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Metro Apartments On Darling Harbour?
Conveniently located restaurants include Caffe Amici, The Baxter Inn, and Primi Italian.
Is Metro Apartments On Darling Harbour located near the city centre?
Yes, it is 0.6 km away from the centre of Sydney.
Are any cleaning services offered at Metro Apartments On Darling Harbour?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Metro Apartments On Darling Harbour?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Metro Apartments On Darling Harbour?
Many travellers enjoy visiting State Theatre (0.4 km), Anzac Memorial (1.0 km), and St. Mary's Cathedral (0.9 km).
Does Metro Apartments On Darling Harbour have any great views?
Yes, guests often enjoy the harbour view available here.