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Mercure Sydney

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#59 of 174 Hotels in Sydney
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1 room 2 adults 0 children
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Mercure Sydney
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4,709 Reviews from our TripAdvisor Community

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Showing 4,415: English reviews
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Perth, Australia
Reviewed yesterday NEW

This hotel is close to Central Train Station its easier to use public transport to get around as its way up one end of town. We booked 2 Rooms which still hadn't been cleaned at 3pm when we returned from the day out and were very tired. When calling housekeeping they said they would see why the rooms were not...

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Helpful?
Thank Jnmarsala
Leeds, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 March 2017

We stayed for two nights in this hotel following a cruise from San Fransisco to Sydney. On arrival at just after 8am we were offered an upgraded room (at a small cost) which was immediately available. On the top floor, with a panoramic view of the city skyline, the room was bright, airy and spacious. The bathroom was a good...

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1Thank triciasheard
About Hotel's Favourite Review
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear triciasheard Thank you for sharing your review of your experience at Mercure Sydney. I am delighted you had a great stay with us, enjoying the facilities and amenities we have available, the helpful service provided by our staff, as well the hotel's convenient location. I trust you had a lovely cruise and look forward to the opportunity of welcoming...

Jakarta
Reviewed yesterday NEW

Review collected in partnership with Accorhotels.com
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Thank wijayam2014
Adelaide, Australia
Reviewed 2 days ago NEW

Great location next to central station. We were lucky to get an early check in and late checkout. It was good that the twin beds were double. The pool looked nice - sadly we didn't get time to try it out. Overall a lovely stay

Review collected in partnership with Accorhotels.com
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Thank StellaandMick
Singapore, Singapore
Reviewed 3 days ago NEW

Mere minutes by train from international airport. Fresh fruit in the lobby daily. Very pleasant and helpful staff. Central location to get to anywhere. Near to Chinatown end of city. Visit "Satang Thai" up Quay Street.

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Helpful?
Thank LKKhoo
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear LKKhoo Thank you for sharing your positive review of Mercure Sydney. I am delighted you had a great stay, enjoying the hotel's ideal location and excellent service provided by our staff. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards Daniel Barnard General Manager

Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

Thanks Sydney Mercure for a great stay. Great positive vibe and super attentive service that goes the extra mile! So, we had such a good stay. Location, facilities, rooms, this is a little gem. Special thanks to Jan, front office manager, for an early check in which gave us a head start on our visit. Congrats and thanks.

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Helpful?
Thank Samara M
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Samara Thank you for your positive feedback regarding Mercure Sydney. It is always a pleasure to read our guests enjoying their stay with us, and I am proud to share your comments with our team. I have also personally thanked Jen for her excellent service. I appreciate you sharing your experience, and look forward to welcoming you back soon....

Empire Bay, Australia
Reviewed 4 days ago NEW

I highly recommend the Mecure Sydney. I have stayed there many times and the staff are fabulous and so very helpful and polite. The rooms are well maintained, clean and comfortable. The location is central to major Sydney attractions and transport.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank janemW2449IJ
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Jane We very much appreciate your comments regarding your stay at the Mercure Sydney. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we look forward to the opportunity of welcoming you back in the near future. Kind regards Daniel Barnard General Manager

Malaysia
Reviewed 4 days ago NEW

It was a great stay at Mercure Sydney.Stayed for 7D6N. The location of the hotel is prefect and everything was nearby. All the staff was friendly and willing to help anytime for all our doubts and questions. The choice of food for breakfast is good.Overall I would highly recommend the hotel to everyone especial who looking for easy moving around.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jaypaul21
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear jaypaul21 Thank you for sharing your review of your experience at Mercure Sydney. I am most delighted you had a great stay with us, enjoying the hotel's convenient location, the friendly service provided by the staff and all the facilities available. I appreciate your positive comments and look forward to welcoming you back soon. Kind regards Daniel Barnard General...

Greater Newcastle, Australia
Reviewed 5 days ago NEW

It's a solid Mercure like many across big cities across the world. Usually a 3 or 4 rating. Why the 4 here? We last stayed here 15 years and remembered the breakfast so we had it again. Truly one of the great buffets in a mid range hotel so terrific value. There is even an Accor lounge with a coffee...

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Helpful?
Thank Laramber
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Laramber, Thank you for your review. I am pleased to note your overall stay was most satisfactory, particularly enjoying our buffet breakfast and Accor Membership Lounge. We sincerely value your loyalty and look forward to the opportunity of welcoming you back in the near future. Kind regards Daniel Barnard General Manager

Canberra, Australia
Reviewed 6 days ago NEW

We travelled to Sydney over Easter and stayed here because of its excellent location. We booked online using Booking.com and got a good rate. We stayed in a room with two double beds. The beds were comfortable, the pillows were a little lumpy, they had seen many nights of use. The paint work was scuffed with marks on the wall....

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Helpful?
Thank VillageDweller2602
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear VillageDweller2602 Thank you for posting a review of your experience of Mercure Sydney. I am pleased your overall stay was comfortable, enjoying the hotel's ideal location. However I sincerely regret your disappointment with the room condition. I do advise that we are in the process of undertaking many upgrades around the hotel which includes a light refurbishment of the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more   less 

Additional Information about Mercure Sydney

Address: 818 - 820 George Street | Ultimo, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $177 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney 4*
Number of rooms: 517
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Expedia, Travelocity, ACCOR, Priceline, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Mercure Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sydney Hotel Sydney
Accor Sydney
Hotel Style:
#28 Family Hotel in Sydney
#37 Business Hotel in Sydney
#44 Romantic Hotel in Sydney
#54 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney staff and other travellers.
37 questions
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Questions? Get answers from Mercure Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room high up on the privilege floor (I think it was 13th) lovely and quiet.”
ElizabethP164, 14 Apr 2017 | Read review
“Corner room on the 9th floor large and quiet.”
CarolynA751, 8 Apr 2017 | Read review
“Get an upgrade to a suite if they offer it to you, its worth it.”
kazz1, 29 Mar 2017 | Read review
“High floor where you may get a glance of the city view, hopefully.”
CHIONG, 24 Mar 2017 | Read review
“Higher floors enjoy a nice view onto city.”
915vipulc, 18 Mar 2017 | Read review
5 of 5