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Swissotel Sydney

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#16 of 174 Hotels in Sydney
Certificate of Excellence
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Swissotel Sydney
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1,570 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
Reviewed 30 September 2015

Overall: This is one of the most enjoyable hotel stays I’ve ever experienced, and absolutely worth the price. Every element of my experience was wonderful, the staff were exceptional, and I wish I could have stayed longer. I’ll definitely be back. Thank you! The service: This was what really elevated my experience. All the staff were so kind and extremely...

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Helpful?
1Thank selfadhesive
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear selfadhesive, Thank you very much for taking the time to provide us with valuable feedback. What a delight to read how much you enjoyed staying at Swissotel Sydney! My team and I are happy that our location, the rooms and especially our service were to your satisfaction. Furthermore, we want to thank you for recommending us to fellow travelers....

Reviewed 30 September 2015 via mobile

Our stay there was very enjoyable. The location is so convenient as it is a 15 min walk to Central station area / Haymarket, Circular Quay, Darling Harbour. The hotel was very elegant and the staff very nice.

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Helpful?
Thank Rahulan R
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Rahulan R, Thank you for the review. We are pleased to read how satisfied you were with your recent stay at Swissotel Sydney and we hope to welcome you back soon. Kind regards, Christian Hirt General Manager

Melbourne, Florida
Reviewed 29 September 2015

We had booked 2 rooms; 1 for 3 persons, and 1 for 2 persons for a short weekend trip. Incompetent front-desk staff at the hotel led to the following issues for me: - allocated our group of 3 to a room fit for 2, despite the fact that we had already paid for 3 through the official swissotel.com website. I...

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Helpful?
Thank C W
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear C W, Thank you for taking the time to write a valuable and helpful feedback for us. I am really sorry to read about your dissatisfaction with your recent stay. Regarding the room I want to inform you that at the time of your arrival there were no other availabilities. As soon as we found an alternative, we moved...

armidale
Reviewed 29 September 2015

Besides a lot of waiting around and not being able to check in until after 3:30pm, everything else was faultless. The location is ideal and the bed and pillows are so, so comfortable! The little things are always great, like separate towels for the pool and an umbrella in the wardrobe. The bathroom was large and the shower was brilliant....

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Thank Wendywendy007
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Wendywendy007, Thank you for taking the time to write a valuable review for us. I want to apologize for keeping you waiting for your check in. Furthermore I am sorry that you were not 100% comfortable with our arrival procedure. However, due to the fact that we are located in the middle of Sydney's CBD, this is the only...

Newcastle, Australia
Reviewed 28 September 2015

Superb location for shopping and State Theatre. Room was spacious, quiet and comfortable. Highly recommend and definitely stay again. Bathroom was roomy with separate walkin shower. Towels were of excellent quality.

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Thank Kerrieanne33
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Kerrieanne33, Thank you for the nice review. My team and I are pleased to read how satisfied you were with our location and especially the newly renovated rooms. Thank you very much for recommending us to fellow travelers. We look forward to welcoming you back when you next visit Sydney. Kind regards, Christian Hirt General Manager

Adelaide, South Australia
Reviewed 28 September 2015

I just don't get this hotel. Having to take two separate elevators to get to the guest rooms is strange. Other than that, the accommodation was comfortable and amenities were fine. The highlight of the hotel was the young bellman who took the time to check our luggage tags and welcomed us by name as we got out of our...

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Thank Emma1975
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Emma1975, Thank you for the feedback. We are sorry that our entrance did not meet your expectations. However, taking in mind that we are located in the middle of Sydney's CBD and therefore available space on the ground floor is limited, this is the only way to make our guests' arrival and departure as convenient and smooth as possible....

Eleebana
Reviewed 28 September 2015

Swissotel was a great location for city meeting. The staff were friendly & polite and helped us with a recommendation for dinner in the city. Décor was lovely, bed comfortable and very quiet. The price was quite reasonable for a city stay.

Review collected in partnership with Swissotel Hotels & Resorts
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Thank K9712CLpeterm
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear K9712CLpeterm, Thank you for the very positive feedback. My team and I are delighted to read how much you enjoyed your stay at Swissotel Sydney and we certainly hope to welcome you back soon. Kind regards, Christian Hirt General Manager

Reviewed 27 September 2015 via mobile

This is my second stay here and again I haven't been disappointed. The location is amazing between Pitt Street Mall and George Street. The hotel is class with newly renovated rooms which are very spacious and modern. The restaurant seems nice as does the bar. The only negative was that we were not given a table at try restaurant as...

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Thank Enzo C
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Enzo C, Thank you for providing your feedback following your recent stay with us. Regarding your restaurant experience - I am sure there was a misunderstanding, but I guarantee you to follow up with our staff and find out what the problem was. Thank you once again and we look forward to welcoming you back to Swissotel Sydney in...

Melbourne, Australia
Reviewed 27 September 2015

My wife and i stayed for one night before we left to go overseas again. The check in was very efficient and warm, the room was great, and the in room service was good. As a place to stay in the middle of Sydney and be surrounded by shops and and museums, this is the place to stay.

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Thank Peter M
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Peter M, Thank you very much for your feedback and the review. We are happy to hear that you really enjoyed your time with us. We look forward to welcoming you back when you next visit Sydney. Kind regards, Christian Hirt General Manager

Sydney, Australia
Reviewed 27 September 2015

We found the Swissotel to a very clean and modern accommodation in the heart of the city. The hotel staff were friendly and responsive. Enjoyed cocktails in the bar before heading out on the town for dinner. Also enjoyed the spa and a dip in the heated outdoor pool.

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Helpful?
Thank John K
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear John K, Thank you for your kind comments relating to your recent stay. I am glad to hear that you had a fantastic time with us and that you enjoyed our rooms, the spa and the cocktails. We look forward to welcoming you back very soon. Kind regards, Christian Hirt General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Swissôtel Sydney enjoys prime location in the heart of the Sydney CBD, appealing to discerning business and leisure travellers. The luxury five-star hotel features 369 well-appointed rooms and suites, exclusive Executive Lounge, two stylish food and beverage outlets, extensive conference and banquet facilities and relaxing recreational and fitness facilities. ... more   less 

Additional Information about Swissotel Sydney

Address: Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $227 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Sydney 5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Hotwire, Agoda, Travelocity, Cheap Tickets, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Swissotel Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Sydney Hotel Sydney
Swissotel Hotel Sydney
Sydney Swissotel Hotel
Hotel Style:
#7 Spa Hotel in Sydney
#16 Luxury Hotel in Sydney
#22 Family Hotel in Sydney
#26 Romantic Hotel in Sydney
#40 Business Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Sydney staff and other travellers.
33 questions
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Questions? Get answers from Swissotel Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side rooms have a slightly better view but all rooms are quiet.”
Dan_H413, 26 Apr 2017 | Read review
“Have a room with access to the Executive Lounge.”
943DarrenJ, 14 Apr 2017 | Read review
“Views are city views and not particularly interesting. We were offered an upgrade for $120. Did not feel it was necessary.”
WollongongSheila, 10 Apr 2017 | Read review
“be guiding by the desk clerk”
teddles48, 29 Mar 2017 | Read review
“Best value for money for what we expected”
, 24 Feb 2017 | Read review
5 of 5