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Swissotel Sydney

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#14 of 179 Hotels in Sydney
Certificate of Excellence
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Swissotel Sydney
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1,527 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Sydney
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Showing 1,406: English reviews
Michigan
Reviewed 1 week ago NEW

What an amazing hotel right on Market Street! The room was huge, great bathroom with a wonderful walk in shower The breakfast buffet is enormous, eggs fixed the way you like, fruit, breads, bacon, pancakes sausages, juices and of course coffee. The location of this hotel is really good. You can walk to a lot of places from the location....

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Helpful?
1Thank DonandSheron
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear DonandSheron I am delighted to hear that you had an enjoyable stay with us. Your kind comments in particular our guest rooms, customer service and food quality, have been warmly received and I would be most glad to pass them on to my team. Thank you for your valuable feedback and kind recommendation. We hope you can make another...

Hertford, United Kingdom
Reviewed 1 week ago

This is one of the best hotels i have stayed in. The service & staff absolutely made this hotel. I spent 16 days in the Swissotel & it was an absolute dream. From the first moment i walked into the hotel the staff treat you so personally. Most of the staff i came into contact with in the lobby &...

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Helpful?
1Thank sasab1979
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear sasab1979 Thank you for taking the time to share the wonderful comments of your recent stay with us. Customer engagement married with personal touches is something we strive for at Swissôtel Sydney and I am glad you were able to experience the quality of our guest services during your visit. Your kind compliments of our staff are warmly received...

Elgin, United Kingdom
Reviewed 1 week ago via mobile

Very central. Great place to explore the city and the staff very helpful and friendly. We went to check in early and would have been able to get a room straight away, however the gentleman on reception suggested that if we were not in a hurry he could store our bags and a much better room would be available in...

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Helpful?
1Thank heatherad_69
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear heatherad_69 I am delighted to hear that you enjoyed your time in Sydney with us. Thank you for your kind review and for recommending Swissôtel Sydney. We do look forward to your next visit with us. Kind Regards, Ross Buchanan General Manager

Picton, Australia
Reviewed 1 week ago via mobile

Third time here, just love coming back. So conveniently located near the Pitt Street Mall, five minutes walk from the QVB and close to rail. Always feel welcome from the moment you arrive at the door. There's a great bar on the 8th floor to meet up with people before going out in the town. The rooms are beautifully appointed....

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Helpful?
1Thank Phil_Montafia
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear Phil_Montafia Welcome back to Swissôtel Sydney and thank you for your kind review. We too think that Crossroads Bar has such a unique character, perched above the hustle and bustle of the city. I am also glad to hear that you enjoyed our comfortable rooms and the central location of our hotel. We certainly look forward to welcoming you...

Reviewed 1 week ago via mobile

Nice, clean and comfortable with good service. The biggest advantage is the location. However, I've stayed in many Sydney hotels and there are better options at that price point. For example the Westin has nicer rooms and exceptional service.

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Helpful?
Thank Preeti R
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear Preeti R Thank you for taking the time to write about your recent stay with us and for your honest opinion of your visits to other Sydney hotels. At Swissôtel Sydney, we try at best not to compare ourselves however I know we are constantly enhancing our offering and service delivery so that our guests can always look forward...

Wollongong, Australia
Reviewed 1 week ago via mobile

I took my daughters for a birthday surprise in Sydney and stayed the night at the Swissotel. The hotel is beautiful and the room was great with views over the Sydney Tower. The service was absolutely brilliant with the Guest Service Manager going out of her way to make my daughters birthday extra special with a surprise treat delivered to...

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Helpful?
1Thank Danski_1
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear Danski_1 Thank you for taking the time to review your recent visit to Swissôtel Sydney and for your kind recommendation. I am glad we were able to play a part in making your daughter's birthday celebration extra special. We take pride in creating memories for our guests and we certainly look forward to your return sometime in the near...

Midsomer Norton
Reviewed 1 week ago

Hotel in excellent location - easy walking distance of Darling Harbour & Circular Quay areas as well as city centre shops. Our room was superb, luxuriously fitted out and immaculately clean. Easy access wifi. Shaun the doorman very helpful and informative with directions. Reception staff were exceptionally helpful in assisting me in attempting to track down lost property left in...

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Helpful?
1Thank Jenny W
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear Jenny W It brings me great delight reading your review of your recent stay with us. I'm glad you found our rooms to be comfortable as well as our central location useful. Your kind compliments to our staff in particular Shaun, have been relayed and we will continue to improve to provide our guests with top notch staying experiences....

Hong Kong, China
Reviewed 1 week ago via mobile

Well located in the shopping hub. Very busy hotel with a diverse clientele. Rooms are compact but modern (After renovations). Very good service but the waiting time was a little longer than other similar establishments for everything. That's checkin to baggage arrival to room service. Biggest upside is the location. Biggest issue - they don't have their own driveway so...

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Helpful?
2Thank nigeldiver
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear nigeldiver Thank you for your feedback of your stay with us. We understand your concerns with regards to waiting times at check-in and room service. Please be assured that we will continue to improve on our service delivery and guests satisfaction. I sincerely hope that we will have a chance to welcome you back for a better staying experience....

Auckland, New Zealand
Reviewed 1 week ago via mobile

I would highly recommend this Hotel. Especially if you want a luxury break! Everything was pristine, everyone working there was courteous and keen to ensure you felt welcome. Located right in shopping district of the city centre, so easy to get to most city locations. Although now part of Accor group, loyalty programmes were not yet merged - probably the...

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Helpful?
1Thank NatashaM101
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear NatashaM101, Thank you for your kind review following your recent stay with us. I am particularly pleased to read your comment on our staff and customer service. I share your concern regarding the loyalty programmes and I would like to personally thank you for signing up. Do bear with us during this period as we are looking into integrating...

Melbourne, Australia
Reviewed 1 week ago

First off this hotel is in a great location! Right in the heart of things, near loads of shops, QVB and plenty of bars and dining. The foyers are all a bit 90s but the rooms are gorgeous. We dined in the bar and the restaurant. Each time the service was absolutely first rate. It is expensive food, as hotels...

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Helpful?
1Thank Nicholas R
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear Nicholas R, I am delighted to hear that you have had a wonderful time staying with us and thank you for your kind comments. We are happy that Swissôtel Sydney succeeded in pleasing your expectations and I certainly look forward to welcoming you back for a well rested night with us sometime in the future. Kind Regards, Ross Buchanan...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Sydney enjoys prime location in the heart of the city centre, appealing to discerning business and leisure travellers. The deluxe 5 star hotel features 369 luxurious rooms and suites, exclusive Executive Lounge, two stylish food and beverage outlets, extensive conference and banquet facilities, and relaxing recreational and fitness facilities. ... more   less 

Additional Information about Swissotel Sydney

Address: Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $247 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Sydney 5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Priceline, Agoda, Fairmont Hotels, Cheap Tickets and Jetsetter so you can book your Swissotel Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Sydney Hotel Sydney
Swissotel Hotel Sydney
Sydney Swissotel Hotel
Hotel Style:
#7 Spa Hotel in Sydney
#14 Luxury Hotel in Sydney
#22 Family Hotel in Sydney
#26 Romantic Hotel in Sydney
#40 Business Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Sydney staff and other travellers.
33 questions
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Questions? Get answers from Swissotel Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best value for money for what we expected”
 of 5 bubbles , 24 Feb 2017 | Read review
“Good when you get deal if having conference rates . I like corner rooms”
 of 5 bubbles terasa2016, 19 Feb 2017 | Read review
“Stay in a Swiss advantage room”
 of 5 bubbles BKelb, 19 Feb 2017 | Read review
“You won't regret staying there”
 of 5 bubbles octogenarian2016, 16 Feb 2017 | Read review
“Book a cheaper room on lower levels and use the money to go out for dinner etc. Much better value than Executive Club.”
 of 5 bubbles sunnyandbright, 8 Feb 2017 | Read review
5 of 5